Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

Steering complaints

128 reports

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Mileage unknown · Mar 6, 2017

EngineService BrakesSteering

MY 2010 TOWN AND COUNTRY SHUT OFF WHILE DRIVING WITHOUT A WARNING IT ALMOST CAUSE ME AND MY KIDS TO BE IN A ACCIDENT THIS MORNING TAKING MY KIDS TO SCHOOL PLEASE SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT OR WORSE

NHTSA ODI #10958770

85,000 miles · Mar 2, 2017

EngineSteering

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OUR 2010 CHRYSLER T&C STATED TO HAVE ENGINE STALL PROBLEMS SINCE TWO YEARS AGO. BASICALLY THE ENGINE JUST STOPPED WHEN DRIVING (THE RPM DROPS TO 0). THE DRIVER WILL FEEL THE STEERING WHEEL GETS HEAVY AND THE TRACTION WARNING LIGHT COMES ON. WE DID THE CHRYSLER R03 SAFETY RECALL REPAIR (I..E REPLACE THE WIN MODULE) BUT IT DOES NOT HELP AT ALL. ESPECIALLY PRONE TO STALL IN THE FIRST 20 MINUTES OF DRIVING WHEN TEMPS WAS LOW, AND ESPECIALLY WHEN HUMID. WE HAVE HAD IT CHECKED BY MULTIPLE MECHANIC SHOPS BUT NO CLUE WAS FOUND. MULTIPLE PARTS HAVE BEEN REPLACED (CRANKSHAFT POSITION SENSOR, CAMSHAFT SENSOR, AND EGR VALVE) BUT NOTHING WORKED. NOW FOR EVERY DRIVING WE EXPECT AT LEAST 2-3 ENGINE STALLS ON THE ROAD. IT IS VERY DANGEROUS!! I SEE LOTS OF SIMILAR COMPLAINTS ONLINE AND CHRYSLER SHOULD DEFINITELY SOLVE THIS!

NHTSA ODI #10958318

126,075 miles · Dec 16, 2016

Electronic Stability Control (esc)EngineSteering

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WHILE DRIVING THE VEHICLE, ALWAYS UNDER 40MPH, THE TRACTION CONTROL LIGHT COMES ON, I LOSE POWER STEERING, THE ENGINE SHUTS DOWN, ALL LIGHTS AND RADIO IS DOWN. SO FAR I HAVE BEEN ABLE TO PUT IT IN NEUTRAL AND RESTART. THIS MORNING I HIT A CURB GOING AROUND THE ROUND ABOUT TAKING MY KIDS TO SCHOOL. THIS HAS BEEN GOING ON OVER A YEAR. IT DOESN'T MATTER IF ITS COLD OR HOT, RAINING OR SUNNY. IT WILL GO A MONTH WITH NOTHING AND THEN IN ONE DAY IT WILL DIE 6 TIMES. WE HAVE BEEN TO PRIVATE MECHANICS WE HAVE BEEN TO TWO DIFFERENT CHRYSLER DEALERS AND THEY HAVE CHECKED THE ERG VALVE AND THE KEY FOB, THE IGNITION SWITCH, THEY HAVE CHECK THE BATTERY, RAN DOWN ALL THE ELECTRICAL STUFF, THEY HAD IT FOR 2 DAYS LAST WEEK AND COULDN'T FIGURE IT OUT. IT'S DIED ON MY 4 TIMES THIS WEEK. I HAVE FOUR KIDS AND I'M ALWAYS IN THE VAN AND NOW I'M SCARED TO DRIVE IT! WE CHECKED THE VIN AND THERE IS NO RECALL AS WE ALREADY DID THE VENT WINDOW. BUT THE RECALLS THAT ARE LISTED DESCRIBE EXACTLY WHAT IS HAPPENING. SO CHRYSLER KNOWS AND DOESN'T CARE! YOU CANNOT JUST RECALL CERTAIN BATCHES WHEN THERE ARE CLEARLY OTHER VEHICLES DOING THE SAME PROBLEM. WHAT IS CHRYSLER PREPARED TO DO FOR A FAMILY WHEN THEY ARE SERIOUSLY INJURED IN AN ACCIDENT BECAUSE OF THEIR VAN! CAN'T TRADE IT IN. DON'T HAVE THE MONEY TO TAKE THE LOSS, WTF ARE CONSUMERS SUPPOSED TO DO WITH THESE VANS. WE ARE THE ORIGINAL OWNERS OF THE 2010 T&C, I LOVE THIS VAN BUT IT SCARES ME TO DEATH! I JUST WANT IT FIXED! I MEAN I LOVE ROLLER COASTERS TOO BUT IF ONE KEPT GOING OFF THE TRACKS I'M NOT [XXX] SURE I WOULDN'T RIDE IT OR PUT MY FAMILY ON IT. PLEASE CHRYSLER FIX THESE CARS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10935597

