NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
27 reportsClear category filter85,000 miles · Oct 15, 2011
Service Brakes, HydraulicSteeringVehicle Speed Control
WHILE I AM DRIVING DOWN THE ROAD, THE VAN LOOSES STEERING, BRAKES AND ACCELERATION. IT'S AS IF IT COMPLETELY SHUTS DOWN. I PUT THE CAR IN PARK, TURN IT OFF AND RESTART IT AND IT SEEMS TO BE OK. THIS HAS HAPPENED 4 TIMES WITH THE VAN, ONCE WITH MY HUSBAND, TWICE WITH ME AND ONCE WITH THE DEALERSHIP. THE LAST TIME IT HAPPENED …
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WHILE I AM DRIVING DOWN THE ROAD, THE VAN LOOSES STEERING, BRAKES AND ACCELERATION. IT'S AS IF IT COMPLETELY SHUTS DOWN. I PUT THE CAR IN PARK, TURN IT OFF AND RESTART IT AND IT SEEMS TO BE OK. THIS HAS HAPPENED 4 TIMES WITH THE VAN, ONCE WITH MY HUSBAND, TWICE WITH ME AND ONCE WITH THE DEALERSHIP. THE LAST TIME IT HAPPENED TO ME I HAD 5 CHILDREN IN THE CAR AND WAS TRAVELING 35 MPH IN THE LEFT HAND LANE OF A BUSY STREET. LUCKILY, I WAS NOT REAR ENDED! THE DEALERSHIP HAD "FIXED" THE VAN A WEEK EARLIER BY REPLACING THE WIRELESS IGNITION MODULE. I IMMEDIATELY RETURNED IT THE DEALERSHIP AFTER THE LAST INCIDENT. THEY HAVE HAD IT FOR 3 WEEKS AND CAN'T DUPLICATE THE EVENT AGAIN. CHRYSLER CALLED US ON FRIDAY AND STATED THAT WE HAVE TO PICK UP THE CAR BECAUSE THE CAN NOT FIND ANYTHING WRONG WITH IT. I'M TERRIFIED TO DRIVE THE CAR, ESPECIALLY WITH MY CHILDREN. I DRIVE THE CAR MULTIPLE TIMES EACH WEEK ON A HIGHWAY AND CAN ONLY IMAGINE THE OUTCOME IF THIS HAPPENED ON A HIGHWAY AS OPPOSED TO A CITY STREET. *TR
NHTSA ODI #10430299
31,000 miles · Oct 7, 2011
Service Brakes, HydraulicWheels
WHILE DRIVING I FIRST EXPERIENCED PREMATURE TIRE WEAR AND WHEN I BOUGHT 4 NEW TIRES ($650 DOLLARS) LATER, I NOTICED THAT THERE WAS A LOUD HUMMING NOISE. I RETURNED TO THE TIRE DEALER AND THEY REPLACED ALL FOUR TIRES WITH A BETTER TIRE BUT THE NOISE CONTINUED. I THEN TOOK MY VEHICLE TO THE CAR DEALER AND THEY EXPLAINED THAT I N…
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WHILE DRIVING I FIRST EXPERIENCED PREMATURE TIRE WEAR AND WHEN I BOUGHT 4 NEW TIRES ($650 DOLLARS) LATER, I NOTICED THAT THERE WAS A LOUD HUMMING NOISE. I RETURNED TO THE TIRE DEALER AND THEY REPLACED ALL FOUR TIRES WITH A BETTER TIRE BUT THE NOISE CONTINUED. I THEN TOOK MY VEHICLE TO THE CAR DEALER AND THEY EXPLAINED THAT I NEEDED NEW BRAKE PADS, ROTORS AND MY WHEEL BEARINGS NEEDED TO BE REPLACED! WHAT A SHOCK! WITH ONLY 31,000 MILES, I NEEDED ALL OF THIS TO BE REPAIRED. *TR
NHTSA ODI #10429028
9,575 miles · Sep 27, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT BRAKES AND REAR ROTORS WORE PREMATURELY. THE CONTACT REPLACED THE BRAKES AND ROTORS THREE TIMES WITHIN 28,000 MILES OF PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE STOPPING DISTANCE INCREASED DUE TO THE FAULTY BRAKES AND HE BELIEVE…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT BRAKES AND REAR ROTORS WORE PREMATURELY. THE CONTACT REPLACED THE BRAKES AND ROTORS THREE TIMES WITHIN 28,000 MILES OF PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE STOPPING DISTANCE INCREASED DUE TO THE FAULTY BRAKES AND HE BELIEVED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 9,575.
