NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
11 reportsClear category filter139,760 miles · Oct 6, 2007
Fuel System, Gasoline
THE CAR HAD A STRONG ODOR OF GAS AFTER I STARTED IT. I OPENED THE HOOD AND SAW GAS ALL OVER THE VALVE COVERS AND IT WAS COMING FROM BOTH ENDS OF THE FUEL RAIL CROSSOVER TUBE. I WAS VERY LUCKY IT DIDN'T START A FIRE AND BURN MY HOUSE DOWN SINCE THERE WAS FUEL ALL OVER THE EXHAUST MANIFOLDS AND WIRING. I HAVE GONE TO THE DEALER TO…
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THE CAR HAD A STRONG ODOR OF GAS AFTER I STARTED IT. I OPENED THE HOOD AND SAW GAS ALL OVER THE VALVE COVERS AND IT WAS COMING FROM BOTH ENDS OF THE FUEL RAIL CROSSOVER TUBE. I WAS VERY LUCKY IT DIDN'T START A FIRE AND BURN MY HOUSE DOWN SINCE THERE WAS FUEL ALL OVER THE EXHAUST MANIFOLDS AND WIRING. I HAVE GONE TO THE DEALER TO ORDER A NEW PART. THIS SEAMS LIKE A SERIOUS SAFETY ISSUE THAT CAN HAVE DEADLY RESULTS. *TR
NHTSA ODI #10205133
159,050 miles · Jan 16, 2006
Fuel System, Gasoline
I PURCHASED A 93 DODGE GRAND CARAVAN IN 8/05. ON 8/29 I HAD TO EVACUATE KATRINA (BILOXI,MS) TO NC. I PARKED THE VAN AND WENT TO WORK ON NORWEIGAN CRUISELINE IN HAWAII. I RETURNED TO NC LAST WEEK. UPON STARTING THE VAN TODAY, GASOLINE WAS LEAKING OUT ONTO THE MANIFOLD FROM THE FUEL RAIL O RING. I CALLED DODGE ABOUT A RECALL AND …
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I PURCHASED A 93 DODGE GRAND CARAVAN IN 8/05. ON 8/29 I HAD TO EVACUATE KATRINA (BILOXI,MS) TO NC. I PARKED THE VAN AND WENT TO WORK ON NORWEIGAN CRUISELINE IN HAWAII. I RETURNED TO NC LAST WEEK. UPON STARTING THE VAN TODAY, GASOLINE WAS LEAKING OUT ONTO THE MANIFOLD FROM THE FUEL RAIL O RING. I CALLED DODGE ABOUT A RECALL AND WAS TOLD IF IT WAS A 1996 THEY WOULD FIX IT, BUT EVEN WITH THE THREAT OF A ENGINE FIRE IF DRIVEN, THEY WOULDNT HELP ME. I AM WAITING (LIKE MANY OTHERS) FOR FEMA $ AND NOW HAVE NO VEHICLE TO DRIVE. I FEEL THIS IS A MANUFACTURER PROBLEM, THEREFORE WHY I AM SUBMITTING A COMPLAINT. DO I HAVE ANY RIGHTS OVER THIS????? *NM
NHTSA ODI #10147861
97,000 miles · Jan 15, 2004
Engine And Engine CoolingFuel System, GasolinePower Train
TRANSMISSION DELAYS GOING INTO DRIVE AND IT GOES INTO (LIMP MODE) MANY TIMES IT WILL NOT SHIFT INTO THIRD GEAR, IT WILL ONLY STAY IN SECOND GEAR. IF IT DOES SHIFT INTO THIRD GEAR YOU MAY BE DRIVING ALONG AND IT WILL ALL OF THE SUDDEN SHIFT DOWN INTO SECOND GEAR HARSHLY.THIS IS VERY DANGEROUS, ESPECIALLY WHEN IT HAPPENED ON THE …
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TRANSMISSION DELAYS GOING INTO DRIVE AND IT GOES INTO (LIMP MODE) MANY TIMES IT WILL NOT SHIFT INTO THIRD GEAR, IT WILL ONLY STAY IN SECOND GEAR. IF IT DOES SHIFT INTO THIRD GEAR YOU MAY BE DRIVING ALONG AND IT WILL ALL OF THE SUDDEN SHIFT DOWN INTO SECOND GEAR HARSHLY.THIS IS VERY DANGEROUS, ESPECIALLY WHEN IT HAPPENED ON THE HIGHWAY. THIS IS THE SECOND GRAND CARAVAN THAT I'VE HAD WITH THE SAME IDENTICAL PROBLEM AND CHRYSLER REFUSES TO HELP.
