NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
36 reportsClear category filter113,960 miles · Sep 23, 2016
EngineService BrakesSteering
OUR 2009 T&C STALLED IN CITY TRAFFIC THIS MORNING WITHOUT ANY WARNING WHEN SLOWING DOWN TO BELOW 20-30 MPH (WITH THE TRACTION CONTROL LIGHT BRIEFLY ILLUMINATING AFTER THE STALL). IT HAD STALLED PREVIOUSLY 3 SEPARATE TIMES IN SIMILAR SITUATIONS WHEN EITHER MY WIFE OR SON WERE DRIVING THE VAN. OF COURSE WHEN THE ENGINE DIES THER…
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OUR 2009 T&C STALLED IN CITY TRAFFIC THIS MORNING WITHOUT ANY WARNING WHEN SLOWING DOWN TO BELOW 20-30 MPH (WITH THE TRACTION CONTROL LIGHT BRIEFLY ILLUMINATING AFTER THE STALL). IT HAD STALLED PREVIOUSLY 3 SEPARATE TIMES IN SIMILAR SITUATIONS WHEN EITHER MY WIFE OR SON WERE DRIVING THE VAN. OF COURSE WHEN THE ENGINE DIES THERE IS NO POWER STEERING OR POWER BRAKES WHICH MAKES HANDLING THE VEHICLE EXTREMELY DIFFICULT. THE VAN IMMEDIATELY RESTARTS WHEN YOU TURN THE IGNITION KEY, BUT THE CEL DOES NOT LIGHT UP SO THERE ARE NO CODES IN THE COMPUTER TO HELP DIAGNOSE THE PROBLEM. THIS IS A SERIOUS PROBLEM THAT LOTS OF PEOPLE ARE HAVING. JUST READ THE BLOGS ON THE INTERNET. IF THE VAN STALLS WHILE MAKING A TURN AND YOU CAN'T BRAKE OR STEER, THEN IT'S JUST A MATTER OF TIME BEFORE A POTENTIALLY SERIOUS ACCIDENT OCCURS. AS FAR AS I KNOW THERE ARE NO OPEN RECALLS ON THE VAN (IGNITION RECALL ALREADY TAKEN CARE OF). THE WEATHER WAS NICE AND STREETS WERE DRY.
NHTSA ODI #10908859
80,000 miles · Feb 13, 2016
Electronic Stability Control (esc)Service BrakesSteering
CLOCK SPRING C123F C123B C1219 AND C2204. JUST REACHED 80000 MILES AND EAP TRACTION LIGHT IS ON AND THE BRAKES START GRABBING DOING STRAIGHT DOWN THE HIGHWAY. I HAVE HAD TWO OTHER VANS THAT HAD RECALLS ON CLOCK SPRING. WONDER IF THERE SHOULD BE A RECALL ON THE 2009 TOWN AND COUNTRY FOR CLOCK SPRING WORK AND STEER ANGLE …
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CLOCK SPRING C123F C123B C1219 AND C2204. JUST REACHED 80000 MILES AND EAP TRACTION LIGHT IS ON AND THE BRAKES START GRABBING DOING STRAIGHT DOWN THE HIGHWAY. I HAVE HAD TWO OTHER VANS THAT HAD RECALLS ON CLOCK SPRING. WONDER IF THERE SHOULD BE A RECALL ON THE 2009 TOWN AND COUNTRY FOR CLOCK SPRING WORK AND STEER ANGLE CODES.
