NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
678 reportsMileage unknown · Apr 29, 2004
Suspension
FAILURE IS IN PROGRESS! MY UPPER LEFT BALL JOINT ON MY 2002 DODGE DAKOTA IS LOOSE!! THE DEALER TELLS ME IT IS NOT A WARRANTY ITEM [40,000 MILES ON VEHICLE], THAT THE PART IS ON BACKORDER, AND THEY DON'T KNOW WHEN THEY WILL GET MOTE PARTS. EVERYWHERE I HAVE LOOK, BOTH AUTO PARTS STORES AND ONLINE, IT IS THE SAME STORY..THEY EIT…
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FAILURE IS IN PROGRESS! MY UPPER LEFT BALL JOINT ON MY 2002 DODGE DAKOTA IS LOOSE!! THE DEALER TELLS ME IT IS NOT A WARRANTY ITEM [40,000 MILES ON VEHICLE], THAT THE PART IS ON BACKORDER, AND THEY DON'T KNOW WHEN THEY WILL GET MOTE PARTS. EVERYWHERE I HAVE LOOK, BOTH AUTO PARTS STORES AND ONLINE, IT IS THE SAME STORY..THEY EITHER TELL ME IT IS A DEALER ITEM OR THAT THEY ARE OUT OF STOCK. I DRIVE A MINIMUM OF 60 MILES A DAY, AND I CAN'T BUY THE PART TO REPAIR THIS!! HOW CAN THIS BE? WHO IS GOING TO PAY FOR THE WEAR ON MY TIRES? WHERE AND WHEN CAN I GET A NEW QUAILITY PART?..NOT THE PIECE OF CRAP DODGE PUTS ON !!!
NHTSA ODI #10068032
30,000 miles · Apr 29, 2004
Suspension
WHEN TURNING LEFT, THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT. THE VEHICLE WAS DUE FOR AN INSPECTION AT 30000 MILES. THE MECHANIC DETERMINED THAT THE UPPER BALL JOINTS ON THE PASSENGER SIDE NEEDED TO BE REPLACED. *AK *SC *JB
NHTSA ODI #10066841
42,000 miles · Apr 27, 2004
Suspension
AT 42,000 MILES NOTICED A CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE DURING SHARP TURNS OVER BUMPS AT LOW SPEEDS. BROUGHT VEHICLE TO THE DEALER AND THEY INDICATED THAT BOTH UPPER BALL JOINTS NEED REPLACEMENT AT A COST OF ~$500. WILL BE HAVING BOTH BALL JOINTS REPLACED AND WILL REQUEST THAT THE DEFECTIVE PARTS BE SAV…
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AT 42,000 MILES NOTICED A CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE DURING SHARP TURNS OVER BUMPS AT LOW SPEEDS. BROUGHT VEHICLE TO THE DEALER AND THEY INDICATED THAT BOTH UPPER BALL JOINTS NEED REPLACEMENT AT A COST OF ~$500. WILL BE HAVING BOTH BALL JOINTS REPLACED AND WILL REQUEST THAT THE DEFECTIVE PARTS BE SAVED.*AK
NHTSA ODI #10067902
45,000 miles · Apr 23, 2004
Suspension
CONSUMER HEARD A POPPING NOISE IN THE FRONT END OF THE VEHICLE WHEN TURNING, DRIVING OVER ANY IMPERFECTION IN THE ROAD ,OR ANY FRONT END MOVEMENT. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP THEY NOTICED THAT THE FRONT UPPER BALL JOINT WORE OUT PREMATURELY, AND NEEDED TO BE REPLACED.*AK
NHTSA ODI #10071407
30,600 miles · Apr 21, 2004
Suspension
2002 DODGE DAKOTA QUAD-CAB 4X4 THE UPPER AND LOWER BALLJOINTS IN THE FRONT END SEEM TO BE LOOSE AND CAUSING EXCESSIVE POPPING NOISES WHEN I HIT DIPS/BUMPS IN THE ROAD OR TURN SHARP. MY TRUCK ONLY HAS 30,000 MILES ON IT.*AK
NHTSA ODI #10067574
18,000 miles · Apr 20, 2004
Suspension
