IllustrationDRIVING ON THE FREEWAY GOING 65 MPH THE VAN DOWN SHIFTED TO A LOWER GEAR WITH A JOLT. FOLLOWING THE OWNERS MANUAL I PULLED TO THE SIDE OF THE ROAD AND PUT THE MINI VAN IN PARK. RESTARTED THE VAN PUT IT IN GEAR AND STARTED TO MOVE AND HEARD AND FELT THE TRANSMISSION GRINDING. CALLED A TOW TRUCK. *NM
2002 Dodge Grand Caravan
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Dodge Grand Caravan do not stand out strongly from the model-year median of 284.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Caravan years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
440–25K
5625–50K
3950–75K
2175–100K
19100–150K
16150K+
195 reports with mileage · 95 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports14 fire reports11 injury reports
Power Train complaints
42 reportsDT*: THE CONTACT STATED WHILE DRIVING AT HIGHWAY SPEED THE MANUAL TRANSMISSION JERKED THE VEHICLE AS IF IT WERE STALLING. AFTERWARDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT PULLED OVER, BUT THE VEHICLE WOULD NOT DRIVE ANY FURTHER. IT WAS TOWED TO A DEALER. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE MAN…
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DT*: THE CONTACT STATED WHILE DRIVING AT HIGHWAY SPEED THE MANUAL TRANSMISSION JERKED THE VEHICLE AS IF IT WERE STALLING. AFTERWARDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT PULLED OVER, BUT THE VEHICLE WOULD NOT DRIVE ANY FURTHER. IT WAS TOWED TO A DEALER. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE MANUAL TRANSMISSION FAILED, ALTHOUGH REGULARLY SERVICED, DUE TO AN UNKNOWN INTERNAL PROBLEM, NOT IMPROPER MAINTENANCE. THE MANUAL TRANSMISSION WAS REPLACED. *NM UPDATED 2/28/2006 - *NM
2002 DODGE GRAND CARAVAN WITH 69,500 MILES. TRANSMISSION MADE A JERKING AND DID NOT WANT TO SEEM TO SHIFT. TOOK TO DODGE DEALER AND THEY COULD NOT DUPLICATE. THEY ALLOWED SERVICE MAN TO DRIVE HOME AND DROVE APPROX. 100 MILES. THEY CONCLUDED NO PROBLEM THEY COULD FIND. 3 MONTHS LATER WHILE DRIVING SAME SYMPTOMS AND THEN LOUD CLUN…
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2002 DODGE GRAND CARAVAN WITH 69,500 MILES. TRANSMISSION MADE A JERKING AND DID NOT WANT TO SEEM TO SHIFT. TOOK TO DODGE DEALER AND THEY COULD NOT DUPLICATE. THEY ALLOWED SERVICE MAN TO DRIVE HOME AND DROVE APPROX. 