NHTSA ODI #10427630
50,636 miles · Sep 21, 2011
Service Brakes, HydraulicSteering
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE BRAKES WERE APPLIED AND THE STEERING WHEEL BEGAN TO JERK ABNORMALLY. IN ADDITION, THE VEHICLE WOULD NOT CHANGE GEARS. THE CONTACT ALSO MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NO…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE BRAKES WERE APPLIED AND THE STEERING WHEEL BEGAN TO JERK ABNORMALLY. IN ADDITION, THE VEHICLE WOULD NOT CHANGE GEARS. THE CONTACT ALSO MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 50,636.
NHTSA ODI #10426657
12,000 miles · Sep 19, 2011
Service Brakes, HydraulicFire
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES WOULD PULSATE ABNORMALLY AND EMIT BURNING FUMES INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT WITHIN A TW…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES WOULD PULSATE ABNORMALLY AND EMIT BURNING FUMES INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT WITHIN A TWO YEAR PERIOD, SHE HAD TO REPLACE THE ROTORS AND BRAKE PADS A TOTAL OF THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 40,214.
NHTSA ODI #10426305
19,086 miles · Sep 3, 2011
Service Brakes, Hydraulic
PURCHASED 2009 CHRYSLER TOWN & COUNTRY NEW. TOOK TO DEALER AT 19K MILES BECAUSE FRONT ROTORS WERE SO WARPED THAT IT WAS UNSAFE TO BRAKE AT HIGHWAY SPEEDS DUE TO EXTREME SHIMMY OF STEERING WHEEL. WAS INFORMED THAT "BRAKES" WERE ONLY WARRANTED FOR 12K MILES SO REPLACEMENT COST WOULD BE ON ME. CALLED CHRYSLER CUSTOMER ASSISTANCE LI…
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PURCHASED 2009 CHRYSLER TOWN & COUNTRY NEW. TOOK TO DEALER AT 19K MILES BECAUSE FRONT ROTORS WERE SO WARPED THAT IT WAS UNSAFE TO BRAKE AT HIGHWAY SPEEDS DUE TO EXTREME SHIMMY OF STEERING WHEEL. WAS INFORMED THAT "BRAKES" WERE ONLY WARRANTED FOR 12K MILES SO REPLACEMENT COST WOULD BE ON ME. CALLED CHRYSLER CUSTOMER ASSISTANCE LINE TO COMPLAIN THAT THE ROTORS WORE OUT BEFORE THE PADS WORE OUT, NEITHER OF WHICH SHOULD HAVE FAILED AT 19K MILES BASED ON MY DRIVING CHARACTERISTICS--MOSTLY HIGHWAY MILES, GENTLE BREAKING, ETC. CHRYSLER AGREED TO COVER THE REPLACEMENT COST. SHORTLY THEREAFTER CHRYSLER ISSUED AN "EXTENDED WARRANTY" ON THE T&C BRAKING SYSTEM BUT OWNER IS RESPONSIBLE FOR A DEDUCTIBLE DEPENDING ON MILEAGE. VEHICLE NOW (9/2/11) HAS 35K MILES AND FEELING PULSING WHEN DEPRESSING BRAKE PEDAL BUT NOT EXCESSIVE. TOOK VEHICLE TO DEALER FOR UNRELATED ISSUE AND MENTIONED BRAKE CONCERN. THEY TELL ME THAT FRONT BRAKE PADS AND ROTORS NEED REPLACED AND IT WILL ONLY COST ME $100 DEDUCTIBLE SINCE CHRYSLER HAS EXTENDED WARRANTY. I TELL THEM TO DO THE WORK SINCE I'M CONCERNED ABOUT SAFETY OF MYSELF, MY FAMILY, AND OTHER MOTORISTS. I CALL CHRYSLER AND THEY THINK IT IS A GREAT DEAL THAT IT WILL ONLY COST ME $100. I UNDERSTAND THAT BRAKE PADS ARE DESIGNED TO WEAR BUT WHEN DID ROTORS BECOME A WEAR ITEM, ESPECIALLY FASTER THAN THE PADS? ALL 4 PADS HAD 8/32" LIFE REMAINING--I HAVE PICTURES. CHRYSLER HAD NO GOOD ANSWER OTHER THAN TO QUOTE ME THE LANGUAGE FROM THE WARRANTY BOOKLET THAT THEY ARE ONLY COVERED FOR 12K MILES BUT THAT CHRYSLER RECOGNIZES AN ISSUE WHICH IS WHY THEY ISSUED THE "EXTENDED" WARRANTY. THEY CAN WARRANT THE POWER TRAIN FOR THE LIFE OF THE VEHICLE BUT THEY CAN'T WARRANT THE BRAKE ROTOR FOR MORE THAN 12 MONTHS? THIS SEEMS TO ME TO BE DESIGN NEGLIGENCE OF A CRITICAL SAFETY ITEM AND SHOULD BE ADDRESSED MORE THAN JUST DISCOUNTING THE REPLACEMENT EVERY 16K MILES. LS
NHTSA ODI #10423146
28,442 miles · Aug 16, 2011
Power TrainService Brakes, Hydraulic
