2007 Dodge Caliber

TL* THE CONTACT OWNS A 2007 DODGE CALIBER. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PARKED THE VEHICLE, INSPECTED THE UNDERCARRIAGE, AND NOTICED RUST FROM THE FRONT TO THE BACK OF THE SUBFRAME. THE CONTACT CALLED LOWERY BROS. CHRYSLER-JEEP, INC. AT (315) 472-7844 (647 W GENESEE ST, SYRACUSE, NY 13204), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 116,000.

I BOUGHT A USED DODGE CALIBER OFF OF A FRIEND IN 2016. I RECENTLY STARTED HEARING A WEIRD METAL CLANKING IN THE FRONT DRIVER'S SIDE WHEEL AREA. I HAD BEEN ADVISED A YEAR PRIOR THAT I WOULD BE NEEDING TIRE RODS, STRUTS, AND BALL JOINTS IN THE NEAR FUTURE. SO I TOOK IT IN THE BE REPAIRED. AFTER SPENDING OVER $1000 TO GET IT ALL REPAIRED. I DROVE OFF AND THE NOISE WAS STILL THERE. WENT BACK TO THE SHOP AND AFTER 35-40 MINUTES OF ROCKING THE VEHICLE WE WERE ABLE TO RECREATE THE NOISE AND LOCATED THE NOISE WAS COMING FROM THE AREA OF THE CONTROL ARM AND SUB-FRAME. AFTER FURTHER INSPECTION WE FOUND THE THE SUB-FRAME TO BE RUSTED THROUGH WHICH WAS CAUSING THE METAL TO POP AND CRACK AS IT WAS FLEXING. I CONTACTED THE LOCAL DODGE SERVICE CENTER AND THEY ADVISED THERE WERE NO RECALLS IN REFERENCE TO THE SUB-FRAME. AFTER CHECKING ON LINE I FOUND THAT THERE HAD IN FACT BEEN A EXTENDED WARRANTY FOR THE SUB-FRAME FOR MY YEAR MAKE AND MODEL, BUT IT HAD EXPIRED IN 2016. I CALLED CHRYSLER AND THEY WERE AWARE OF THE ISSUE, BUT WOULD NOT HONOR THE ORIGINAL "WARRANTY" THAT THEY HAD PLACED ON THE SAME PART. SUBSEQUENTLY I ALSO FOUND THAT THEY HAD THE SAME "WARRANTY" ISSUED FOR THE SAME PART FOR THE SAME MAKE AND MODELS FROM 2008-20012. AFTER RESEARCH THROUGH THE INTERNET I FOUND HUNDREDS OF VEHICLE OWNERS LIKE ME THAT HAVE HAD THE SAME ISSUE WITH THE SAME RESULTS. I WAS NOT THE ORIGINAL OWNER AND WOULD HAVE NOT RECEIVED ANY NOTIFICATION FROM CHRYSLER ABOUT THE ISSUE WITH THE PART.

THE VEHICLE BECAME HARD TO CONTROL. TOOK IT TO GET LOOKED AT TO SEE WHY. IT WAS FOUND TO HAVE A RUSTED OUT ENGINE CRADLE. THE MECHANIC SAID THAT THE SWAY BAR MOUNT WAS RUSTED AND GONE. THE CRADLE SHOULD NOT HAVE RUSTED AND SHOULD HAVE A RECALL ON IT. IF NOT TO CALL THE MANUFACTURER AND SEE WHY AND IF THEY WOULD REPLACE IT. IT HAS ALSO HAPPEN TO OTHER MODELS OF DODGE CARS AND JEEPS THAT USE THIS SAME PART. IT IS UNSAFE AND MAY CAUSE AN ACCIDENT. THE DEALER SAID THEY EXTENDED THE WARRANTY BUT UNFORTUNATELY IT HAD EXPIRED FOR OUR CAR. THEY HAVE SENT ME NO NOTIFICATION THAT IT HAD THIS WARRANTY OR WE WOULD HAVE HAD IT FIXED BEFORE WE FOUND OUT ON OUR OWN. THIS WARRANTY SHOULD NOT EXPIRE AS THEY HAD USED FAULTY MATERIAL AND KNOW ALL ABOUT IT.

