2012 Dodge Dart

NOT SURE IF IT IS A REAL CONCERN, JUST CHECKING TO SEE IF ANY ONE ELSE HAS HAD ISSUE WITH STEERING, MY SON DRIVES THIS CAR AND SAYS WHEN DRIVING, WHEN HE GOES TO TURN THE STEERING WHEEL IT IS LIKE IT IS LOCKED -- (EXAMPLE) WHEN WENT TO TURN LEFT IT WOULD NOT TURN, LET OFF OR TURN WHEEL TO RIGHT THEN HE COULD GO AHEAD AND IT WOULD LET HIM TURN TO LEFT, GOING TO GET IT TO DEALER TO BE CHECKED BUT I WAS WONDERING IF ANY ONE ELSE HAS SAID ANY THING ABOUT THE STEERING ON THIS CAR? IT IS A SWEET CAR AND THIS HAS BEEN THE FIRST ISSUE WITH IT. MY SON SAID IT DOES NOT DO IT ALL THE TIME. PLEASE LET ME KNOW IF THE HAS BEEN AN ISSUE REPORTED OR IF THIS IS A FIRST. I HAVE BEEN IN TOUCH WITH DODGE AN WE ARE GETTING ON TOP OF IT. BY ALL MEANS I AM NOT COMPLAINING I JUST WAS WONDERING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR RUNS GREAT, BUT THE MPG ARE AROUND 25.5 TO 26.5, THE STICKER SAID 24 TO 34 MPG. LIKE TWO MONTHS AGO I HEARD NOISE LIKE SOMETHING WAS VIBRATING INSIDE OF THE CAR, BUT RECENTLY WHEN I MAKE STOP, I TURNED ON THE AIR CONDITION AND THE CAR STARTED TO VIBRATE IN THE STEERING WHEEL AND OF COURSE DEPEND OF THE LEVEL OF VIBRATION I FEEL AND IT IS TRANSMITTED FROM THE HAND TO THE CHEST AND SPECIALLY IT I AM STRESSED BECAUSE THE TRAFFIC I CAN GET NERVOUS, AND IT IS WORSE WHEN THE SPEED IN THE A/C IS INCREASED. *JB

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY AND CRASHED INTO A TREE WHILE THE EMERGENCY PARKING BRAKE WAS ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER, WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V124000 (PARKING BRAKE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL ELECTRICAL MODULE FAILED AND THE STEERING WHEEL FEATURES WOULD NOT FUNCTION. THE SOUND SYSTEM HAD ALSO FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,400.

I WAS GOING TO PULL OUT OF A PARKING LOT ONTO A BUSY STREET . I WENT TO TURN THE WHEEL SHARPLY TO THE RIGHT TO MERGE INTO TRAFFIC AND THE CAR DIED AS I WAS TRYING TO MERGE .I WAS ALMOST HIT BY ONCOMING TRAFFIC WHEN IT DIED AND THIS IS A SERIOUS PROBLEM THAT THE DEALER ALWAYS SAYS "WE CANT DUPLICATE THE PROBLEM". IT HAS DONE THIS A FEW MORE TIMES SINCE THEN AND IT HAPPENS WHEN AT A COMPLETE STOP AND TURNING THE STEERING WHEEL QUICKLY. IT ALSO HAPPENS SOMETIMES WHEN BACKING OUT OF A DRIVEWAY IN REVERSE THEN SHIFTING TO DRIVE AND AS SOON AS YOU TURN THE STEERING WHEEL THE POWER ALMOST SHUTS OFF OR IT WILL COMPLETELY DIE. *TR

