2012 Dodge Dart

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT WAS DRIVING 65 MPH WHEN THE ENGINE SUDDENLY STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INFORMED THE MANUFACTURER OF THE DEFECT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 13V28000 (POWER TRAIN) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 200.

VEHICLE IS THE 1.4L MULTIAIR TURBO MODEL WITH THE DDCT AUTOMATIC TRANSMISSION. WAITING IN A PARKING LOT, STOPPED IN EVENT TRAFFIC, CAR BEGAN EMITTING SMOKE FROM UNDER THE HOOD. AFTER A COUPLE MINUTES, WITH THE SMOKE INTENSIFYING, THE VEHICLE SHUT OFF AND WOULD NOT RESTART IMMEDIATELY AFTERWARDS. RIGHT BEFORE THE SHUTOFF, THE LOW OIL PRESSURE INDICATOR CAME ON. THE VEHICLE HAD BEEN RUNNING NO MORE THAN 20 MINUTES AND THERE WERE NO OTHER MALFUNCTION INDICATORS ILLUMINATED ON DASH, NOR HAD THERE EVER BEEN PRIOR. THE AAA PROVIDER CONFIRMED WITH ME THAT VISUALLY EVERYTHING SEEMED TO BE FINE AND IN PROPER WORKING CONDITION WITH ALL FLUID LEVELS IN ACCEPTABLE RANGES. VEHICLE HAS BEEN TOWED TO THE DEALERSHIP AND IS CURRENTLY BEING INVESTIGATED. VEHICLE WAS ORDERED MAY 11, 2013 AND RECEIVED AUGUST 19, 2013. CURRENTLY HAS 5555 MILES. THIS EVEN SOUNDS ALMOST IDENTICAL TO COMPLAINT NHTSA ID NUMBER: 10496762 QUOTED BELOW IN ITS ENTIRETY: TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE IN A PARKING LOT IDLING, SMOKE STARTED TO EMIT THROUGH THE VENTS AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE OIL PRESSURE LOW WARNING LAMP ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,600 AND THE CURRENT MILEAGE WAS 2,000. *TR

WAS GOING TO PICK UP MY BOYFRIEND AND WHEN 3 MILES FROM HOME OIL PRESSURE LIGHT CAME ON. I WAS ON A MAJOR HIGHWAY AND WAS TRYING TO GET TO A SAFE PULL OFF SPOT WHEN THE CAR DIED IN THE MIDDLE OF THE HIGHWAY.(THIS SECTION OF HIGHWAY WAS AN AREA OF MAJOR SEMI-TRUCK TRAFFIC) ALL THE OIL HAD DRAINED OUT OF THE VEHICLE AND HAD TO HAVE THE CAR TOWED TO DEALERSHIP. THEY SAID IT WAS TWO CERTAIN PARTS AND WOULD BE READY THE NEXT DAY. CALLED BACK AND SAID NOW SOMETHING ELSE WRONG AND HAD TO ORDER ANOTHER PART (THE TURBO) THEY DON'T KNOW WHEN IT WILL BE READY. THIS CAR HAS 249 MILES AT THE TIME OF INCIDENT! I AM TERRIFIED TO DRIVE THIS CAR AND I AM FURIOUS WITH DODGE WHEN THEY ARE AWARE OF THE ISSUES WITH THIS MODEL CAR AND JUST CONTINUE TO IGNORE OR BLAME THE CUSTOMERS. SOMEBODY NEEDS TO STEP UP AND DO SOMETHING FOR THE SAFETY OF THE CONSUMER BEFORE SOMEONE GETS HURT OR KILLED! WILL BE LOOKING INTO SOME KIND OF CLASS ACTION LAWSUIT. *JS

WHEN I WENT TO TAKE OFF, ACROSS A HIGHWAY, MY VEHICLE WOULD NOT ACCELERATE CORRECTLY. IT WOULD ONLY RUN ABOUT 1MPH. CAUSING ME TO BARELY MAKE IT ACROSS THE ROAD BEFORE BEING HIT BY ON COMING TRAFFIC. CHRYSLER IS CHECKING IT OUT AND ARE ASSUMING IT IS THE TURBO-CHARGER. THEY ARE ASKING MY MECHANIC TO PULL THE TURBO-CHARGER DOWN AND SEND TO THEM PICTURES BEFORE THEY MAKE ANY FURTHER JUDGMENTS ON THE PROBLEM. I HAD ONLY HAD THE CAR FOR APPOX. 2 1/2 WEEKS WHEN THE TROUBLE OCCURRED. MY CAR IS STILL IN THE SHOP AND THEY CAN'T TELL ME WHEN IT COULD BE FIXED. I JUST MADE THE FIRST PAYMENT ON JULY 17, 2013 AND DON'T HAVE USE OF MY CAR. *TR