100 MILES. THEY CONCLUDED NO PROBLEM THEY COULD FIND. 3 MONTHS LATER WHILE DRIVING SAME SYMPTOMS AND THEN LOUD CLUNK BUT THIS TIME WAS COMPLETE TRANSMISSION FAILURE. CALLED DODGE 800# TO OBTAIN WARRANTY INFO. DODGE INFORMED ME IT WAS IN WARRANTY. CALLED LOCAL DEALER AND SET UP APPOINTMENT TO FIX. THEY CALLED BACK AND SAID DODGE WOULD NOT WARRANTY IT. I THEN CALLED DODGE 800# BACK AND TALK TO THEM. I ASKED WHY LESS THAN 2HR AGO MY VAN HAD A POWER TRAIN WARRANTY ON IT AND NOW IT DOES NOT HAVE A WARRANTY. THEY INFORMED ME THE VAN DID NOT HAVE A WARRANTY AND THAT I HAD NEVER CALLED THEM (THEY RECORD AND COMPUTER SHOWS IF YOU CALL, BUT DODGE CLAIMS THEY HAVE NO RECORD I CALLED). I INFORMED THEM I CALLED THEM LESS THAN 2HR BEFORE AND THEY REPLIED I WAS MISTAKEN. MY PHONE RECORDS INDICATE DIFFERENT THAN THEIRS. ANY WAY THEY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS TRANSMISSION THAT FAILED. TOOK TO LOCAL TRANS SHOP AND FOUND HE HAD TWO OTHER CARAVANS WITH COMPLETE TRANSMISSION FAILURE WAITING IN LINE TO BE FIXED. THE SHOP OWNER SAID HE HAS FIXED MANY MANY OF THESE TYPE TRANSMISSIONS. HE SAID IN HIS OPINION THAT THESE WERE VERY POOR PERFORMING TRANSMISSIONS AND THAT THEIR TRACK RECORD OF FAILURES SHOULD BE LOOKED AT. *JB
WHILE DRIVING CONSUMER DODGE GRAND CARAVAN WILL GO INTO NEUTRAL. *TS THE CONSUMER STATED ON ONE OCCASION, THE VEHICLE WAS IN DRIVE, BUT IT WOULD NOT MOVE. THE CONSUMER HAD TO MOVE THE LEVER A FEW TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONSUMER WAS TOLD THE PROBLEM SHE WAS EXPERIENCING COULD NOT BE DUPLICATED IN THE 2 W…
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WHILE DRIVING CONSUMER DODGE GRAND CARAVAN WILL GO INTO NEUTRAL. *TS THE CONSUMER STATED ON ONE OCCASION, THE VEHICLE WAS IN DRIVE, BUT IT WOULD NOT MOVE. THE CONSUMER HAD TO MOVE THE LEVER A FEW TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONSUMER WAS TOLD THE PROBLEM SHE WAS EXPERIENCING COULD NOT BE DUPLICATED IN THE 2 WEEKS THE MECHANIC HAD THE VEHICLE. THE STEERING WHEEL PULLED TO ONE SIDE AND VIBRATED WHEN SLOWING DOWN. THE ROTORS NEEDED TO BE RESURFACED. THE EMISSION HOSE AND GAS CAP WERE REPLACED. THE PASSENGER SIDE DOOR HAS TO BE OPENED AND CLOSED SEVERAL TIMES BEFORE STAYING SHUT. THE OIL PAN GASKET AND AXLE SEAL WERE LEAKING. *JB
DT: WHILE DRIVING ON A HIGHWAY THE BACK END OF THE TRANSMISSION MOUNTING DROPPED. CAUSING VEHICLE TO BECOME INOPERABLE. IT WAS THE FIRST TIME THIS OCCURRED ON THE VEHICLE. THE CONSUMER WAS EN ROUTE TO AN EVENT WHEN THE PARKING LOT ATTENDANT THOUGHT THE TRANSMISSION WAS OUT BECAUSE THE WAY THE CAR WAS PULLING IN A JERKING…
