DAIMLERCHRYSLER MOTOR CORPORATION P.O. BOX 21-8004 AUBURN HILLS, MI 48321-8004 ATTENTION: QUALITY ASSURANCE MY DODGE PRESENTLY HAS 49,200 MILES. IT HAS BEEN SERVICED AT RECOMMENDED AND REQUIRED INTERVALS AT MANAHAWKIN DODGE APPROXIMATELY EVERY 3,000 MILES. EARLY INTO MY OWNERSHIP I HAD INTERMITTENT TROUBLE WITH THE AIR…
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DAIMLERCHRYSLER MOTOR CORPORATION P.O. BOX 21-8004 AUBURN HILLS, MI 48321-8004 ATTENTION: QUALITY ASSURANCE MY DODGE PRESENTLY HAS 49,200 MILES. IT HAS BEEN SERVICED AT RECOMMENDED AND REQUIRED INTERVALS AT MANAHAWKIN DODGE APPROXIMATELY EVERY 3,000 MILES. EARLY INTO MY OWNERSHIP I HAD INTERMITTENT TROUBLE WITH THE AIR CONDITIONER AND THEY TRIED TO ASSESS THE PROBLEM. THEY DID A RECHARGE OF THE SYSTEM AND CORRECTED THE PROBLEM. I WAS TOLD AT 28998 MILES THAT THE "PULSING" WHEN MY BRAKES WERE APPLIED WAS DUE TO "HOT SPOTS" ON MY FRONT ROTORS. WHEN I INQUIRED AS TO HOW THIS COULD HAPPEN TO A RELATIVELY NEW TRUCK THAT IS USED AS A PERSONAL TRANSPORTATION VEHICLE I WAS TOLD THEY REALLY "DID NOT KNOW BUT HAVE HAD TO REPLACE OTHERS." IT IS NOTED THAT I NEVER HAD TO REPLACE ROTORS ON MY PREVIOUS NISSANS. THAT ENDED UP COSTING ME $393. I BEGAN HEARING A NOISE IN THE TRANSMISSION AND INTERMITTENT DELAYED SHIFTING INTO GEAR RESULTING IN THE TRANSMISSION BEING SERVICED WHICH INCLUDED CHANGING FILTERS, LUBRICANT, ETC. I WAS ALSO TOLD THAT MY UPPER BALL JOINT WAS WORN AND REPLACED ONE SIDE ONLY. THIS I SUBSEQUENTLY LEARNED HAS BEEN A PROBLEM FOR SOME DODGE VEHICLES AND I HAVE SINCE RECEIVED A LETTER FROM DAIMLERCHRYSLER REGARDING AN EXTENDED WARRANTY ON THE PART. TODAY I WAS TOLD THAT I HAD PLAY IN THE RIGHT FRONT BALL BEARING AND THE HUB NEEDED A TOTAL REPLACEMENT. ALONG WITH THAT A STRUT HAD TO BE REPLACED AND AN ALIGNMENT ONCE IT WAS COMPLETED. WHEN I ASKED HOW AXLE BEARING COULD GO BAD WITH THIS LOW A MILEAGE I WAS TOLD THAT THE HUB IS SEALED AND NO WAY TO LUBRICATE AND THAT IT SHOULD NOT HAVE GONE BAD. IN ADDITION, I HAVE A NOISY LEFT LEAF SPRING THAT NEEDS A PART. THE COST FOR THE FRONT HUB IS OVER $600. I RARELY GET OVER 16 MILES PER GALLON EVEN I THE BEST DRIVING CONDITIONS. SINCERELY, CHARLES W. STAUFFER CC: NHTSA NJ DIVISION CONSUMER AFFAIRS FILE
NHTSA ODI #10122108
24,050 miles · Jun 6, 2004
Service Brakes, AirCrash
AT JUST 24000 MILES MY BRAKES WERE REPLACED BECAUSE THE FRONT END WOULD SHIMMY WHEN STOPPING. UPON INSPECTION, THE ROTORS WERE GOUGED BUT THERE WAS PLENTY OF WEAR LEFT ON THE PADS. BECAUSE OF THESE FAULTY/POORLY DESIGNED BRAKES I WAS INVOLVED IN A MVA WHEN MY BRAKES FAILED TO STOP ME WHEN ATTEMPTING TO SLOW DOWN WHEN APPROACHING…
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AT JUST 24000 MILES MY BRAKES WERE REPLACED BECAUSE THE FRONT END WOULD SHIMMY WHEN STOPPING. UPON INSPECTION, THE ROTORS WERE GOUGED BUT THERE WAS PLENTY OF WEAR LEFT ON THE PADS. BECAUSE OF THESE FAULTY/POORLY DESIGNED BRAKES I WAS INVOLVED IN A MVA WHEN MY BRAKES FAILED TO STOP ME WHEN ATTEMPTING TO SLOW DOWN WHEN APPROACHING AN INTERSECTION. I APPLIED THE BRAKES WHILE ONLY GOING 20MPH (IN THE RAIN) BUT MY ANTI-LOCK BRAKES LOCKED UP. WHEN I FIRST PRESSED ON THEM THERE WAS NO EFFECT, WHEN I PUSHED A LITTLE HARDER THEY LOCKED. I RELEASED THEM AND TRIED TO STOP AGAIN BUT THEY LOCKED AGAIN AND I SLID INTO THE CAR IN FRONT OF ME AS THERE WAS NO WHERE TO TURN. MY DEALERSHIP WAS NOTIFIED OF BRAKE PROBLEMS PRIOR TO THIS BUT TOLD ME THE BRAKES AND ROTORS ONLY LAST 25000MILES. THESE BRAKES DIDN'T WORK AND THIS ISN'T THE FIRST TIME. *AK
NHTSA ODI #10074879
15,200 miles · Jan 22, 2004
Service Brakes, AirSuspension
MY 2002 DODGE DAKOTA SPORT 4X2 HAS APPROXIMATELY 15,200 MILES ON IT. AT APPROXIMATELY 13,000 MILES I BEGAN TO NOTICE THAT THE FRONT END STARTED TO RATTLE AND SEEM LOOSE WHEN GOING OVER BUMPS. AFTER DOING SOME RESEARCH AND HAVING SOMEONE LOOK AT IT, I FOUND THAT THE BALL JOINTS ARE FAILING PREMATURELY.
