NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
298 reports56,000 miles · Feb 6, 2009
Electrical System
HEADLIGHTS, TAILLIGHTS AND BRAKE LIGHTS WORK INTERMITTENTLY. SOMETIMES ONE HEAD LIGHT WILL BE OUT, NEXT TIME ANOTHER ONE WILL BE OUT, NEXT TIME THEY WILL BOTH WORK. THERE IS NO ORDER. SAME WITH THE TAIL LIGHTS AND BRAKE LIGHTS. SOMETIMES ALL LIGHTS WORK. WE HAVE CHANGED THE LIGHT BULBS. MORE THAN ONCE. SOMETIMES THEY WOR…
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HEADLIGHTS, TAILLIGHTS AND BRAKE LIGHTS WORK INTERMITTENTLY. SOMETIMES ONE HEAD LIGHT WILL BE OUT, NEXT TIME ANOTHER ONE WILL BE OUT, NEXT TIME THEY WILL BOTH WORK. THERE IS NO ORDER. SAME WITH THE TAIL LIGHTS AND BRAKE LIGHTS. SOMETIMES ALL LIGHTS WORK. WE HAVE CHANGED THE LIGHT BULBS. MORE THAN ONCE. SOMETIMES THEY WORK. SOMETIMES NOT. NO CONSISTENCY. *TR
NHTSA ODI #10257665
99,000 miles · Jan 24, 2009
Air BagsEquipment
FIRST MY AIRBAG LIGHT CAME ON. THEN MY CONTROLS FOR MY RADIO ON MY STEERING WHEEL QUIT WORKING. THEN MY HORN QUIT WORKING. THEN MY CRUISE CONTROL QUIT WORKING. THIS HAPPENED IN ABOUT A 2 MONTH TIME. I HAVE BEEN TOLD BY A COUPLE OF MECHANICS THAT THERE IS A RECALL OUT FOR THIS PROBLEM. IT SEEMS TO HAVE A RECALL FOR OTHER DO…
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FIRST MY AIRBAG LIGHT CAME ON. THEN MY CONTROLS FOR MY RADIO ON MY STEERING WHEEL QUIT WORKING. THEN MY HORN QUIT WORKING. THEN MY CRUISE CONTROL QUIT WORKING. THIS HAPPENED IN ABOUT A 2 MONTH TIME. I HAVE BEEN TOLD BY A COUPLE OF MECHANICS THAT THERE IS A RECALL OUT FOR THIS PROBLEM. IT SEEMS TO HAVE A RECALL FOR OTHER DODGE VEHICLES BUT NOT MY MODEL. WHY? *TR
NHTSA ODI #10256202
176,000 miles · Dec 24, 2008
Exterior Lighting
I OWN A 2001 DODGE GRAND CARAVAN THAT IS HAVING A PROBLEM WITH THE HEADLIGHTS. WHEN THE LIGHTS ARE ON, ONLY THE LEFT LIGHT COMES ON, WHEN YOU PUT THE HIGHBEAMS ON ONLY THE RIGHT LIGHT WILL LIGHT. WE HAVE REPLACED THE BULBS, BUT THIS HAS NOT TAKEN CARE OF THE PROBLEM. I HAVE DONE SOME RESEARCH AND SEVERAL PEOPLE HAVE COMPLAIN…
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I OWN A 2001 DODGE GRAND CARAVAN THAT IS HAVING A PROBLEM WITH THE HEADLIGHTS. WHEN THE LIGHTS ARE ON, ONLY THE LEFT LIGHT COMES ON, WHEN YOU PUT THE HIGHBEAMS ON ONLY THE RIGHT LIGHT WILL LIGHT. WE HAVE REPLACED THE BULBS, BUT THIS HAS NOT TAKEN CARE OF THE PROBLEM. I HAVE DONE SOME RESEARCH AND SEVERAL PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE, IS SEEMS AS IF IT HAS SOMETHING TO DO WITH THE FRONT MODULE. *TR
NHTSA ODI #10252721
Mileage unknown · Dec 3, 2008
Exterior Lighting
WHEN TURNING ON THE HEADLIGHTS, ONLY THE RIGHT HEADLIGHT WILL LIGHT ON LOW BEAMS. WHEN SWITCHING TO HIGH BEAMS, ONLY THE LEFT HIGH BEAM WILL ILLUMINATE. *TR
NHTSA ODI #10250686
110,000 miles · Dec 3, 2008
Steering
LUCKILY THIS OCCURRED WHILE STOPPED. OUR STEERING WHEEL & KEY IGNITION WERE IN A LOCKED POSITION. WE WERE STARTING THE CAR, AND THE KEY WOULD NOT TURN. WE THOUGHT WE JUST NEEDED TO NUDGE THE WHEEL, BUT IT DID NOT NUDGE. FOUR DIFFERENT PEOPLE TRIED TO NO AVAIL. FINALLY BROUGHT INTO DEALER - NOTED THE CYLINDER IGNITION LOCK …