NHTSA ODI #10070395
Mileage unknown · Jun 2, 2002
Fuel System, Gasoline
FUEL RAIL IS LEAKING ON RIGHT SIDE CORNER EXCESSIVELY WITH FUMES ENTERING COMPARTMENT. RECALL WAS INITIATED BUT DID NOT INCLUDE THIS YEAR VAN. PLEASE DESCRIBE DETAILS
NHTSA ODI #8010917
Mileage unknown · Sep 12, 2001
Fuel System, Gasoline
DAIMLERCHRYSLER ON 9/12/01 TOLD ME THIS DEFECT UNDER NHTSA CAMPAIGN NUMBER 00V268000 WOULD NOT BE COVERED FOR MY MODEL SINCE IT WAS A 1993 MODEL YEAR. THE PROBLEM IS STILL THE SAME AND PERHAPS THE CAMPAIGN SHOULD COVER ALL MODEL YEARS TO PROTECT PUBLIC SAFETY.*AK
NHTSA ODI #752122
Mileage unknown · Feb 3, 2001
Fuel System, Gasoline
HIGH PRESSURE FUEL LINE IS LEAKING. DUE TO LOCATION OF EXHAUST SYSTEM LOCATION, AND HIGH PRESSURE <40PSI AND MORE> FROM LINE, THIS COULD RESULT IN CAR FIRE. IN TALKING WITH 3 DIFFERENT DODGE DEALERS HERE IN THE CENTRAL NEW YORK AREA <HIGH ROAD SALT USEAGE>. THIS IS A COMMON COMPLAINT. ALSO EACH OF THESE DEALERS STOCK A REPLACEME…
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HIGH PRESSURE FUEL LINE IS LEAKING. DUE TO LOCATION OF EXHAUST SYSTEM LOCATION, AND HIGH PRESSURE <40PSI AND MORE> FROM LINE, THIS COULD RESULT IN CAR FIRE. IN TALKING WITH 3 DIFFERENT DODGE DEALERS HERE IN THE CENTRAL NEW YORK AREA <HIGH ROAD SALT USEAGE>. THIS IS A COMMON COMPLAINT. ALSO EACH OF THESE DEALERS STOCK A REPLACEMENT PUMP OR REPAIR KIT FOR THIS PROBLEM. THIS TELLS ME THAT THIS IS A KNOWN PROBLEM ARE FOR THIS PART OF THE NORTHEAST. *AK
NHTSA ODI #740372
Mileage unknown · Jan 1, 2001
Fuel System, GasolinePower Train
VERY UNHAPPY WITH CHRYSLER AND THEIR WILLINGNESS TO FIX PROBLEMS TRANSMISSION IS VERY EXPENSIVE AND THEY REFUSE TO DO MORE THAN OFFER $300 TOWARD THEIR REPAIRING IT. WE MADE MANY COMPLAINTS TO THEM IF YOU CHECK THIS SITE CHECK OTHER YEARS OF SAME MODEL THEY HAVE DONE NOTHING TO FIX THIS PROBLEM. *AK
NHTSA ODI #738596
Mileage unknown · Nov 2, 2000
Fuel System, GasolineService Brakes, HydraulicSteering
ABS LIGHTS COME ON/ STEERING: POWER ASSIST STOPPED WORKING .DEALER SAYS NOT PART OF RECALL 2-FUEL INJECTOR RAIL LEAKING ALL OVER ENGINE. *AK
NHTSA ODI #735632
Mileage unknown · Oct 18, 1999
Fuel System, Gasoline
PLZ REVIEW THIS INFORMATION CAREFULY FRIENDS WHO HAVE SAME VEHICLE HAVE HAD ALL THE SAME PROBLEMS
NHTSA ODI #713483
Mileage unknown · Jan 19, 1999
Engine And Engine CoolingEquipmentFuel System, Gasoline
TRANSMISSION FAILED CAUSING VIBRATION.
NHTSA ODI #543392
Official recalls
7Oct 12, 2000
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Sep 2, 1999
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Jul 16, 1999
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
Consequence & remedy
Consequence: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
Remedy: DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
Jun 13, 1996
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
RQ00011 · Steering Wheel Separation
Opened May 1, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Steering
There is no summary currently available
Additional source detail variants (2)
Steering
There is no summary currently available
Steering
There is no summary currently available
RQ99004 · Rear Liftgate Support
Opened Apr 19, 1999 · No close date supplied
Status: open (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
Additional source detail variants (2)
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
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