I NOTICE TODAY AN INVESTIGATION BY NHTSA OF COMPLAINTS ON DODGE DURANGO UPPER BALL JOINTS. I OWN A 1999 DODGE DAKOTA AND HAVE REPLACED SAME AT 48,000 MILES (AT MY OWN EXPENSE). THIS TRUCK IS THE PICKUP VERSION OF THE DURANGO. THE TRUCK STILL EXHIBITS NEGATIVE CHARACTERISTICS SUCH AS LOSS OF TRACKING AND CONTROL WHEN NEGOTIA…
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I NOTICE TODAY AN INVESTIGATION BY NHTSA OF COMPLAINTS ON DODGE DURANGO UPPER BALL JOINTS. I OWN A 1999 DODGE DAKOTA AND HAVE REPLACED SAME AT 48,000 MILES (AT MY OWN EXPENSE). THIS TRUCK IS THE PICKUP VERSION OF THE DURANGO. THE TRUCK STILL EXHIBITS NEGATIVE CHARACTERISTICS SUCH AS LOSS OF TRACKING AND CONTROL WHEN NEGOTIATING TURNS ON BUMPY ROADS. EXAMPLE IS THE ON-RAMP TO THE VERRAZZANO NARROWS BRIDGE (I-278), BROOKLYN SIDE. THE TRUCK WILL JUMP LANES AT SPEEDS OVER 40 MPH. NOT GOOD.
NHTSA ODI #10028836
49,000 miles · Jun 6, 2003
SteeringSuspension
WHILE DRIVING UPPER BALL JOINTS FAILED. THEY WERE REPLACED ALONG WITH THE STEERING KNUCKLE. PROBLEM RECURRED.*AK
NHTSA ODI #10022557
Mileage unknown · Oct 4, 2002
Steering
CONSUMER RECEIVED A RECALL LETTER FROM THE MANUFACTURER FOUR MONTHS AGO AND DEALER STILL DOES NOT HAVE THE PART. CONSUMER CALL EVERY OTHER MONTHS AND DEALER STILLDOES NOT HAVE THE PART. PLEASE PROVIDE FURTHER INFORMATION. *MR
NHTSA ODI #8020226
Mileage unknown · Jul 12, 2001
SteeringSuspension
BALL JOINTS AND TIE RODS HAVE PREMATURELY FAILED AT 60,000 MILES. DEALER CLAIMS THEY ARE BAD, AND NEED TO BE REPLACED. BUT, PARTS ARE ON NATIONAL BACKORDER.*AK
NHTSA ODI #892635
Mileage unknown · Jan 18, 2001
SteeringCrashInjury
DUE TO DEFECTIVE STEERING SHAFT AND PUMP WHILE DRIVING STEERING SYSTEM MALFUNCTIONED, CAUSING NO POWER STEERING, WHICH MAY RESULT IN VEHICLE CRASHING OVER AN EMBANKMENT. *AK THE CAUSE FOR POWER STEERING PROBLEM WAS DISCOVERED TO BE POWER STEERING PUMP FAILURE. *YH
ENGINE STALLED, CHECK ENGINE LIGHT - ON, ODOMETER READ "NO BUS" LOST POWER STEERING AND POWER BRAKES, WOULD NOT RESTART AND HAD TOWED, PROBLEM TRACED TO 20AMP FUSE AND COMPUTER MODULE.*AK
NHTSA ODI #734520
Mileage unknown · Sep 20, 2000
Engine And Engine CoolingSteeringSuspension
VEHCILE WANDERS LEFT TO RIGHT ON DRY ROAD. FRONT END VIBRATES INTERMITENTLY. CONSUMER HAS BEEN WAITING FOR THE DISTRICT REPRESENTATIVE TO CALL BUT NO CONTACT.*AK ENGINE VALVE FAILED FIVE TIMES. STEERING FAILED THREE TIMES. REAR OIL SEAL IS LEAKING. *YH
NHTSA ODI #871103
Mileage unknown · Mar 8, 2000
Steering
NOISE COMING FROM REAR OF STEERING MECHANISM. HAS BEEN IN SHOP SEVERAL TIMES FOR REPAIR AND REPLACEMENT OF SHOCKS, HOW2EVER THE DEALER DOESN'T KNOW WHAT THE PROBLEM IS. *AK
NHTSA ODI #858139
Mileage unknown · Jan 11, 2000
Steering
INTERMITTENTLY WHEN THERE ARE OTHER KEYS ON THE RING THE OTHER KEYS WILL GET JAMMED IN THE STEERING WHEEL DUE TO A HOLE IN THE BACK OF THE HOUSING. THE DEALER HAS INSPECTED THE VEHICLE. *AK
NHTSA ODI #854893
Mileage unknown · Jan 5, 2000
Steering
AT A STOP OR SLOW RATE OF SPEED,AND TURNING STEERING WHEEL ALL THE WAY TO LEFT/TO RIGHT ,IT WILL HANG UP IN THE POSTION ,WILL NOT RETRACT BACK. DEALER HAS REPLACED RACK AND PINION AND STEERING COLUMN. DEALER CANNOT FIX DEFECT. *AK
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PICKUP TRUCKS BUILT WITH 2.5L ENGINES. SOME VEHICLES MAY HAVE BEEN BUILT WITH INADEQUATE CLEARANCE BETWEEN THE LEFT FRONT BRAKE TUBE AND THE POWER STEERING HOSE.
Consequence & remedy
Consequence: A PUNCTURE OF THE LEFT FRONT BRAKE TUBE CAN RESULT IN A LOSS OF BRAKING FORCE AT THE FRONT WHEELS, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE BRAKE TUBE AND POWER STEERING HOSE FOR WEAR. IF WEAR IS EVIDENT, THE BRAKE TUBE AND/OR POWER STEERING HOSE WILL BE REPLACED. A POWER STEERING STANDOFF BRACKET WILL BE INSTALLED ON ALL VEHICLES TO ENSURE THAT ADEQUATE CLEARANCE BETWEEN THE BRAKE TUBE AND POWER STEERING HOSE IS MAINTAINED.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOME VEHICLES MAY HAVE BEEN BUILT WITH INADEQUATE CLEARANCE BETWEEN THE REAR AXLE VENT HOSE AND THE BRAKE HOSE.
Consequence & remedy
Consequence: A PUNCTURE IN THE REAR BRAKE HOSE WILL RESULT IN A LOSS OF BRAKING FORCE AT THE REAR WHEELS.
Remedy: DEALERS WILL INSPECT THE REAR BRAKE HOSE FOR EVIDENCE OF WEAR. WORN BRAKE HOSES WILL BE REPLACED. THE REAR VENT HOSE WILL BE SHORTENED BY 3 INCHES AND A CLIP WILL BE INSTALLED TO ASSURE CLEARANCE BETWEEN THE AXLE VENT LINE AND BRAKE HOSE IS MAINTAINED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
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