2012 Dodge Dart

EL VEHCULO EN MARCHA, SE SIENTE RUIDO Y HALONEO, QUE SE SIENTE COMO SI SE FUERA A APAGAR. EL RADIO SE PUSO NEGRO Y DEJ DE FUNCIONAR. LUEGO EN VARIAS OCASIONES, EL CARRO NO PRENDE. ADEMS EL VEHCULO EN MARCHA, PRENDE EL CHECK ENGINE Y UN MENSAJE "SERVICIO DE TRASMISION". EN EL DEALER SUPUESTAMENTE LE CAMBIARON LA TCM DE LA TRASMISION, PERO LUEGO, EL VEHICULO VUELVE A PRESENTAR EL MISMO PROBLEMA, "CHECK ENGINE", SERVICIO DE TRASMISION". EN EL DEALER ALEGAN QUE SOLUCIONAN EL PROBLEMA, PERO EL MISMO YA SE HA PRESENTADO EN 3 O 4 OCASIONES. TENGO UN AUTO "LIMON".

2013 DODGE DART BOUGHT NEW FROM DEALER. JUNE 17, 2015 WHILE TRAVELING THROUGH A PARKING LOT A APPROXIMATELY 20MPH AXLE BROKE PULLING IT FROM TRANSMISSION. CV KNUCKLE/JOINT, TIE-ROD ALL BROKE. WHEEL AND TIRE TURNED AT A 90 DEGREE ANGLE FROM CAR. LEFT A DIVOT IN CONCRETE WHERE EVERYTHING HIT GROUND. VISUAL ESTIMATE BY DEALER WAS $6,500. NOTHING WAS HIT, NO CURB, NO POT HOLE, SPEED BUMP, OR ANY OTHER OBJECT. POLICE REPORT STATES THERE WAS NOTHING IN THE AREA TO HIT. NO OTHER DAMAGE TO VEHICLE, SUCH AS IMPACT FROM OTHER OBJECTS. SERVICE MANAGER AT DEALERSHIP CAR WAS TAKEN TO SAID THERE WAS SO MUCH DAMAGE HE COULDN'T TELL WHAT BROKE FIRST. CHRYSLER LEGAL SPECIAL INVESTIGATIONS TEAM INSPECTED VEHICLE. 3 WEEKS LATER THEY SENT ME A REPORT SAYING IT WAS NOT A MECHANICAL DEFECT AND MY EXTENDED WARRANTY WOULD NOT REPAIR. THEY INSIST I FILE WITH MY INSURANCE CARRIER. A VEHICLE THAT IS 18 MONTHS OLD WITH ONLY 39,000 MILES SHOULD NOT FALL APART LIKE THAT IF IT DOESN'T STRIKE ANYTHING. I'VE REQUESTED COPY OF REPORT CHRYSLER USED TO MAKE THEIR DECISION.

WHEN GETTING INTO MY CAR IN THE MORNING OR AFTER WORK (ANY TIME THE CAR HAS BEEN SITTING FOR A WHILE), THE CLUTCH PEDAL GOES STRAIGHT TO THE FLOOR AND DOESN'T COME BACK UP. I CANNOT PUT MY CAR INTO GEAR OR EVEN START THE CAR. I HAVE TO PUMP THE CLUTCH PEDAL FOR A FEW MINUTES UNTIL I HAVE A LITTLE PRESSURE TO EVEN START MY CAR. MY CAR STALLED OUT TWICE FROM THIS WHEN ENTERING A PARKING GARAGE AND I ALMOST HIT ANOTHER CAR BECAUSE OF THIS. AFTER DRIVING THE CAR FOR 2-3 MILES THE CLUTCH SEEMS TO COME BACK TO NORMAL PRESSURE AND I CAN SHIFT FINE AT THAT POINT.

