Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

Engine And Engine Cooling complaints

26 reports

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82,000 miles · Feb 4, 2022

Engine And Engine CoolingPower Train

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The contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle failed to start up after multiple attempts. There were several unknown warning lights illuminated on the instrument panel. The contact had the vehicle towed to several dealers and independent mechanics where they informed him that the WIN (Wireless Ignition Node) module was defective and needed to be replaced. The dealer informed the contact that the WIN module had previously been replaced under an unknown recall; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 82,000.

NHTSA ODI #11450347

Mileage unknown · Aug 11, 2020

Engine And Engine Cooling

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALER STATE LINE CHRYSLER DODGE JEEP RAM OF KANSAS CITY (1001 W 104TH ST, KANSAS CITY, MO 64114, (816) 399-5457) WHO INFORMED THE CONTACT THAT THE EGR VALVE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE PERSISTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHO STATED THAT THE TIPM AND MOTOR MOUNT WERE POSSIBLY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED A SECOND TIME. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE KEYFOB HOWEVER, THE FAILURE WAS NOT COVERED UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #11348580

64,000 miles · Mar 12, 2015

Electrical SystemElectronic Stability Control (esc)Engine And Engine Cooling

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN ON A BUSY ROAD THE ENGINE SHUTOFF. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NO LONGER DRIVE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURE…

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NHTSA ODI #10693837

Mileage unknown · Feb 9, 2015

Electrical SystemEngine And Engine Cooling

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN THE CONSUMER ALSO STATED THE WIRELESS CONTROL MODULE WAS REPLACED. UPDATED 05/25/15*JB

NHTSA ODI #10682082

77,850 miles · Dec 22, 2014

Engine And Engine Cooling

OUR 2010 CHRYSLER TOWN AND COUNTRY STALLS (TURNS OFF) UNEXPECTEDLY. THIS HAS HAPPENED MULTIPLE TIMES, AND DOES NOT PRODUCE ANY ERROR CODES IN THE COMPUTER. NORMALLY THIS HAS HAPPENED AT SPEEDS LESS THAN 35 MPH AND EARLY IN OUR JOURNEYS. *TR

NHTSA ODI #10667762

88,000 miles · Dec 2, 2014

Engine And Engine CoolingService BrakesFire

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TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, IT TRAVELED ABNORMALLY TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE BRAKES REQUIRED REPLACEMENT EVERY THREE MONTHS. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THERE WAS SMOKE COMING FROM UNDERNEATH THE FRONT OF THE HOOD AND DISCOVERED THERE WAS ANTIFREEZE LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

NHTSA ODI #10661591

29,000 miles · Sep 3, 2014

Engine And Engine CoolingStructure

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THE CAB OF OUR VEHICLE FILLS WITH DUST MAKING IT A HAZARD FOR OUR FAMILY, WE CONTACTED THE DEALER AND THEY SAID WE NEEDED TO CHANGE THE CABIN AIR FILTER AND TO THEIR SURPRISE, THIS PARTICULAR VAN DID NOT COME WITH ONE. IT WAS STATED BY CHRYSLER THAT THERE WAS NOTHING THEY COULD DO, WE WOULD HAVE TO "LIVE WITH IT". THIS IS A MAJOR HEALTH CONCERN AND SAFETY CONCERN DUE TO VISIBILITY AND BREATHING ISSUES. THE DEALER HAS INSPECTED THE VEHICLE AND DOCUMENTED THE EXCESSIVE AMOUNT OF DUST IN THE VENTS, BUT CHRYSLER WILL DO NOTHING SAYING IT RUNS LIKE IT IS SUPPOSE TO. DUE TO THE EXCESSIVE AMOUNT OF DUST WE HAVE HAD TO COVER OUR CHILDREN FACES WITH TOWELS TO PREVENT BREATHING PROBLEMS. THIS OCCURS EVEN WHEN THE SYSTEM IS IN RECIRCULATE. *TR

NHTSA ODI #10630380

60,000 miles · Aug 26, 2014

EngineEngine And Engine Cooling

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, A LOUD ABNORMAL CLICKING SOUND EMITTED FROM THE ENGINE. THE PROBLEM PERSISTED. THE EGR VALVE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 1…

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NHTSA ODI #10628474

67,000 miles · Aug 1, 2013

Engine And Engine CoolingVisibility

HEATER HOSE Y-CONNECTOR IS FAULTY AND LEAKS AT THE SEAM OF THIS PLASTIC PIECE. YOU CAN SEE A VIDEO OF IT ON YOUTUBE. HTTP://WWW.YOUTUBE.COM/WATCH?V=UVN_EIAGTNW. *TR

NHTSA ODI #10533106

32,000 miles · Apr 29, 2012

Engine And Engine CoolingCrash

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FIRST I JUST FOUND THIS SITE. I BOUGHT THIS VAN ON APRIL 30,2011. IN JUNE I WAS PULLING OUT OF GAS STATION AND VAN SHUT DOWN. I THOUGHT THAT IS WEIRD. THEN AGAIN 3 MORE TIMES FROM THEN. ON AUGUST 31,2011 I WAS MAKING A LEFT TURN AT A LIGHT AND IT SHUT DOWN AGAIN. THIS TIME WE WENT ONTO THE MEDIAN TAKING OUT THE FRONT END, TIRES TRANNY, OIL PAN, ECT. MY KIDS WERE WITH ME. THEN I RECEIVE A RECALL NOTICE ON IT. I WENT THROUGH MY INSURANCE CUZ I DIDN'T KNOW I WASN'T SUPPOSE TO. ALL CHRYSLER DID WAS PUT A RUBBER RING IN THE ING. TO KEEP THE KEY FROM SHUTTING OFF. THEY WONT DO ANYTHING ELSE TO HELP. IM PAYING FOR A CERTIFIED CAR. ITS NOT RIGHT. NOW THERE'S PROBLEMS WITH THE RADIO, ALL THE ELECTRICAL. THE KEY FIX BROKE MY KEY AND HAD TO TRADE IT FOR ANOTHER, OH CHRYSLER WAS WILLING TO PAY FOR THAT BUT WANTED THE OLD. I HAVE NIGHTMARES OF IT HAPPENING ON THE FREEWAY AND THE ACCIDENT REALLY MESSED UP MY CURRENT CHRONIC CONDITIONS. THE DEALERSHIPS HAD TO OF BEEN CONTACTED ABOUT THIS RECALL AND THEY STILL SOLD THIS VAN TO THE CONSUMERS. IT SHOULD BE ILLEGAL. I NEED A LAWYER WILLING TO HELP ME GET OUT FROM UNDER THIS VAN. I SHOULDN'T HAVE TO PAY FOR A PRE CERTIFIED VEHICLE THAT WAS IN ACCIDENT DO TO CHRYSLERS FAULT. WE ALL NEED TO TAKE ACTION. DON'T YOU THINK? *TR

NHTSA ODI #10456805

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module