THE PAINT ON THE TRUCK STARTED BUBBLING UP AND BURSTING OFF WHEN THE VEHICLE WAS JUST OVER A YEAR OLD.I CONTACTED THE REGIONAL OFFICE. THEY SENT A PERSON DOWN WHO TRIED TO TELL ME THAT THE PAINT WAS BUBBLING UP AND PEELING OFF BECAUSE OF THE OZONE. I EXPLAINED TO HIM THAT THERE WERE OLDER VEHICLES IN THE JUNK YARD THAT HAD BET…
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THE PAINT ON THE TRUCK STARTED BUBBLING UP AND BURSTING OFF WHEN THE VEHICLE WAS JUST OVER A YEAR OLD.I CONTACTED THE REGIONAL OFFICE. THEY SENT A PERSON DOWN WHO TRIED TO TELL ME THAT THE PAINT WAS BUBBLING UP AND PEELING OFF BECAUSE OF THE OZONE. I EXPLAINED TO HIM THAT THERE WERE OLDER VEHICLES IN THE JUNK YARD THAT HAD BETTER PAINT JOBS THAN MY TRUCK. I WAS TOLD THAT IF I HAD BOUGHT THE ADDITIONAL WARRANTY WITH THE VEHICLE, THEY WOULD TAKE CARE OF IT. I TOLD HIM THAT IF HIS VEHICLE WAS AS GOOD AS ADVERTISED, THAT I SHOULD NOT NEED THE ADDITIONAL WARRANTY. AS IT WAS, I GOT THE 7/70,000, BUT THAT DID NOT COVER THE PAINT. I WAS TOTALLY DISSATISFIED WITH THE REGIONAL OFFICE. I WROTE A LETTER THAT WAS NEVER ANSWERED. I EVEN CALLED THE MAIN CHRYSLER OFFICE WITH NO RESPONSE FORTHCOMING.
VEHICLE DESCRIPTION: 4X2 PICKUP TRUCK CONVERTIBLES EQUIPPED WITH V6 ENGINES (BUILT FROM NOVEMBER 1988 - JUNE 1990) AND 4X2 PICKUP TRUCKS EQUIPPED WITH THE SHELBY PACKAGE (BUILT OCTOBER 1988 - JUNE 1989). THE FRAME CAN CRACK AT THE STEERING GEAR ATTACHMENT AND/OR THE STEERING GEAR MOUNTING BOLTS CAN FRACTURE.
Consequence & remedy
Consequence: THE STEERING GEAR CAN SEPARATE FROM THE VEHICLE FRAME RESULTING IN A LOSS OF VEHICLE CONTROL INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL ADD REINFORCEMENTS TO THE FRAME AND REPLACE THE STEERING GEAR MOUNTING BOLTS. IF THE FRAME IS ALREADY CRACKED, THE STEERING GEAR WELD NUTS WILL ALSO BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
THE FRAME CAN CRACK AT THE STEERING GEAR ATTACHMENT AND/OR THE STEERING GEAR MOUNTING BOLTS CAN FRACTURE.
Consequence & remedy
Consequence: THE STEERING GEAR CAN SEPARATE FROM THE VEHICLE FRAME RESULTING IN A LOSS OF VEHICLE CONTROL INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL ADD REINFORCEMENTS TO THE FRAME AND REPLACE THE STEERING GEAR MOUNTING BOLTS. IF THE FRAME IS ALREADY CRACKED, THE STEERING GEAR WELD NUTS WILL ALSO BE REPLACED.
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