NHTSA ODI #10825999
120,000 miles · Feb 1, 2016
EngineService BrakesSteering
RECENTLY PURCHASED VEHICLE USED (DEALERSHIP FILLED WITH FUEL AFTER TEST DRIVE BUT BEFORE WE TOOK IT HOME). ON THE WAY HOME ON CITY STREETS (WHILE APPROACHING AN INTERSECTION), THE ENGINE STALLED CAUSING LOSS OF POWER BRAKES & POWER STEERING. AFTER PUTTING THE CAR IN PARK, IT STARTED UP & RAN FINE. A COUPLE DAYS LATER, MY WIFE…
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RECENTLY PURCHASED VEHICLE USED (DEALERSHIP FILLED WITH FUEL AFTER TEST DRIVE BUT BEFORE WE TOOK IT HOME). ON THE WAY HOME ON CITY STREETS (WHILE APPROACHING AN INTERSECTION), THE ENGINE STALLED CAUSING LOSS OF POWER BRAKES & POWER STEERING. AFTER PUTTING THE CAR IN PARK, IT STARTED UP & RAN FINE. A COUPLE DAYS LATER, MY WIFE WAS DRIVING IT & WHILE TURNING RIGHT AT AN INTERSECTION IT DID THE SAME THING. SHE BARELY WAS ABLE TO SAFELY COMPLETE THE TURN DUE TO THE LOSS OF POWER STEERING. AFTER THAT INCIDENT IT HASN'T HAPPENED AGAIN (BUT WE HAVEN'T FILLED IT WITH FUEL AGAIN YET). RESEARCH ON THE NET LEADS ME TO THINK IT IS THE COMMON PROBLEM WITH A VALVE IN THE FUEL TANK. WE ARE VERY NERVOUS DRIVING THE CAR & ARE DREADING OUR NEXT FILL UP. THIS IS INCREDIBLY UNSAFE & I HOPE CHRYSLER IS WILLING TO DO SOMETHING ABOUT IT.
NHTSA ODI #10823542
69,500 miles · Jun 7, 2015
Electrical SystemEngineSteering
MY FAMILY (INCLUDING CHILDREN) WERE DRIVING ON THE INTERSTATE GOING THROUGH ATLANTA, GA ON VACATION HEADING TO ANOTHER FAMILY MEMBERS HOUSE FOR THANKSGIVING AND ALL OF A SUDDEN MY VAN COMPLETELY CUT OFF. I LOST STEERING, ELECTRICAL, EVERYTHING!!!! LUCKILY I WAS ABLE TO GLIDE OVER TO THE SIDE AND RESTART MY ENGINE AND IT SEEMED A…
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MY FAMILY (INCLUDING CHILDREN) WERE DRIVING ON THE INTERSTATE GOING THROUGH ATLANTA, GA ON VACATION HEADING TO ANOTHER FAMILY MEMBERS HOUSE FOR THANKSGIVING AND ALL OF A SUDDEN MY VAN COMPLETELY CUT OFF. I LOST STEERING, ELECTRICAL, EVERYTHING!!!! LUCKILY I WAS ABLE TO GLIDE OVER TO THE SIDE AND RESTART MY ENGINE AND IT SEEMED AS THOUGH EVERYTHING WORKED CORRECTLY FOR THE REST OF THE VACATION. I CONTACTED CHRYSLER BY EMAIL INQUIRING ABOUT THE RECALL AND OF COURSE JUST GOT THE "I'M SORRY WE'RE WORKING ON IT, BUT AT THIS TIME WE DON'T HAVE THE PARTS TO FIX IT." THAT WAS ONLY THE FIRST INCIDENT!!! IT HAPPENED AGAIN AROUND 03/15/15 - SAME EXACT PROBLEMS HAPPENED! ONCE AGAIN I CONTACTED CHRYSLER, AND I ALSO CONTACTED MY DEALER, BUT GOT THE SAME EXACT RUN AROUND!! NOT A HAPPY PERSON WITH CHRYSLER!!!
