Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
520–25K
11025–50K
11950–75K
4475–100K
24100–150K
10150K+
359 reports with mileage · 447 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 282 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 248 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
60 crash reports14 fire reports35 injury reports
What owners actually said
806 reports
45,000 miles · Feb 20, 2004
SteeringSuspension
HEARD A LOT OF SQUEAKING AND CLUNKING, TOOK TO DEALER AND WAS TOLD UPPER BALL JOINTS HAVE GONE BAD ALONG WITH INNER TIE-RODS. THIS WOULD COST AROUND $1200 TO FIX, THAT COST COULD BE REDUCED ALOT IF A PERSON COULD FIND NON-OEM PARTS BUT INSTEAD YOU ARE FORCED TO BUY FROM DODGE AND THEN YOU CANT EVEN BUY THE INDIVIDUAL TIE-RODS Y…
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HEARD A LOT OF SQUEAKING AND CLUNKING, TOOK TO DEALER AND WAS TOLD UPPER BALL JOINTS HAVE GONE BAD ALONG WITH INNER TIE-RODS. THIS WOULD COST AROUND $1200 TO FIX, THAT COST COULD BE REDUCED ALOT IF A PERSON COULD FIND NON-OEM PARTS BUT INSTEAD YOU ARE FORCED TO BUY FROM DODGE AND THEN YOU CANT EVEN BUY THE INDIVIDUAL TIE-RODS YOU HAVE TO BUY THE ENTIRE STEERING ASSEMBLY. DODGE KNOWS THIS IS A PROBLEM AND DID HELP WITH THE COST OF THE PARTS BUT THIS IS NOT SOMETHING THAT SHOULD GO OUT ON A VEHICLE WITH ONLY 45000 MILES, ESPECIALLY WHEN IF EITHER PART HAD FAILED COMPLETELY I COULD HAVE LOST TOTAL CONTROL OF THE VEHICLE.*AK
NHTSA ODI #10058589
40,000 miles · Feb 19, 2004
Suspension
WHILE DRIVING 60 MPH THE VEHICLE WOULD VIBRATE AND PULL TO THE RIGHT WHEN THE BRAKES WERE APPLIED AN INDEPENDENT SHOP DETERMINED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE PROBLEM STILL EXIST. *NM
NHTSA ODI #10059319
74,800 miles · Feb 19, 2004
Suspension
UPPER AND LOWER CONTROL ARMS FAILED. THE PARTS WERE REPLACED TWICE. HOWEVER, THE PROBLEM STILL EXISTS. *AK *MR
NHTSA ODI #10053655
4,800 miles · Feb 19, 2004
Suspension
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A CLANKING SOUND WHEN TURNING CORNERS. VEHICLE WAS TAKEN TO A DEALER, WHO FOUND THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *MR
NHTSA ODI #10053489
76,000 miles · Feb 19, 2004
SteeringVisibility
THE VEHICLE WAS TAKEN TO REPAIR SHOP FOR HEATER CORE REPLACEMENT. THE MECHANIC WAS ON A TEST DRIVE WHEN THE TIE ROD BROKE. *AK *SCC
NHTSA ODI #10053387
45,000 miles · Feb 12, 2004
Suspension
BOTH UPPER BALL JOINTS ON THIS TRUCK HAVE EXCESSIVE PLAY IN THEM. ONLY 45,000 MILES WHEN PROBLEM BEGAN.