80,000 miles · Nov 30, 2016

Electrical SystemEngineSteering

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DURING DRIVING (TYPICALLY CITY SPEEDS OF ~30-45MPH), WITHOUT WARNING OR NOTIFICATION THE ENGINE WILL SHUT OFF AND YOU WILL LOSE ALL POWER STEERING AND BRAKING IS SERIOUSLY DIMINISHED. IT HAS HAPPENED ONCE ON THE HIGHWAY AT ~65MPH THAT I AM AWARE OF). WHEN THIS HAPPENS THE ONLY INDICATION YOU GET IS THE RED TRACTION CONTROL LIGHT ON THE DASHBOARD.IT CAN HAPPEN WHILE TURNING, DRIVING STRAIGHT, CURVES, ETC. IN ORDER TO GAIN ENGINE POWER AND THE ABILITY TO STEER, THE ONLY FIX ACTION IS TO PLACE THE VEHICLE IN NEUTRAL AND TURN THE KEY TO RESTART. IT WILL NOT JUST RESTART IN "DRIVE". WE HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP 4+ TIMES IN ORDER TO DIAGNOSE AND FIX...TO WHICH WE HAVE BEEN TOLD "THERE IS NOTHING SHOWING UP ON DIAGNOSES", "SOUNDS LIKE IT COULD BE X, BUT IT'S $1500 TO REPLACE AND WE CAN'T GUARANTEE IT WILL FIX IT". WE HAVE MADE SURE THAT IT IS NOT VISIBLY RELATED TO THE IGNITION ISSUE NOTED ON SOME OTHER SAME YEAR/MODEL VEHICLES...ALTHOUGH IT CANNOT BE 100% RULED OUT AS SOMEHOW RELATED. I HAVE DONE RESEARCH ON CHRYSLER WEBFORUMS AND THIS ISSUE HAS BEEN NOTED BY MULTIPLE OTHER OWNERS (IE. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T27257_DS557462 ) AND ONE OF THE MECHANICS MADE AN OFF THE CUFF REMARK ABOUT SEEING THIS ISSUE BEFORE AS WELL. WE HAVE RECENTLY MOVED CITIES AND I PLAN ON TAKING THIS TO A NEW DEALER IN AN ATTEMPT TO FIX THE ISSUE. BUT THIS IS A SERIOUS SAFETY ISSUE, IF THIS WAS TO OCCUR WHILE TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR AT A TIME WHEN THE CAR IN FRONT IS BRAKING, IT COULD BE DEADLY. I USED TO HAPPEN ABOUT ONCE A MONTH, BUT IT'S STARTING TO BECOME MORE FREQUENT (ALMOST WEEKLY, SOMETIMES, 2-3 TIMES/DAY). *TR

NHTSA ODI #10928711

78,000 miles · Oct 31, 2016

Steering

MY CHRYSLER TOWN AND COUNTRY 2010 IS SUDDENLY TURNING OFF WHILE DRIVING. NO ONE CAN FIND A CODE WHATS WRONG WITH IT. *TR

NHTSA ODI #10920275

92,000 miles · Sep 10, 2016

EngineSteeringVehicle Speed Control

ENGINE WILL SHUT OFF WHILE DRIVING, LOSS OF STEERING, CONTROL AND BRAKES OCCURS. THIS IS WHILE DRIVING ON A CITY STREET.

