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2003 Dodge Grand Caravan

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Dodge Grand Caravan do not stand out strongly from the model-year median of 284.

About this comparison →

When problems were reported

Mileage at the reported incident

169 reports with mileage · 50 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports5 fire reports13 injury reports

What owners actually said

219 reports
800 miles · Mar 12, 2004
Electrical SystemExterior LightingPower Train

WHEN DRIVING WITH THE HEADLIGHTS ON LIGHTS DIMMED, AND THE HEAT FROM THE AIR VENTS TEMPERATURE DECREASED. THIS OCCURRED WHEN COMING TO A COMPLETE STOP, OR IF CONSUMER REMOVED FOOT FROM THE ACCELERATOR PEDAL. DEALERSHIP REPLACED THE MODULE/ALTERNATOR, TRANSMISSION CONTROL MODULE, AND THE MAIN COMPUTER, BUT THE PROBLEM STILL …

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WHEN DRIVING WITH THE HEADLIGHTS ON LIGHTS DIMMED, AND THE HEAT FROM THE AIR VENTS TEMPERATURE DECREASED. THIS OCCURRED WHEN COMING TO A COMPLETE STOP, OR IF CONSUMER REMOVED FOOT FROM THE ACCELERATOR PEDAL. DEALERSHIP REPLACED THE MODULE/ALTERNATOR, TRANSMISSION CONTROL MODULE, AND THE MAIN COMPUTER, BUT THE PROBLEM STILL OCCURRED. *AK

NHTSA ODI #10063117

Mileage unknown · Mar 11, 2004
SeatsInjury

WHILE STRAPPED INTO A 2003 DODGE CARAVAN'S MIDDLE CAPTIANS SEAT,MY SON WAS IN HIS CAR SEAT THAT WAS USING THE LATCH SYSTEM. THE MIDDLE SEAT OF THE VAN PIVOT TO GIVE ACCES TO THE REAR SEATS. IN DUING SO THE MIDDLE SEAT COULD SIT BACK IN THE PROPER POSITION WITHOUT LOCKING DOWN INTO THE FLOOR. IT WILL LOOK LIKE IT IS LOCKED BUT…

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WHILE STRAPPED INTO A 2003 DODGE CARAVAN'S MIDDLE CAPTIANS SEAT,MY SON WAS IN HIS CAR SEAT THAT WAS USING THE LATCH SYSTEM. THE MIDDLE SEAT OF THE VAN PIVOT TO GIVE ACCES TO THE REAR SEATS. IN DUING SO THE MIDDLE SEAT COULD SIT BACK IN THE PROPER POSITION WITHOUT LOCKING DOWN INTO THE FLOOR. IT WILL LOOK LIKE IT IS LOCKED BUT COULD NOT BE. SINCE THE ANCOR AND TETHER FOR THE LATCH CARSEAT ARE ATTACHED TO THE SEAT AND NOT TO THE FLOOR OR ROOF OR CAR. WHEN THE MIDDLE SEAT PIVOTS THE CARSEAT GO WITH IT. SO WHEN MY SON WAS STRAPPED INTO HIS CAR SEAT AND THE MIDDLE SEAT POVITTED DURING A STOP. MY SON WAS THRUSTED INTO THE BACK OF THE DRIVERS SEAT. HIS FACE WAS CUT AND BADLY BRUISED DUE TO THE DRIVERS SEAT'S HARD PLASTIC BACK. MY COMPLAINT IS WHY DONT THEY HAVE THE LATCH SYSTEM ATTACHED TO THE CAR AND NOT THE SEAT AND WHY DOES THE MIDDLE SEATS SIT LIKE THEY ARE LOCKED DOWN EVEN THOUGH THEY MIGHT NOT BE. I DID CONTACT DODGE THEY WERE NOT INTERESTED IN THE PROBLEM.*AK

