2012 Dodge Dart

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE VEHICLE LOST ENGINE POWER AND SHUT OFF WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN PARK AND RESTARTED THE VEHICLE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND SLOWLY LOST POWER, BUT NEVER SHUT OFF. THE CONTACT MOVED THE VEHICLE TO THE ROAD SHOULDER AND THEN DROVE HOME WITH THE HAZARD LIGHTS ACTIVATED UNTIL THE POWER RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 66,100.

IN MARCH OF 2016 I WAS IN A HOME DEPOT PARKING LOT, TURNED MY VEHICLE ON, AND PLACED THE VEHICLE IN DRIVE. I MAINTAINED MY FOOT ON THE BREAK AND DID NOT RELEASE. I THEN RELEASED THE BREAK AND THE VEHICLE BEGAN TO ACCELERATE VERY FAST WITHOUT PUSHING THE ACCELERATOR, ALMOST COLLIDING INTO A FAMILY OF 5 WALKING THROUGH THE PARKING LOT. EVEN AFTER PUSHING ON THE BREAK THE VEHICLE KEPT ACCELERATING UNTIL I MOVED THE VEHICLE TO THE NEUTRAL POSITION. THE VEHICLE THEN KEPT ACCELERATING UNTIL APPROXIMATELY 7000 RPM'S THEN STOPPED. I TOOK THE VEHICLE TO THE DODGE DEALERSHIP WHERE THE MECHANIC TOLD ME THE CAR ALSO ACCELERATED ON HIM EVEN THOUGH HE DID NOT PUSH ON THE ACCELERATOR.

VEHICLE APPROACHED STOP LIGHT, ACCELERATOR PEDAL WAS RELEASED AND BRAKES APPLIED. VEHICLE CAME TO COMPLETE STOP AND WAS AT IDLE SPEED. ENGINE RPM SUDDENLY INCREASED TO NEAR 5K. OPERATOR HAD WITNESS IN CAR. WITNESS OBSERVED OPERATOR TO HAVE FOOT ON BRAKE AND NOT ON GAS. FCA NOTIFIED DUE TO LACK OF RESPONSE TO RECALL ON TCM THAT HAD BEEN OVER 18 MONTHS. FCA SET APPOINTMENT WITH DEALER. DEALER ADVISED THAT FCA SENT ENGINEERS TO INSPECT CAR AT DEALERSHIP. DEALER ADVISED CAR WAS BEING HELD FOR MULTIPLE DAYS DUE TO ISSUE. DEALER ADVISED THIS IS NOT A KNOWN ISSUE FOR THE MAKE, MODEL AND YEAR. OUTCOME OF FCA ENGINEER INSPECTION NOT KNOWN AT THIS TIME. ...UPDATED 04/20/17 *BF *CN

MY CAR HAS STALLED WHILE I AM DRIVING ON PUBLIC ROADS. AFTER TAKING IT INTO THE DEALERSHIP, THEY SAID THERE IS NOTHING THAT THEY COULD DO. IT HAS NOW HAPPENED 4 TIMES. THE FIRST TIME I WAS PULLING OUT OF MY HIGH SCHOOL PARKING LOT GOING ABOUT 10-15 MPH. THE SECOND TIME WAS PULLING OUT OF THE DEALERSHIP SERVICING DEPARTMENT GOING ABOUT 35 MPH. THE THIRD TIME WAS IN MY DRIVEWAY WHILE GOING ABOUT 5 MPH. THE LAST TIME WAS ON A STRAIGHT AWAY GOING ABOUT 45 MPH THE STEERING AND BRAKES LOCKED UP AND I HAD TO FORCIBLY TURN THE STEERING WHEEL TO GET THE CAR TO THE SHOULDER. THE CAR HAS ALSO BEN IN THE SHOP NUMEROUS TIMES DUE TO ISSUES WITH THE TIRE PRESSURE SENSORS, THE CENTRAL COMPUTER, AND THE DISPLAY SCREEN. OVERALL, THE CAR HAS OVER 30 PAGES OF SERVICE DONE ON IT, RANGING FORM 2,600 MILES TO 37,000 MILES. I JUST WAS INFORMED BY THE CHRYSLER RESOLUTION TEAM THAT MY CAR WILL NOT BE BOUGHT BACK OR NO COMPENSATION WILL BE GIVEN. I CANNOT DRIVE THE CAR, BECAUSE IT IS UNSAFE TO BE N THE ROAD FOR MYSELF AND THOSE ON THE ROAD WITH ME. IF THE CAR WERE TO STALL ON THE FREEWAY, I COULD BE KILLED OR SERIOUSLY INJURED.