WHILE DRIVING AT ANY SPEED AND WHEN TURNING CORNERS, HIT BUMPS, OR SIMPLY TURNING THE STEERING WHEEL, THERE WAS A DISTINCT CRUNCHING SOUND IN FRONT OF VEHICLE. DEALER EXAMINED THE VEHICLE, AND DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED REPLACEMENT.*AK DEALER REPLACED UPPER AND LOWER BALL JOINTS. *LA
NHTSA ODI #10065375
Mileage unknown · Apr 20, 2004
Suspension
WHILE DRIVING 65 MPH, A RATTLING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED BOTH UPPER AND LOWER BALL JOINTS DUE TO CORROSION. *NM CONTROL ARMS WERE REPLACED AS WELL. CONSUMER ALSO STATED THAT PROBLEM IS SIMILAR TO DO…
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WHILE DRIVING 65 MPH, A RATTLING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED BOTH UPPER AND LOWER BALL JOINTS DUE TO CORROSION. *NM CONTROL ARMS WERE REPLACED AS WELL. CONSUMER ALSO STATED THAT PROBLEM IS SIMILAR TO DODGE DURANGO SPORT UTILITY VEHICLE. *LA
NHTSA ODI #10064841
18,400 miles · Apr 20, 2004
Suspension
CONSUMER SAW AN ADVERTISEMENT CONCERNING BALL JOINTS. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE UPPER BALL JOINTS. *AK *LA
NHTSA ODI #10063225
15,000 miles · Apr 20, 2004
EquipmentPower TrainSuspension
WHEN DRIVING AND/OR WHILE TURNING IN EITHER DIRECTION, THE DRIVER HEARD A POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND WAS NOT ABLE TO DETERMINE THE CAUSE OF THE NOISE. AFTER WATCHING A TV REPORT ABOUT THE BALL JOINTS, THE CONSUMER SUSPECTED THE PROBLEM MAY HAVE BEEN THE BALL JOINTS. *AK THE CONSUMER STATED W…
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WHEN DRIVING AND/OR WHILE TURNING IN EITHER DIRECTION, THE DRIVER HEARD A POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND WAS NOT ABLE TO DETERMINE THE CAUSE OF THE NOISE. AFTER WATCHING A TV REPORT ABOUT THE BALL JOINTS, THE CONSUMER SUSPECTED THE PROBLEM MAY HAVE BEEN THE BALL JOINTS. *AK THE CONSUMER STATED WHEN THE VEHICLE WAS PLACED IN REVERSE, IT DID NOT ENGAGE. THE AIR CONDITION WAS INOPERATIVE. *JB
NHTSA ODI #10061525
Mileage unknown · Apr 15, 2004
Suspension
FAILED RIGHT UPPER BALL JOINT WITH 42,000 MILES ON VEHICLE. PROBLEM FOUND AFTER VEHICLE EXHIBITED WHEEL BINDING WHILE MAKING HARD RIGHT HAND TURNS, CLUNKING NOISES DURING LEFT HAND TURNS.*AK
NHTSA ODI #10066231
Official recalls
5Dec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
Consequence & remedy
Consequence: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence & remedy
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
Consequence & remedy
Consequence: DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Oct 10, 2003
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS, THE HEADLAMP AND DASH WIRING HARNESS MAY BE CHAFED BY THE ACTUATION OF THE CLUTCH PEDAL. THIS COULD RESULT IN ABNORMAL OPERATION OF THE WIPERS, TURN SIGNALS, HORN OR LIGHTING SYSTEMS.
Consequence & remedy
Consequence: THIS COULD AFFECT DRIVER VISIBILITY, COULD PREVENT A DRIVER FROM SOUNDING A WARNING BY USING THE HORN, AND, WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REROUTE THE WIRE HARNESS AND REPAIR THE HARNESS IF NECESSARY. OWNER NOTIFICATION BEGAN NOVEMBER 3, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