Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

Service Brakes complaints

127 reports

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169,812 miles · Oct 27, 2017

EngineService BrakesSteering

2010 TOWN AND COUNTRY ENGINE DIED WHEN IN MOTION GOING AROUND 35 MPH ALSO DIED WHEN COMING TO A STOP AT STOP LIGHT. THE ELECTRONIC STABILITY CONTROL LIGHT WENT ON WHEN ENGINE CUT OFF. LOSS OF POWER STEERING AND POWER BRAKES. WAS ABLE TO PUT IT IN PARK AND RESTART.

NHTSA ODI #11040325

Mileage unknown · Oct 2, 2017

EngineService BrakesSteering

CAR ENGINE DIES MAKING BRAKES GAS PEDAL AND STEERING GO OUT! CAR COMPLAINTS.COM HAS A REPORT ON THIS PROBLEM?! DIRECTED ME TO THIS WEBSITE. PLEASE HELP FEAR FOR MINE AND KIDS SAFETY DRIVING THIS VEHICLE UNDER THESE CIRCUMSTANCES! WE WERE DRIVING WHILE THIS TOOK PLACE.

NHTSA ODI #11031363

70,000 miles · Aug 30, 2017

EngineService BrakesSteering

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WE'VE HAD A SPORADIC, REOCCURRING PROBLEM WHERE THE ENGINE SHUTS DOWN WHILE DRIVING DOWN THE ROAD. THE VAN WILL LOSE ACCELERATION, THE POWER STEERING FAILS, (AT LEAST ONE TIME THE POWER BRAKES FAILED AS WELL) AND THE TRACTION CONTROL LIGHT ILLUMINATES. AS THESE HAPPEN, YOU REALIZE THAT THEY WERE CAUSED BECAUSE THE ENGINE HAS JUST PERFORMED AN UNCOMMANDED (BY THE DRIVER) SHUTDOWN. UNFORTUNATELY, NONE OF THESE SYMPTOMS ARE NECESSARILY IMMEDIATELY OBVIOUS. FOR INSTANCE, WHEN TRAVELING STRAIGHT (NOT USING POWER STEERING), AT LOW SPEEDS (NOT ACCELERATING), THE FIRST INDICATION OF FAILURE IS THAT THE TRACTION CONTROL LIGHT HAS ILLUMINATED. THE FAR MORE CONCERNING ISSUE IS WHEN YOU REALIZE THAT THE ENGINE (AND SYSTEMS) HAS FAILED WHILE ATTEMPTING TO TURN THROUGH AN INTERSECTION. AFTER THE ENGINE FAILS IT WILL RESTART IMMEDIATELY. THE ISSUE IS CONTROLLING THE VEHICLE -AFTER LOSING POWER STEERING, THE ABILITY TO ACCELERATE, TRACTION CONTROL, AND BRAKES - THROUGH THE FAILURE, IN TRAFFIC, OFTEN ON CONTAMINATED ROADS (RAIN, SNOW, OR ICE ARE COMMON FALL THROUGH EARLY SPRING WHERE WE LIVE) TO BE ABLE TO SAFELY RESTART THE ENGINE. THIS PROBLEM BEGAN TWO YEARS AGO. IT HAPPENED A FEW TIMES IN THE WINTER OVER A COUPLE WEEK SPAN AND THEN WENT AWAY. THE NEXT FALL (8-9) MONTHS LATER IT BEGAN DOING IT AGAIN. THE OCCURRENCES THIS TIME WERE MORE FREQUENT. WE WERE TOLD BY THE DEALERSHIP THAT THEY WERE UNABLE TO DUPLICATE OUR FAILURES DUE TO THE INTERMITTENT NATURE OF THE PROBLEM. AFTER A SEVERAL WEEKS, THE FAILURES STOPPED. NOW AT THE END OF SUMMER, IT'S BEEN PROBABLY 9-10 MONTHS SINCE THE LAST OCCURRENCE, IT HAS STARTED AGAIN. SEVERAL OCCURRENCES IN THE LAST WEEK. FROM WHAT WE CAN REMEMBER, THE FAILURES OCCUR WITH THE FIRST SEVERAL MINUTES OF THE TRIP (SOMETIMES MORE THAN ONE WITHIN A FEW MINUTES) AND USUALLY AT LOWER SPEEDS. WE CAN'T REMEMBER AN EVENT ABOVE 40 MPH.