DESDE QUE COMPRE EL AUTO COMPLETAMENTE NUEVO, COMENC A RECIBIR RECALLS. MS ADELANTE Y POR DOS OCASIONES EL CARRO NO PRENDIA. LO LLEVE EN MLTIPLES OCASIONES AL DEALER Y SEGN ESTOS, EL AUTO NO REFLEJABA NADA, TODO SALA BIEN. EN LA PRIMERA OCASIN AL PRENDER EL AUTO, HIZO UN RUIDO ESPANTOSO Y LUEGO, LO APAGU. AL TRATAR DE PRENDERLO, NO RESPONDIO. LLAME A SERVICIO EN LA CARRETERA Y ENVIARON UNAS PERSONAS PARA QUE LE DIERAN CARGA A LA BATERIA. LA 2DA VEZ, CARGA A LA BATERIA. ES MI OPININ, ESE NO ERA EL PROBLEMA. HOY HACE 3 SEMANAS EL AUTO ESTA EN EL TALLER DEL DEALER, PORQUE SUPUESTAMENTE TIENE LA COMPUTADORA QUE CONTROLA LA TRASMISIN DAADA. PARA MI EL AUTO NO SIRVE. QUISIERA UNA INVESTIGACIN. NO DESEO SEGUIR PAGANDO POR UN VEHCULO QUE NO ME DA NINGUNA SEGURIDAD. GRACIAS! ...UPDATED 08-06/15 *BF UPDATED 10/26/2017*CN

I WENT AND ATTEMPTED TO START THE CAR. CAR WOULD NOT START. IT WAS LIKE THE CLUTCH WOULD NOT ENGAGE. RELEASED THE CLUTCH AND RE-ENGAGED, AND IT STARTED. DURING SHIFTS, IT DIDNT WANT TO GO INTO 3 OR 6TH GEARS. IT WAS LIKE THE CLUTCH IS NOT ENGAGING ONCE AGAIN. TOOK THE CAR BACK TO WHERE I PURCHASED IT, PERFORMANCE DODGE, AND THEY TOLD ME THAT CHRYSLER KNOWS OF THE ISSUE BUT CHRYSLER STAR WILL NOT FIX IT. I ASKED HOW CAN THEY KNOW THAT THE CLUTCH HAS ISSUES, BUT THEY ARE NOT GOING TO FIX IT. THE EMPLOYEE INFORMED ME THAT THEY ALL ARE LIKE THIS. CHRYSLER KNOWS OF THE CLUTCH ISSUES DUE TO ALL THE COMPLAINTS, BUT THEY STILL RISK THE LIVES OF THE INDIVIDUALS WHO PURCHASED THE VEHICLE BY NOT REPLACING THE CLUTCH. I HAVE ALSO HAD ISSUES WITH MY WINDOWS NOT ROLLING UP OR DOWN AND THE RADIO KEEPS RESETTING ITSELF. THEY DO UPDATES, BUT IT DOES NOT FIX THE RADIO ISSUE. THE LAST TIME I TOOK IT FOR THE UPDATE, THE UPDATE WOULDNT EVEN LOAD TO FIX THE ISSUE. HOW CAN A COMPANY KNOW OF ISSUES BUT REFUSE TO FIX THEM?

