NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
16 reportsClear category filterMileage unknown · Sep 25, 2025
Electrical System
The 8.4 Uconnect radio controls many aspects of the vehicle including hands free communications. When a communication device is paired to the system, at a random time, the device becomes unpaired and hands free communication becomes unusable. Additionally, at a random time, when the steering wheel communication button is pressed…
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The 8.4 Uconnect radio controls many aspects of the vehicle including hands free communications. When a communication device is paired to the system, at a random time, the device becomes unpaired and hands free communication becomes unusable. Additionally, at a random time, when the steering wheel communication button is pressed, the voice prompt announces "SIRI not connected". At that point, hands-free communication is not possible. It should be noted that SIRI is an Apple device feature. I have never used nor connected an Apple device to the system. The radio was dealership replaced in 2021 under partial goodwill coverage and partial cost to me. During my last dealership visit, I noted the issues and asked the service department to check the system software for updates. They verified that the software was already up to date. Additionally which is a minor safety issue, when communication device pairings are lost, other system settings are lost including all of the radio presets. At that point, communication pairings and system settings must be re-done. These issues are noted on several Dodge Challenger, Dodge Charger, Dodge Ram and Jeep forums. To view the forum posts regarding these issues, Google search using the term "8.4 unconnect problems". Many functions of this vehicle are controlled through the radio head. Random failures of the head including vehicle hands-free communication operation are critical to highway safety.
NHTSA ODI #11689737
Mileage unknown · Jul 21, 2025
Electrical SystemSteeringSuspension
8.4" touchscreen delaminating, causing ghost touches, which is changing my steering , timing, wipers, headlights, and suspension. The radio is going through stations, inputs, i can not use my android auto or use gps, all of my settings. It is very much a safety concern!
NHTSA ODI #11674937
Mileage unknown · Feb 28, 2024
Electrical SystemUnknown Or Other
The LCD of the uconnect control panel has progressively continued to delaminated since about 12-18 months after purchasing. Recently it has become a driving hazard. It presses the screen at random, which has changed the engine performance mode while driving and engaged the manual transmission option while driving. It has made ov…
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The LCD of the uconnect control panel has progressively continued to delaminated since about 12-18 months after purchasing. Recently it has become a driving hazard. It presses the screen at random, which has changed the engine performance mode while driving and engaged the manual transmission option while driving. It has made over 40+ phone calls in the past month and has dialed emergency sos services least once. I am now forced to repair the screen myself because no recall has been issued for defective LCD screens.
NHTSA ODI #11574543
Mileage unknown · Oct 31, 2022
Electrical System
The touch screen on the 2017 dodge challenger radio is separating, which controls all systems on the car!! System is changing settings on its own. This is very dangerous.
NHTSA ODI #11491640
Mileage unknown · Jul 27, 2022
Electrical System
The contact owns a 2017 Dodge Challenger. The contact stated while driving 55 MPH, the radio operated independently by changing radio station, making phone calls, and the Navigation System became inoperable. The contact stated that failure occurred without warning. The vehicle was taken to a dealer however, the vehicle was not d…
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The contact owns a 2017 Dodge Challenger. The contact stated while driving 55 MPH, the radio operated independently by changing radio station, making phone calls, and the Navigation System became inoperable. The contact stated that failure occurred without warning. The vehicle was taken to a dealer however, the vehicle was not diagnosed. The contact was provided an estimate to replace the radio. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was invalid.
NHTSA ODI #11476115
Mileage unknown · Mar 15, 2022
Electrical System
The driver side smart window rolls up and down about a half inch when the vehicle is completely off sometimes causing a dead battery. In addition when driving the window will also Crack open and do the same thing causing loud noise which can easily distract the driver while the vehicle is being operated.
NHTSA ODI #11456720
Mileage unknown · Jan 17, 2021
Electrical SystemUnknown Or Other
SCREEN MELTED FROM THE HEAT, RADIO GLITCHES, USB PORT GLITCHES, DOESN'T RECOGNIZE DEVICE, UCONNECT GLITCHES, SCREEN GLITCHES AND DOESN'T STAY CONNECTED AND OVERHEATS. SOMETIMES THE VOLUME BUTTON TOO WORKING.
NHTSA ODI #11388570
200,000 miles · Dec 15, 2020
Electrical System
TWO RADIOS HAVE GONE OUT WITHIN 30K MILES. I AM GETTING MY 3RD REPLACEMENT AT 31K MILES. THE SCREEN IS FROZEN AND SAYS DODGE. NOT ABLE TO ACCESS CLIMATE CONTROLS. GOING TO TRY UPGRADING TO THE BETTER FACTORY RADIO, IT ONLY COSTS 1648 FOR PARTS AND INSTALL!!! THIS IS A CONSISTENT PROBLEM PER THE INTERNET. PLEASE RECALL THIS ISSUE…
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TWO RADIOS HAVE GONE OUT WITHIN 30K MILES. I AM GETTING MY 3RD REPLACEMENT AT 31K MILES. THE SCREEN IS FROZEN AND SAYS DODGE. NOT ABLE TO ACCESS CLIMATE CONTROLS. GOING TO TRY UPGRADING TO THE BETTER FACTORY RADIO, IT ONLY COSTS 1648 FOR PARTS AND INSTALL!!! THIS IS A CONSISTENT PROBLEM PER THE INTERNET. PLEASE RECALL THIS ISSUE!!!
NHTSA ODI #11383603
Mileage unknown · Oct 28, 2020
Electrical SystemUnknown Or Other
COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS …
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COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS AT ALL TIMES IN THE DRIVEWAY, DRIVING DOWN THE HIGHWAY...ETC
NHTSA ODI #11366944
34,000 miles · Oct 25, 2020
Electrical System
THE CAR HORN HAS GONE OUT.
NHTSA ODI #11366345
Official recalls
3May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Aug 8, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.
Consequence & remedy
Consequence: If an EOC line fails, oil may spray onto the windshield or contact a hot surface, impairing driver visibility and increasing the risk of a crash or fire.
Remedy: Chrysler will notify owners, and dealers will replace the EOC lines, free of charge. The recall began October 3, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T48.
Jul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger vehicles equipped with 5.7L V8 engines and eight-speed automatic transmissions. The transmission may not remain in the PARK position if that gear is selected, the engine is still running, and the driver exits the vehicle exited.
Consequence & remedy
Consequence: If the vehicle is exited without the transmission remaining in the PARK position and without the parking brake set, the vehicle may roll, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the transmission control module software, free of charge. The recall began 28, 2017. Owners may the Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T41.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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