Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
60–25K
225–50K
850–75K
775–100K
3100–150K
0150K+
26 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports1 injury reports
What owners actually said
39 reports
89,000 miles · Dec 17, 2004
Electrical System
I TOOK MY 01' DODGE DURANGO TO HARTZHEIM DODGE SERVICE CENTER FOR MY 90 THOUSAND MILE SERVICE, A COUPLE DAYS LATER THE "CHIME" CONSTANTLY GOES OFF , I TOOK IT BACK TO THE SERVICE CENTER 11/19/04 AND FOUND THAT THE MODULE "WORE OUT" THEY RECOMMENDED REPLACING CTM. I DECLINED, I FEEL THAT IT WAS THEIR MISTAKE AND I SHOULDN'T HAVE…
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I TOOK MY 01' DODGE DURANGO TO HARTZHEIM DODGE SERVICE CENTER FOR MY 90 THOUSAND MILE SERVICE, A COUPLE DAYS LATER THE "CHIME" CONSTANTLY GOES OFF , I TOOK IT BACK TO THE SERVICE CENTER 11/19/04 AND FOUND THAT THE MODULE "WORE OUT" THEY RECOMMENDED REPLACING CTM. I DECLINED, I FEEL THAT IT WAS THEIR MISTAKE AND I SHOULDN'T HAVE TO PAY TO REPLACE CTM ($300) AND THE CHIME STILL KEEP SOUNDING AND NO LIGHTS ON DASH. I'M CONCERNED, MY ALARM AND ALL ELECTRICAL IS CONSTANTLY COMING AND GOING. NEED ADVISE. *JB
NHTSA ODI #10104011
90,000 miles · Dec 11, 2004
Engine And Engine CoolingFire
A GASKET TYPE PART ON THE FRONT OF THE CAB BELOW THE WINDSHIELD AND UNDER THE HOOD KEPT COMING LOOSE. I PUT IT BACK AND IT CAME LOOSE AGAIN. IT FIT ONTO A LIP BUT WOULD NOT STAY. HALF OF IT EVENTUALLY FELL DOWN ONTO THE ENGINE AND CAUGHT FIRE, BURNING THE CAP OFF MY FREON CHARGER ALLOWING ALL MY FREON TO ESCAPE AND A HOLE IN …
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A GASKET TYPE PART ON THE FRONT OF THE CAB BELOW THE WINDSHIELD AND UNDER THE HOOD KEPT COMING LOOSE. I PUT IT BACK AND IT CAME LOOSE AGAIN. IT FIT ONTO A LIP BUT WOULD NOT STAY. HALF OF IT EVENTUALLY FELL DOWN ONTO THE ENGINE AND CAUGHT FIRE, BURNING THE CAP OFF MY FREON CHARGER ALLOWING ALL MY FREON TO ESCAPE AND A HOLE IN MY AIR FILTER CASE ALLOWING DIRT IN THERE. I TOOK THE REMAINING PIECE OFF AND DID NOT REPLACE IT. MY MECHANIC SAID THAT THE DODGE IS NOTORIOUS FOR THIS AND THE ONLY WAY TO MAKE THAT PART STAY IN PLACE IS TO HAVE SOMEONE RIVET IT TO THE BODY OF THE TRUCK. HAD THE OTHER SIDE OF THIS GASKET FALLEN, IT WOULD HAVE BURNED ALL MY ELECTRICAL WIRING. MY 2001 2500 DODGE DIESEL HAD 90,000 MILES AT THE TIME. *JB
NHTSA ODI #10102708
100,000 miles · Dec 11, 2004
Electrical SystemCrash
CAR HAS STALLED NUMEROUS TIMES WHILE DRIVING. THIS MEANS I HAVE VIRTUALLY NO STEERING AND NO BRAKES. A FEW TIMES IVE DRIVEN INTO CURBS TO KEEP FROM HITTING OTHER VEHICLES AND TO STOP MY VEHICLE. THIS WEEK IT HAPPENED FOUR TIMES IN ONE DAY WHILE TRAVELING ON CONGESTED STREETS. IT IS COMPLETELY RANDOM, HAPPENING ON RAINY DAYS…
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CAR HAS STALLED NUMEROUS TIMES WHILE DRIVING. THIS MEANS I HAVE VIRTUALLY NO STEERING AND NO BRAKES. A FEW TIMES IVE DRIVEN INTO CURBS TO KEEP FROM HITTING OTHER VEHICLES AND TO STOP MY VEHICLE. THIS WEEK IT HAPPENED FOUR TIMES IN ONE DAY WHILE TRAVELING ON CONGESTED STREETS. IT IS COMPLETELY RANDOM, HAPPENING ON RAINY DAYS, SUNNY DAYS HOT DAYS AND COLD DAYS. MY MECHANIC SAYS CHRYSLER IS AWARE OF THIS PROBLEM AND I SHOULD TAKE IT TO THE DEALER. WHILE THAT'S MY NEXT STEP, THIS TYPE OF PROBLEM SHOULD NOT BE HAPPENING. AND IF CHRYSLER IS AWARE OF THIS DANGEROUS PROBLEM, WHY HASN'T THERE BEEN A RECALL? *JB
