Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

Unknown Or Other complaints

96 reports

Clear category filter

83,000 miles · Aug 5, 2016

Electrical SystemEngineUnknown Or Other

SEVERAL IGNITION PROBLEMS AND ENGINE SHUTOFF WHILE DRIVING. OFTEN KEY IS TURNED AND VEHICLE DOES NOT START NO ACCESSORY NOTHING. AND TWICE WHILE DRIVING ENGINE QUIT BOTH TIMES ON CITY STREET. THE DATE GIVEN BELOW WILL BE THE LATEST OF THESE INCIDENTS.

NHTSA ODI #10893651

90,000 miles · Jul 14, 2016

Electrical SystemUnknown Or Other

Read full complaint

THIS VEHICLE HAS GIVEN PROBLEMS WITH THE ELECTRICAL SINCE I GOT IN BRAND NEW IN WINTER 2009. WHEN DRIVEN FOR MORE THEN A COUPLE HOURS, ALL THE ELECTRICAL WILL FLASH OFF FOR A FEW SECONDS, TO INCLUDE MY POWER STEERING HEADLIGHTS, DASH LAMPS, ETC. I HAD THE RECALL DONE WHICH REPLACED THE IGNITION SWITCH WHICH SUPPOSEDLY WAS THE PROBLEM. NOW THAT THIS RECALL HAS BEEN DONE, MY KEY GETS STUCK IN MY IGNITION, THE TIRE PRESSURE SYSTEM RANDOMLY TURNS OFF, AND TO TOP IT OFF THE ELECTRICAL STILL FLASHES ON AND OFF AFTER DRIVING FOR MORE THEN AN HOUR OR TWO. THE DEALERSHIP HAS STATED THEY DON'T KNOW WHAT CAUSES THIS AS IT NEVER HAPPENS WHEN THEY TEST DRIVE IT. ANOTHER PROBLEM THAT I'VE HAD SINCE DAY ONE, IS WITH THE TRANSMISSION. WHEN YOU SLOW DOWN TO MAKE A TURN AND PRESS THE GAS TO SPEED BACK UP WITH THE WHEEL STILL TURNED THE TRANSMISSION WILL JERK INTO GEAR. THIS ALSO HAS BEEN LOOKED AT MULTIPLE TIMES AND THE DEALERSHIP DID NOT KNOW WHAT WAS CAUSING IT.

NHTSA ODI #10884886

Mileage unknown · Jun 30, 2016

Electronic Stability Control (esc)Unknown Or Other

ESP WARNING LIGHT CONTINUES TO COME ON WHILE THE VEHICLE IS IN MOTION. HAVE TAKEN VEHICLE FOR REPAIR MULTIPLE TIMES AND IT STILL COMES ON.

NHTSA ODI #10881670

89,000 miles · Jun 3, 2016

Unknown Or Other

Read full complaint

HAVE HAD THREE SEPARATE INCIDENTS THAT LEAD ME TO BELIEVE TH TIPM IS FAULTY. I'VE HAD TWO INCIDENTS WHERE THE VEHICLE ENGINE SHUTS OFF WHILE DRIVING. EACH TIME I PUT THE TRANS IN N, TURNED THE IGNITION, AND CONTINUED DRIVING. ONE INCIDENT, WHILE DRIVING ON THE EXPRESSWAY, WHERE THE TPM SYSTEM LIGHT CAME ON, THEN AN ERROR MESSAGE STATING "CHECK TPM SYSTEM" CAME ON, FOLLOWED BY THE PSI READINGS FOR EACH TIRE CHANGED FROM 38 TO -- ONE BY ONE... THEN JUST AS QUICK, EVERYTHING WENT BACK TO NORMAL. YESTERDAY HAD AN INCIDENT WHERE, AFTER DRIVING AROUND ALL DAY, I SHUT THE CAR OFF THEN ALMOST IMMEDIATELY TRIED TO START IT ONLY TO HAVE THE CLASSIC "CLICK, CLICK, CLICK". AFTER A COUPLE ATTEMPTS OF TURNING IGNITION BACK AND FORTH, I GOT A JUMP AND THEN THE ENGINE STARTED WITHOUT ISSUE. AFTER THE JUMP I SHUT THE CAR OFF AND IT STARTED RIGHT UP.