TAKATA RECALL, MY 2013 DODGE DART IS PART OF THE 15V-800 NHTSA RECALL. I RECEIVED NOTIFICATION THAT MY VEHICLE WAS AFFECTED BY THE RECALL. I RECEIVED NOTIFICATION AT THE BEGINNING OF 2015, I BELIEVE, THAT THE RECALL HAD OCCURRED. I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THEY DO NOT HAVE THE CURRENT PART TO FIX THE ISSUE AND THEY WOULD CONTACT ME. I WENT IN SEVERAL MONTHS LATER AND WAS ADVISED OF THE SAME ISSUE. IN JUNE OF 2016, THE GAUGES FLICKERED BUT THE VEHICLE TURNED ON. LATER ON THAT DAY THE VEHICLE DID NOT TURN ON AND THE BATTERY WAS DEAD. I REPLACED THE BATTERY. I WENT IN FOR MY REGULAR OIL CHANGE IN DECEMBER OF 2016 AND WAS ADVISED THAT THEY DO NOT HAVE THE PART TO FIX THE ISSUE AT THE MOMENT AND WOULD CONTACT ME. I INFORMED THEM THAT THIS IS THE SECOND TIME THAT THIS OCCURRED. THE DEALERSHIP STATED THAT I COULD NOT GET THE OIL CHANGE UNLESS I WAS ABLE TO KEEP THE VEHICLE THERE TO FIX THE ISSUE. I INQUIRED ABOUT GETTING A RENTAL DUE TO THE FACT OF ME NOT KNOWING HOW LONG THE VEHICLE WOULD REMAIN AT THE DEALERSHIP. I WAS INFORMED THAT THE DEALERSHIP DOES NOT PROVIDE RENTAL VEHICLES. YESTERDAY, I CONTACTED THE DEALERSHIP TO SCHEDULE AN OIL CHANGE AND MAINTENANCE ON THE VEHICLE TO HAVE THE RECALL RESOLVED. I WAS INFORMED THAT IT IS ON A FIRST COME FIRST SERVE BASIS. I WENT TO TURN ON MY VEHICLE AND THE BATTERY WAS ONCE AGAIN DRAINED. I DO NOT UNDERSTAND HOW A DEALERSHIP CAN TELL ITS CUSTOMERS THAT THEY DO NOT ISSUE RENTAL VEHICLES WHEN IT IS PART OF A NATIONWIDE SAFETY RECALL. THE DEALERSHIP BLATANTLY DISREGARDED THE MY SAFETY.

I WAS COMING HOME FROM CHURCH WHEN MY CAR STOP AND SHUT OFF ALL SO I WENT TO RESTART THE CAR AND IT WOULDN'T. I NOTICE SMOKE COMING FROM UNDERNEATH MY HOOD SO I POPPED THE HOOD TO SEE WHAT WAS GOING ON. WHEN I WENT TO OPEN THE HOOD I NOTICE FIRE COMING FROM UNDERNEATH MY HOOD SO I RAN TO THE CORNER AND CALLED THE POLICE WHICH ACTUALLY TRANSFER ME TO THE FIRE DEPARTMENT. THE FIRE DEPARTMENT CAME AND PUT OUT AND THE POLICE OFFICER TOOK A POLICE REPORT. REPORT NUMBER IS JA125391 AND I ONLY HAD 37,000 MILES

I STARTED HAVING ISSUES WITH MY DART 2 YEARS AFTER I BOUGHT IT, TCM LOST COMMUNICATION WHILE TRAVELING 70+ MPH DOWN HIGHWAY HAD TO TOW CAR. HAD TCM FLASHED(REPAIR 1), DROVE 2-3K MILE MORE, HAPPENED AGAIN, BROUGHT IT TO A DIFFERENT DEALERSHIP SAID THEY REPLACED TCM (REPAIR 2, BEFORE TCM RECALL WAS ISSUED.) ABOUT 10K MILES LATER HAD TO BRING IT BACK, HAD TCM FLASHED AGAIN (REPAIR 3), ABOUT 10K MILES LATER TCM HAS PROBLEM AGAIN WHILE TRAVELING 40+ MILES DOWN A VERY BUSY CITY STREET AND NEED TO TOW VEHICLE, THIS NEW DEALERSHIP REPLACED TCM AGAIN (REPAIR 4 AFTER TCM RECALL IS ISSUED, 4K MILES LATER CAR IS NOW THROWING CHECK ENGINE LIGHTS FOR BCM, AND PCM WHICH I AM TOLD IS CONNECTED TO THE TCM. I AM IN THE PROCESS OF FILING A LEMON LAW CLAIM AGAINST CHRYSLER, A THREE YEAR OLD CAR THAT I PAID ALMOST $30,000 SHOULD NOT CAUSE SO MUCH STRESS. I CANNOT ALLOW MY FAMILY TO BE IN DANGER, I HAVE BEEN LUCKY THAT NEITHER ISSUE RESULTED IN A CAR ACCIDENT. CHRYSLER NEEDS TO BUY MY VEHICLE BACK. I DO NOT WISH TO TALK TO THEM ABOUT SERVICING THE VEHICLE AGAIN, OR TRADING THEM FOR A NEWER VEHICLE AS THEY HAVE LOST MY TRUST AS A COMPANY.