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DT: WHILE DRIVING ON A HIGHWAY THE BACK END OF THE TRANSMISSION MOUNTING DROPPED. CAUSING VEHICLE TO BECOME INOPERABLE. IT WAS THE FIRST TIME THIS OCCURRED ON THE VEHICLE. THE CONSUMER WAS EN ROUTE TO AN EVENT WHEN THE PARKING LOT ATTENDANT THOUGHT THE TRANSMISSION WAS OUT BECAUSE THE WAY THE CAR WAS PULLING IN A JERKING MOTION. UPON INSPECTION THERE WAS NO TRANSMISSION FLUID AT THAT TIME. LATER THAT EVENING THERE WAS A LARGE AMOUNT OF FLUID THAT TURNED OUT TO BE THE TRANSMISSION FLUID. AAA CAME AND TOWED VEHICLE HOME. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP BUT WAS LATER TOWED VEHICLE TO A SERVICE REPAIR SHOP. NO REPAIRS HAVE BEEN MADE AS OF YET. NO EXPLANATION AS TO WHY THIS HAPPENED. CONSUMER CONTACTED CUSTOMER SERVICE AT CHRYSLER, WHO INQUIRED IF SHE NEEDED FINANCIAL ASSISTANCE TO REPAIR THE TRANSMISSION MOUNT. AFTER DOING SOME RESEARCH AND THEN BEING ON HOLD THEY COULD NOT OFFER ANY SOLUTION FOR THIS PROBLEM. *AK
DT:CONTACT STATES TRANSMISSION WAS SLIPPING , THE SERVICE DEALER INFORMED HIM THAT THE SOLENOID PUMP NEEDED TO BE REPLACED. ONTACT HAD THIS COMPONENT REPLACED.*AK
AS MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH SHE HEARD A LOUD NOISE THEN THE VEHICLE CAME TO A STOP. ONCE I ARRIVED AT THE VEHICLE, I NOTICED A TRAIL OF OIL LEADING TO THE VEHICLE. I LOOKED UNDER TO FIND THO PUSH ROD HANGING THROUGH THE OIL PAN. THE VEHICLE WAS TOWED TO THE SHOP WITH THE MOTOR REPLACED. WHEN THE TEST DRIVE…
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AS MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH SHE HEARD A LOUD NOISE THEN THE VEHICLE CAME TO A STOP. ONCE I ARRIVED AT THE VEHICLE, I NOTICED A TRAIL OF OIL LEADING TO THE VEHICLE. I LOOKED UNDER TO FIND THO PUSH ROD HANGING THROUGH THE OIL PAN. THE VEHICLE WAS TOWED TO THE SHOP WITH THE MOTOR REPLACED. WHEN THE TEST DRIVE WAS TAKING PLACE, THE MECHANIC DISCOVERED THAT THE COMPUTOR CHIP CAUSED THE TRANSMISSION TO DROP DOWN TO LOW GEAR IN WHICH RAN THE RPM'S INTO THE DANGER ZONE WHICH RESULTED IN THE ENGINE COMING APART. THE VEHICLE HAD ONLY 59,000 MILES ON IT. I MADE ATTEMPT AFTER ATTEMPT TO SPEAK WITH SOMEONE AT CHRYSLER AND COULD NOT EVEN GET A RETURN CALL FROM ANYONE OTHER THAN A DEALER. I JUST RECEIVED A RECALL NOTICE ABOUT A MOISTER LEAK FROM THE AIR CONDITIONER WHICH MAY LEAD INTO A SHORT THAT COULD CAUSE A FIRE. I CALLED THE NUMBER GIVEN ON THE RECALL AND ASKED IF I COULD SPEAK TO SOMEONE AT CHRYSLER, AND WAS TOLD THAT THEY DO NOT HAVE ANY PHONE #'S. THAT'S WHEN I DECIDED TO CONTACT THIS DEPARTMENT. I TRULY BELIEVE THAT THIS ISSUE IS CERTAINLY A RISK AND SHOULD BE INVESTIGATED, AS WELL AS EXPENSES REIMBURESED BY CHRYSLER.