THE COOLING SYSTEM HAD HAD PROBLEMS WITH GOING UP AND DOWN .IT HASN'T GOT ALL THE WAY UP THE THE "H" OR HOT MARK BUT IT GOES UP TO THE 3/4 MARK QUITE REGULARLY AND IT SMELLS LIKE HOT ELECTRICAL PARTS . IT USUALLY HAPPENS WHEN STOPPED AT LIKE SAY A "DRIVE THROUGH" LINE OR SOMETHING LIKE THAT WHEN THE CAR IS IN DRIVE BUT NOT MOVING. I'VE TOOK IT IN TO THE DEALERSHIP AND THEY SAW PICTURES AND I EVEN MADE IT GET UP TO 3/4 ON THE TEMP GAUGE AND THEY SAY THAT AS LONG AS IT IS NOT ON THE "H" THEN IT IS FINE AND THE REASON IS BECAUSE THERE ARE FLAPS THAT CLOSE WHEN NOT MOVING . I HAVE CHECKED WITH PEOPLE WHO ARE TECHNICIANS AND THEY SAY THAT THE TEMP GOING UP LIKE THAT WILL AFFECT THE LONGEVITY OF THE ENGINE IN A NEGATIVE WAY , BUT THE DODGE DEALERSHIP SAYS IT'S O.K . I'VE NEVER DROVE A CAR THAT HAS DID THIS AND NOT HAD A PROBLEM WITH THE COOLING SYSTEM AND AM CONCERNED THAT THIS WILL AFFECT MY CAR IN THE LONG RUN. *TR

WHILE DRIVING APPROXIMATELY 70 MILES PER HOUR DOWN THE HIGHWAY MY DART SUDDENLY LOST ALL POWER. THE STEERING WHEEL ACTED AS IF THERE WAS NO KEY IN IT AND LOCKED UP. THE BREAKS SLOWLY APPLIED THEMSELVES, AND THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL SO THAT I COULD MOVE OVER TO THE SIDE OF THE ROAD. I HAVE WORKED WITH THE COMPANY AND THE DEALERSHIP AND IT WILL NOT DUPLICATE FOR ANY REASON. HOWEVER, I HAVE BEEN HAVING ISSUES WITH POWER OF THE VEHICLE EVERY MONTH SINCE JANUARY. WITHER IT BE NOT STARTING OR FAILING TO KEY LESS START. THIS IS THE FIRST TIME FOR COMPLETE POWER FAILURE. CHRYSLER REFUSES TO DO ANYTHING ABOUT IT AND WANTS ME TO DRIVE IT AROUND WITH A BLACK BOX IN IT. *TR

I BOUGHT MY 13 DART (1.4 W/6SPD) AND AT THE 200 MILE MARK THE CAR BEGAN TO "SURGE" WHEN SHIFTING THROUGH 2ND AND 3RD GEAR, FROM 2,700 TO 3,300 RPMS. INITIALLY IT WAS JUST ANNOYING AND NOTICEABLE. MY 1ST TRIP TO THE DEALERSHIP DIDN'T SOLVE THE PROBLEM, BUT THE SERVICE MANAGER TOLD ME DODGE SAID IT IS A NORMAL FUNCTION OF THE MULTIAIR TURBO, AND I SHOULD SWITCH TO PREMIUM FUEL. WHILE AT THE DEALERSHIP I DROVE A USED 1.4/6SPD AND IT HAD THE SAME SURGING ISSUE. ANOTHER WEEK WENT BY AND AT APPROX 1,400 MILES THE SURGING COULD BE FELT IN 4TH GEAR. A SECOND TRIP TO THE DEALERSHIP DIDN'T RESOLVE THE PROBLEM. AGAIN, DODGE TOLD THE SERVICE MANAGER "IT'S NORMAL. SWITCH TO PREMIUM." I THEN SWITCHED TO PREMIUM AND AFTER THREE FULL TANKS THE VEHICLE NOW SURGES IN 2 TO 6TH GEAR, ALL AROUND 2,700 TO 3,300 RPMS. ADDITIONALLY, ON MULTIPLE OCCASIONS THE VEHICLE WAS GOING 45MPH IN 4TH AND WHEN I TRIED TO SPEED UP THE CAR WOULD SURGE VIOLENTLY AND I HAD TO PULL OVER TO AVOID ONCOMING TRAFFIC BECAUSE THE CAR WOULD NOT GO ANY FASTER. NOW, A THIRD TRIP TO THE DEALERSHIP STILL NO RESOLUTION. NOW, AT 6,100 MILES, I WAS DRIVING THROUGH WVA HILLS AND IN 6TH AT 75MPH THE CAR BEGAN TO VIOLENTLY SURGE CAUSING ME TO PULL OVER OUT OF THE WAY OF ONCOMING TRAFFIC BEHIND ME. I HAVE SWITCHED BACK TO 87 GRADE GAS BUT I ONLY GET 39MPG AVG VS 45MPG AVG I WAS GETTING. INITIALLY, I WAS EXCITED ABOUT MY NEW PURCHASE AND THE DEALERSHIP COMMUNICATED WITH ME EXTENSIVELY. NOW THAT THEY HAVE NO RESOLUTION FOR THIS "NORMAL" SURGE THE GM WON'T CALL ME BACK OR ANSWER MY CALLS. WHEN I CALLED CHRYSLER THE INITIAL CASE MANAGER TOOK MY CASE FOR INVESTIGATION, BUT AFTER ONLY 2 DAYS SHE TOLD ME THE CASE HAS BEEN FORWARDED UP TO A HIGHER LEVEL EXECUTIVE INVESTIGATION TEAM, BUT IN OVER A WEEK I HAVE HEARD NOTHING. NOW EVEN THE INITIAL CASE MANAGER WON'T RESPOND. DEALERSHIP ACKNOWLEDGES THE SURGE ISSUE IN EVERY REPAIR INVOICE. *TR

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE CHECK ENGINE AND BATTERY WARNING LIGHTS ILLUMINATED ON THE INSTRUTMENT PANEL AND THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND IT WAS DETERMINED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 2,731 AND THE CURRENT MILEAGE WAS 5,000. *TR