NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
73 reportsClear category filter65,000 miles · Mar 12, 2015
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A CHICAGO INTERSTATE. I ALMOST GOT HIT BY MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEROUSLY I…
Read full complaint
DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A CHICAGO INTERSTATE. I ALMOST GOT HIT BY MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEROUSLY INJURED IF THE CASE BEHIND ME HAD HIT ME. *TR
NHTSA ODI #10693838
64,000 miles · Mar 12, 2015
Electrical SystemElectronic Stability Control (esc)Engine And Engine Cooling
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN ON A BUSY ROAD THE ENGINE SHUTOFF. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NO LONGER DRIVE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURE…
Read full complaint
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN ON A BUSY ROAD THE ENGINE SHUTOFF. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NO LONGER DRIVE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR
NHTSA ODI #10693837
63,000 miles · Mar 12, 2015
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON THE INTERSTATE. I ALMOST GOT HIT BY THE MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY WHOLE FAMILY WAS WITH ME. WE COULD HAVE B…
Read full complaint
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON THE INTERSTATE. I ALMOST GOT HIT BY THE MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY WHOLE FAMILY WAS WITH ME. WE COULD HAVE BEEN SEVERELY INJURED! *TR
NHTSA ODI #10693834
60,000 miles · Mar 12, 2015
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJUR…
Read full complaint
AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR
NHTSA ODI #10693829
80,000 miles · Feb 16, 2015
Electronic Stability Control (esc)EngineFuel System, Gasoline
WE WERE DRIVING AT ABOUT 20-25 MPH, AND THE CAR STALLED IN THE STREET AND THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON. WE PUT THE VEHICLE IN PARK, AND RE-STARTED THE VAN. THE VAN WORKED FINE FOR ABOUT THREE DAYS AND DID IT AGAIN. IT HAS DONE THIS A TOTAL OF 5 TIMES IN THE LAST MONTH. *TR
NHTSA ODI #10683651
60,000 miles · Dec 26, 2014
Electrical SystemElectronic Stability Control (esc)
ON SEVERAL OCCASIONS OUR CHRYSLER TOWN & COUNTRY 2010 HAS HAD POWER FAILURE. A STABILITY CONTROL LIGHT COMES ON, AND THEN THE POWER STEERING FAILS. IT BECOMES DIFFICULT TO STEER THE VAN, THE SPEED OF THE CAR RAPIDLY DECLINES, AND IF I PUSH ON THE GAS PEDAL THERE IS NO CHANGE IN SPEED, I HAVE TO PRESS VERY HARD ON THE BRAKE, AND …
Read full complaint
ON SEVERAL OCCASIONS OUR CHRYSLER TOWN & COUNTRY 2010 HAS HAD POWER FAILURE. A STABILITY CONTROL LIGHT COMES ON, AND THEN THE POWER STEERING FAILS. IT BECOMES DIFFICULT TO STEER THE VAN, THE SPEED OF THE CAR RAPIDLY DECLINES, AND IF I PUSH ON THE GAS PEDAL THERE IS NO CHANGE IN SPEED, I HAVE TO PRESS VERY HARD ON THE BRAKE, AND THERE IS RESISTANCE, TO BRING THE VAN TO A COMPLETE STOP. AFTER THE VAN COMES TO A COMPLETE STOP, WE CAN RESTART THE VAN BY PLACING IT IN PARK, AND RESTARTING THE IGNITION. THIS POWER FAILURE HAPPENS AT RANDOM TIMES, AND WE ARE UNABLE TO PREDICT WHEN IT WILL OCCUR OR WHERE IT WILL OCCUR. *TR
NHTSA ODI #10668256
85,000 miles · Oct 15, 2014
Electronic Stability Control (esc)SteeringVehicle Speed Control
WE HAVE HAD SEVERAL ISSUES THAT VEHICLE WILL NOT START. KEY TURNS BUT IGNITION SEEMS TO NOT ACKNOWLEDGE AND FAILS TO START VEHICLE. HAPPENED EVEN ON A FERRY ONE DAY. SO FAR, NO TOWING HAS BEEN NECESSARY. VERY WORRIED THAT IF ITS AN IGNITION ISSUES, WHAT IF WHILE DRIVING IT FAILS TO KEEP CAR MOVING? WE DRIVE A LOT OF MILES T…
Read full complaint