NHTSA ODI #10061902

6,989 miles · Mar 3, 2004
Latches/locks/linkages

ERRATICALLY, THE REAR TAILGATE DOES NOT LOCK PROPERLY AND OPENS WHILE DRIVING. NO AJAR WARNING LIGHT SHOWN ON THE DASH EITHER BEFORE OR AFTER THE INCIDENTS. THE MECHANISM SOUNDS LIKE IT HAS CLOSED BUT IT IS NOT BECAUSE THE LOCK IN THE TAILGATE HAS ALREADY CLOSED BEFORE IT HAS REACHED THE LATCH, THEREFORE PREVENTING PROPER CLOSUR…

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ERRATICALLY, THE REAR TAILGATE DOES NOT LOCK PROPERLY AND OPENS WHILE DRIVING. NO AJAR WARNING LIGHT SHOWN ON THE DASH EITHER BEFORE OR AFTER THE INCIDENTS. THE MECHANISM SOUNDS LIKE IT HAS CLOSED BUT IT IS NOT BECAUSE THE LOCK IN THE TAILGATE HAS ALREADY CLOSED BEFORE IT HAS REACHED THE LATCH, THEREFORE PREVENTING PROPER CLOSURE. I HAVE DUPLICATED THIS ISSUE ON SEVERAL OCCASIONS WITH BOTH KEYLESS ENTRY REMOTE AND ROOF CONSOLE CONTROL. DEALER REPEATEDLY REPORTS THAT THEY CANNOT DUPLICATE ISSUE, DENIES REPAIR/REPLACEMENT EVEN THOUGH THE TAILGATE HAS BEEN PREVIOUSLY REPLACED BECAUSE OF DAMAGE INCURRED BY THE TAILGATE POPPING OPEN WHILE DRIVING.*AK

NHTSA ODI #10060233

4,020 miles · Feb 5, 2004
Unknown Or Other

GRAND CARAVAN SPORTS ARE EXTREMELY EASY TO BREAK INTO AND EVEN EASIER TO STEAL. A 13-YEAR-OLD WITH A STANDARD SIZED SCREWDRIVER IS ALL IT TAKES TO GAIN ACCESS AND DRIVE OFF WITH YOUR VEHICLE <1 MINUTE. ANY ACCOMPLICES ARE WELL-HIDDEN BY THE PRIVACY GLASS. THERE ARE NO "CARS OF CHOICES" FOR AUTO THIEVES, IT'S WHATEVER IS QUICK AN…

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GRAND CARAVAN SPORTS ARE EXTREMELY EASY TO BREAK INTO AND EVEN EASIER TO STEAL. A 13-YEAR-OLD WITH A STANDARD SIZED SCREWDRIVER IS ALL IT TAKES TO GAIN ACCESS AND DRIVE OFF WITH YOUR VEHICLE <1 MINUTE. ANY ACCOMPLICES ARE WELL-HIDDEN BY THE PRIVACY GLASS. THERE ARE NO "CARS OF CHOICES" FOR AUTO THIEVES, IT'S WHATEVER IS QUICK AND EASY. THIS ACCESSIBILITY ISSUE IS COMMON TO ALL DAIMLER-CHRYSLER VEHICLES, NOT JUST THE CARAVAN FLEET. D.C. VEHICLES ARE QUICKLY GAINING STATUS AS "EASY TO STEAL, QUICK TO STASH, NOT TO MENTION AN ABUNDANT POOL OF POSSIBILITIES"...EXPECT TO PAY NEARLY $3000.00 (LOW END) FOR SOMEONE ELSE'S JOY RIDE AND WAIT APPROXIMATELY THREE TO FOUR WEEKS WHILE REPAIRS ARE MADE. *JB

NHTSA ODI #10056585

Mileage unknown · Jan 22, 2004
Air BagsInjury

WHILE SITTING IN TRAFFIC BOTH AIRBAGS DEPLOYED DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. A REPRESENTATIVE WAS SENT OUT TO LOOK AT THE VEHICLE. CONSUMER HAS NOT HEARD ANYTHING AS OF YET.*AK