NHTSA ODI #10723866
146,000 miles · Apr 20, 2015
Air BagsEngineSteering
WE HAVE HAD REPEATED ENGINE STALL/POWER STEERING MALFUNCTIONS WITH OUR 2009 CHRYSLER TOWN AND COUNTRY STARTING IN DECEMBER 2014. (A VERY SIMILAR INCIDENT WHICH REQUIRED $2,518 IN REPAIRS OCCURRED IN 2012). STARTING IN DECEMBER 2014, THE ENGINE REPEATEDLY SHUT-OFF DURING OPERATION. TYPICALLY THIS OCCURS AT SPEEDS BETWEEN 25-4…
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WE HAVE HAD REPEATED ENGINE STALL/POWER STEERING MALFUNCTIONS WITH OUR 2009 CHRYSLER TOWN AND COUNTRY STARTING IN DECEMBER 2014. (A VERY SIMILAR INCIDENT WHICH REQUIRED $2,518 IN REPAIRS OCCURRED IN 2012). STARTING IN DECEMBER 2014, THE ENGINE REPEATEDLY SHUT-OFF DURING OPERATION. TYPICALLY THIS OCCURS AT SPEEDS BETWEEN 25-45MPH. THE ENGINE SHUTS DOWN, STEERING CAPABILITY IS LOST AND THE AIRBAGS BECOME NO-FUNCTIONAL. THIS RESULTS IN VERY UNSAFE DRIVING CONDITIONS AS CONTROL OF THE VEHICLE IS ALMOST IMPOSSIBLE. MULTIPLE CALLS HAVE BEEN MADE TO CHRYSLER. THEY STATE THE VEHICLE IS CURRENTLY UNDER RECALL FOR THIS ISSUE BUT A FIX IS NOT YET AVAILABLE. THE PART IS BEING MANUFACTURED AND MUST GO THROUGH QC PRIOR TO US BEING CALLED TO SCHEDULE A REPAIR. IN THE MEANTIME, THEIR ONLY SUGGESTION IS TO BE SURE NO OTHER ITEMS ARE ON THE KEY FOB DURING OPERATION AND I INFORMED THEM THIS WAS ALREADY THE CASE. THEY WILL NOT OFFER REPLACEMENT VEHICLE ASSISTANCE AND WE HAVE DECIDED THE VEHICLE IS TOO UNSAFE TO DRIVE...WE ARE A FAMILY OF 5 AND I REFUSE TO PUT MY FAMILY AT RISK BY CONTINUING TO USE THIS VEHICLE. AS A RESULT, WE HAVE HAD TO PURCHASE A NEW FAMILY VEHICLE WHILE THE CHRYSLER SITS IDLE. WE CONTINUE TO PAY FOR TAXES AND INSURANCE ON THE VEHICLE WHILE TAKING ON THE UNPLANNED EXPENSE OF NEW CAR PAYMENT. MULTIPLE ATTEMPTS AT CONTACTING CHRYSLER CARE HAVE GONE UNANSWERED. EVERYTIME I CONTACT THEIR ORGANIZATION, I REMAIN ON HOLD FOR 45 MINUTES OR MORE. I WOULD BE HAPPY TO ASSIST IN ANY WAY POSSIBLE TO HELP GET THIS COMPLAINT HEARD AND AN ACTIONABLE RESPONSE FROM CHYRSLER. I AM OUTRAGED THAT AN ORGANIZATION CAN BE SO IRRESPONSIBLE BY IGNORING SAFETY ISSUES IN ITS PRODUCTS. *TR
NHTSA ODI #10706684
90,000 miles · Feb 23, 2015
Air BagsElectrical SystemSteering
DURING THE PAST WEEK, FIVE DIFFERENT TIMES WHILE DRIVING THE VEHICLE HAS SHUT OFF, LOSING ALL POWER INCLUDING POWER STEERING. THE CAR NEEDED TO BE PUT INTO NEUTRAL AND RESTARTED. THIS OCCURRED EVEN AFTER REMOVING ALL ADDITIONAL KEYS AND KEYCHAINS FROM THE KEY FOB. THE INCIDENTS OCCURRED AT VARIOUS SPEEDS RANGING FROM 25-60, I…