NHTSA ODI #10057057
70,000 miles · Feb 11, 2004
Suspension
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. *AK
NHTSA ODI #10057971
69,000 miles · Feb 10, 2004
Suspension
VEHICLE WAS TAKEN TO DEALERSHIP FOR BALL JOINT REPLACEMENT. WHEEL CAME OFF, AND CONSUMER HAD VEHICLE TOWED. DEALERSHIP REFUSED TO REPAIR BALL JOINTS. ALSO, THEY WOULD NOT ALLOW CONSUMER TO SPEAK TO ANY DIAMLER CHRYSLER DODGE PERSONNEL, AND THEY WERE NOT GIVING ANY ADEQUATE INFORMATION CONCERNING REPAIR COST OR EVEN IF …
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VEHICLE WAS TAKEN TO DEALERSHIP FOR BALL JOINT REPLACEMENT. WHEEL CAME OFF, AND CONSUMER HAD VEHICLE TOWED. DEALERSHIP REFUSED TO REPAIR BALL JOINTS. ALSO, THEY WOULD NOT ALLOW CONSUMER TO SPEAK TO ANY DIAMLER CHRYSLER DODGE PERSONNEL, AND THEY WERE NOT GIVING ANY ADEQUATE INFORMATION CONCERNING REPAIR COST OR EVEN IF THEY WOULD REPAIR THE VEHICLE. *AK
NHTSA ODI #10057850
57,000 miles · Feb 10, 2004
Suspension
THE VEHICLE'S BALL JOINTS WERE DEFECTIVE WHICH MADE IT UNSAFE TO DRIVE THE VEHICLE. THE MANUFACTURER IS AWARE OF THE DEFECT. *AK *NM
NHTSA ODI #10053602
39,320 miles · Feb 10, 2004
Suspension
WHEN MAKING A RIGHT HAND TURN THE CONSUMER COULD HEAR A RATTLING NOISE IN THE FRONT END. THE DEALER INDICATED THAT THE BALL JOINTS WERE LOOSE.*AK THE DEALER REPLACED THE LEFT AND RIGHT BALL JOINTS TO CORRECT THE PROBLEM. *NM
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence & remedy
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PICKUP TRUCKS BUILT WITH 2.5L ENGINES. SOME VEHICLES MAY HAVE BEEN BUILT WITH INADEQUATE CLEARANCE BETWEEN THE LEFT FRONT BRAKE TUBE AND THE POWER STEERING HOSE.
Consequence & remedy
Consequence: A PUNCTURE OF THE LEFT FRONT BRAKE TUBE CAN RESULT IN A LOSS OF BRAKING FORCE AT THE FRONT WHEELS, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE BRAKE TUBE AND POWER STEERING HOSE FOR WEAR. IF WEAR IS EVIDENT, THE BRAKE TUBE AND/OR POWER STEERING HOSE WILL BE REPLACED. A POWER STEERING STANDOFF BRACKET WILL BE INSTALLED ON ALL VEHICLES TO ENSURE THAT ADEQUATE CLEARANCE BETWEEN THE BRAKE TUBE AND POWER STEERING HOSE IS MAINTAINED.
VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH 4.7L ENGINE AND AUTOMATIC TRANSMISSIONS. THE AUTOMATIC TRANSMISSION MAY EXPEL FLUID FROM THE FILL TUBE DURING NORMAL TEMPERATURE OPERATION.
Consequence & remedy
Consequence: THE TRANSMISSION FLUID COULD COME INTO CONTACT WITH THE HOT EXHAUST SYSTEM AND IGNITION OF THE TRANSMISSION FLUID COULD RESULT.
Remedy: DEALERS WILL SHORTEN THE VENT HOSE AND ASSURE ADEQUATE CLEARANCE.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOME VEHICLES MAY HAVE BEEN BUILT WITH INADEQUATE CLEARANCE BETWEEN THE REAR AXLE VENT HOSE AND THE BRAKE HOSE.
Consequence & remedy
Consequence: A PUNCTURE IN THE REAR BRAKE HOSE WILL RESULT IN A LOSS OF BRAKING FORCE AT THE REAR WHEELS.
Remedy: DEALERS WILL INSPECT THE REAR BRAKE HOSE FOR EVIDENCE OF WEAR. WORN BRAKE HOSES WILL BE REPLACED. THE REAR VENT HOSE WILL BE SHORTENED BY 3 INCHES AND A CLIP WILL BE INSTALLED TO ASSURE CLEARANCE BETWEEN THE AXLE VENT LINE AND BRAKE HOSE IS MAINTAINED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA01010 · Front Safety Belt Anchorage
Opened Mar 8, 2001 · Closed Aug 17, 2001
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
ALLEGE THAT THE FRONT SAFETY BELT ANCHOR BOLTS DISENGAGE FROM THEIR MOUNTING POINTS OR ARE FOUND TO BE LOOSE.
PE00035 · Stop Lamp Switch
Opened Sep 7, 2000 · Closed Mar 9, 2001
Status: closed (inferred from source dates) · Electrical System
ALLEGED THAT ELECTRICAL FAILURE OF THE BRAKE STOP LAMP SWITCH MAN RESULT IN STOP LAMPS NOT ILLUMINATION DURING SERVICE BRAKE APPLICATION, AND THE VEHICLE'S CRUISE CONTROL SYSTEM MAY FAIL TO DISENGAGE
PE00030 · Front Safety Belt Anchorage Disengagemen
Opened Jul 21, 2000 · Closed Mar 8, 2001
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
ALLEGED THAT THE DRIVER'S SEAT SAFETY BELT ANCHORS DISENGAGE FROM MOUNTING POINTS
2000 Dodge Dakota Problems, Complaints & Recalls | Skip That Year
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