NHTSA ODI #10102687
80,000 miles · Dec 11, 2004
Suspension
RIGHT FRONT TIRE WAS WEARING EXCESSIVELY. UPON FURTHER INSPECTION, MY MECHANIC FOUND THAT THE UPPER BALL JOINTS ON MY 4X4 WERE FAILING RAPIDLY (HAD EXCESSIVE PLAY). MY MECHANIC WENT ON TO SAY THAT I WAS VERY LUCKY THIS HAD NOT COME APART WHILE DRIVING AS IT SURELY WOULD HAVE RESULTED IN A ROLL-OVER. HE FURTHER ADVISED ME TO K…
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RIGHT FRONT TIRE WAS WEARING EXCESSIVELY. UPON FURTHER INSPECTION, MY MECHANIC FOUND THAT THE UPPER BALL JOINTS ON MY 4X4 WERE FAILING RAPIDLY (HAD EXCESSIVE PLAY). MY MECHANIC WENT ON TO SAY THAT I WAS VERY LUCKY THIS HAD NOT COME APART WHILE DRIVING AS IT SURELY WOULD HAVE RESULTED IN A ROLL-OVER. HE FURTHER ADVISED ME TO KEEP A VERY CLOSE WATCH FOR ANY SIGNS OF DETERIORATION. DEALER SAYS I HAVE TO BUY THE ENTIRE STEERING UNIT TO FIX THE PROBLEM AT APPROXIMATELY $750, BUT THEY ARE ON A 45 DAY BACK ORDER. IT SEEMS THEY CANT BE MADE QUICK ENOUGH. I WAS TOLD THE BALL JOINT WAS WELDED AND COULD NOT BE REMOVED. THIS IS INCORRECT AS I REMOVED MINE QUITE EASILY. AFTER A LITTLE HEAT AND CAREFUL HAMMERING, I WAS ABLE TO BRING THE PLAY TO WITHIN ACCEPTABLE TOLERANCES. THE HEAT WHICH ALLOWED ME TO RE-FORM THE STEEL, ALSO SERVED TO ANNEAL THE STEEL, THUS MAKING IT STRONGER THAN THE ORIGINAL SOFT, UNHARDENED STEEL. ASIDE FROM USING UNHARDENED STEEL, I NOTICED SOMETHING ELSE THAT WOULD MAKE A FIRST YEAR ENGINEERING STUDENT SICK: METAL ON METAL WITH ABSOLUTELY NO LUBRICATION AND WORSE, NO WAY TO LUBRICATE IT IF I WANTED TO. THIS IS HORRENDOUS ENGINEERING AND A COMPLETE FAILURE ON THE PART OF CHRYSLER! *JB
NHTSA ODI #10102681
Mileage unknown · Dec 10, 2004
Suspension
I OWN A DODGE DURANGO 2X4 YEAR 2001. MY COMPLAINT IS RELATED TO FRONT WEEL JOINT NOISE, WHEN I ATTEMPTED TO TAKE A SHARP "U" TURN I EXPERIENCED A REPEAT CLONKING NOISE, IT FELT LIKE THE WHEEL WILL FALL OFF. I ALSO EXPERIENCED UNEVEN TIRE WEAR ON THE SAME SIDE. SO I CALLED THE DEALER IN IRVINE CENTER WITH THE COMPLAINT THIS WAS …
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I OWN A DODGE DURANGO 2X4 YEAR 2001. MY COMPLAINT IS RELATED TO FRONT WEEL JOINT NOISE, WHEN I ATTEMPTED TO TAKE A SHARP "U" TURN I EXPERIENCED A REPEAT CLONKING NOISE, IT FELT LIKE THE WHEEL WILL FALL OFF. I ALSO EXPERIENCED UNEVEN TIRE WEAR ON THE SAME SIDE. SO I CALLED THE DEALER IN IRVINE CENTER WITH THE COMPLAINT THIS WAS A YEAR AGO, THEY SAID THEY WILL CHECK IT BUT I HAVE TO PAY FOR ALL THE EXPENSES, BECAUSE THERE IS NO RECALL AND MY WARRANTY IS OVER. THANK GOD I DID NOT EXPERIANCE ANY FAILURE YET, BUT I WOULD LIKE TO BE INCLUDED IN THE RECALL SYSTEM, BEFORE I EXPERIANCE ANY INCIDENT, CRASH, OR INJURY. YOUR SUPPORT IS GREATLY APPRECIATED. *AK
NHTSA ODI #10102548
58,000 miles · Oct 19, 2004
Air BagsCrashInjury
I WAS INVLOVED IN A FRONT END COLLISION IN MY 2001 DODGE RAM 1500 4X4 P.U. MY AIRBAGS DID NOT DEPLOY.*AK
