NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
290 reports39,000 miles · May 15, 2008
Air Bags
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. IN JUNE OF 2007, WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG LIGHT CONTINUALLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HIS LOCAL MECHANIC FOR REPAIR AND WAS INFORMED THAT THE CLOCK SPRING FAILED. IN MAY OF 2008, THE AIR BAG LIGHT BEGAN TO CONTINUALLY ILLUMINATE A…
Read full complaint
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. IN JUNE OF 2007, WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG LIGHT CONTINUALLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HIS LOCAL MECHANIC FOR REPAIR AND WAS INFORMED THAT THE CLOCK SPRING FAILED. IN MAY OF 2008, THE AIR BAG LIGHT BEGAN TO CONTINUALLY ILLUMINATE AGAIN WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED FOR A SECOND AT 47,000 MILES. THE CLOCK SPRING IS CURRENTLY UNDER RECALL FOR OTHER MODELS AND THE CONTACT WOULD LIKE THE RECALL TO BE EXPANDED. THE ORIGINAL FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 47,000.
NHTSA ODI #10228435
17,000 miles · May 5, 2008
Steering
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED PUDDLES OF LIQUID ON THE GARAGE FLOOR WHERE HIS VEHICLE WAS PARKED. WHEN HE TOOK IT FOR MAINTENANCE HE DISCUSSED THE ISSUE WITH HIS LOCAL MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THE STEERING BOX WAS LEAKING…
Read full complaint
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED PUDDLES OF LIQUID ON THE GARAGE FLOOR WHERE HIS VEHICLE WAS PARKED. WHEN HE TOOK IT FOR MAINTENANCE HE DISCUSSED THE ISSUE WITH HIS LOCAL MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THE STEERING BOX WAS LEAKING AND PERFORMED THE REPAIR. THIRTEEN MONTHS LATER, THE STEERING BOX BEGAN LEAKING FOR THE SECOND TIME. HOWEVER, THE DEALERSHIP ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HE WOULD BE LIABLE FOR THE COST OF THE REPAIR. THE CONTACT HAD THE VEHICLE REPAIRED AT THE TIME. THE VEHICLE CURRENTLY EXPERIENCING ADDITIONAL LEAKING, BUT HAS NOT BEEN DIAGNOSED. THE ORIGINAL FAILURE MILEAGE WAS 17,000 AND THE SECOND FAILURE WAS IN 6/2005 WITH A FAILURE MILEAGE OF 24,000. THE CURRENT FAILURE WAS AT 47,000.
NHTSA ODI #10226703
63,907 miles · Apr 22, 2008
Air Bags
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE FAILURE OCCURRED AT BOTH LOW AND HIGH SPEEDS. THE DEALER STATED THAT THE AIR BAG MODULE FAILED AND WAS NOT INCLUDED IN ANY RECALL. THE CONTACT PAID FOR THE REPAIRS IN FEBRUARY OF 2006. THE FAILURE CEASED F…
Read full complaint
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE FAILURE OCCURRED AT BOTH LOW AND HIGH SPEEDS. THE DEALER STATED THAT THE AIR BAG MODULE FAILED AND WAS NOT INCLUDED IN ANY RECALL. THE CONTACT PAID FOR THE REPAIRS IN FEBRUARY OF 2006. THE FAILURE CEASED FOR APPROXIMATELY TWO YEARS, BUT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY AGAIN IN MID-MARCH OF 2008. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW PASSENGER SIDE AIR BAG MODULE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THROUGH ONLINE RESEARCH, SHE DISCOVERED A RECALL FOR THE SAME FAILURE, BUT A DIFFERENT VEHICLE YEAR. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 63,907.
