Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

What owners actually said

1,556 reports

90,000 miles · Nov 1, 2018

Engine

THE ENGINE STOPS AT LOW SPEEDS, NEVER AT HIGHWAY SPEEDS, NOT ALWAYS BUT THREE TIMES IN THE LAST 2 WEEKS, I HAVE TO RESTART THE ENGINE, THIS COULD CAUSE AN ACCIDENT.

NHTSA ODI #11144713

119,000 miles · Oct 21, 2018

Electronic Stability Control (esc)Power TrainVehicle Speed Control

VEHICLE STALLS WHILE DRIVING THE CAR ON CITY STREET AND HIGHWAY. NO WARNING AND IT LOSES ALL POWER. STEERING WHEEL LOCKS AND THE ONLY THING I CAN DO IS BRAKE TO STOP THE CAR. THIS HAS HAPPENED 3 TIMES NOW WITH MY KIDS IN THE CAR WITH ME. NOT SAFE AT ALL AND FOR SOME REASON MY VIN IS NOT IN THE RECALL ABOUT THIS ISSUE.

NHTSA ODI #11141655

73,400 miles · Oct 16, 2018

Electrical System

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. ONCE THE VEHICLE WAS STARTED, THE SELECTED GEAR MADE A CLICKING SOUND. ONCE THE GEAR WAS ENGAGED IN REVERSE OR DRIVE, THE CLICKING SOUND WENT AWAY. THE CONTACT ALSO MENTIONED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. OCCASIONALLY, THE ENGINE WOULD STILL RUN WITHOUT THE KEY IN THE IGNITION. ORCHARD CHRYSLER DODGE JEEP RAM (64600 VAN DYKE, WASHINGTON, MI 48095, (586) 336-0200) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 73,400.

NHTSA ODI #11140572

96,069 miles · Oct 11, 2018

Electrical SystemElectronic Stability Control (esc)Steering

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ON MULTIPLE OCCASIONS, SO FAR HAPPENED 3 TIMES DURING THE FIRST 5 MINS DRIVING ON A CURVED ROAD, TWICE HAPPENED AT THE SAME LOCATION 1 WEEK APART. FIRST LOST THE POWER STEERING, THEN THE ESP/TRACTION CONTROL LIGHTS ON, POWER BRAKE LOST NEXT. MANAGE TO STOP THE CAR, TURN ON THE HAZARD LIGHTS AND RESTART THE 2010 T&C. THEN EVERY THING BACK TO NORMAL AGAIN. SENT TO SANDS CHRYSLER DEALER OVER QUAKERTOWN PA 18951, NO CODE READ OUT, SUGGEST TO START WITH 90K MAINTENANCE. NOTICED SO MANY SIMILIAR CASE REPORTED THROUGH THE WEB PAGES, HOPE CHRYSLER TREAT THIS SERIOUSLY. THE DEALER DID NOT PERFORM THE L25 RECALL ON THE IGNITION SWITCH, LOOKS LIKE MY CAR IS NOT QUALIFY, I WILL DOUBLE CHECK AGAIN. MILAGE READING IS 96069

NHTSA ODI #11139734

87,000 miles · Oct 11, 2018

Unknown Or Other

WATER LEAKING INTO PASSANGER SIDE FLOOR BOARD , SOAKING CARPET AFTER A RAIN AND CAUSING BLOWER MOTER TO QUIT.

NHTSA ODI #11139698

122,000 miles · Oct 8, 2018

StructureWheelsCrash

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I BOUGHT A VEHICLE 3 DAYS AGO. I COMPLAINED ABOUT THE TIRES SOUNDING LIKE IT WAS WOBBLING. I TOLD THE OWNER AND OTHER EMPLOYEES THAT IT SOUNDED LIKE SOMETHING WAS WRONG. THEY SAID THAT THEY DID NOT HEAR IT BUT HAD THE TIRES BALANCED AND THE ROTORS TURNED. I RAN MY KIDS TO BASKETBALL PRACTICE AND LATER ON THAT NIGHT THE TIRE SOUNDS GOT WORSE AND WE'RE MUCH LOUDER. I WAS DRIVING HOME AND JUST TURNED INTO MY NEIGHBORHOOD AND MY FRONT DRIVER SIDE TIRE FLEW OFF. THE TIRE AND RIM WE'RE TRAVELING THROUGH A YARD AT 30+ MPH. I SLAMMED TO THE GROUND AND STOPPED THE VEHICLE. IT WAS TERRIFIYNG. THE FLYING TIRE AND RIM WOULD HAVE FATALLY INJURED SOMEONE IF THIS WAS IN THE DAYTIME HOURS.

NHTSA ODI #11138957

30,000 miles · Sep 28, 2018

Tires

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH BF GOODRICH ADVANTAGE TA RADIAL TIRES, SIZE: 225/65R16 (NA). WHILE DRIVING APPROXIMATELY 75 MPH, THE REAR DRIVER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE ALUMINUM VALVE STEM DETACHED FROM THE TIRE AND THE LUG NUTS WERE SEVERELY CORRODED. THE CONTACT STATED THAT THE REMAINING THREE TIRES WERE SUBJECT TO SEVERE CRACKING ON THE SIDEWALLS AND THERE WERE RUBBER FRAGMENTS FROM THE REAR DRIVER'S SIDE TIRE AT THE TIME OF THE BLOWOUT. A HIGHWAY HELPER WAS CONTACTED TO REPLACE THE TIRE WITH THE SPARE LOCATED UNDERNEATH THE VEHICLE. HASTINGS CHRYSLER CENTER (2980 HIGHWAY 61 SOUTH, HASTINGS, MINNESOTA 55033, (651) 437-5200) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TIRE VALVE SENSOR. IT WAS DETERMINED THAT SEVERE LUG NUT CORROSION WAS EVIDENT IN ALL OF THE TIRES. THE CONTACT STATED THAT ALL FOUR TIRES WERE OEM EQUIPMENT PURCHASED ON JANUARY 4, 2011. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE TIRE FAILURE MILEAGE WAS 14,000.

NHTSA ODI #11132104

110,000 miles · Sep 26, 2018

Air BagsElectrical SystemEngine

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. SIMULTANEOUSLY, THE ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED ON AN INTERMITTENT BASIS AFTER RESTARTING THE VEHICLE IN AN ATTEMPT TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVEN TIMES IN ONE DAY. GRANGER MOTORS FORD DODGE CHRYSLER JEEP (1708 SYCAMORE STREET, GRANGER, IOWA 50109, (515) 999-23224) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA ODI #11131732

118,000 miles · Sep 17, 2018

Exterior Lighting

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #11129883

123,000 miles · Sep 13, 2018

Electrical SystemEngine

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO KIMBERLY CAR CITY (LOCATED AT 625 W KIMBERLY RD, DAVENPORT, IA 52806, (563) 391-8300) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

NHTSA ODI #11129295

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module