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DURING THE PAST WEEK, FIVE DIFFERENT TIMES WHILE DRIVING THE VEHICLE HAS SHUT OFF, LOSING ALL POWER INCLUDING POWER STEERING. THE CAR NEEDED TO BE PUT INTO NEUTRAL AND RESTARTED. THIS OCCURRED EVEN AFTER REMOVING ALL ADDITIONAL KEYS AND KEYCHAINS FROM THE KEY FOB. THE INCIDENTS OCCURRED AT VARIOUS SPEEDS RANGING FROM 25-60, INCLUDING ONCE ON A HIGHWAY/HIGHWAY ENTRANCE RAMP. TWO DEALERS WERE CONTACTED REGARDING RECALL AND BOTH STATED THAT RECALL PARTS ARE ON BACKORDER WITH NO EXPECTED DATE OF ARRIVAL. AN ATTEMPT TO CONTACT CHRYSLER GROUP RECALL ASSISTANCE CENTER DIRECTLY WAS MADE, UNFORTUNATELY AFTER SITTING ON HOLD FOR OVER AN HOUR, NO CONTACT WAS MADE. *TR
NHTSA ODI #10689961
59,406 miles · Feb 11, 2015
Electronic Stability Control (esc)Steering
IN DEC 2013, WAS DRIVING TO PARK AND RIDE. MULTIPLE LIGHTS WERE DISPLAYING ESP AND TRACTION. WHATEVER WAS GOING ON IT EFFECTED FORWARD MOTION AND SEEMED AS IF THE VEHICLE WAS CONTROLLING ITSELF TO GO FORWARD WHILE MAKING GRINDING SOUNDS. IT CLEARED UP AS I CONTINUED TO DRIVE. I CONTACTED DEALER AND PARKED UNTIL I, CAREFULLY/SLOW…
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IN DEC 2013, WAS DRIVING TO PARK AND RIDE. MULTIPLE LIGHTS WERE DISPLAYING ESP AND TRACTION. WHATEVER WAS GOING ON IT EFFECTED FORWARD MOTION AND SEEMED AS IF THE VEHICLE WAS CONTROLLING ITSELF TO GO FORWARD WHILE MAKING GRINDING SOUNDS. IT CLEARED UP AS I CONTINUED TO DRIVE. I CONTACTED DEALER AND PARKED UNTIL I, CAREFULLY/SLOWING DROVE IT INTO SERVICE DEPARTMENT. THEY CALLED ME AT WORK AND TOLD ME IT WAS CLKSPRING--STEERING ANGLE/CLOCKSPRING, PART # 56046497AD AND THE COSTS ABOUT $800.00! I STATED WAS IT A POWERTRAIN ISSUE AND WAS TOLD NO. NOW, FEBRUARY 2015, THE SAME ISSUE SEEMS TO BE OCCURRING. THE TRACTION LIGHT IS FLASHING, ESP LIGHT IS LITE. IF I STEP OUT OF THE VEHICLE AND CLOSE THE DOORS, THEY LOCK ON THEIR OWN (THAT MAY BE A SEPARATE ISSUE, NOT SURE). *TR
NHTSA ODI #10682814
108,000 miles · Feb 4, 2015
Electrical SystemSteering
WHILE DRIVING DOWN THE ROAD, WHEN YOU TURN THE WHEEL, THE CAR SHUTS OFF BUT ALL ACCESSORIES STAY ON AND YOUR FIRST CLUE THAT THERE IS A PROBLEM IS THAT YOU SUDDENLY HAVE NO POWER STEERING. IF YOU QUICKLY PUT THE CAR IN NEUTRAL AND RESTART, EVERYTHING INCLUDING THE POWER STEERING COMES BACK ON. IT HAS HAPPENED TO US 5 TIMES AND T…
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WHILE DRIVING DOWN THE ROAD, WHEN YOU TURN THE WHEEL, THE CAR SHUTS OFF BUT ALL ACCESSORIES STAY ON AND YOUR FIRST CLUE THAT THERE IS A PROBLEM IS THAT YOU SUDDENLY HAVE NO POWER STEERING. IF YOU QUICKLY PUT THE CAR IN NEUTRAL AND RESTART, EVERYTHING INCLUDING THE POWER STEERING COMES BACK ON. IT HAS HAPPENED TO US 5 TIMES AND THE LAST TIME, I WAS GOING AROUND A SHARP CURVE AND ALMOST WENT OFF THE ROAD. THE CAR IS NOT SAFE!! THE DEALERSHIP SAYS IT IS AN L-25 RECALL AND THERE ARE NO PARTS. THE CHRYSLER WEB SITE SAYS THERE ARE PARTS BUT WHEN YOU CALL THEM, NO ONE ANSWERS THE PHONE. DEALERSHIP IS NOT OFFERING ANY SOLUTIONS. *TR