NHTSA ODI #11020526

Mileage unknown · Aug 28, 2017

Service Brakes

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING WHEEL AND BRAKING SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE STEERING WHEEL SHAKES VIOLENTLY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. UPDAT…

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NHTSA ODI #10916893

130,000 miles · Aug 7, 2017

Electrical SystemService BrakesVisibility/wiper

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I PURCHASED THIS CAR TWO YEARS AGO WITH A LIMITED MILE WARRANTY. A MONTH LATER THE IGNITION MODULE WENT, WE ARE CONSTANTLY TAKING THE CAR TO HAVE BREAKS FRONT AND BACK AND ROTORS REPAIRED EVERY MONTH ON THE VEHICLE. WE WERE GIVEN A FALSE CARFAX REPORT AS WELL. IF THAT WASN'T ENOUGH THERE WAS A FAULTY SPARK PLUG WHICH COST ME 800.00 TO REMOVE THE HEAD GASKET TO REPLACE THE PLUGS THAT WERE NEVER REPLACED AND HAD DRY ROTTED. THIS OCCURRED IN JULY OF 2017 AFTER I SPENT 3K IN RENTAL CARS TO GET TO AND FROM WORK. ON 8/4/2017 THE THERMOSTAT BLEW WHICH COST 200.00 TO REPAIR NOW THE CATALYCT CONVERTER IS GONE AND ON 8/5/2017 THE CAR WAS ACTING POSSESSED. I CAME OUTSIDE SIDE TO START THE VEHICLE AND NOTICED THE WINDSHIELD WIPERS WERE GOING OFF AND THE CAR SMELT AS IF IT WERE BURNING. THEY KEYS WERE NOT IN THE VEHICLE. I NEED HELP I HAVE A FAMILY SIZE OF 6 WITH SMALL CHILDREN THAT RIDE IN THIS UNSAFE VEHICLE EVERY DAY. IT IS OUR ONLY MEANS OF TRANSPORTATION TO AND FROM WORK AND ADDITIONALLY I PAY A MONTHLY CAR PAYMENT OF $410.00 NOT INCLUDING INSURANCE.

NHTSA ODI #11013482

Mileage unknown · Jul 7, 2017

Service BrakesSteering

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING AND BRAKES FAILED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER (KEN NELSON LOCATED ON 1100 N GALENA AVE, DIXON, IL 61021), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ODI #11003643

Mileage unknown · Mar 6, 2017

EngineService BrakesSteering

MY 2010 TOWN AND COUNTRY SHUT OFF WHILE DRIVING WITHOUT A WARNING IT ALMOST CAUSE ME AND MY KIDS TO BE IN A ACCIDENT THIS MORNING TAKING MY KIDS TO SCHOOL PLEASE SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT OR WORSE

NHTSA ODI #10958770

88,000 miles · Mar 1, 2017

Electrical SystemFuel/propulsion SystemService Brakes

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FEBRUARY 2017: LATEST PROBLEM - STALLING UNEXPECTEDLY WHILE DRIVING AT LOW SPEED ON PARKWAY AND LOCAL ROADS WITH NO WARNING; CHECK ENGINE LIGHT CAME ON - DEALER REPLACED TWO O2 SENSORS AT A COST OF OVER $500, WHICH DID NOT FIX PROBLEM; TOOK FOR TEST DRIVE AND STALLING CONTINUED-RECEIVED CALL THAT TIPM NEEDED TO BE REPLACED AT A COST OF OVER $1,100 (SERVICE TECH SAID IT WAS A MANUFACTURER DEFECT BUT WAS NOT BEING COVERED BY CHRYSLER) - IF IT IS A DEFECT THEY ARE AWARE OF, SHOULDN'T IT BE COVERED?

NHTSA ODI #10957900

80,000 miles · Dec 28, 2016

Service Brakes

I BOUGHT THIS AUTO WITH 21954 MLES ON IT MAY 2013 AND THE REAR BRAKES HAD JUST BE REPLACED. NOW IN DEC 2016 WITH 80000 MILES I HAVE TO REPLACE THE ROTARS AND BRAKE PADS AGAIN WHEN THEY STARTED MAKING A NOISE. REAR BRAKES SHOULD LAST A LOT LONGER THAN THIS

NHTSA ODI #10937980

100,000 miles · Sep 2, 2016

EnginePower TrainService Brakes

VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING. I WAS DRIVING DURING THE DAY,STRAIGHT, ON A CITY STREET. VEHICLE TURNED OF AND I LOST ALL BREAKS AND POWER STEERING. I TOOK IT TO A DEALERSHIP AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG. I HAVE 5 KIDS AND CAN'T BE USING A VEHICLE THAT MAY OR MAY NOT JUST SHUT OFF WHILE DRIVING

NHTSA ODI #10903213

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module