WHILE DRIVING APPROXIMATELY 70 MILES PER HOUR DOWN THE HIGHWAY MY DART SUDDENLY LOST ALL POWER. THE STEERING WHEEL ACTED AS IF THERE WAS NO KEY IN IT AND LOCKED UP. THE BREAKS SLOWLY APPLIED THEMSELVES, AND THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL SO THAT I COULD MOVE OVER TO THE SIDE OF THE ROAD. I HAVE WORKED WITH THE COMPANY AND THE DEALERSHIP AND IT WILL NOT DUPLICATE FOR ANY REASON. HOWEVER, I HAVE BEEN HAVING ISSUES WITH POWER OF THE VEHICLE EVERY MONTH SINCE JANUARY. WITHER IT BE NOT STARTING OR FAILING TO KEY LESS START. THIS IS THE FIRST TIME FOR COMPLETE POWER FAILURE. CHRYSLER REFUSES TO DO ANYTHING ABOUT IT AND WANTS ME TO DRIVE IT AROUND WITH A BLACK BOX IN IT. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER DODGE DART. THE CONTACT'S SON WAS DRIVING APPROXIMATELY 35 MPH WHEN THE FRONT OF THE VEHICLE WENT DOWN. HIS SON LOST CONTROL OF THE VEHICLE, CRASHING INTO A CURVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE FRONT DRIVER'S SIDE CONTROL ARM WAS FRACTURED AND CAUSED THE LOSS OF CONTROL. AN ENGINEER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FAILURE WAS NOT CAUSED BY A MANUFACTURING DEFECT. THE FAILURE AND THE CURRENT MILEAGE WAS 700.... UPDATED 08/19/13 *BF THE DEALER REPLACED THE FRONT STABILIZER BAR, LOWER CONTROL ARM, CV AXLE AND KNUCKLE STRUT. UPDATED 08/27/13

AS I WAS DRIVING THE DODGE DART (2013) THE LOWER CONTROL ARM BOLT FOR THE DRIVER SIDE FRONT SUSPENSION EITHER BROKE, VIBRATED OUT, OR WAS NEVER SCREWED IN PROPERLY AT THE PLANT. THE CAR HAD 400 MILES ON IT. THE STEERING WHEEL JERKED OUT OF MY HANDS TO THE LEFT (INTO ONCOMING TRAFFIC). THERE WAS GRINDING AND LOUD NOISES AS I LOST CONTROL OF THE VEHICLE. THE TOW TRUCK DRIVER SAID THAT THE CAR WAS MISSING A BOLT WHEN HE WENT TO HOOK THE CHAIN UP UNDERNEATH THE CAR. THE DEALERSHIP TRIED PASS IT OFF AS, "WE ALLIGNED IT AND ITS READY FOR YOU TO PICK UP". I TOLD THEM I KNEW THE BOLT WAS GONE BECAUSE THE TOW TRUCK COMPANY TOLD ME IT WAS. I TOLD THEM I DO NOT FEEL SAFE DRIVING THIS CAR. I SAID I DO NOT WANT TO BE A STATISTIC IN A CLASS ACTION LAW SUIT AT A LATER DATE. BOTH CHRYSLER AND THE DEALERSHIP REFUSED TO ADDRESS THE SITUATION. LOU FUSZ SAID IT WAS CHRYSLER'S PROBLEM AND CHRYSLER TOLD ME TO WORK WITH THE DEALERSHIP. THEY SAID, "THANK GOD YOU WEREN'T ON THE HIGHWAY". WE'LL I HAD MY FAMILY IN THIS CAR FOR 2 WEEKS DRIVING AROUND IN A CAR THAT COULD HAVE HURT OR KILLED SOMEONE. I HAD NOT SIGNED OVER THE PAPERWORK TO MY DODGE JOURNEY YET (WHICH HAD A CLASS ACTION LAW SUIT OVER THE BRAKES WHICH IS WHY I WAS WANTING TO TRADE IT IN) BUT THEY REFUSED TO GIVE ME MY CAR BACK. I SAID THEN PUT ME IN ANOTHER CAR BUT THEY WANTED TO CHARGE ME MORE FOR THE CAR WE WANTED. I THEN ASKED TO GIVE ME THE CASH FOR THE TRADE IN. WE HAVE BEEN LOYAL TO CHRYSLER (PURCHASED 7 NEW CARS OVER THE YEARS). THE REFUSAL TO OFFER ANY TYPE OF RESOLUTION WAS UNBELIEVABLE. THEY REGISTER YOUR PHONE NUMBER IN A SYSTEM SO WHEN YOU CALL IN AND ASK TO TALK WITH A MANAGER THEY DIRECT YOU RIGHT BACK TO THE SAME DEPARTMENT WHO TELL YOU THERE IS NOTHING THEY CAN DO. THIS IS NOT A CUSTOMER SERVICE OR "CUSTOMER LOYALTY DEPT" IT IS A SYSTEM OF CONTINOUS DENIAL AND HOPEFULLY YOU WILL JUST GET TIRED AND GO AWAY. *TR