NHTSA ODI #10872292

Mileage unknown · Jun 1, 2016

Unknown Or Other

Read full complaint

RECEIVED THE SAFETY RECALL NOTICE R03/NHTSA 14V-373 IN MAY 2015. CALLED MY LOCAL DEALER, LADD HANFORD IN LEBANON, PA WITH THE NOTICE IN JUNE 2015. I HAVE HEARD NOTHING FROM THE DEALER. I CALLED IN SEPTEMBER 2015 AND I WAS TOLD IT WOULD TAKE SOME TIME TO GET THE PARTS IN ORDER TO PERFORM THE RECALL SERVICE. IT IS NOW GOING ON 1 YEAR FROM THE TIME THAT I'VE CALLED. IN THE MEANTIME, I HAVE RECEIVED 2 MORE NOTICES FROM THEM ABOUT THE RECALL AND REQUIRED SERVICE. SHOULD IT TAKE A DEALER OVER 1 YEAR IN ORDER TO OBTAIN PARTS AND PERFORM SERVICE ON A RECALL SERVICE BULLETIN?

NHTSA ODI #10871952

80,000 miles · Jun 1, 2016

Unknown Or Other

BRAKING PROBLEMS. CAR SHAKES WHEN BRAKING AT HIGHER SPEEDS. GROWLING NOISE WHEN BRAKING AT TIMES. VEHICLE ROTORS HAVE BEEN REPLACED TWICE.

NHTSA ODI #10871937

90,000 miles · Feb 19, 2016

Unknown Or Other

SAFETY RECALL L25. I HAVE CONTACTED DRIVER'S VILLAGE CHRYSLER DEALER ON 3 OCCASIONS (JANUARY 9, 23, AND FEBRUARY 19) TO INQUIRE ABOUT REPLACING THE WIN MODULE AND 2 FOBIKS AND HAVE BEEN TOLD ON EACH OCCASION THAT THE MANUFACTURER HAS NOT SENT ENOUGH REPLACEMENT PARTS IN ORDER TO FIX MY VEHICLE. THE RECALL STATES TO CONTACT YOU…

Read full complaint

NHTSA ODI #10837077

Mileage unknown · Dec 2, 2015

Unknown Or Other

Read full complaint

THE DEALERSHIP ARIGO WEST PALM BEACH IS FAILING TO COMPLY WITH WIN (WIRELESS IGNITION NODE) MODULE RECALL - CHRYSLER TOWN & COUNTRY MINI VAN. MY FIRST ATTEMPT WAS 18JUNE2015. THEY ARE DISMISSIVE SAYING THAT THEY DON'T KNOW HOW TO GET THE PARTS DESPITE OF MULTIPLE PHONE CALLS AND ON SITE VISITS TO THE DEALERSHIP. THEY TOLD ME TO DEAL DIRECTLY WITH CHRYSLER MYSELF. I AM SECOND GUESSING CHRYSLER'S ABILITY TO HANDLE THEIR OWN RECALLS AND I AM CONCERNED WITH THE SAFETY OF MY CHILDREN WHILE ON THE ROAD WITH THIS CAR. AN URGENT SOLUTION IS NEEDED.

NHTSA ODI #10807929

Mileage unknown · Oct 23, 2015

Unknown Or Other

FCA SAFETY RECALL R03, WENT TO THE DEALER IN MAY 2015 TO GET THIS REPAIRED. WAS INFORMED THEY NEEDED TO ORDER THE PART, HAVE GONE BACK TWICE AND CALLED ON SEVERAL OCCASIONS AND AM BEING TOLD THAT THEY ARE STILL WAITING FOR PARTS.

NHTSA ODI #10785484

85,000 miles · Oct 2, 2015

Exterior LightingUnknown Or Other

THE HEAD LIGHTS NO LONGER WORK, THE CAR CUTS OFF AT RANDOM, RADIO WINDOWS ARE POSSESSED. THIS HAS ALL BE ATTRIBUTED TO A FAULTY TIPM.

NHTSA ODI #10779255

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module