2012 Dodge Dart

2013 DODGE DART BOUGHT NEW FROM DEALER. JUNE 17, 2015 WHILE TRAVELING THROUGH A PARKING LOT A APPROXIMATELY 20MPH AXLE BROKE PULLING IT FROM TRANSMISSION. CV KNUCKLE/JOINT, TIE-ROD ALL BROKE. WHEEL AND TIRE TURNED AT A 90 DEGREE ANGLE FROM CAR. LEFT A DIVOT IN CONCRETE WHERE EVERYTHING HIT GROUND. VISUAL ESTIMATE BY DEALER WAS $6,500. NOTHING WAS HIT, NO CURB, NO POT HOLE, SPEED BUMP, OR ANY OTHER OBJECT. POLICE REPORT STATES THERE WAS NOTHING IN THE AREA TO HIT. NO OTHER DAMAGE TO VEHICLE, SUCH AS IMPACT FROM OTHER OBJECTS. SERVICE MANAGER AT DEALERSHIP CAR WAS TAKEN TO SAID THERE WAS SO MUCH DAMAGE HE COULDN'T TELL WHAT BROKE FIRST. CHRYSLER LEGAL SPECIAL INVESTIGATIONS TEAM INSPECTED VEHICLE. 3 WEEKS LATER THEY SENT ME A REPORT SAYING IT WAS NOT A MECHANICAL DEFECT AND MY EXTENDED WARRANTY WOULD NOT REPAIR. THEY INSIST I FILE WITH MY INSURANCE CARRIER. A VEHICLE THAT IS 18 MONTHS OLD WITH ONLY 39,000 MILES SHOULD NOT FALL APART LIKE THAT IF IT DOESN'T STRIKE ANYTHING. I'VE REQUESTED COPY OF REPORT CHRYSLER USED TO MAKE THEIR DECISION.

WHEN GETTING INTO MY CAR IN THE MORNING OR AFTER WORK (ANY TIME THE CAR HAS BEEN SITTING FOR A WHILE), THE CLUTCH PEDAL GOES STRAIGHT TO THE FLOOR AND DOESN'T COME BACK UP. I CANNOT PUT MY CAR INTO GEAR OR EVEN START THE CAR. I HAVE TO PUMP THE CLUTCH PEDAL FOR A FEW MINUTES UNTIL I HAVE A LITTLE PRESSURE TO EVEN START MY CAR. MY CAR STALLED OUT TWICE FROM THIS WHEN ENTERING A PARKING GARAGE AND I ALMOST HIT ANOTHER CAR BECAUSE OF THIS. AFTER DRIVING THE CAR FOR 2-3 MILES THE CLUTCH SEEMS TO COME BACK TO NORMAL PRESSURE AND I CAN SHIFT FINE AT THAT POINT.

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TURNED OFF. AFTER AWAITING TEN MINUTES, THE TCM HAD RESET. THE CONTACT WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TCM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND AFTER WAITING TEN MINUTES THE TCM HAD RESET. THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TCM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

I DEPRESSED THE CLUTCH TO START THE ENGINE AND WHEN IT STARTED THE CAR BEGAN TO MOVE EVEN THOUGH THE CLUTCH PEDAL WAS FULLY DEPRESSED. I HAD TO TURN THE ENGINE OFF TO STOP THE CAR FROM MOVING AND THE CLUTCH PEDAL REMAINED ON THE FLOOR. AFTER A FEW MORE ATTEMPTS IT STARTED TO WORK CORRECTLY. IT NOW DOES THIS EVERY TIME IT IS PARKED FOR A FEW HOURS. VERY DANGEROUS DEFECT THAT NEEDS TO BE RECALLED BY CHRYSLER.

I WENT AND ATTEMPTED TO START THE CAR. CAR WOULD NOT START. IT WAS LIKE THE CLUTCH WOULD NOT ENGAGE. RELEASED THE CLUTCH AND RE-ENGAGED, AND IT STARTED. DURING SHIFTS, IT DIDNT WANT TO GO INTO 3 OR 6TH GEARS. IT WAS LIKE THE CLUTCH IS NOT ENGAGING ONCE AGAIN. TOOK THE CAR BACK TO WHERE I PURCHASED IT, PERFORMANCE DODGE, AND THEY TOLD ME THAT CHRYSLER KNOWS OF THE ISSUE BUT CHRYSLER STAR WILL NOT FIX IT. I ASKED HOW CAN THEY KNOW THAT THE CLUTCH HAS ISSUES, BUT THEY ARE NOT GOING TO FIX IT. THE EMPLOYEE INFORMED ME THAT THEY ALL ARE LIKE THIS. CHRYSLER KNOWS OF THE CLUTCH ISSUES DUE TO ALL THE COMPLAINTS, BUT THEY STILL RISK THE LIVES OF THE INDIVIDUALS WHO PURCHASED THE VEHICLE BY NOT REPLACING THE CLUTCH. I HAVE ALSO HAD ISSUES WITH MY WINDOWS NOT ROLLING UP OR DOWN AND THE RADIO KEEPS RESETTING ITSELF. THEY DO UPDATES, BUT IT DOES NOT FIX THE RADIO ISSUE. THE LAST TIME I TOOK IT FOR THE UPDATE, THE UPDATE WOULDNT EVEN LOAD TO FIX THE ISSUE. HOW CAN A COMPANY KNOW OF ISSUES BUT REFUSE TO FIX THEM?