2024 Dodge Hornet Phev

Just 5 minutes after starting the drive, the 'Limp Mode' warning light illuminated, and the accelerator pedal became completely unresponsive. The vehicle decelerated rapidly and came to a sudden stop in the middle of an intersection, putting me in a highly dangerous situation. Furthermore, I pressed the emergency SOS button, but it failed to function entirely.

Since delivery, the Adaptive Cruise Control (ACC) system intermittently fails without warning while in motion. The system frequently displays an "Unavailable" message, particularly during stop-and-go traffic at speeds around 20 mph. This sudden deactivation occurs with no prior audible or visual alert, leaving the driver with dangerously limited time to manually intervene and avoid potential rear-end collisions. Attempted Repairs: The vehicle has been to the dealership service department multiple times for this specific issue. While technicians acknowledge the system failure and have documented the error, they stated there is currently no functional repair or software fix available from the manufacturer. The safety risk remains unresolved.

The automatic cruise control will suddenly stop working and I’m not sure why. At first I thought it was only because of glare into the radar camera, but I’ve noticed even when conditions are cloudy it still happens. The dash lights up and claims the radar is obstructed and will disengage all of the forward safety features instantly… this doesn’t seem good and it can be very alarming at times.

Dashboard Error: "Lane Sensor Disabled and forward collision warning" message appears on the dashboard. Rear Camera Malfunction: The rear camera activates unexpectedly while driving, causing significant distress. This has occurred: On the highway with your [XXX] daughter, resulting in a panic attack and pulling over to the hard shoulder. Near a Home Depot parking lot when someone was with you to witness the issue. and also on [XXX] : while driving complete dashboard went blank and I kept driving until I find gas station to use my phone navigation (Kindly note I am not able to upload videos) EV Charging Issues: Consistent problems with charging, displaying error messages when connecting to charging points. Battery Drain: After not using the car for just 3 days, the battery completely died, requiring a tow to the dealership for repair. Since purchasing this vehicle, I have experienced persistent issues that the dealership has been unable to resolve. Despite keeping my car for weeks at a time during service attempts, the same problems continue to reoccur within days of receiving the vehicle back Financial Burden: You're paying $752 monthly ($432 for vehicle payment, $120 for parking, and $200 for insurance) for a new car that's mostly sitting unused in your garage due to these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle was leased as a new vehicle with 665 miles on the odometer. Immediately upon driving home, I tried activating the ACC (Adaptive Cruise Control) feature on the highway and received a "Highway Assist Unavailable Service Required" error message. The vehicle was taken back to the dealership to be looked at and repaired. Waited for the vehicle for about 3 hours till they repaired and tested the vehicle. The vehicle passed the test and was repaired and delivered back to me. When driving home and exiting the highway, a Forward Collision Warning message was displayed disabling the system. I pulled over, turned the vehicle off and restarted it to find the message disappear. Later that day, after the vehicle was parked for a couple of hours and driven again to every single warning light and error message being displayed. The dealer was contacted once again and was advised to drive the vehicle back immediately so they could look at it. The brake hold feature deactivated and it started lurching forward, hybrid system deactivated, power steering failed and even air bag light started blinking. Drove back to the dealership and the cat has been in since November 11, 2024 with only 1000 miles on the odometer.

The contact rented a 2024 Dodge Hornet PHEV. The contact stated that when the vehicle was started, the message "Forward Collision Avoidance” was disabled and "SOS call failed" were displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. The VIN was not available.