Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
440–25K
5625–50K
3950–75K
2175–100K
19100–150K
16150K+
195 reports with mileage · 95 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports14 fire reports11 injury reports
What owners actually said
290 reports
Mileage unknown · Aug 23, 2003
Air BagsService Brakes, Hydraulic
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN…
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ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN I HAVE HAD NOTHING BUT TROUBLE WITH THE AIRBAG LIGHT/SEAT BELTS/AUTOMATIC DOORS, ETC. THIS VAN HAS BEEN IN THE SHOP EIGHT TIMES FOR THE ABOVE REASONS. ON 7/24/03 THE ABS LIGHT ALONG WITH THE HYDRAULIC BRAKE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND IT IS STILL THERE AS OF TODAY'S DATE - 8/23/03. I CONTACTED CHRYSLER DIRECTLY ON 8/22/03 AND INFORMED THEM OF THE HAZARDOUS HISTORY OF THIS VEHICLE - THE AIRBAG MODULE HAS BEEN REPLACED SEVERAL TIMES, THE SEATBELT TENSIONERS REPLACED SEVERAL TIMES, AUTOMATIC DOORS REPROGRAMMED, ETC. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE, ARLENE, THAT I WAS AFRAID OF THE VEHICLE AND DID NOT WANT IT BACK. I WAS INFORMED BY "ARLENE" THAT THE VEHICLE PARTS HAD BEEN DELIVERED TO THE DEALERSHIP AND THAT THE VAN WOULD BE FIXED. I DON'T WANT THE VAN "FIXED". IT DOESN'T STAY "FIXED"!! IT IS A SAFETY HAZARD AND I DO NOT WANT TO BASE MY CHILDREN'S SAFETY ON THEIR IDEA OF A SITUATION BEING "FIXED" WHEN THEIR TRACK RECORD OBVIOUSLY STINKS. AM I GOING TO HAVE TO WAIT UNTIL AN ACCIDENT AND EITHER MYSELF OR, LORD FORBID, ONE OF MY CHILDREN ARE SENT AIRBORNE THROUGH THE WINDSHIELD? I WAS INFORMED BY "ARLENE" THAT SINCE THE VAN WAS NOT IN THE SHOP FOR THE "EXACT DEFECT" EVERY SINGLE TIME, THAT I WAS NOT ELIGIBLE FOR A NEW VAN. I WOULD THINK THAT THE FACT THAT THE AIRBAG SYSTEM HAS SHOWN IT HAS CONSISTENT PROBLEMS, THE SEATBELTS OBVIOUSLY HAVE CONSISTENT PROBLEMS AND NOW THE AIRBAG SYSTEM AND HYDRAULIC BRAKE SYSTEM LIGHTS ARE ON - ISN'T THAT ENOUGH???? OR DO I HAVE TO DIE IN AN ACCIDENT FOR MY FAMILY TO GET A SAFE VEHICLE?. *AK
NHTSA ODI #10033365
Mileage unknown · Aug 23, 2003
Air BagsLatches/locks/linkagesSeat Belts
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. SINCE THEN, THIS VEHICLE HAS BEEN IN THE SHOP FOR MULTIPLE PROBLEMS WITH THE AIRBAG LIGHT/SEATBELT TENSIONERS AND MALFUNCTIONING AUTOMATIC DOORS. THIS TIME THE VAN WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT AGAIN. PER THE DEALERSHIP THE AIRBAG MODULE WAS REPLACED AGAIN AN…
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I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. SINCE THEN, THIS VEHICLE HAS BEEN IN THE SHOP FOR MULTIPLE PROBLEMS WITH THE AIRBAG LIGHT/SEATBELT TENSIONERS AND MALFUNCTIONING AUTOMATIC DOORS. THIS TIME THE VAN WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT AGAIN. PER THE DEALERSHIP THE AIRBAG MODULE WAS REPLACED AGAIN AND TENSIONER OVERLAY HARNESS COMPLETED AS PER STAR. THE REAR AUTOMATIC DOOR WOULDN'T OPEN AGAIN, HAD ALREADY BEEN REPROGRAMMED AND THIS TIME THE LIFTGATE LATCH WAS REPLACED. THIS VEHICLE IS A SAFETY HAZARD!!!!*AK