NHTSA ODI #10681202
10,200 miles · Nov 18, 2014
EngineSteeringVehicle Speed Control
WE NOTICE THE PROBLEM OF ENGINE STALLS OCT 11 2014, NOV 14 AND NOV 16, 2014. WAS DRIVING ON HIGHWAY SUDDENLY THE TIRE TRACTION LIGHT CAME ON, POWER STEERING BECAME HARD TO MOVE AND COULD NOT ACCELERATE.I TURNED OFF THE UNIT AND TURNED ON AGAIN NO PROBLEM. I TOOK THE VAN TO THE CHRYSLER DEALER. THEY FOUND ENGINE STALLS ERROR …
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WE NOTICE THE PROBLEM OF ENGINE STALLS OCT 11 2014, NOV 14 AND NOV 16, 2014. WAS DRIVING ON HIGHWAY SUDDENLY THE TIRE TRACTION LIGHT CAME ON, POWER STEERING BECAME HARD TO MOVE AND COULD NOT ACCELERATE.I TURNED OFF THE UNIT AND TURNED ON AGAIN NO PROBLEM. I TOOK THE VAN TO THE CHRYSLER DEALER. THEY FOUND ENGINE STALLS ERROR BUT ARE NOT SURE WHAT CAUSED IT. *TR
NHTSA ODI #10658922
83,690 miles · Nov 13, 2014
Electrical SystemEngineSteering
I CAME TO A STOP SIGN AND THE VEHICLE SHUT OFF (AS IF THE KEY HAD BEEN TURNED TO THE ACCESSORY POSITION). AFTER TAKING IT TO THE DEALERSHIP, THEY INFORMED ME THAT IT WAS AFFECTED BY THE L25/NHTSA 14V-373 RECALL. THIS CAN CAUSE THEN ENGINE TO STOP AT ANY POINT IN TIME (INCLUDING DRIVING WHILE ON A HIGHWAY). THIS IS NOT A CONDI…
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I CAME TO A STOP SIGN AND THE VEHICLE SHUT OFF (AS IF THE KEY HAD BEEN TURNED TO THE ACCESSORY POSITION). AFTER TAKING IT TO THE DEALERSHIP, THEY INFORMED ME THAT IT WAS AFFECTED BY THE L25/NHTSA 14V-373 RECALL. THIS CAN CAUSE THEN ENGINE TO STOP AT ANY POINT IN TIME (INCLUDING DRIVING WHILE ON A HIGHWAY). THIS IS NOT A CONDITION WHERE THE MINVAN SHOULD BE DRIVEN. IF THIS WERE TO HAPPEN ON A HIGHWAY THE RESULTS COULD BE DEADLY (THE ENGINE SHUTS OFF AND THE SUDDEN LACK OF STEERING AND BRAKES PLUS THE AIRBAGS DEACTIVATING). I HAVE BEEN TOLD THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS AND THAT I SHOULD DRIVE IT HOME. THIS IS INCREDIBLY UNSAFE AND I CAN'T BELIEVE THAT THIS IS ALLOWED TO HAPPEN. THE RECALL HAS BEEN OUT SINCE JUNE OF THIS YEAR AND I'M BEING TOLD THAT THERE IS NO ETA ON WHEN THE PARTS WILL BE AVAILABLE. *TR
NHTSA ODI #10654781
Official recalls
6Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Feb 5, 2009
CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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