I OWN A 2009 CHRYSLER TOWN AND COUNTRY TOURING. I NOW HAVE APPROXIMATELY 60,000 MILES ON IT. WE HAVE HAD TO REPLACE THE BRAKES SEVERAL TIMES. SHORTLY AFTER REPLACING, THE BRAKES HAVE A HIGH PITCHED SQUEAL. WE HAVE BEEN TOLD THAT THIS IS DUE TO EXTRA HARD BRAKE PADS. EVENTUALLY, THE PADS WARP DUE TO EXTREME HEAT AND THE STEE…
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I OWN A 2009 CHRYSLER TOWN AND COUNTRY TOURING. I NOW HAVE APPROXIMATELY 60,000 MILES ON IT. WE HAVE HAD TO REPLACE THE BRAKES SEVERAL TIMES. SHORTLY AFTER REPLACING, THE BRAKES HAVE A HIGH PITCHED SQUEAL. WE HAVE BEEN TOLD THAT THIS IS DUE TO EXTRA HARD BRAKE PADS. EVENTUALLY, THE PADS WARP DUE TO EXTREME HEAT AND THE STEERING WHEEL VIBRATES WHEN BRAKING. WE HAVE REPLACED THE BRAKE PADS AT LEAST FOUR TIMES SINCE OWNING THE VEHICLE. IN ADDITION, WE HAVE EXPERIENCED A ROUGH TRANSMISSION. MOST RECENTLY INCLUDING STALLING WHEN STOPPING AT HIGHWAY EXITS. WE BELIEVE BOTH OF THESE ISSUES ARE CAUSES FOR CONCERN FOR SAFETY. *KB
NHTSA ODI #10419619
23,000 miles · Jul 29, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL SHE HEARD A LOUD NOISE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT WAS NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL SHE HEARD A LOUD NOISE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT WAS NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 11/03/11*LJ THE CONSUMER STATED THE DEALER INFORMED HER, THE BRAKE ISSUE WAS NORMAL WEAR AND TEAR. HOWEVER, THE REAR BRAKES BEGAN MAKING A GRINDING SOUND. WHEN THE BRAKES BEGAN GRINDING AND VIBRATING, SHE TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THEM. THE CONSUMER STATED A FEW WEEKS LATER, SHE RECEIVED A CHECK FROM CHRYSLER FOR THE REPLACEMENT OF THE BRAKES. THE CONSUMER BELIEVED THE BRAKES WERE TOO SMALL FOR THE VEHICLE. UPDATED 11/30/11
NHTSA ODI #10416211
38,000 miles · Jul 5, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE REAR BRAKES WOULD LOCK ON THE VEHICLE WHILE DRIVING. THE DEALER TOLD THE CONTACT THAT THE CALIPERS RUST QUICKLY AND THEY HAVE HAD TO REPLACE A SIGNIFICANT AMOUNT OF THEM ON OTHER VEHICLES. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 48,0…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE REAR BRAKES WOULD LOCK ON THE VEHICLE WHILE DRIVING. THE DEALER TOLD THE CONTACT THAT THE CALIPERS RUST QUICKLY AND THEY HAVE HAD TO REPLACE A SIGNIFICANT AMOUNT OF THEM ON OTHER VEHICLES. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 48,000.
NHTSA ODI #10410472
6,000 miles · Jun 1, 2011
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN PRESSURE WAS APPLIED TO THE BRAKES AND THE STEERING WHEEL BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE W…
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TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN PRESSURE WAS APPLIED TO THE BRAKES AND THE STEERING WHEEL BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NUMEROUS TIMES THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SIMILAR FAILURE. A FRONT END ALIGNMENT AND WHEEL BALANCING WERE PERFORMED AND THE PROBLEM PERSISTED. AN INDEPENDENT MECHANIC STATED THE MANUFACTURER DESIGNED THE VEHICLE WITH EXTREMELY SMALL BRAKES AND THE IMPROPER SIZE RESULTED IN PREMATURE BRAKE AND ROTOR WEAR, AND WOULD REQUIRE REPLACEMENT EVERY 6,000 MILES. HE ALSO MENTIONED FAULTY ROTORS WERE A COMMON PROBLEM WITH THIS MODEL YEAR VEHICLE. MOST RECENTLY, THE CONTACT EXPERIENCED THE FRONT BRAKE CALIPERS STICKING AND OVERHEATING. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTS AND THEY ACCEPTED THE RESPONSIBILITY TO REPLACE THE FRONT ROTORS AND BRAKES AT THEIR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
NHTSA ODI #10403962
Official recalls
6Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Feb 5, 2009
CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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