NHTSA ODI #10033363
Mileage unknown · Aug 23, 2003
Latches/locks/linkagesSeat Belts
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THIS VEHICLE HAD BEEN IN THE SHOP SEVERAL TIMES SINCE THE TIME OF PURCHASE. THIS TIME IT WAS THE AIRBAG LIGHT AGAIN. ACCORDING TO THE DEALERSHIP, AIRBAG DIAGNOSTIC TESTS WERE PERFORMED AND THE LEFT FRONT SEATBELT TENSIONER CIRCUIT WAS REPROGRAMMED. I INFORMED THE MECHANI…
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ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THIS VEHICLE HAD BEEN IN THE SHOP SEVERAL TIMES SINCE THE TIME OF PURCHASE. THIS TIME IT WAS THE AIRBAG LIGHT AGAIN. ACCORDING TO THE DEALERSHIP, AIRBAG DIAGNOSTIC TESTS WERE PERFORMED AND THE LEFT FRONT SEATBELT TENSIONER CIRCUIT WAS REPROGRAMMED. I INFORMED THE MECHANIC THAT THE SECOND ROW SEATBELTS WOULD NOT "LOCK" WHEN YOU JERKED ON THEM, BUT ACCORDING TO THE MECHANIC THEY WERE "OPERATING NORMALLY AT THIS TIME". I ALSO HAD TO HAVE THEM LOOK AT THE REAR LIFTGATE AGAIN. PER THE DEALERSHIP, THE CODES WERE REPROGRAMMED AGAIN. *AK
NHTSA ODI #10033362
Mileage unknown · Aug 23, 2003
Seat Belts
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 2/21/03 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON AGAIN! THIS WAS THE THIRD TIME SINCE I PURCHASED THE VEHICLE THAT THE AIRBAG LIGHT HAD COME ON. THIS TIME THE DEALER SAID THE LEFT FRONT SEATBELT TENSIONER SHORTED AND HAD TO BE REPLACED.*AK
NHTSA ODI #10033361
Mileage unknown · Aug 23, 2003
Latches/locks/linkages
I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 11/20/02 (FOR THE SECOND TIME SINCE PURCHASE - FIRST TIME WAS 5/08/02), I HAD TO TAKE THE VAN TO THE DEALERSHIP BECAUSE THE AUTOMATIC TAILGATE AND SLIDING DOORS WERE MALFUNCTIONING. ACCORDING TO THE DEALERSHIP, IT WAS REPROGRAMMED PLM AS PER BULL.*AK
NHTSA ODI #10033360
Mileage unknown · Aug 23, 2003
Air BagsSeat Belts
I PURCHASED A NEW 2002 DODGE CARAVAN ON 4/17/02. ON 5/27/02 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON (THIS WAS THE SECOND TIME IT WAS IN THE SHOP FOR THIS SAME PROBLEM - PREVIOUSLY IN ON 4/25/02). ACCORDING TO THE DEALER, THE SEAT BELT TENSIONER CIRCUIT WAS OPENED, WIRES TRACED BACK FROM ACM TO TENSIONER, NO CRIM…
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I PURCHASED A NEW 2002 DODGE CARAVAN ON 4/17/02. ON 5/27/02 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON (THIS WAS THE SECOND TIME IT WAS IN THE SHOP FOR THIS SAME PROBLEM - PREVIOUSLY IN ON 4/25/02). ACCORDING TO THE DEALER, THE SEAT BELT TENSIONER CIRCUIT WAS OPENED, WIRES TRACED BACK FROM ACM TO TENSIONER, NO CRIMPS FOUND, MODULE NEEDED TO BE REPLACED. THE AIRBAG CONTROL MODULE WAS THEN REPLACED.*AK