NHTSA ODI #10096062
73,000 miles · Oct 1, 2004
Power Train
WHILE DRIVING I HEARD A HIGH PITCH SQUEAL AND HAD A DECREASE IN PERFORMANCE.I TOOK IT TO THE DEALER TO FIND OUT THAT A FAULTY RETAINER CLIP IN THE DRIVE HOUSEING "PUMPKIN" BROKE.WITH THIS CLIP NOT IN PLACE AND "FLOATING AROUND IN THERE IT CAUSED METAL SHARDS TO WHICH IN TURN CAUSED SEVERE DAMAGE IN THE REAR END. I BOUGHT THIS …
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WHILE DRIVING I HEARD A HIGH PITCH SQUEAL AND HAD A DECREASE IN PERFORMANCE.I TOOK IT TO THE DEALER TO FIND OUT THAT A FAULTY RETAINER CLIP IN THE DRIVE HOUSEING "PUMPKIN" BROKE.WITH THIS CLIP NOT IN PLACE AND "FLOATING AROUND IN THERE IT CAUSED METAL SHARDS TO WHICH IN TURN CAUSED SEVERE DAMAGE IN THE REAR END. I BOUGHT THIS VEHICLE IN JANUARY "04 WHICH IT WAS SUPPOSEDLY INSPECTED THEN. I WAS TOLD THAT THERE WAS SEVERE GROOVING FOUND IN THE "PUMPKIN". NOTHING HAS BEEN DONE TO FIX THIS, MY TRUCK HAS BEEN SITTING AT TEH DEALERS FOR 2 WEEKS. WHEN I CALLED DAIMLER CHRYSLER ,WHICH WAS RECOMMENDED BY THE DEALER AND WAS TOLD BY THE DEALER THAT THESE THINGS DON'T JUST BREAK LIKE THAT , I WAS TOLD THAT DAIMLER CHRYSLER WAS NOT GOING TO PAY FOR IT TO BE FIXED AND WAS HUNG UP ON. OTHER ISSUES THAT HAVE BEEN ENCOUNTERED WITH THIS TRUCK ARE A WHOLE NEW TRANSMISSION,AIR INTAKE COUNTLESS THROTTLE POSITION SENSORS. I WAS TOLD THAT WHENI BOUGHT THIS TRUCK THAT I WAS BUYING A METICULOUSLY TAKEN CARE OF TRUCK.*AK
NHTSA ODI #10093451
98,000 miles · Aug 26, 2004
Trailer Hitches
I HAVE A 2001 DODGE DUALLY THAT I USE TO PULL A TRAILER FOR MY JOB. THE TRUCK IS SUPOSED TO BE RATED FOR OVER 15000LBS TOWING. MY TRAILER COMBINED WEIGHT ISN'T OVER 8000 AT ANY TIME. THE FACTORY RECEIVER HITCH WHICH IS RATED AT 11,000 HAS CRACKED WHERE IT MOUNTS TO THE FRAME. THE CRACK HAS GONE THROUGH THE FIRST OF 3 MOUNTS …
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I HAVE A 2001 DODGE DUALLY THAT I USE TO PULL A TRAILER FOR MY JOB. THE TRUCK IS SUPOSED TO BE RATED FOR OVER 15000LBS TOWING. MY TRAILER COMBINED WEIGHT ISN'T OVER 8000 AT ANY TIME. THE FACTORY RECEIVER HITCH WHICH IS RATED AT 11,000 HAS CRACKED WHERE IT MOUNTS TO THE FRAME. THE CRACK HAS GONE THROUGH THE FIRST OF 3 MOUNTS STARTING AT THE FRONT ON EACH SIDE. LUCKILY I DISCOVERED THIS DURING A ROUTINE INSPECTION. I HAD A FRIEND THAT HAD THIS SAME THING HAPPEN TO HIM ON HIS DODGE. IF THE HITCH HAD BROKE LOOSE WHILE DRIVING AT HIGHWAY SPEED, NO TELLING WHAT COULD HAVE HAPPEND. THE PUBLIC USES THESE TRUCKS FOR PULLING HORSE TRAILERS, RACE CARS, ECT. I USE MINE FOR CARRYING SNACK FOODS. I FEEL THAT THIS IS A SAFTY HAZZARD AND URGE THE MANUFACTURE TO RECALL THE HITCHES. I REPLACED MINE WITH A CLASS 5 HITCH RATED AT 15000 LBS. *AK
NHTSA ODI #10088640
Mileage unknown · Oct 30, 2003
Exterior Lighting
2001 MODEL 3500 DODGE TRUCK, EXTENDED PERIOD OF TIME AT NIGHT, HEADLIGHTS GO OFF, AFTER ACTIVATING DIMMER CONTROL LIGHTS RETURN TO ON, I CALLED DODGE AND MY REF# IS 11770066, I AM THE ORIGINAL OWNER OF THIS VEHICLE. I CAN NOT DRIVE THIS VEHICLE AT NIGHT THIS INCREASES THE RISK OF A VEHICLE CRASH. *LA