NHTSA ODI #10905540

55,000 miles · Aug 24, 2016

EngineService BrakesSteering

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2010 TOWN AND COUNTRY CAN HAS BEEN STALLING WHILE DRIVING THE STEERING LOCKS AS WELL AS THE BREAKS. IT USUALLY HAPPENS WHEN I'M GOING BETWEEN 20 TO 35 MPH.IIT WILL COMPLETELY DIE IN THE MIDDLE OF THE STREET AND THE WORST IS CROSSING A BUSY INTERSECTION! I HAVE TAKEN IT TO SEVERAL MECHANICS AND UNABLE TO FIND THE PROBLEM SOME OF THEM JUST IGNORE THIS DANGEROUS PROBLEM. IT HAS SHUT OFF IN THE MIDDLE OF RUSH HOUR WITH MY KIDS IN THE VAN. THERE HAS BEEN SEVERAL TOWN AND COUNTRY VAN OWNERS WITH THE SAME PROBLEM. WHEN WILL CHRYSLER CORP OR ANYONE GOING TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS KILLED? THIS HAS BEEN AN ON GOING PROBLEM SINCE LAST YEAR WITH NO HELP!

NHTSA ODI #10898390

75,000 miles · Jul 19, 2016

Electronic Stability Control (esc)EngineSteering

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MY FAMILY PURCHASED A 2010 CHRYSLER TOWN AND COUNTRY IN NOVEMBER 2014. THE VEHICLE SEEMED TO DRIVE NORMALLY UNTIL SOMETIME AT THE BEGINNING OF 2015 (I CAN ALWAYS GET EXACT DATES OF SERVICE) WHEN IT BEGAN TO STALL WHILE DRIVING. THE STALLING TYPICALLY HAPPENS AT LOW SPEEDS ' LESS THAN 35 MPH. IT HAS STALLED ONCE IN A 40 MPH ZONE, BUT MORE OFTEN THAN NOT IT HAPPENS ON A RESIDENTIAL STREET WITH A SPEED LIMIT OF 25 MPH OR LESS. AS THE VEHICLE STALLS, THE TRACTION CONTROL LIGHT FLASHES AND THE POWER STEERING GOES OUT. THE CAR BECOMES UNMANAGEABLE, AND THE ONLY OPTION FOR THE DRIVER IS TO ATTEMPT TO PULL OVER, COME TO A COMPLETE STOP, PLACE THE VEHICLE IN PARK, AND RESTART. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP A FEW TIMES AND ONCE TO AN AUTO REPAIR BUSINESS UNAFFILIATED WITH CHRYSLER. NONE OF THE TECHNICIANS WHO HAVE SEEN THE CAR CAN DIAGNOSE THE ISSUE. THEY HAVE TRIED TO REMEDY THE PROBLEM, BUT THE REPAIRS THAT WERE MADE WERE ONLY GUESSES AND DID NOT FIX THE VEHICLE. WE HAVE ANOTHER APPOINTMENT WITH CHARLIE'S ON AUGUST 1. THIS WAS THE EARLIEST 'ONE OF THEIR BEST TECHNICIANS' COULD SEE US. DURING THIS TIME WE HAVE ALSO CONTACTED THE CHRYSLER, THE MANUFACTURER, TO SEEK GUIDANCE. THEY ARE NOT ABLE TO PROVIDE ANY OTHER THAN TO TELL US TO REACH OUT TO THE ATTORNEY GENERAL. ADDITIONALLY, SEVERAL WEBSITES\FORUMS DISCUSS THIS EXACT PROBLEM. IT IS NOT AN ISOLATED INCIDENT. HERE ARE A FEW EXAMPLES: HTTP://WWW.CHRYSLERPROBLEMS.COM/TRENDS/ HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2010/ENGINE/ENGINE_STALLS_SHUTS_DOWN_WHILE_DRIVING.SHTML HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2011/CHRYSLER/TOWN+AND+COUNTRY/ELECTRICAL+SYSTEM