NHTSA ODI #10033359
Mileage unknown · Aug 23, 2003
Latches/locks/linkages
I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 5/8/02 THE VEHICLE WAS IN THE DEALERSHIP FOR MALFUNCTIONING AUTOMATIC REAR LIFTGATE AND RIGHT SIDE DOOR. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM AND DID NOT DO ANYTHING.*AK
NHTSA ODI #10033358
Mileage unknown · Aug 23, 2003
Air Bags
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 4/25/02 THE VEHICLE WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT BEING ON. A SEATBELT TENSIONER HAD TO BE REPLACED.*AK
NHTSA ODI #10033357
Mileage unknown · Aug 13, 2003
Power TrainSteering
IN 2002 I PURCHASED A NEW DODGE GRAND CARAVAN SPORT. THE VEHICLE HAS BEEN IN MY POSSESSION JUST UNDER A YEAR AND HAS APPROX. 20,800 MILES ON IT.THIS VEHICLE HAS ALREADY HAD 2 MAJOR REPAIRS TO SYSTEMS THAT AFFECT THE SAFETY OF THE VEHICLE. *AK 1. POWER STEERING HOSE RECALL 2. TRANSMISSION PUMP FAILURE. IN ADDITION TO THESE REP…
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IN 2002 I PURCHASED A NEW DODGE GRAND CARAVAN SPORT. THE VEHICLE HAS BEEN IN MY POSSESSION JUST UNDER A YEAR AND HAS APPROX. 20,800 MILES ON IT.THIS VEHICLE HAS ALREADY HAD 2 MAJOR REPAIRS TO SYSTEMS THAT AFFECT THE SAFETY OF THE VEHICLE. *AK 1. POWER STEERING HOSE RECALL 2. TRANSMISSION PUMP FAILURE. IN ADDITION TO THESE REPAIRS THERE WAS ALSO AN EXTENDED WARRANTY PLACED ON THE A/C UNIT BECAUSE IT IS EXPECTED TO FAIL, REPLACEMENT OF THE STEREO AND REPEATED REPAIRS TO THE FRONT CARPET PULLING OUT AT THE CORNERS. THE CARPET HAS BEEN "FIXED" HOWEVER NOW THE EMERGENCY BRAKE ASSEMBLY IS PROTRUDING ON THE DRIVER FLOORBOARD.
NHTSA ODI #10032767
13,000 miles · Aug 11, 2003
Power Train
2002 DODGE GRAND CARAVAN VEHICLE DOES NOT MOVE WHEN SHIFTED INTO REVERSE. INTERMITTENT PROBLEM. DEALER UNABLE TO DUPLICATE PROBLEM AND REFUSED TO REPLACE TRANSMISSION UNLESS PROBLEM COULD BE DUPLICATED. SAFETY HAZARD: DRIVER MAY INADVERTENTLY EXIT VEHICLE WITH GEAR SELECTOR IN REVERSE POSITION. VEHICLE MAY SUDDENLY MOVE AND CAU…
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2002 DODGE GRAND CARAVAN VEHICLE DOES NOT MOVE WHEN SHIFTED INTO REVERSE. INTERMITTENT PROBLEM. DEALER UNABLE TO DUPLICATE PROBLEM AND REFUSED TO REPLACE TRANSMISSION UNLESS PROBLEM COULD BE DUPLICATED. SAFETY HAZARD: DRIVER MAY INADVERTENTLY EXIT VEHICLE WITH GEAR SELECTOR IN REVERSE POSITION. VEHICLE MAY SUDDENLY MOVE AND CAUSE INJURY OR DEATH. EVENTUALLY, TRANSMISSION ENGAGES IN REVERSE, TAKING BETWEEN 15 SECONDS TO ONE MINUTE. CYCLING GEAR SELECTOR AND CHANGING ENGINE RPM SEEM TO HAVE NO INFLUENCE ON WHEN TRANSMISSION MAY ENGAGE IN REVERSE. *NLM
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
2002 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year
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