2012 Dodge Dart

The contact owns a 2013 Dodge Dart. The contact stated that the passenger’s side air bag warning light was illuminated while driving. The contact stated that after the first failure, the vehicle was taken to the dealer where the failure was unable to be determined. The vehicle was not repaired. The failure had continued intermittently over the years; however, the warning light had remained illuminated while driving. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer for diagnostic testing. The manufacturer stated that the vehicle was not included in a recall. The approximate failure mileage was 30,000.

WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SIDE OF THE VEHICLE WITH THE SEAT BELT CONNECTED, THE VEHICLE IS ILLUMINATED A WARNING LIGHT SAYING PASSENGER SEAT U BUCKLED. THIS IS ALSO CAUSING A "SERVICE AIRBAG SYSTEM" TO APPEAR IN THE DASH ALONG WITH THE WARNING LIGHT BEING ILLUMINATED. THE PROBLEM WAS FIRST OBSERVED WHEN A PASSENGER SAT IN MY FRONT PASSENGER SEAT, VEHICLE WAS NOT IN MOTION WHEN THE LIGHTS ILLUMINATED AND CONTINUED TO STAY ILLUMINATED WHILE DRIVING.

ONE DAY I WAS DRIVING ON THE HIGHWAY AND I RECEIVED A NOTIFICATION TO 'SERVICE AIR BAG' AND MY CAR SHOWS THE PASSENGER SEATBELT ISN'T BUCKLED, EVEN WHEN IT IS. THIS CAUSES MY CAR TO MAKE NOISES AT ME THE WHOLE TIME I'M DRIVING. IT HAS ALSO RAISED CONCERNED OF WHETHER MY AIRBAGS ARE FUNCTIONING, AND IF I AND ANYONE WHO RIDES WITH ME IS SAFE DRIVING/RIDING IN THIS CAR.. I JUST HAD THE BUSHING FOR THE SHIFTER CABLE REPAIRED.. NOW ANOTHER DANGEROUS SITUATION WITH MY DART.

TL* THE CONTACT OWNED A 2013 DODGE DART. WHILE THE CONTACT'S VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LEFT THUMB MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THE OTHER DRIVER ALSO SOUGHT MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.

MY DAUGHTER HAS A 2013 DODGE DART AND HER SERVICE AIR BAG SYSTEM LIGHT CAME ON AND THE SEAT BELT SHOWS THAT NOT BUCKELED WHEN SITTING IN THE PASSENGER SEAT.TALKING WITH A MECHANIC THIS MEANS THAT THE AIR BAG WILL NOT DEPLOY AND THIS IS A MAJOR CONCERN DUE TO THE LIFE OF MY DAUGHTER AND HER PASSENGERS .DODGE REALLY NEEDS TO FIX THIS AND NOT AT MY EXPENSES YOU CHARITY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

ONE DAY PASSENGER SEAT BELT LIGHT CAME ON ALONG WITH SERVICE AIR BAG LIGHT AND HAVE HAD PROBLEMS WITH SINCE. TOOK TO A DODGE DEALERSHIP AND THEY TOLD ME THEY WOULD NOT FIX IT WITHOUT ME PAYING 1600.00 DOLLARS. WHEN I DID NOTHING TO CAUSE THIS. I WAS ALSO 5 MONTHS PREGNANT. MY HUSBAND CALLED THEM AND THE SERVICE MANAGER TOLD HIM THAT IF I WAS IN AN ACCIDENT MY AIR BAGS WILL NOT DEPLOY! TELL ME HOW THIS IS SAFE!?!?!

THE SERVICE AIRBAG LIGHT ON THE DASHBOARD IS CONTINUOUSLY ON. HAS BEEN THAT WAY SINCE I PURCHASED THE USED CAR IN MAY OF 2014. RECEIVED A RECALL NOTICE AND TOOK TO DEALERSHIP, FIXED AND A FEW MONTHS LATER THE LIGHT WAS BACK ON. IN MAY OF 2018 TOOK VEHICLE TO ANOTHER DEALERSHIP TO FIX THE PASSENGER SEAT BELT SENSOR THAT KEPT STATING NO PASSENGER SEAT BELT EVEN IF THE PERSON IN THE PASSENGER SEAT HAD ALREADY BUCKLED IN, AS WELL AS THE SHIFT CABLE BUSHING BECAUSE IT BECAME DETACHED AND COULD NOT SHIFT ANYMORE AND ALSO LET THEM KNOW ABOUT THE SERVICE AIRBAG LIGHT. DEALERSHIP FIXED ALL AND A FEW MONTHS LATER THE SERVICE AIRBAG LIGHT CAME BACK ON AND HAS BEEN THAT WAY EVER SINCE.