TL* THE CONTACT OWNS A 1989 DODGE DAKOTA. THE CONTACT WAS DRIVING 50 MPH WHEN THE POWER STEERING MALFUNCTIONED WHICH PREVENTED THE CONTACT FROM STEERING THE VEHICLE IN THE RIGHT DIRECTION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE BOLTS ON THE RACK AND PINION WERE CRACKED. AS A RESULT, THE RACK AND PINION …
Read full complaint
TL* THE CONTACT OWNS A 1989 DODGE DAKOTA. THE CONTACT WAS DRIVING 50 MPH WHEN THE POWER STEERING MALFUNCTIONED WHICH PREVENTED THE CONTACT FROM STEERING THE VEHICLE IN THE RIGHT DIRECTION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE BOLTS ON THE RACK AND PINION WERE CRACKED. AS A RESULT, THE RACK AND PINION WOULD NEED TO BE REPLACED. THE DEALER WAS CONTACTED WHO ADVISED THAT THE VEHICLE HAD EXCEEDED THE STATUTE OF LIMITATIONS TO RECEIVE REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 96V094000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO FILED A REPORT AND ADVISED THAT THEY WOULD CONTACT HIM BACK AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 209,000. UPDATED 10/12/11*LJ UPDATED 10/14/11 *BF WHEN THE CONSUMER ATTEMPTED TO SLOW DOWN. HE LOST CONTROL OF THE TRUCK, DUE TO NOT BEING ABLE TO STEER AND ULTIMATELY ENDED UP IN A DITCH. UPDATED 10/18/11 UPDATED 10/26/11 UPDATED 10/31/11 UPDATED 3/30/12 *CN
NHTSA ODI #10425814
Mileage unknown · Sep 19, 2001
Steering
RACK AND PINION BOLTS FRACTURED ,CAUSING RACK AND PINION STEERING TO SEPARATE FROM FRAME, RESULTING IN LOSS OF CONTROL. A RECALL HAS BEEN ISSUED ON VEHICLE. VEHICLE HAS BEEN REPAIRED UNDER RECALL. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ODI #896510
Mileage unknown · Jun 14, 2001
Steering
WHILE BACKING OUT OF A DRIVEWAY AND TURNING RACK AND PINION STEERING SEPARATED FROM CROSS MEMBER OF VEHICLE. DEALERSHIP INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 96V094000. *AK
NHTSA ODI #890387
Mileage unknown · May 12, 2000
Steering
RECALL 96V-094000/ STEERING GEAR MOUNTING BOLT FAILURE. CONSUMER STATED THAT AFTER RECALL REPAIRS WERE DONE, DRIVEABILITY OF THE VEHICLE WORSENED. CONSUMER HAS NOTIFIED THE DEALER ABOUT THE PROBLEM. *AK
NHTSA ODI #861833
Mileage unknown · Nov 10, 1997
Steering
RACK AND PINION STEERING FAILED CAUSING ACCIDENT. RECALL WORK DONE ON THE SYSTEM PRIOR TO INCIDENT, HOWEVER DID NOT FIX THE PROBLEM.
NHTSA ODI #524469
Mileage unknown · Aug 14, 1997
Steering
HAD RECEIVED RECALL NOTICE (#96V094000) & CALLED DEALER. TOOK VEHICLE IN ON APPOINTMENT DATE. WAS TOLD VEHICLE READY & TO TAKE IT HOME. HEARD A POP A FEW HOURS LATER. TOOK IT BACK ON AUG. 7, 1997 TO HAVE IT REPAIRED AGAIN. WAS CHARGED FOR LABOR DONE TO VEHICLE. *AK
NHTSA ODI #816121
Mileage unknown · Aug 4, 1997
Steering
96V094000, THE VEHICLE WAS SERVICED FOR A RECALL ON THE STEERING AND THE RACK AND PINION BROKE 4 DAYS LATER. *AK
NHTSA ODI #814995
Mileage unknown · Aug 1, 1997
Steering
RECALL # 96V094000, DEALER DOES NOT HAVE PARTS. CONSUMER HAS NOT CONTACT DEALER SINCE OCTOBER OF 96 BECAUSE DEALER STATED THAT THEY WOULD CONTACT WHEN PARTS BECAME AVAILABLE. *AK
NHTSA ODI #814917
Mileage unknown · Feb 21, 1997
Steering
STEERING GEAR ATTACHMENT: HAS TAKEN VEHICLE IN FOR REPAIRS SINCE NOV. AND THEY DON'T HAVE THE PARTS. TOOK TO TWO DIFFERENT DEALERS, ONE DIDN'T HAVE THE ARC WELDER , AND THE OTHER DEALER DIDN'T HAVE PARTS AND SAID THAT HE WOULD NOT BE GETTING THEM. *AK
NHTSA ODI #809198
Mileage unknown · Feb 10, 1997
Steering
RECALL WORK ON THE STEERING WHEEL REINFORCEMENT WELD WAS NEVER COMPLETED.
VEHICLE DESCRIPTION: 4X2 PICKUP TRUCK CONVERTIBLES EQUIPPED WITH V6 ENGINES (BUILT FROM NOVEMBER 1988 - JUNE 1990) AND 4X2 PICKUP TRUCKS EQUIPPED WITH THE SHELBY PACKAGE (BUILT OCTOBER 1988 - JUNE 1989). THE FRAME CAN CRACK AT THE STEERING GEAR ATTACHMENT AND/OR THE STEERING GEAR MOUNTING BOLTS CAN FRACTURE.
Consequence & remedy
Consequence: THE STEERING GEAR CAN SEPARATE FROM THE VEHICLE FRAME RESULTING IN A LOSS OF VEHICLE CONTROL INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL ADD REINFORCEMENTS TO THE FRAME AND REPLACE THE STEERING GEAR MOUNTING BOLTS. IF THE FRAME IS ALREADY CRACKED, THE STEERING GEAR WELD NUTS WILL ALSO BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
THE FRAME CAN CRACK AT THE STEERING GEAR ATTACHMENT AND/OR THE STEERING GEAR MOUNTING BOLTS CAN FRACTURE.
Consequence & remedy
Consequence: THE STEERING GEAR CAN SEPARATE FROM THE VEHICLE FRAME RESULTING IN A LOSS OF VEHICLE CONTROL INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL ADD REINFORCEMENTS TO THE FRAME AND REPLACE THE STEERING GEAR MOUNTING BOLTS. IF THE FRAME IS ALREADY CRACKED, THE STEERING GEAR WELD NUTS WILL ALSO BE REPLACED.