WHEN DRIVING AND/OR WHILE TURNING IN EITHER DIRECTION, THE DRIVER HEARD A POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND WAS NOT ABLE TO DETERMINE THE CAUSE OF THE NOISE. AFTER WATCHING A TV REPORT ABOUT THE BALL JOINTS, THE CONSUMER SUSPECTED THE PROBLEM MAY HAVE BEEN THE BALL JOINTS. *AK THE CONSUMER STATED W…
Read full complaint
WHEN DRIVING AND/OR WHILE TURNING IN EITHER DIRECTION, THE DRIVER HEARD A POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND WAS NOT ABLE TO DETERMINE THE CAUSE OF THE NOISE. AFTER WATCHING A TV REPORT ABOUT THE BALL JOINTS, THE CONSUMER SUSPECTED THE PROBLEM MAY HAVE BEEN THE BALL JOINTS. *AK THE CONSUMER STATED WHEN THE VEHICLE WAS PLACED IN REVERSE, IT DID NOT ENGAGE. THE AIR CONDITION WAS INOPERATIVE. *JB
NHTSA ODI #10061525
Mileage unknown · Apr 15, 2004
Suspension
FAILED RIGHT UPPER BALL JOINT WITH 42,000 MILES ON VEHICLE. PROBLEM FOUND AFTER VEHICLE EXHIBITED WHEEL BINDING WHILE MAKING HARD RIGHT HAND TURNS, CLUNKING NOISES DURING LEFT HAND TURNS.*AK
NHTSA ODI #10066231
Mileage unknown · Apr 6, 2004
Suspension
WHILE DRIVING AT 55 MPH THE DRIVER COULD HEAR A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE MECHANIC INFORMED THE DRIVER BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING DUE TO WORN PARTS. *MR
NHTSA ODI #10066694
5,000 miles · Apr 5, 2004
Service Brakes, HydraulicSuspension
VEHICLE HAD EXCESSIVE BRAKE PAD WEAR. THE FRONT PADS HAS BEEN REPLACED 4 TIMES AND THE REAR TWICE WITHIN A SHORT PERIOD OF TIME. ALSO AT 4,000 WHEN TURNING THERE WAS CLUCKING NOISE IN THE FRONT END OF THE TRUCK. THE FRONT TIRES HAD A QUARTER INCH CUP IN THEM. THE UPPER BALL JOINTS WERE BAD. THE DEALERSHIP REPLACED THE BALL…
Read full complaint
VEHICLE HAD EXCESSIVE BRAKE PAD WEAR. THE FRONT PADS HAS BEEN REPLACED 4 TIMES AND THE REAR TWICE WITHIN A SHORT PERIOD OF TIME. ALSO AT 4,000 WHEN TURNING THERE WAS CLUCKING NOISE IN THE FRONT END OF THE TRUCK. THE FRONT TIRES HAD A QUARTER INCH CUP IN THEM. THE UPPER BALL JOINTS WERE BAD. THE DEALERSHIP REPLACED THE BALL JOINT BUT THE PROBLEM RECURRED. THE UPPER BALL JOINT HAD TO BE REPLACE AGAIN. *JB
NHTSA ODI #10065505
Mileage unknown · Apr 1, 2004
Suspension
THE BALL JOINTS ON MY 2002 DODGE DAKATO 4X4 HAVE PREMATURELY FAILED. THE TRUCK HAS APPROX. 27000 MILES ON IT. THE INFAMOUS KNOCKING SOUND COMES FROM THE FRONT SUSPENSION WHEN I TURN. THE TRUCK HAS BEEN TAKEN TO 2 DIFFERENT DEALERSHIPS A GRAND TOTAL OF 5 TIMES FOR THIS SAME PROBLEM. A SERVICE TECH AND A SERVICE MANAGER HAVE B…
Read full complaint
THE BALL JOINTS ON MY 2002 DODGE DAKATO 4X4 HAVE PREMATURELY FAILED. THE TRUCK HAS APPROX. 