NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
14 reportsClear category filter100,000 miles · Mar 24, 2003
Fuel System, OtherSeatsStructure
I OWN BOTH A 1991 AND A 1995 DODGE CARAVAN... THE 1991 HAS NUMEROUS PROBLEMS, INCLUDING A BACK HATCH THAT WON'T STAY UP BECAUSE THE AREA OF THE FRAME THAT THE SHOCK LATCHES INTO IS BROKEN DUE TO A STRESS CRACK.. THIS MAKES IT REALLY HARD TRYING TO GET THINGS IN AND OUT WHEN YOU HAVE A BABY.. THE DRIVER SEAT ALSO FALLS BACKWARDS …
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I OWN BOTH A 1991 AND A 1995 DODGE CARAVAN... THE 1991 HAS NUMEROUS PROBLEMS, INCLUDING A BACK HATCH THAT WON'T STAY UP BECAUSE THE AREA OF THE FRAME THAT THE SHOCK LATCHES INTO IS BROKEN DUE TO A STRESS CRACK.. THIS MAKES IT REALLY HARD TRYING TO GET THINGS IN AND OUT WHEN YOU HAVE A BABY.. THE DRIVER SEAT ALSO FALLS BACKWARDS AND DOES NOT STAY IN PLACE. THE GAUGES DO NOT WORK, WITH NO KNOWN CAUSE... BOTH THESE VEHICLES ARE WHITE IN COLOR AND THE PAINT IS PEELING IN THE SAME EXACT SPOTS ON BOTH VANS. IT'S ACROSS THE HOOD AND ACROSS THE TOP. ALL I HAVE TO SAY IS, BECAUSE OF THESE PROBLEMS - I HATE MY VANS AND PROBABLY WON'T EVER PURCHASE ANOTHER CARAVAN. *JB
NHTSA ODI #10010969
Mileage unknown · May 15, 2001
Seats
DRIVER SIDE BACK REST BROKE WHILE DRIVING, THROWING DRIVER BACKWARDS, CONSUMER CONTACTED MANUFACTURER BUT RECEIVED NO RESPONSE. *JB
NHTSA ODI #561212
Mileage unknown · Mar 8, 2001
Seats
WHILE MAKING A RIGHT TURN AT 5 MPH OR LESS DRIVER'S SEAT HAVE COLLAPSED COMPLETELY BACKWARD. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NOT COVER UNDER A RECALL. *AK THE CONSUMER WAS TOLD BY THE DEALER TO FIND A USED SEAT AND REPLACE IT. *YH
NHTSA ODI #882500
Mileage unknown · Jan 25, 2001
Seats
SEAT FRAME BROKE IN HALF, AND DRIVER'S SIDE SEAT WENT BACKWARDS TOWARD BACK SEATS . DEALERSHIP WAS AWARE OF PROBLEM. *AK
NHTSA ODI #879036
Mileage unknown · Aug 7, 2000
SeatsInjury
IN BOTH CASES, THE BACK SECTION OF THE DRIVER SEAT COLLAPSED BACKWARD. IN THE INITIAL CASE, IT FELL BACK ON MY DAUGHTER'S LEGS WITH MINIMAL INJURY. I REPLACED THE SEAT AND ALL WAS WELL UNTIL THE START OF THIS YEAR WHEN THE BACK AGAIN IS BREAKING. I CONTACTED DAIMLER CHRYSLER AND WAS TOLD IN BOTH CASES THAT THEY HAD NEVER HAD HEA…
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IN BOTH CASES, THE BACK SECTION OF THE DRIVER SEAT COLLAPSED BACKWARD. IN THE INITIAL CASE, IT FELL BACK ON MY DAUGHTER'S LEGS WITH MINIMAL INJURY. I REPLACED THE SEAT AND ALL WAS WELL UNTIL THE START OF THIS YEAR WHEN THE BACK AGAIN IS BREAKING. I CONTACTED DAIMLER CHRYSLER AND WAS TOLD IN BOTH CASES THAT THEY HAD NEVER HAD HEARD OF THIS HAPPENING BEFORE. I HAVE SINCE READ OF OTHER CASES OF A SIMILAR PROBLEM WHICH SEEMS TO BE A CONTINUING SAFETY PROBLEM WITH THESE VEHICLES. ALTHOUGH THERE WAS NO INJURY IN THE SECOND CASE, I WAS DRIVING ON THE FREEWAY AT PEAK HOUR AT THE MOMENT AND THE BACK JUST COLLAPSED TO 45 DEGREES.*AK
NHTSA ODI #726924
Mileage unknown · Feb 10, 1999
Seats
FRONT DRIVER'S SEAT MOVES FORWARD OR BACKWARDS WHEN BRAKES ARE APPLIED. DEALERS NOTED PROBLEM WAS NORMAL WEAR AND TEAR. *AK
NHTSA ODI #824077
Mileage unknown · Sep 12, 1997
Seats
DURIMNG NORMAL OPERATION THE DRIVER'S SIDE SEAT RECLINER MECHANISM BROKE. VEHICLE WAS NOT IN A CRASH. CAUSE IS UNKNOWN. PLEASE DESCRIBE. *AK
NHTSA ODI #816297
Mileage unknown · Apr 29, 1996
SeatsFire
FAILURE ON THE DRIVER SIDE SEAT, ELECTRICAL SHORT OR SHOCK CAUSED THE DRIVER SIDE SEAT TO CATCH ON FIRE. *AK
NHTSA ODI #983719
Mileage unknown · Apr 10, 1995
Seats
DRIVER SEAT BROKE WHILE DRIVING, CAUSING SEAT BACK FAILURE. TT
NHTSA ODI #963520
Mileage unknown · Apr 10, 1995
Air BagsSeatsCrashInjury
WHILE AT STOP SIGN DRIVER WAS HIT FROM BEHIND .UPON IMPACT BOTH FRONT SEATS WERE BROKEN CAUSING SEATS TO LOCK INTO A FLAT POSITION.DRIVER AIRBAG DID NOT DEPLOY.