DT: PREMATURE FAILURE OF THE TRANSMISSION AT 60,458 MILES. THE TRANSMISSION FAILED WHILE MOVING IN REVERSE IN A PARKING LOT. THERE WERE NO SIGNS OF ANY PROBLEMS WITH THE VEHICLE BEFORE THIS HAPPENED. THE VEHICLE WAS IN GARAGE AND KEPT IN GREAT SHAPE. SERVICE RECORDS WERE KEPT UP TO DATE. CONSUMER HAS BEEN IN CONTACT WITH THE D…
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DT: PREMATURE FAILURE OF THE TRANSMISSION AT 60,458 MILES. THE TRANSMISSION FAILED WHILE MOVING IN REVERSE IN A PARKING LOT. THERE WERE NO SIGNS OF ANY PROBLEMS WITH THE VEHICLE BEFORE THIS HAPPENED. THE VEHICLE WAS IN GARAGE AND KEPT IN GREAT SHAPE. SERVICE RECORDS WERE KEPT UP TO DATE. CONSUMER HAS BEEN IN CONTACT WITH THE DEALER AND THE MANUFACTURER, AND NO ONE WILL CALL THE CONSUMER BACK. CONSUMER TALKED TO A SERVICE REPRESENTATIVE FROM CHRYSLER. CONSUMER WAS TOLD HE COULD NOT TALK TO THE MANAGER AT CHRYSLER MANUFACTURING COMPANY AT HEADQUATERS. AND THE SERVICE MANAGER WILL NOT CALL BACK EITHER. *AK
VEHICLE WILL NOT GO INTO GEAR SMOOTHLY. PRIOR TO THIS INCIDENT CONSUMER WAS ABLE TO MAKE A SMOOTH TRANSITIONS AFTER A COUPLE OF ATTEMPTS. VEHICLE HAD TO BE TOWED DEALER, WHERE THEY DISCOVERED THE REAR BRAKES RUSTED .*AK
POWER STEERING PUMP, RACK AND PINION SEALS, TRANSMISSION SOLENIOD PACK. ON DEC 16, 2003 I TOOK VAN IN FOR BRAKE PROBLEMS. THE DEALER DID A RECALL JOB ON THE POWER STEERING COOLER HOSE. 1 WEEK LATER THE POWER STEERING STARTED GROWLING. I CHECKED FLUID AND NOTICED THE PUMP WAS DRY. APPARENTLY THE DEALER DIDN'T TOP OFF THE FLUID. …
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POWER STEERING PUMP, RACK AND PINION SEALS, TRANSMISSION SOLENIOD PACK. ON DEC 16, 2003 I TOOK VAN IN FOR BRAKE PROBLEMS. THE DEALER DID A RECALL JOB ON THE POWER STEERING COOLER HOSE. 1 WEEK LATER THE POWER STEERING STARTED GROWLING. I CHECKED FLUID AND NOTICED THE PUMP WAS DRY. APPARENTLY THE DEALER DIDN'T TOP OFF THE FLUID. I FILLED RESEVIOR AND DROVE BUT IT STILL HAD A LITTLE GROWL IN THE POWER STEERING. I TOOK THE VEHICLE BACK INTO THE SAME DEALER ON NOV 19, 2004 FOR AN OIL CHANGE AND ANOTHER POWER STEERING HOSE RECALL AND TOLD THEM THE STORY AND TO CHECK OUT PUMP. THEY SAID THE PUMP CHECKED OUT OK BUT THERE WAS A LITTLE NOISE WHEN MAKING SHARP TURNS BUT THEY WEREN'T GOING TO REPLACE THE PUMP. I TOLD THEM I WOULD BRING BACK IN COLDER WEATHER BECAUSE IT WAS STIFF TO STEER. I RETURNED ON 2/22/2005 BECAUSE THE PUMP WAS REALLY GROWLING AND IT WAS HARD TO STEER. THE DEALER CHECKED THE PUMP SAID IT WAS LOW BUT THEY DID NOTICE LEAKS FROM THE RACK N PINION AND TRANSMISSION SOLENIOD PACK. I ASKED THEM IF THIS WAS DUE TO THE POWER STEERING PUMP AND THEY SAID NO. I EXPLAIND I PURCHSED THE VEHICLE FROM THEM EXACTLY 2 YEARS AGO AND IT WAS LESS THAN A YEAR OLD AND ONLY HAD 20K ON IT. THEY SAID THEY CAN'T WARRANTY IT BUT WOULD FIX IT FOR $1600. I DECLINED AT THIS POINT.*AK
Official recalls
504V531000 · Equipment:electrical:radio/tape Deck/cd Etc.
Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
03V094000 · Structure
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
02V274000 · Fuel System, Gasoline:storage:tank Assembly
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V310000 · Child Seat
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.