NHTSA ODI #10225359
105,000 miles · Apr 3, 2008
Suspension
DODGE GRAND CARAVAN SPORT 2002 SWAY BAR BUSHING MOUNT WEARS OUT PREMATURELY AND CAUSES EXTREME DEGRADING IN VEHICLE HANDLING. *TR
NHTSA ODI #10223264
Mileage unknown · Mar 25, 2008
Electrical SystemLatches/locks/linkagesFire
WHILE DRIVING I SMELLED SMOKE. I COULDN'T SEE WHERE IT WAS COMING FROM SO I CONTINUED DRIVING. THEN I SAW SMOKE COMING OUT FROM BEHIND THE PANEL ON THE PASSENGER SIDE REAR SLIDING DOOR. I THEN PULLED OVER TO SEE WHAT WAS GOING ON. I COULDN'T SEE A FIRE FROM INSIDE AND THE DOOR DIDN'T FEEL HOT. I WALKED AROUND TO THE OUTSIDE…
Read full complaint
WHILE DRIVING I SMELLED SMOKE. I COULDN'T SEE WHERE IT WAS COMING FROM SO I CONTINUED DRIVING. THEN I SAW SMOKE COMING OUT FROM BEHIND THE PANEL ON THE PASSENGER SIDE REAR SLIDING DOOR. I THEN PULLED OVER TO SEE WHAT WAS GOING ON. I COULDN'T SEE A FIRE FROM INSIDE AND THE DOOR DIDN'T FEEL HOT. I WALKED AROUND TO THE OUTSIDE AND TOUCHED THE DOOR, WHICH WAS HOT. I THEN NOTICED BURN MARKS THROUGH THE PAINT. I WENT BACK INTO THE VAN AND PULLED PART OF THE PANEL AWAY AND SAW FLAMES INSIDE THE DOOR. I THEN TOOK A FIRE EXTINGUISHER AND PUT OUT THE FIRE. I CALLED 911 AND ASKED FOR THE FIRE DEPARTMENT. *TR
NHTSA ODI #10222249
90,000 miles · Mar 2, 2008
Vehicle Speed Control
I OWN A 2002 DODGE GRAND CARAVAN, WHICH HAS CRUISE CONTROL INSTALLED. THERE ARE TWO BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL, ENGAGE/DISENGAGE WHICH ENGAGES THE SYSTEM, AND SET, WHICH SETS THE SYSTEM ON THE SPEED SELECTED. THERE ARE THREE BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL, ACCEL/RESUME, CANCEL WHICH CANCELS…
Read full complaint
I OWN A 2002 DODGE GRAND CARAVAN, WHICH HAS CRUISE CONTROL INSTALLED. THERE ARE TWO BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL, ENGAGE/DISENGAGE WHICH ENGAGES THE SYSTEM, AND SET, WHICH SETS THE SYSTEM ON THE SPEED SELECTED. THERE ARE THREE BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL, ACCEL/RESUME, CANCEL WHICH CANCELS THE LAST SETTING SET, AND DECEL. ABOUT 50% OF THE TIME WHEN I 'CANCEL' THE LAST SETTING ENGAGED, AFTER 1 TO 3 SECONDS THE SYSTEM WILL RE-ENGAGE AND ACCELERATE TOWARD THE SPEED PREVIOUSLY SELECTED. IT WILL NOT RE-ENGAGE IF THE SYSTEM IS DE-ACTIVATED BY EITHER THE BRAKE APPLICATION OR BY PRESSING THE DISENGAGE BUTTON. *TR
NHTSA ODI #10219847
Mileage unknown · Feb 8, 2008
Child SeatEngine And Engine CoolingFireInjury
ON NOVEMBER 28, 2007 MY 2 YEAR OLD SON, DYLAN FISHER DEPETRO LOST HIS LIFE, ALONG WITH 9 MONTH OLD AMELIA DEMEUSE, TO A MINIVAN FIRE THAT ALSO SERIOUSLY INJURED TWO OTHERS IN THE TOWN OF LUXEMBURG, WI. OUR SON'S SITTER RAN SOME ERRANDS FOR ANOTHER LITTLE GIRL'S 1ST BIRTHDAY. WHILE SHE WAS IN A HARDWARE STORE, PURCHASING DECORA…
Read full complaint
ON NOVEMBER 28, 2007 MY 2 YEAR OLD SON, DYLAN FISHER DEPETRO LOST HIS LIFE, ALONG WITH 9 MONTH OLD AMELIA DEMEUSE, TO A MINIVAN FIRE THAT ALSO SERIOUSLY INJURED TWO OTHERS IN THE TOWN OF LUXEMBURG, WI. OUR SON'S SITTER RAN SOME ERRANDS FOR ANOTHER LITTLE GIRL'S 1ST BIRTHDAY. WHILE SHE WAS IN A HARDWARE STORE, PURCHASING DECORATIONS, THE MINIVAN, HOLDING FIVE CHILDREN (ALONG WITH MY SON) CAUGHT FIRE. THE CAUSE REMAINS UNDER INVESTIGATION. I HOLD NO ANGER TOWARDS SUE LALUZERNE, THE SITTER. SHE LOVED MY SON AND MY SON LOVED HER. HOWEVER, I KNOW THAT MY SON'S DEATH WAS NOT IN VAIN. HE WAS CALLED HOME TO JESUS FOR A REASON AND I FEEL IT'S MY CALLING TO ENSURE THAT SOMETHING LIKE THIS NEVER HAPPENS AGAIN. THE MINIVAN WAS DESTROYED BY FIRE IN LESS THAN 5 MINUTES. MY SON WAS PRONOUNCED DEAD AT THE SCENE FROM SMOKE INHALATION AND SOOT. HE PROBABLY ONLY TOOK TWO BREATHS