WE HAVE HAD SEVERAL ISSUES THAT VEHICLE WILL NOT START. KEY TURNS BUT IGNITION SEEMS TO NOT ACKNOWLEDGE AND FAILS TO START VEHICLE. HAPPENED EVEN ON A FERRY ONE DAY. SO FAR, NO TOWING HAS BEEN NECESSARY. VERY WORRIED THAT IF ITS AN IGNITION ISSUES, WHAT IF WHILE DRIVING IT FAILS TO KEEP CAR MOVING? WE DRIVE A LOT OF MILES TO AND FROM FL AND IT IS VERY CONCERNING. MY LOCAL MECHANICS CANNOT FIND ANY ISSUES AND I FEEL CHRYSLER HAS NOT ADDRESSED PROPERLY. *TR
NHTSA ODI #10644817
Mileage unknown · Sep 4, 2014
Electronic Stability Control (esc)Visibility/wiper
IN TRYING TO FIND OUT WHAT WAS CAUSING MY WINDSHIELD WASHERS TO NOT WORK, AFTER FOUR VISITS TO THE DEALER, IT WAS DETERMINED THAT THE TIP MODULE WAS BAD. (PROBABLY CAUSING OTHER PROBLEMS THAT I HAD NOT CHECKED ABOUT). THE PART IS GOING TO COST 850.00 AND IS NOT AVAILABLE DUE TO THE INABILITY OF THE MANUFACTURER TO SUPPLY THE PA…
Read full complaint
IN TRYING TO FIND OUT WHAT WAS CAUSING MY WINDSHIELD WASHERS TO NOT WORK, AFTER FOUR VISITS TO THE DEALER, IT WAS DETERMINED THAT THE TIP MODULE WAS BAD. (PROBABLY CAUSING OTHER PROBLEMS THAT I HAD NOT CHECKED ABOUT). THE PART IS GOING TO COST 850.00 AND IS NOT AVAILABLE DUE TO THE INABILITY OF THE MANUFACTURER TO SUPPLY THE PARTS FAST ENOUGH BECAUSE OF THE HIGH DEMAND. THIS CAR ONLY HAS 13,000 MILES BUT IS FOUR YEARS OLD SO OUT OF WARRANTY. I THINK DUE TO THE LARGE INCIDENCE OF FAILURE OF THIS PART, THERE SHOULD BE SOME COMPENSATION OR RECALL INFORMATION. *TR
NHTSA ODI #10630766
72,000 miles · Aug 25, 2014
Electrical SystemElectronic Stability Control (esc)Service Brakes
PAVEMENT WAS WET AND WENT TO STOP QUICKLY. ABS WAS ENABLED FOR A FEW SECONDS THEN THE SYSTEM SHORTED, LEAVING ONLY STANDARD BRAKES. THE ABS LIGHT, TRACTION CONTROL AND ENGINE LIGHTS CAME ONE. THE ABS SYSTEM WOULD NO LONGER FUNCTION. TRACTION CONTROL WOULD NOT FUNCTION. THIS WAS VERY EVIDENT ON ICE. SPEEDOMETER WOULD NOT RE…
Read full complaint
PAVEMENT WAS WET AND WENT TO STOP QUICKLY. ABS WAS ENABLED FOR A FEW SECONDS THEN THE SYSTEM SHORTED, LEAVING ONLY STANDARD BRAKES. THE ABS LIGHT, TRACTION CONTROL AND ENGINE LIGHTS CAME ONE. THE ABS SYSTEM WOULD NO LONGER FUNCTION. TRACTION CONTROL WOULD NOT FUNCTION. THIS WAS VERY EVIDENT ON ICE. SPEEDOMETER WOULD NOT READ OUT. THE SPEEDOMETER WOULD BE AT ZERO THEN WHEN DRIVEN THE VEHICLE WOULD DING ABOUT EVERY 5 MINUTES AND SPEEDOMETER WOULD GO UP AND DOWN TO ZERO AGAIN. THE ENGINE AND TRANSMISSION WOULD NOT SHIFT CORRECTLY. IT WOULD ALWAYS SEEM TO DRIVE IN A HIGHER GEAR. THE ODOMETER WOULD NO LONGER FUNCTION. THE ELECTRIC VAN DOORS WOULD NOT WORK WHEN THE VEHICLE WAS RUNNING. THEY WOULD WORK WHEN VEHICLE WAS OFF. TOOK VAN TO DEALER FOR REPAIR. THE ABS CONTROL MODULE WAS FAULTY AND HAD CORROSION ON THE CONNECTIONS WHICH NEEDED TO BE REPLACED. THE VAN WAS ABSOLUTELY WORTHLESS UNTIL THIS WAS REPLACED WHICH COST $850. *TR
NHTSA ODI #10628142
73,000 miles · Jul 25, 2014
Electronic Stability Control (esc)
I WAS COMING HOME FROM WORK AND WHEN I PARKED IN THE DRIVEWAY, PUT THE CAR IN PARK, TURNED THE KEY OFF THE KEY WOULD NOT GO INTO THE OFF POSITION AND I COULDN'T GET THE KEY OUT. I HAD TO START THE CAR 3 OR 4 TIMES, TAKE IT OUT OF PARK AND PUT IT BACK IN PARK AGAIN. FINALLY ON THE 3RD OR 4TH TRY THE IGNITION SWITCH WORKED. IT …
Read full complaint
I WAS COMING HOME FROM WORK AND WHEN I PARKED IN THE DRIVEWAY, PUT THE CAR IN PARK, TURNED THE KEY OFF THE KEY WOULD NOT GO INTO THE OFF POSITION AND I COULDN'T GET THE KEY OUT. I HAD TO START THE CAR 3 OR 4 TIMES, TAKE IT OUT OF PARK AND PUT IT BACK IN PARK AGAIN. FINALLY ON THE 3RD OR 4TH TRY THE IGNITION SWITCH WORKED. IT HAS BEEN HAPPENING MORE FREQUENTLY SINCE MAY. *TR
NHTSA ODI #10616430
Official recalls
5Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
May 7, 2014
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Consequence & remedy
Consequence: An overheated switch may result in a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Mar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.
Consequence & remedy
Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Illustration