TL*THE CONTACT OWNS A 2003 DAMON CHALLENGER, WORKHORSE RECREATIONAL VEHICLE. SHE RECEIVED A RECALL LETTER PERTAINING TO THE FAILURE (SEE NHTSA CAMPAIGN ID NUMBER: 09V225000, NHTSA ACTION NUMBER: EA07016, COMPONENT: SERVICE BRAKES, HYDRAULIC) AND TOOK THE VEHICLE TO THE NEAREST AUTHORIZED DEALER. BEFORE ANY REPAIR WORK WAS PERFOR…
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TL*THE CONTACT OWNS A 2003 DAMON CHALLENGER, WORKHORSE RECREATIONAL VEHICLE. SHE RECEIVED A RECALL LETTER PERTAINING TO THE FAILURE (SEE NHTSA CAMPAIGN ID NUMBER: 09V225000, NHTSA ACTION NUMBER: EA07016, COMPONENT: SERVICE BRAKES, HYDRAULIC) AND TOOK THE VEHICLE TO THE NEAREST AUTHORIZED DEALER. BEFORE ANY REPAIR WORK WAS PERFORMED ON THE VEHICLE THE DEALER STATED THAT THE REPAIR WAS AT NO COST; HOWEVER, THE DEALER ADVISED HER THAT THE VEHICLE WAS READY FOR PICK-UP. THE REPAIRS COST WAS OVER $800 AND WOULD NOT BE COVERED BY THE MANUFACTURER DESPITE THE FACT THAT HER SPECIFIC RV WAS A PART OF THE RECALL. THE WORKHORSE DEALER WOULD NOT COVER THE INSPECTION TO THE VEHICLE NOR THE REPLACEMENT OF ANY PARTS SINCE THE PARTS ARE SUBJECT TO WEAR. THE MANUFACTURER WAS CONTACTED AND VERIFIED THAT THERE WAS AN OPEN RECALL ON THE VEHICLE; HOWEVER, SHE WAS ADVISED BY THE CUSTOMER SERVICE AGENT THAT SHE NEEDED TO SPEAK WITH THE REGIONAL MANAGER SINCE HE WAS NOT AUTHORIZED TO GIVE HER ANY ADDITIONAL INFORMATION PERTAINING TO THE ISSUE. THE CONTACT WAS UPSET THAT SHE WAS BEING CHARGED FOR COMPONENTS AND INSPECTIONS LISTED IN THE RECALL. THE RECALL WAS NOT HONORED. REPAIRS WERE MADE TO THE BRAKES, BRAKE PADS, A FLUSH WAS PERFORMED AND AN INSPECTION, ALL OF WHICH WERE AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 33,000.
DAMON IS RECALLING 2,415 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG.
Consequence & remedy
Consequence: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT 1-800-860-3812.
CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS" AND NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.
Consequence & remedy
Consequence: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.
Remedy: DAMON IS WORKING WITH WORKHORSE TO CONTACT THE OWNERS AND REMEDY THIS CAMPAIGN . WORKHORSE WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR DAMON AT 1-800-860-3812.
CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
Consequence & remedy
Consequence: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
Remedy: DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION IS BEGAN MAY 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAMON AT 1-219-272-9212.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2003 Damon Challenger Problems, Complaints & Recalls | Skip That Year
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