BEFORE BECOMING UNCONSCIOUS. ALTHOUGH THE CAUSE HAS NOT BEEN DETERMINED, I FIRMLY BELIEVE THAT THERE IS NO EXCUSE FOR A VEHICLE BECOMING CONSUMED IN FLAMES IN SUCH A SHORT TIME. MY SON WAS IN A CAR SEAT THAT WAS BUILT INTO THE MINIVAN; A SEAT THAT CONTAINED HIGHLY FLAMMABLE, TOXIC MATERIALS. WE ARE WORKING WITH GIL ROSS, A LAWYER OUT OF CHICAGO, TO HELP US DURING THIS TIME. THERE IS NO AMOUNT OF MONEY THAT COULD EVER EASE THE PAIN OF LOSING MY CHILD. WHAT I REALLY WANT TO HAPPEN OUT OF ALL OF THIS IS FOR THE AUTO INDUSTRY TO STOP USING FLAMMABLE MATERIALS IN THEIR SEATS, ESPECIALLY IF CAR SEATS ARE BUILT IN. I WANT PEOPLE TO BE TRAINED IN THE USE OF CAR SEATS IN CPR CLASSES ACROSS THE NATION AND A MECHANISM FOR QUICK RELEASE OF A CAR SEAT IN THE EVENT OF AN ACCIDENT OR FIRE. I ASK FOR YOUR HELP IN MAKING THE WORLD AWARE OF THIS SAFETY ISSUE AND HELPING US TO CHANGE THE SAFETY STANDARDS. MY SON DESERVES THIS. THANK YOU. *TR
NHTSA ODI #10217449
128,000 miles · Jan 21, 2008
Electrical System
ALL OF A SUDDEN THE INTERNAL INSTRUMENT PANEL AND CONSOLE LIGHTS WENT OUT IN MY 2002 GRAND CARAVAN. MY MECHANIC SAID THE BODY CONTROL MODULE IS FAULTY/HAS A SHORT AND IT'S AN APPROX $800 REPAIR. I HAVE 128,000 MILES ON THE CARAVAN. I ALSO HAVE A 1996 CARAVAN AND THIS HAS NEVER HAPPENED TO THAT VAN, EVEN THOUGHT IT'S 12 YEARS …
Read full complaint
ALL OF A SUDDEN THE INTERNAL INSTRUMENT PANEL AND CONSOLE LIGHTS WENT OUT IN MY 2002 GRAND CARAVAN. MY MECHANIC SAID THE BODY CONTROL MODULE IS FAULTY/HAS A SHORT AND IT'S AN APPROX $800 REPAIR. I HAVE 128,000 MILES ON THE CARAVAN. I ALSO HAVE A 1996 CARAVAN AND THIS HAS NEVER HAPPENED TO THAT VAN, EVEN THOUGHT IT'S 12 YEARS OLD. *TR
NHTSA ODI #10215582
48,600 miles · Jan 14, 2008
Power Train
THE CHECK ENGINE LIGHT CAME ON AND WE HAD THE VEHICLE CHECKED. WE WERE TOLD THAT IT WAS DEALING WITH THE TRANSMISSION AND TO GO TO A TRANSMISSION SPECIALIST. A DAY LATER, THE TIRES WERE LOCKED AND THE VAN DID NOT RESPOND TO ANY GEAR. HAD THE VAN TOWED TO TRANSMISSION SHOP. THEY SAID THAT THE TORQUE CONVERTER FAILED AND IN TURN T…
Read full complaint
THE CHECK ENGINE LIGHT CAME ON AND WE HAD THE VEHICLE CHECKED. WE WERE TOLD THAT IT WAS DEALING WITH THE TRANSMISSION AND TO GO TO A TRANSMISSION SPECIALIST. A DAY LATER, THE TIRES WERE LOCKED AND THE VAN DID NOT RESPOND TO ANY GEAR. HAD THE VAN TOWED TO TRANSMISSION SHOP. THEY SAID THAT THE TORQUE CONVERTER FAILED AND IN TURN THE OIL PUMP WAS NOT CIRCULATING OIL TO THE TRANSMISSION. THE TRANSMISSION WAS COMPLETELY WELDED TOGETHER. WE HAD TO PURCHASE AN ENTIRE NEW TRANSMISSION COSTING OVER $2,600.00. THE VEHICLE HAD ONLY 48,000 MILES. I READ ONLINE WHERE OTHER INDIVIDUALS HAD SAME PROBLEM AT 37,000 MILES AND 40,000 MILES. *TR
NHTSA ODI #10214760
70,000 miles · Jan 7, 2008
Steering
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL HAS A TENDENCY TO LOCK WHILE DRIVING BETWEEN 1 AND 60 MPH. HE STATED THAT THERE WAS A U-JOINT AT THE END OF THE STEERING COLUMN THAT FREEZES AND CAUSES THE STEERING WHEEL TO LOCK. THE FAILURE OCCURS EACH TIME THE VEHICLE IS IN MOTION. …
Read full complaint
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL HAS A TENDENCY TO LOCK WHILE DRIVING BETWEEN 1 AND 60 MPH. HE STATED THAT THERE WAS A U-JOINT AT THE END OF THE STEERING COLUMN THAT FREEZES AND CAUSES THE STEERING WHEEL TO LOCK. THE FAILURE OCCURS EACH TIME THE VEHICLE IS IN MOTION. THE DEALER STATED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS DEFECT AND THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 02-25-08 *BF UPDTATED
NHTSA ODI #10214020
Official recalls
5Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
Illustration