WAS ON MY WAY TO WORK CAME UP TO THE LIGHT AT PONTIAC TRAIL AND 10 MILE I PUT ON THE BRAKES AND THERE WAS WHAT SOUNDED LIKE METAL SCRAPPING AGAINST METAL AND A LOUD THUMP. LATER I MADE IT TO WORK ON NOVI ROAD BETWEEN 10 MILE AND GRAND RIVER I LOOKED BEHIND THE DRIVER WHEEL AND SAW THAT THE K FRAME IS COMPLETELY RUSTED THROUGH AND WHAT I THINK IS A STABILITY BAR IS BEING PULLED AWAY FROM THE FRAME. I HAVEN'T DROVE MY VEHICLE IN TWO DAYS BECAUSE I FEEL IT IS UNSAFE.

MY CALIBER ONLY HAS 56271 MILES ON IT. WAS IN FOR AN OIL CHANGE TO DAY AND WAS ADVISED "FRONT SIB-FRAME VERY RUSTY AND HAS SEVERAL HOLES IN FRAME ". WAS TOLD IT WILL COST ABOUT $800.00. I THINK I SHOULD HAVE BEEN ADVISED OF A ISSUE ON THIS. LOT OF THE REPORTS I HAVE READ ABOUT THIS, THE CARS HAD A LOT MORE MILES ON THIS ISSUE.

I AM CONTACTING YOU REFER TO DODGE SERVICE BULLETIN 23-012-14. THE VEHICLE HAS FAILED INSPECTION. THE EXTENDED WARRANTY THAT COVERS THE REPAIR EXPIRED . I CONTACTED CHRYSLER TO ASK FOR COST ASSISTANCE IN COVERING THIS EXISTING PROBLEM. THE DEALERSHIP AND CORPORATION DENIED MY CLAIM. CASE ID 33139538. I THINK IT'S REASONABLE FOR THE MANUFACTURE TO PROVIDE ASSISTANCE IN KEEPING THE CAR ROAD WORTHY. THE VEHICLE HAS 161K, THE LACK OF REPAIR WOULD MAKE THE VEHICLE UNSAFE TO DRIVE INEVITABLY ENDING THE USEFUL EXISTENCE OF IT.

GOT THE CAR AND BOUGHT IT USED THERE WERE REALLY BACK IN 2914 NOBODY NOTIFIED ME ON REALMS OR EXTENDED WARRANTY ON THE UNDERBODY RUSTING OUT AND NEED IT ADDRESSED I SHOULD OF BEEN NOTIFIED AND THIS FIXED IT LOSE AND MAKES CLUNKING NOISES THE WHOLE TIME I HAD CAR I WANT THIS MATTER RESOLVED THERE SHOULD OF BEEN A NOTICED SENT TO ME

TL* THE CONTACT OWNS A 2007 DODGE CALIBER. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE FRACTURED AND FELL TO THE GROUND. THE CONTACT PULLED OVER TO THE RIGHT SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS HAVING A FAULTY SUBFRAME/CROSS MEMBER. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,946.

HAVE OWNED CALIBER FOR 8 OR 9 YEARS. FEW WEEKS AGO, CAR STARTED SHAKING WHEN IN MOTION AND QUICKLY BECAME SEVERE SHAKING AND MAKING LOUD GROANING SOUNDS NO MATTER HOW FAST WE DROVE IT. TOOK THE CAR TO MECHANIC WHO ADVISED SUBFRAME WAS COMPLETELY RUSTED OUT. DEALERSHIP ADVISED OUR WARRANTY ENDED APRIL 2017 FOR A RUST PROBLEM WE WERE NEVER NOTIFIED OF. DODGE CSR SAID THEY NOTIFIED THE ORIGINAL OWNER VS A CURRENT VIN OWNER WHICH IS TOTAL BS.