2012 Dodge Dart

WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SIDE OF THE VEHICLE WITH THE SEAT BELT CONNECTED, THE VEHICLE IS ILLUMINATED A WARNING LIGHT SAYING PASSENGER SEAT U BUCKLED. THIS IS ALSO CAUSING A "SERVICE AIRBAG SYSTEM" TO APPEAR IN THE DASH ALONG WITH THE WARNING LIGHT BEING ILLUMINATED. THE PROBLEM WAS FIRST OBSERVED WHEN A PASSENGER SAT IN MY FRONT PASSENGER SEAT, VEHICLE WAS NOT IN MOTION WHEN THE LIGHTS ILLUMINATED AND CONTINUED TO STAY ILLUMINATED WHILE DRIVING.

ONE DAY I WAS DRIVING ON THE HIGHWAY AND I RECEIVED A NOTIFICATION TO 'SERVICE AIR BAG' AND MY CAR SHOWS THE PASSENGER SEATBELT ISN'T BUCKLED, EVEN WHEN IT IS. THIS CAUSES MY CAR TO MAKE NOISES AT ME THE WHOLE TIME I'M DRIVING. IT HAS ALSO RAISED CONCERNED OF WHETHER MY AIRBAGS ARE FUNCTIONING, AND IF I AND ANYONE WHO RIDES WITH ME IS SAFE DRIVING/RIDING IN THIS CAR.. I JUST HAD THE BUSHING FOR THE SHIFTER CABLE REPAIRED.. NOW ANOTHER DANGEROUS SITUATION WITH MY DART.

MY DAUGHTER HAS A 2013 DODGE DART AND HER SERVICE AIR BAG SYSTEM LIGHT CAME ON AND THE SEAT BELT SHOWS THAT NOT BUCKELED WHEN SITTING IN THE PASSENGER SEAT.TALKING WITH A MECHANIC THIS MEANS THAT THE AIR BAG WILL NOT DEPLOY AND THIS IS A MAJOR CONCERN DUE TO THE LIFE OF MY DAUGHTER AND HER PASSENGERS .DODGE REALLY NEEDS TO FIX THIS AND NOT AT MY EXPENSES YOU CHARITY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

ONE DAY PASSENGER SEAT BELT LIGHT CAME ON ALONG WITH SERVICE AIR BAG LIGHT AND HAVE HAD PROBLEMS WITH SINCE. TOOK TO A DODGE DEALERSHIP AND THEY TOLD ME THEY WOULD NOT FIX IT WITHOUT ME PAYING 1600.00 DOLLARS. WHEN I DID NOTHING TO CAUSE THIS. I WAS ALSO 5 MONTHS PREGNANT. MY HUSBAND CALLED THEM AND THE SERVICE MANAGER TOLD HIM THAT IF I WAS IN AN ACCIDENT MY AIR BAGS WILL NOT DEPLOY! TELL ME HOW THIS IS SAFE!?!?!

THE SERVICE AIRBAG LIGHT ON THE DASHBOARD IS CONTINUOUSLY ON. HAS BEEN THAT WAY SINCE I PURCHASED THE USED CAR IN MAY OF 2014. RECEIVED A RECALL NOTICE AND TOOK TO DEALERSHIP, FIXED AND A FEW MONTHS LATER THE LIGHT WAS BACK ON. IN MAY OF 2018 TOOK VEHICLE TO ANOTHER DEALERSHIP TO FIX THE PASSENGER SEAT BELT SENSOR THAT KEPT STATING NO PASSENGER SEAT BELT EVEN IF THE PERSON IN THE PASSENGER SEAT HAD ALREADY BUCKLED IN, AS WELL AS THE SHIFT CABLE BUSHING BECAUSE IT BECAME DETACHED AND COULD NOT SHIFT ANYMORE AND ALSO LET THEM KNOW ABOUT THE SERVICE AIRBAG LIGHT. DEALERSHIP FIXED ALL AND A FEW MONTHS LATER THE SERVICE AIRBAG LIGHT CAME BACK ON AND HAS BEEN THAT WAY EVER SINCE.

THIS IS A SAFETY ISSUE AND SHOULD BE COVERED UNDER WARRANTY AT ANY TIME. I HAVE OWNED SEVERAL CARS AND THIS HAS NEVER, EVER HAPPENED BEFORE!! I CALLED MY LOCAL DEALERSHIP AND INFORMED THEM OF MY ISSUE. THE SERVICE DEPT. ATTENDANT TOLD ME TO HURRY IN SO THEY COULD LOOK AT IT. I LEFT WORK EARLY FOR THEM TO TELL ME THAT, YES THERE IS AN ISSUE. HE THEN STATED THAT I WOULD NEED TO WAIT A WEEK TO MAKE AN APPOINTMENT FOR MY CAR TO BE SEEN. I TOOK IT BACK TO MY LOCAL DEALERSHIP LAST NIGHT AND DID AN EARLY DROP OFF, SINCE MY APPOINTMENT WAS FOR APRIL 10TH. I CALLED AT 1:00 SINCE I HADN'T HEARD ANYTHING FROM THE DEALERSHIP. MIGUEL THEN STATED THAT THEY HADN'T HAD AN OPPORTUNITY TO LOOK AT MY CAR! I ASKED WHAT THE POINT WAS FOR ME TO MAKE AN APPOINTMENT AND TAKE IT IN EARLY IF MY VEHICLE WAS NOT GOING TO BE "LOOKED" AT? HE PROCEEDED TO TELL ME THEY AREN'T ABLE TO LOOK AT MY CAR UNTIL THE CARS AHEAD OF MINE WERE FIXED. WHY MAKE AN APPOINTMENT? HE THEN CALLED ME TWO HOURS LATER AND STATED THAT I WOULD NEED TO PAY $400 FOR THE SENSOR MODULE TO BE REPLACED. HONESTLY, SINCE SO MANY PEOPLE ARE HAVING THE EXACT SAME ISSUE MAYBE DODGE SHOULD HAVE A CLASS ACTION LAWSUIT AGAINST THEM TO FIX THIS SAFETY ISSUE. I AM A SINGLE MOTHER OF 3 TEENAGERS. IT IS DIFFICULT TO KEEP UP FINANCIALLY WHEN ALL OF THESE PROBLEMS ARE OCCURING IN A RELATIVELY NEW CAR!!! IN JANUARY I HAD TO PAY THE DEALERSHIP $500 FOR THE DASH MODULE TO BE REPLACED! I PURCHASED THIS VEHICLE IN DECEMBER OF 2014 AND IT SEEMS LIKE I HAVE HAD ONE PROBLEM AFTER ANOTHER, THE BATTERY, THE MAIN MODULE, THE KEY FOB, THE SEATBELT SYSTEM, TO NAME A FEW. I AM VERY UNHAPPY WITH THIS VEHICLE AND WOULD REALLY CAUTION THOSE THAT WANT TO BUY A DODGE DART. AFTERALL, IT CAN'T BE THAT GREAT, THEIR OWN COMPANY DOESN'T STAND BEHIND AN ESSENTIAL PART OF THE VEHICLE. I GUESS IT'S ABOUT THE MONEY, NOT THE PEOPLE LIVES OR SAFETY.