NHTSA ODI #963468
NHTSA investigations
16RQ99004 · Rear Liftgate Support
Opened Apr 19, 1999 · No close date supplied
Status: open (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
Additional source detail variants (2)
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
EA96027 · Alleged Rear Liftgate Support Failure
Opened Oct 31, 1996 · Closed May 16, 1997
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
EA96016 · Inconsistent Safety Belt Buckle
Opened Jun 28, 1996 · Closed Dec 17, 1997
Status: closed (inferred from source dates) · Seat Belts
safety belt buckle hosing slips down, pinching the red release button.owners report having trouble opening and closing them many allege belt unlatches while driving because of the release buttom
PE96036 · Throttle Will Not Return To The Position
Opened May 14, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
UNCONTROLLED ENGINE SPEED CONDITION RESULTS FRO THROTTLE SHAFT BINDING
PE96035 · Alleged Rear Liftgate Support Failure
Opened May 6, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
PE93056 · Melted Throttle Cables
Opened Jun 9, 1993 · Closed Sep 14, 1993
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE92053 · Window Shattering
Opened Jun 8, 1992 · Closed Oct 9, 1992
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
PE92028 · Safety Blt Anchorage Brks
Opened Mar 11, 1992 · Closed Jul 20, 1992
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE91094 · Braking Performance Loss
Opened Jul 5, 1991 · Closed Nov 26, 1991
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
ABS SYSTEM LEAKS ARE ALLEGED BY CONSUMERS WHICH RESULT IN COMPLETE BRAKEFAILURE. SEVERRE LEAKING OCCURS WHILE THE VEHICLE SITS FOR SEVERAL HOURSRESULTING IN COMPLETE LOSS OF FLUID. LEAKS ARE APPEARING IN BOTH THE HIGHAND LOW PRESSURE LINES POSSIBLY DUE TO A FAULTY SEAL OR COUPLING. ONECOMPLAINT ALLEGES FLUID BEING FORCED OUT OF BRAKE RESERVOIR WHEN ENGINE ISSTARTED, POSSIBLE POINTING TO A FAULTY CHECK VALVE IN THE ACCUMULATOR.
Additional source detail variants (2)
Service Brakes, Hydraulic
ABS SYSTEM LEAKS ARE ALLEGED BY CONSUMERS WHICH RESULT IN COMPLETE BRAKEFAILURE. SEVERRE LEAKING OCCURS WHILE THE VEHICLE SITS FOR SEVERAL HOURSRESULTING IN COMPLETE LOSS OF FLUID. LEAKS ARE APPEARING IN BOTH THE HIGHAND LOW PRESSURE LINES POSSIBLY DUE TO A FAULTY SEAL OR COUPLING. ONECOMPLAINT ALLEGES FLUID BEING FORCED OUT OF BRAKE RESERVOIR WHEN ENGINE ISSTARTED, POSSIBLE POINTING TO A FAULTY CHECK VALVE IN THE ACCUMULATOR.
Service Brakes, Hydraulic
ABS SYSTEM LEAKS ARE ALLEGED BY CONSUMERS WHICH RESULT IN COMPLETE BRAKEFAILURE. SEVERRE LEAKING OCCURS WHILE THE VEHICLE SITS FOR SEVERAL HOURSRESULTING IN COMPLETE LOSS OF FLUID. LEAKS ARE APPEARING IN BOTH THE HIGHAND LOW PRESSURE LINES POSSIBLY DUE TO A FAULTY SEAL OR COUPLING. ONECOMPLAINT ALLEGES FLUID BEING FORCED OUT OF BRAKE RESERVOIR WHEN ENGINE ISSTARTED, POSSIBLE POINTING TO A FAULTY CHECK VALVE IN THE ACCUMULATOR.
PE91093 · Abs Control Failure
Opened Jun 28, 1991 · Closed Oct 23, 1991
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
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