I HAVE HAD MULTIPLE ISSUES WITH MY DODGE DART. IT STARTED BACK IN NOVEMBER 2014 WHEN THE CAR WOULDN'T START AND IT SAID SERVICE TRANSMISSION, I HAD IT TOWED AND THEY DEALERSHIP SAID IT WAS AN UPDATE ISSUE. THE SECOND TIME THE SERVICE TRANSMISSION LIGHT CAME ONE I TOOK IT BACK TO THE DEALERSHIP WHERE THEY SAID THAT THE UPDATE DIDN'T TAKE, HOURS LATER TOLD ME IT WAS ALL SET TO GO, WENT TO PICK IT UP AND THE CAR WOULDN'T START, DEALER KEPT IT OVER NIGHT, CALLED NEXT DAY AND TOLD ME THAT THEY COULDN'T RECREATE ISSUE AND I NEEDED TO PICK THE CAR UP UNFIXED! COUPLE DAYS LATER THE SERVICE TRANSMISSION LIGHT CAME BACK, TOOK CAR BACK IN THEY REPLACED THE TCM. THEY CAR STILL SHIFTS HORRILE, THE CAR STARTS SHIFTING GEARS WHILE AT A COMPLETE STOP, AND MOST RECENTLY THE CAR HAS STARTED NOT KNOWING WHAT GEAR ITS IN AND JUST SHIFTS TO NEUTRAL, WHICH IS PRETTY DANGEROUS WHILE DRIVING!!!! DEALER CANNOT FIND ANYTHING WRONG WITH IT....OVER ALL I HATE DRIVING THE CAR BECAUSE I DON'T FEEL SAFE AT ALL AND I FEEL LIKE I HAVE NO PLACE TO TURN WITH THE DEALER I AM WORKING WITH AS THEY CANNOT FIND THE PROBLEM.

I PURCHASED MY 2013 DODGE DART ON AUGUST 9, 2013 FROM FEDERICO CHRYSLER DODGE JEEP IN WOOD RIVER IL. WITHIN 4 MOS ON DECEMBER 11, 2013, I HAD MY CAR IN THE SHOP BECAUSE MY MIDDLE CONSOLE WAS INOP. AFTER CHECKING IT THEY DETERMINED THE CONSOLE NEEDED REPLACING. TWO MONTHS LATER ON FEBRUARY 11, 2014 I HAD MY CAR IN A SECOND TIME FOR MIDDLE CONSOLE. THIS TIME THEY INSTALLED AN INTEGRATED STACK. THEN, 9 MOS LATER ON NOVEMBER 21, 2014 A THIRD TIME I HAD MY CAR IN AGAIN FOR MIDDLE CONSOLE NOT OPERATING PROPERLY. THIS WAS MY FIRST CONTACT TO DODGE ABOUT THIS ISSUE AND WAS ASSIGNED A CUSTOMER CARE MANAGER. I ASKED IF MY CAR WOULD BE CONSIDERED FOR LEMON LAW AND WAS TOLD CHRYSLER WAS INTERSTED IN BUYING MY CAR BACK AND WAS GIVEN A MOPAR WARRANTY IN DEDUCTIBLE OF $100 AND AT TIME CAR HAD OVER 34,000 AND WARRANTY EXPIRES AT 60,000. THEN JUST THIS PAST APRIL 2ND OF 2015 I HAD MY CAR IN SHOP AT CASSENS AND SONS IN EDWARDSVILLE, IL AGAIN BECAUSE MIDDLE CONSOLE WAS NOT OPERATING PROPERLY. THEY DOWNLOADED AN UPDATE PER STAR. I WAS RESPONSIBLE FOR $100 DEDUCTIBLE. I THEN WENT ON A TRIP TO NEW ORLEANS, LA AND WHILE ON MY TRIP THE MIDDLE CONSOLE WAS NOT OPERATING PROPERLY. I CONTACTED CHRYSLER AGAIN WAS ASSIGNED A CASE MANAGER AND WAS TOLD THAT THEY WOULD GET TO THE BOTTOM OF THE ISSUE. SO, I TOOK MY CAR IN ON APRIL 29TH THE SOONEST I COULD GET IT IN AND AFTER 8 HOURS AT SERVICE WAS CALLED AND TOLD THAT STAR COULDN'T FIGURE OUT WHY IT WAS HAPPENING AND SINCE THEY COULDN'T DUPLICATE PROBLEM NOT TO REPLACE ANY NEW PARTS. AFTER HEARING THIS NEWS I WAS CALLED AND JOHN CUSTOMER CARE MANAGER TOLD ME THAT CHRYSLER WOULDN'T INIATATE THE LEMON LAW THAT I WOULD TO DO SO.