NHTSA ODI #10055718

Mileage unknown · Jan 15, 2004
Structure

JUST ABOVE BOTH SLIDING DOORS (LEFT AND RIGHT SIDE) ON THE DRIP RAIL THERE IS APROXIMATELY A 3 INCH CRACK IN THE SEAM OF THE SHEET METAL IN A TOTAL OF 4 SPOTS.THE DEALER STATES I WILL HAVE TO WAIT UNTIL 11/03/2003 FOR THEM TO HAVE THEIR BODY SHOP WHICH IS NOT ON SITE HAVE A LOOK AT IT. I HAVE MADE KNOWN MY CONCERNS WITH DODGE CO…

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JUST ABOVE BOTH SLIDING DOORS (LEFT AND RIGHT SIDE) ON THE DRIP RAIL THERE IS APROXIMATELY A 3 INCH CRACK IN THE SEAM OF THE SHEET METAL IN A TOTAL OF 4 SPOTS.THE DEALER STATES I WILL HAVE TO WAIT UNTIL 11/03/2003 FOR THEM TO HAVE THEIR BODY SHOP WHICH IS NOT ON SITE HAVE A LOOK AT IT. I HAVE MADE KNOWN MY CONCERNS WITH DODGE CORP WHOSE NUMBER WAS SUPPLIED BY THE DEALER AND SPOKE TO TERESA WHOM SAID ALL I HAVE WAS WARRANTY, WELL MY CONCERN IS THE SRTUCTURE OF THE ROOF ONE, TWO IS THE WATER ENTERING THE INNER SHEET METAL PARTS OF THE VEHICLE AFTER ALL AS THEY STATED AFTER THE 7 YEARS THEY ARE DONE WITH THE WARRANTY. IT WOULD SEEM TO ME THAT THEY KNOW THERE IS A PROBLEM AND AS A CUSTOMER WHO STILLS OWNS A 1994 GRAND CARAVAN WITH 155,000 MILES ON IT I WISH TO KEEP MY NEW VEHICLE. I AM NOT ASKING FOR A NEW ROOF AS WAS ASKED BY THE DEALER JUST A LITTLE ASSURANCE THAT IF IN 7 YEARS AND 3 MONTHS ECT. IF THE VEHICLE ROTS FROM THIS FACTORY DEFECT WHY SHOULD I BE LIABLE FOR THE REPAIR IF IT IS A FACTORY DEFECT. AS I ALSO SAID WHAT ABOUT THE STRUCTURE AND SAFETY FROM THIS PROBLEM THERE HAS TO BE A REASON WHY THE SEAM IS OPENING UP.

NHTSA ODI #10071041

2,800 miles · Jan 15, 2004
Power Train

THE MAIN PROBLEM WAS THE VEHICLE NOT GOING INTO GEAR OR MOVING, PLUS WE NOTICE THAT ON ANY INCLINE THE VEHICLE WILL ROLL BACKWARDS IF YOU HAVE TO STOP AT A LIGHT. THE FIRST PROBLEM HAS BEEN FIXED, ACCORDING TO THE MECHANIC THERE WAS A LEAK AND THE SOLENOID WAS REPLACED. HOWEVER, WE ARE STILL EXPERIENCING PROBLEMS WITH THE INCL…

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THE MAIN PROBLEM WAS THE VEHICLE NOT GOING INTO GEAR OR MOVING, PLUS WE NOTICE THAT ON ANY INCLINE THE VEHICLE WILL ROLL BACKWARDS IF YOU HAVE TO STOP AT A LIGHT. THE FIRST PROBLEM HAS BEEN FIXED, ACCORDING TO THE MECHANIC THERE WAS A LEAK AND THE SOLENOID WAS REPLACED. HOWEVER, WE ARE STILL EXPERIENCING PROBLEMS WITH THE INCLINE, WHICH THEY SAY IS NORMAL AND THE TRANSMISSION IS OPERATING AS DESIGNED. I TOTALLY DISAGREE, I'VE BEEN DRIVING FOR A WHILE AND ONLY MANUAL TRANSMISSION REACT THIS WAY ON AN INCLINE. THUS FAR THE VEHICLE IS STILL UNDER WARRANTY AND THERE HAS BEEN NO COST. MY WIFE REFUSES TO DRIVE THE VEHICLE AFTER THESE PROBLEMS.