NHTSA ODI #10885979

98,304 miles · Jul 13, 2016

EngineService BrakesSteering

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I TOOK MY VAN IN FOR A SIMPLE VALVE CHANGE BECAUSE IT WAS USING A LOT OF OIL ON 2/15/16. A WEEK AND A HALF LATER I RECEIVED MY VAN BACK AND IT STALLED IN FRONT OF A TRACTOR TRAILER TRUCK. VAN WAS RETURNED TO THE DEALERSHIP AND THEY CLAIMED TO REPAIR /INSTALL NEW GAS PUMP, EGR VALVE, GASKETS, CRANK SENSORS ETC. I RECEIVED MY VAN BACK ON 4/2 CLAIMING EVERYTHING WAS REPAIRED. THE VAN WAS NO LONGER STALLING. ON 4/3 WHILE DRIVING ON THE PARKWAY, IN HEAVY TRAFFIC MY BRAKES, STEERING WHEEL LOCKED AND VAN SHUT OFF WHILE DRIVING. JUST MISSED GOING OVER THE GUARD RAIL. AGAIN TOOK TH VAN BACK TO THE DEALERSHIP, CONTACTED CHRYSLER CUSTOMER SERVICE WHICH MADE THE DEALERSHIP OWNER VERY IRATE. MY VAN WAS IN THE DEALERSHIP FROM 2/15 TO JUNE. I GOT THE RUN AROUND ABOUT WE ARE DOING EVERYTHING TO REPAIR YOUR VEHICLE. GUESS WHAT, IT IS STILL NOT REPAIRED THE VAN CONTINUOUSLY STALL ANYTIME YOU MADE A HARD TURN. IT WAS AT THE POINT OF NO RETURN. THE LONGER THE DEALERSHIP HAD IT THE WORSE THE VAN GOT. MEANWHILE ALL OF THIS EXTRA STRESS IS STARTING TO AFFECT MY HEALTH. I PAID FOR A $42,000 VAN AND EVEN CHRYSLER HAS NO IDEA OF HOW TO FIX IT. I GOT FED UP IN JUNE AND ASKED TO HAVE THE VAN RETURNED BACK TO ME. AFTER MORE THAN 3 MONTHS THEY WERE EVER SO HAPPY TO RETURN THE VEHICLE BACK TO ME. AS OF NOW I STILL DON'T HAVE ALL THE RECEIPTS OF EXACTLY WHAT WAS DONE TO THE VAN. ALL I KNOW IS THAT I WOULD NEVER BUY ANOTHER CHRYSLER AGAIN BECAUSE OF THE TREATMENT RECEIVED AND THEIR UNCARING ATTITUDE ABOUT THE SAFETY OF THE VEHICLE. AT THIS POINT I FOUND OUT THAT I AM NOT THE ONLY ONE WITH THIS STALLING ISSUE. I FEEL CHRYSLER IS AWARE OF IT AND DON'T KNOW HOW TO GO ABOUT CORRECTING IT. THE VEHICLE WAS IN THE DEALERSHIP AT THE TIME ON 2/15 FOR A RECALL FOR THE IGNITION NODE(R03). I DON'T KNOW IF THE RECALL INITIATED ALL THE ACTION OR INCOMPETENCE. I HAVE TOWING RECEIPTS IN EXCESS OF 100 MILES.

NHTSA ODI #10884651

85,000 miles · Jul 6, 2016

Air BagsService BrakesSteering

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WHILE DRIVING VEHICLE WE HAVE LOST POWER STEERING AND ALL CONTROLS TO VEHICLE ON 5 OCCASIONS. THIS COMMONLY OCCURS AFTER HITTING BUMP IN ROAD. SYMPTOMS OF VEHICLE MATCH UP EXACTLY TO NHTSA CAMPAIGN NUMBER: 14V373000, THIS IS AN EXPANSION OF RECALL 11V-139 (THE ENGINE WILL TURN OFF, WHICH WILL THEN DEPOWER VARIOUS KEY SAFETY SYSTEMS INCLUDING BUT NOT LIMITED TO AIR BAGS, POWER STEERING, AND POWER BRAKING), HOWEVER CHRYSLER SAYS MY VEHICLE IS NOT INCLUDED IN THIS RECALL. MY VEHICLE WAS MANUFACTURED SEVERAL MONTHS AFTER THE VEHICLES INCLUDED IN THAT RECALL. I BELIEVE MY VEHICLE IS ALSO AFFECTED.

NHTSA ODI #10882902

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module