27000 MILES ON IT. THE INFAMOUS KNOCKING SOUND COMES FROM THE FRONT SUSPENSION WHEN I TURN. THE TRUCK HAS BEEN TAKEN TO 2 DIFFERENT DEALERSHIPS A GRAND TOTAL OF 5 TIMES FOR THIS SAME PROBLEM. A SERVICE TECH AND A SERVICE MANAGER HAVE BOTH RIDDEN IN THE TRUCK AND AGREE THAT THERE IS A PROBLEM INITIALLY. UPON INSPECTION, I HAVE BEEN REPEATEDLY TOLD THAT THERE IS NO PROBLEM "UNDER NORMAL OPERATING CONDITION." I HAVE CONTACTED DODGE AND HAVE BEEN TOLD THAT THEY ALWAYS FAVOR THE SERVICE DEALERS OVER THE CUSTOMER'S OPINION. THROUGH RESEARCH I FOUND OUT THAT THE BALL JOINTS ON DAKOTAS AND DURANGOS PREMATURELY FAIL. I INFORMED DODGE THAT I KNEW THIS AND THAT I WOULD LIKE THEM TO RETHINK THEIR ORIGINAL DECISION. THEY SAID THAT NOTHING IN MY RESEARCH PROVIDED REASON TO CHANGE THEIR CONCLUSION. MY TRUCK HAS PREMATURELY FAILED BALL JOINTS AND NEITHER DODGE NOR THE DODGE SERVICE DEALER WILL DO ANYTHING ABOUT IT.*AK
NHTSA ODI #10064319
39,000 miles · Apr 1, 2004
Suspension
WHILE DRIVING AT ANY SPEED A NOISE WAS HEARD FROM THE FRONT END. THE DEALER DETERMINED, THAT THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED.*AK *JB
NHTSA ODI #10062825
54,000 miles · Apr 1, 2004
Suspension
WHILE DRIVING CONSUMER HEARD A ROUGH SOUND COMING FROM THE FRONT. VEHICLE WAS TAKEN TO A DEALER, WHERE THE MECHANIC REPLACED THE UPPER AND LOWER BALL JOINTS ON THE RIGHT SIDE. *AK *LA
NHTSA ODI #10061431
51,000 miles · Mar 26, 2004
Suspension
UPPER BALL JOINTS ARE BAD, BOTH LEFT AND RIGHT HAND SIDE, WAS TOLD BY A MECHANIC THAT THERE IS NO WAY THAT THEY SHOULD BE BAD IN A '02 TRUCK.*AK
NHTSA ODI #10063923
Mileage unknown · Mar 22, 2004
Suspension
2002 DODGE DAKOTA QUAD CAB, HAD NOISE IN FRONT END STARTING AT ABOUT 25000 MILES. COMPLAINED TO DEALER AT THE FOLLOWING 2 OIL CHANGES ABOUT FRONT END PULLING TO THE RIGHT AND NOISES IN FRONT END, DIAGNOSED AS "NORMAL". FINALLY, I TOLD DEALER THAT I WOULD PAY FOR A FRONT END ALIGNMENT, AND BOTH UPPER BALL JOINTS DIAGNOSED AS BAD …
Read full complaint
2002 DODGE DAKOTA QUAD CAB, HAD NOISE IN FRONT END STARTING AT ABOUT 25000 MILES. COMPLAINED TO DEALER AT THE FOLLOWING 2 OIL CHANGES ABOUT FRONT END PULLING TO THE RIGHT AND NOISES IN FRONT END, DIAGNOSED AS "NORMAL". FINALLY, I TOLD DEALER THAT I WOULD PAY FOR A FRONT END ALIGNMENT, AND BOTH UPPER BALL JOINTS DIAGNOSED AS BAD AND NEEDED TO BE REPLACED BEFORE THE ALIGNMENT COULD HAPPEN. BALL JOINTS WERE REPLACED AFTER A 4 WEEK WAIT FOR THE BALL JOINTS THAT WERE ON "BACK ORDER", 32,000 MILES AT REPLACEMENT TIME.*AK
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
Consequence & remedy
Consequence: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence & remedy
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
Consequence & remedy
Consequence: DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS, THE HEADLAMP AND DASH WIRING HARNESS MAY BE CHAFED BY THE ACTUATION OF THE CLUTCH PEDAL. THIS COULD RESULT IN ABNORMAL OPERATION OF THE WIPERS, TURN SIGNALS, HORN OR LIGHTING SYSTEMS.
Consequence & remedy
Consequence: THIS COULD AFFECT DRIVER VISIBILITY, COULD PREVENT A DRIVER FROM SOUNDING A WARNING BY USING THE HORN, AND, WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REROUTE THE WIRE HARNESS AND REPAIR THE HARNESS IF NECESSARY. OWNER NOTIFICATION BEGAN NOVEMBER 3, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
2002 Dodge Dakota Problems, Complaints & Recalls | Skip That Year
Illustration