NHTSA ODI #10070632

8,000 miles · Jan 15, 2004
Engine And Engine CoolingSteering

I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE, AND AFTER SEVERAL ATTEMPTS TO FIX THE STEERING, AND THEN HAVING THE TIMING CHAIN REPLACED, THE WHEEL BEARING REPLACED AND NUMEROUS OTHER COMPLAINTS, I DON'T FEEL THE DEALER OR THE MANUFACTURER ARE LISTENING TO MY CONCERNS. I HAVE CONTACTED THE BETTER BUSINESS BUREAU AND A LEMON LA…

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I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE, AND AFTER SEVERAL ATTEMPTS TO FIX THE STEERING, AND THEN HAVING THE TIMING CHAIN REPLACED, THE WHEEL BEARING REPLACED AND NUMEROUS OTHER COMPLAINTS, I DON'T FEEL THE DEALER OR THE MANUFACTURER ARE LISTENING TO MY CONCERNS. I HAVE CONTACTED THE BETTER BUSINESS BUREAU AND A LEMON LAW ATTORNEY, AND HAVE BEEN TOLD THAT CHRYSLER HAS IT'S OWN MEDIATION AND ARBITRATION. I DON'T THINK THAT THIS IS FAIR, SINCE IN THE LAST 7 MONTHS, MY VEHICLE HAS BEEN OUT OF SERVICE 15 DAYS.

NHTSA ODI #10069027

6,500 miles · Jan 14, 2004
Seat Belts

ON AT LEAST THREE SEPARATE OCCASSIONS, MY DAUGHTER'S GEN3 SEAT BELT HAS UNLATCHED WITH NO APPARANT CAUSE. MY CHILDREN ARE 2 1/2 AND 4 AND THE SOUL PURPOSE OF BUYING THE VAN WAS TO HELP ENSURE THEIR SAFETY. IF THEIR BELTS ARE UNLATCHING FOR NO APPARANT REASON, WHAT WILL HAPPEN IN A CRASH? THEY CERTAINLY WILL NOT BE PROTECTED.*…

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ON AT LEAST THREE SEPARATE OCCASSIONS, MY DAUGHTER'S GEN3 SEAT BELT HAS UNLATCHED WITH NO APPARANT CAUSE. MY CHILDREN ARE 2 1/2 AND 4 AND THE SOUL PURPOSE OF BUYING THE VAN WAS TO HELP ENSURE THEIR SAFETY. IF THEIR BELTS ARE UNLATCHING FOR NO APPARANT REASON, WHAT WILL HAPPEN IN A CRASH? THEY CERTAINLY WILL NOT BE PROTECTED.*AK

NHTSA ODI #10053166

Mileage unknown · Jan 12, 2004
Power Train

WHILE DRIVING THE TRANSMISSION SURGES-AT START WHEN I ACCELERATE THE VEHICLE DOES NOT MOVE-THEN IT CATCHES AND GOES. AT LOW SPEED IT DOWNSHIFTS HARD AND THEN UPSHIFTS HARD. HAPPENED MANY TIMES-DEALER REPLACED FRONT PUMP IN THE TRANSMISSION-LAST TIME "UNABLE TO DUPLICATE". *LA

NHTSA ODI #10052976

Official recalls

2

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

03V094000 · Structure

Mar 7, 2003

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Consequence & remedy

Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.