Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

What owners actually said

1,556 reports

Mileage unknown · Oct 13, 2014

Visibility/wiper

I WAS DRIVING AND I TURNED THE SWITCH ON FOR MY WIPERS. SOMETHING SMELLED LIKE IT WAS BURNING, AND MY WIPERS WOULD NOT MOVE. NOW THEY HAVE COMPLETELY STOPPED WORKING. ON 10/12/2013, IT WAS RAINING IN THE EVENING AND MY WIPERS JUST STOPPED WORKING. THANK GOD I WAS REALLY CLOSE TO HOME FOR IT WAS HARD TO SEE. *TR

NHTSA ODI #10644247

80,000 miles · Oct 8, 2014

Engine

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.…

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NHTSA ODI #10643246

103,936 miles · Oct 6, 2014

Electrical SystemExterior Lighting

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WE ARE EXPERIENCING THE SAME PROBLEMS AS IDENTIFIED IN THE BELOW INVESTIGATION. DATE INVESTIGATION OPENED: SEP 25, 2014 DATE INVESTIGATION CLOSED: OPEN NHTSA ACTION NUMBER: DP14004 COMPONENT(S): ELECTRICAL SYSTEM THE CAR'S HEADLIGHTS WILL EITHER NOT TURN ON OR WILL TURN OFF WHILE DRIVING. WE HAVE BROUGHT IT TO THE DEALERSHIP NUMEROUS TIMES AND THEY WEREN'T ABLE TO REPRODUCE THE PROBLEM(ALTHOUGH THEY SAW MANY TIPM ERROR CODES. IT FINALLY OCCURRED AGAIN LAST WEEK AND MY WIFE RUSHED TO THE DEALERSHIP AND NEEDED TO LET THE CAR RUN FOR TWO HOURS SINCE THE TECHNICIAN WAS BUSY AND WE DIDN'T WANT TO RISK THEM NOT SEEING IT OCCUR. THEY HAVE DETERMINED IT TO BE A FAILING TIPM MODULE AND THE PART IS CURRENTLY ON BACKORDER WITH NO ESTIMATED DELIVERY DATE. WE CAN NO LONGER USE THE CAR DUE TO SAFETY CONCERNS AND ARE FEVERISHLY WAITING ON THE REPLACEMENT PART. DRIVING ON A HIGHWAY AT NIGHT AND LOSING YOUR LIGHTS, NOT A GOOD THING. *TR

NHTSA ODI #10641801

35,000 miles · Oct 3, 2014

Seats

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE SEATS FAILED TO RELEASE AND RECLINE. THE CONTACT MENTIONED THAT THE SEATS WOULD MOVE INDEPENDENTLY WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE POWER CONTROLS INTERMITTENTLY STOPPED WORKING, THE WINDSHIELD WIPERS ACTIVATED, AND THE SENSORS ILLUMINATED. THE SPEEDOMETER, TACHOMETER, AND THE RADIO WERE ALL BLINKING INTERMITTENTLY. THE PROBLEM RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

NHTSA ODI #10641316

30,000 miles · Oct 3, 2014

Seats

PASSENGER SEAT SIDE PANEL SEPARATED FROM THE SEAT PINCHING MY WIFE'S RIGHT THIGH. THE CLIP THAT WAS SUPPOSED TO HOLD IT IN PLACE SNAPPED OFF. *TR

NHTSA ODI #10641274

56,000 miles · Oct 2, 2014

Unknown Or Other

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THE PASSENGER SLIDING DOOR WOULD NOT OPEN USING ANY OF THE REMOTES, THE OUTSIDE DOOR HANDLE OR THE INSIDE DOOR HANDLE. THE FINAL DIAGNOSIS WAS A FAILED LATCH ASSEMBLY AND ACTUATOR. HOWEVER, THE CHRYSLER DEALERSHIP WAS UNABLE TO MAKE THE REPAIR UNTIL AFTER A BODY SHOP WAS ABLE TO PARTIALLY SEPARATE THE DOOR HANDLE BEZEL FROM THE INTERIOR DOOR PANEL. WITH THE BEZEL SLIGHTLY AJAR, THE DEALERSHIP PERSONNEL WERE ABLE TO INSERT A CLOTHES HANGER TO "JIMMY" THE DOOR HANDLE ROD AND OPEN THE DOOR. THE 2 SCREWS THAT NEED TO BE REMOVED IN ORDER TO PROPERLY REMOVE THE BEZEL FACE FORWARD AND ARE NOT VISIBLE, AND ARE INACCESSIBLE, WHEN THE DOOR IS CLOSED AS THE B PILLAR IS IN THE WAY. THE VEHICLE WAS OUT OF WARRANTY SO WE PAID FOR THE REPAIR; HOWEVER, A FLAWED DESIGN THAT CAUSED A BODY SHOP TO GET INVOLVED AND REQUIRED ADDITIONAL TIME BY THE DEALERSHIP PERSONNEL ADDED ABOUT $190.00 TO THE COST OF THE REPAIR. I MAILED A CERTIFIED LETTER TO CHRYSLER CUSTOMER CARE ON JUNE 25TH SEEKING REIMBURSEMENT FOR THIS ADDITIONAL COST AS I BELIEVE A SEVERE FLAW IN THEIR DESIGN CAUSED THIS EXTRA EXPENSE. TO DATE (OCTOBER 2, 2014) I HAVE YET TO RECEIVE A RESPONSE FROM CHRYSLER. IF SUCH A FAILURE (UNABLE TO OPEN THE DOOR USING THE HANDLES) IS POSSIBLE, THIS COULD RESULT IN A TRAGEDY IN THE EVEN OF AN EMERGENCY WHERE SOMEONE NEEDED TO BE REMOVED FROM THE CENTER OR REAR SEAT AREAS. *TR

NHTSA ODI #10640961

55,000 miles · Oct 1, 2014

Electrical System

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REMOTE ENTRY ELECTRICAL SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE ELECTRICAL FAILURE WAS CAUSED BY WEAR AND TEAR. THE VEH…

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NHTSA ODI #10640457

70,000 miles · Sep 30, 2014

Air Bags

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND STATED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10640135

45,500 miles · Sep 25, 2014

Engine

ON MULTIPLE OCCASIONS VEHICLE HAS STALLED A LOW SPEEDS OR WHILE STOPPED AT LIGHT. VEHICLE RESTARTS IMMEDIATELY WITH NO ISSUES. THERE IS NO WARNING OF NOISE OR STUTTERING PRIOR TO STALLING. *TR

NHTSA ODI #10639152

67,557 miles · Sep 25, 2014

EngineService BrakesSteering

VEHICLE SHUT OFF, LOST STEERING, BRAKES AND ALL ELECTRICAL, EXCEPT FOR THE STABILITY CONTROL LIGHT WHICH WAS ILLUMINATED. I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD. I WAS ABLE TO RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES SINCE. CONTACTED CHRYSLER WHO SAID THEY HAD NO INFO ON ANY SUCH PROBLEM. *TR

NHTSA ODI #10639071

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module