I parked my 2022 Coachman Nova 20C at the Scenic Overlook on [XXX] at approx 11:15 AM. As I opened the right side sliding door, the CAREFREE, Freedom RM, awning spontaneously extended. The Firefly touchpad next to the door was unresponsive to retracting touch command. Once extended, no attempt to retract the awning myself was e…
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I parked my 2022 Coachman Nova 20C at the Scenic Overlook on [XXX] at approx 11:15 AM. As I opened the right side sliding door, the CAREFREE, Freedom RM, awning spontaneously extended. The Firefly touchpad next to the door was unresponsive to retracting touch command. Once extended, no attempt to retract the awning myself was effective. No warning of the status of the awning was given. A warning is only given when keys are in the ignition which was not the case. The wind at the overlook caught the awning tossing it up over the vehicle, causing bolts to pop loose. To prevent the awning from flying into passing traffic or scenic spectators in the parking lot, I used a kitchen knife to cut long slits in the fabric to relieve leverage affect of the wind on the awning. Truly, a local mechanic arrived with his truck and ratchet straps. We managed to cut away the fabric from the aluminum frame, pull the structure closed and secured it with ratchet straps. Once secured, I removed the awning fuse. This occurred on Memorial Day when dealership offices and usual means of assistance were not available. Product Identification: [XXX] , [XXX] : [XXX] , Pn: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Forest River, Inc. (Forest River) is recalling certain 2020-2023 Coachmen Galleria, 2021-2023 Forest River Beyond, and 2021-2023 Coachmen Nova Class B motorhomes. The retractable awning may extend unintentionally during transit.
Consequence & remedy
Consequence: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River's number for this recall is 225-1723.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer
Forest River, Inc. (Forest River) is recalling certain 2020-2023 Coachmen Galleria, 2021-2023 Forest River Beyond, and 2021-2023 Coachmen Nova Class B motorhomes. The retractable awning may extend unintentionally during transit.
Consequence: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River's number for this recall is 225-1723.
Structure:body
Forest River, Inc. (Forest River) is recalling certain 2020-2023 Coachmen Galleria, 2021-2023 Forest River Beyond, and 2021-2023 Coachmen Nova Class B motorhomes. The retractable awning may extend unintentionally during transit.
Consequence: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River's number for this recall is 225-1723.
Forest River, Inc. (Forest River) is recalling certain 2021-2023 Coachmen Galleria, Beyond, Forester, Sunseeker, and 2021-2024 Nova motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Consequence & remedy
Consequence: A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 17, 2023. Owners may contact Cummins at: (800) CUMMINS OR (800) 286-6467. Owners may contact Forest River Customer Service at 1-574-206-7600, or Coachmen Class B customer service at 1-574-825-8602. Forest River's number for this recall is 51-1626.
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Beyond, Galleria, and Nova recreational vehicles, equipped with certain Multiplex Electronic Control Modules (ECM). The ECM software may cause the awning to unintentionally extend or retract when the vehicle is parked.
Consequence & remedy
Consequence: An awning that unintentionally extends or retracts increases the risk of injury.
Remedy: Dealers will update the Electronic Control Module (ECM), free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact Forest River customer service at 1-574-825-4995; Firefly customer service at 1-574-825-4600; or Coachmen customer service at 1-574-825-6319 or 574-825-6225. Forest River's number for this recall is 225-1538.
Additional source detail variants (2)
Electrical System:software
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Beyond, Galleria, and Nova recreational vehicles, equipped with certain Multiplex Electronic Control Modules (ECM). The ECM software may cause the awning to unintentionally extend or retract when the vehicle is parked.
Consequence: An awning that unintentionally extends or retracts increases the risk of injury.
Remedy: Dealers will update the Electronic Control Module (ECM), free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact Forest River customer service at 1-574-825-4995; Firefly customer service at 1-574-825-4600; or Coachmen customer service at 1-574-825-6319 or 574-825-6225. Forest River's number for this recall is 225-1538.
Equipment:recreational Vehicle/trailer
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Beyond, Galleria, and Nova recreational vehicles, equipped with certain Multiplex Electronic Control Modules (ECM). The ECM software may cause the awning to unintentionally extend or retract when the vehicle is parked.
Consequence: An awning that unintentionally extends or retracts increases the risk of injury.
Remedy: Dealers will update the Electronic Control Module (ECM), free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact Forest River customer service at 1-574-825-4995; Firefly customer service at 1-574-825-4600; or Coachmen customer service at 1-574-825-6319 or 574-825-6225. Forest River's number for this recall is 225-1538.
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Galleria, Beyond, and Nova motorhomes, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Consequence & remedy
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will replace the cooktop, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Forest River Customer Service Phone Number 1-574-825-6319. Forest River's number for this recall is 51-1513.
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Nova motorhomes. The Absorbed Glass Mat (AGM) battery was incorrectly installed inside the vehicle, which can allow hydrogen gas to enter the vehicle.
Consequence & remedy
Consequence: Hydrogen gas inside the vehicle can increase the risk of injury.
Remedy: Dealers will install a lithium battery, free of charge. Owners were notified of the defect on September 27, 2021. Owner notification letters were mailed November 1, 2021. Owners may contact Forest River customer service at 1-574-825-6319 or 1-574-825-6625. Forest River's number for this recall is 225-1416.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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