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LUCKILY THIS OCCURRED WHILE STOPPED. OUR STEERING WHEEL & KEY IGNITION WERE IN A LOCKED POSITION. WE WERE STARTING THE CAR, AND THE KEY WOULD NOT TURN. WE THOUGHT WE JUST NEEDED TO NUDGE THE WHEEL, BUT IT DID NOT NUDGE. FOUR DIFFERENT PEOPLE TRIED TO NO AVAIL. FINALLY BROUGHT INTO DEALER - NOTED THE CYLINDER IGNITION LOCK NEEDED TO BE REPAIRED. I HAVE NEVER HAD THIS OCCUR ON ANY OTHER CAR, AND SEEMS VERY DANGEROUS IF THIS OCCURRED WHILE THE CAR WAS MOVING ! *TR
NHTSA ODI #10250671
82,000 miles · Dec 3, 2008
Fuel System, Gasoline
NOTHING UNUSUAL LEADING UP TO THIS. HAD A CHECK ENGINE LIGHT. WHEN WE BROUGHT IT TO THE DEALER, THERE WAS A SMALL LEAK ON THE FUEL FILLER NECK. THE CAR WAS ONLY 5 YEARS OLD AND IS WASHED, GARAGED EVERY NIGHT, AND TAKEN CARE OF. FUEL NECKS SHOULD NOT BE FAILING IN SUCH SHORT TIME. *TR
NHTSA ODI #10250670
112,836 miles · Dec 3, 2008
Air Bags
NOTHING UNUSUAL LEADING UP TO THIS INCIDENT. THE AIRBAG LIGHT AND OUR RADIO VOLUME CONTROLS ON THE STEERING WHEEL FOR OUR 2001 DODGE GRAND CARAVAN WERE NOT WORKING. AFTER PAYING $70 TO DIAGNOSE THE DEALER TOLD US THE CLOCKSPRING WAS NOT WORKING (IT WAS "OPEN"). I SEE THAT THE PRIOR YEAR (2000) OF CARAVAN HAS THIS SAME PROBLEM…
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NOTHING UNUSUAL LEADING UP TO THIS INCIDENT. THE AIRBAG LIGHT AND OUR RADIO VOLUME CONTROLS ON THE STEERING WHEEL FOR OUR 2001 DODGE GRAND CARAVAN WERE NOT WORKING. AFTER PAYING $70 TO DIAGNOSE THE DEALER TOLD US THE CLOCKSPRING WAS NOT WORKING (IT WAS "OPEN"). I SEE THAT THE PRIOR YEAR (2000) OF CARAVAN HAS THIS SAME PROBLEM. DODGE ISSUED A RECALL WITH LIFETIME WARRANTY AS THIS IS NOT SUPPOSED TO HAPPEN. *TR
NHTSA ODI #10250668
120,000 miles · Nov 27, 2008
Exterior Lighting
HEADLIGHT PROBLEM: VEHICLE HAS DAYTIME RUNNING LIGHTS. WITH HEADLIGHTS OFF, DRIVING WITH DAYTIME RUNNING LIGHTS ONLY THE LEFT HEADLAMP IS ILLUMINATED. WHEN THE HEADLIGHTS ARE TURNED ON THE LOW BEAM ON THE RH SIDE ILLUMINATES, BUT NOT THE LEFT. WHEN THE HEADLIGHTS ARE SWITCHED TO HIGH BEAM, THE LH LAMP ILLUMINATES BUT THE RH DOE…
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HEADLIGHT PROBLEM: VEHICLE HAS DAYTIME RUNNING LIGHTS. WITH HEADLIGHTS OFF, DRIVING WITH DAYTIME RUNNING LIGHTS ONLY THE LEFT HEADLAMP IS ILLUMINATED. WHEN THE HEADLIGHTS ARE TURNED ON THE LOW BEAM ON THE RH SIDE ILLUMINATES, BUT NOT THE LEFT. WHEN THE HEADLIGHTS ARE SWITCHED TO HIGH BEAM, THE LH LAMP ILLUMINATES BUT THE RH DOES NOT. INTERNET CHAT DISCUSSIONS INDICATE THIS IS A VERY COMMON PROBLEM. I FIRST NOTICED THIS PROBLEM A WEEK AGO AND REPLACED THE HEADLIGHT BULBS, WHICH DID NOT SOLVE THE PROBLEM. I WILL NOW TRY A SOLUTION TO IMPROVE THE CONNECTIONS FROM THE CONTROL MODULE TO THE FUSE BLOCK, AS INDICATED BY SEVERAL CONTRIBUTORS TO AN ONLINE DISCUSSION FORUM. *TR
NHTSA ODI #10250001
64,598 miles · Nov 25, 2008
Exterior Lighting
HEADLIGHTS. THE DAYLIGHTS HAVE ONE LIGHT ON AND THE OTHER OFF. TURN ON THE HEADLIGHTS AND THE OTHER LIGHT GOES OUT JUST OPPOSITE. PULLED THE FCM AND CLEANED THE CONTACT WORKED FOR AWHILE THEN BACK TO THE SAME THING. THE FCM PLUGS INTO THE MAIN FUSE BLOCK SEEMS LIKE THE CONNECTION HERE IS NOT A GOOD ONE. *TR
NHTSA ODI #10249754
Mileage unknown · Oct 20, 2008
Exterior Lighting
2001 DODGE GRAND CARAVAN HEADLIGHTS DO NOT WORK PROPERLY. ONLY ONE SIDE WORKS AT A TIME AS YOU ALTERNATE BETWEEN HIGH BEAM AND LOW BEAM. DEALER HAD ME SPEND HUNDREDS OF DOLLARS TO TRY AND FIX AND STILL DOES NOT WORK. *TR
NHTSA ODI #10246087
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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