NHTSA ODI #10054662
8,000 miles · Aug 6, 2003
Service Brakes, Air
I AM CONCERNED ABOUT THE FRONT BAKE ROTORS ON DODGE DAKOTAS. MINE WERE WARPED AFTER LESS THAN 8000 MILES OF REGULAR USE, NO TOWING OR HAULING WITH THE VEHICLE. I HAVE TALKED WITH AND SEARCHED FOR OTHERS WITH SIMILAR PROBLEMS AND FIND THAT NUMEROUS OTHER DAKOTA OWNERS HAVE HAD THE SAME PROBLEM. THESE ROTORS WARP SO BADLY THAT …
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I AM CONCERNED ABOUT THE FRONT BAKE ROTORS ON DODGE DAKOTAS. MINE WERE WARPED AFTER LESS THAN 8000 MILES OF REGULAR USE, NO TOWING OR HAULING WITH THE VEHICLE. I HAVE TALKED WITH AND SEARCHED FOR OTHERS WITH SIMILAR PROBLEMS AND FIND THAT NUMEROUS OTHER DAKOTA OWNERS HAVE HAD THE SAME PROBLEM. THESE ROTORS WARP SO BADLY THAT IT BECOMES DIFFICULT/DANGEROUS TO STOP THE VEHICLE SAFELY. WHEN I TOOK THE VEHICLE IN FOR SERVICE I WAS TOLD THAT THIS IS AN UNCOMMON PROBLEM AND THAT IT WAS MOST LIKELY DUE TO MY USE OF THE BRAKES. NOW AFTER A TOTAL OF 17,000 MILES THE BRAKES ARE NOW WARPED AGAIN. I HAVE OWNED SEVERAL OTHER VEHICLES, MANY WEIGHING MORE THAN A DAKOTA AND HAVE NEVER ENCOUNTERED ANY BRAKE PROBLEMS. I WONDER IF THERE IS A DESIGN FLAW WITH THE DAKOTA'S BRAKES THAT IS CAUSING REPEATED WARPING. THIS WARPING DOES MAKE IT DIFFICULT TO SAFTELY AND EFFECTIVELY STOP THE VEHEICLE, ESPECIALLY IN EMERGENCY SITUATIONS.
NHTSA ODI #10030892
19,500 miles · Apr 30, 2003
Service Brakes, Air
2002 DODGE DAKOTA 4X4, MILEAGE 20800, THE FRONT BRAKES WERE PULSING AND INEFFECTIVE, THE ROTORS WERE SO BADLY PITTED THAT THEY HAD TO BE REPLACED. THE DODGE DEALERSHIP INDICATED THAT OTHER TRUCKS WERE COMING IN WITH THE SAME PROBLEM. THIS IS A SAFETY PROBLEM, DEFECTIVE ROTORS, AND DODGE SHOULD ISSUE A RECALL.
NHTSA ODI #10016770
4,500 miles · Feb 15, 2003
Service Brakes, Air
A SLIGHT VIBRATION IN THE BRAKE PEDAL ACCOMPANIED BY SHAKING OF THE TRUCK CHASSIS. PH
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
Consequence & remedy
Consequence: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence & remedy
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
Consequence & remedy
Consequence: DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS, THE HEADLAMP AND DASH WIRING HARNESS MAY BE CHAFED BY THE ACTUATION OF THE CLUTCH PEDAL. THIS COULD RESULT IN ABNORMAL OPERATION OF THE WIPERS, TURN SIGNALS, HORN OR LIGHTING SYSTEMS.
Consequence & remedy
Consequence: THIS COULD AFFECT DRIVER VISIBILITY, COULD PREVENT A DRIVER FROM SOUNDING A WARNING BY USING THE HORN, AND, WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REROUTE THE WIRE HARNESS AND REPAIR THE HARNESS IF NECESSARY. OWNER NOTIFICATION BEGAN NOVEMBER 3, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
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