2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE REPLACEMENT PARTS AND OTHER VEHICLE ISSUES. *SMD THE CONSUMER ALSO STATED THE BRAKE NEEDED TO BE REPLACED, THE DOME LIGHT STAYED ON AND THE LOW WASHER FLUID LIGHT ILLUMINATED. *JB
2009 Chrysler Town And Country
Owner reports · Recalls · Investigations
More warning signs than most Town And Country years
Owner complaints for the 2009 Chrysler Town And Country are substantially higher than the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
413 reports with mileage · 294 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 453 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 191 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
27 reportsTL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES WERE REPLACED THREE TIMES WITHIN ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 65,000.
THIS CAR HAS HAD ITS BRAKES REPLACED THREE TIMES AND DOES NOT HAVE 50,000 MILES ON IT. WE ARE VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *JS
WE'VE HAD OUR 2009 TOWN & COUNTRY FOR ABOUT 3YRS. THE BRAKE PROBLEMS STARTED AFTER A FEW MONTHS OF USE. THEY STARTED OFF WOBBLING WHEN STOPPING. I TOOK IT IN FOR SERVICE, THEY SAID I JUST NEED MY ROTORS TURNED. I ASKED THEM TO REPLACE THEM BECAUSE WE HADN'T HAD THE VEHICLE LONG ENOUGH TO NEED OUR ROTORS TURNED. BUT THEY REFUSED.…
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WE'VE HAD OUR 2009 TOWN & COUNTRY FOR ABOUT 3YRS. THE BRAKE PROBLEMS STARTED AFTER A FEW MONTHS OF USE. THEY STARTED OFF WOBBLING WHEN STOPPING. I TOOK IT IN FOR SERVICE, THEY SAID I JUST NEED MY ROTORS TURNED. I ASKED THEM TO REPLACE THEM BECAUSE WE HADN'T HAD THE VEHICLE LONG ENOUGH TO NEED OUR ROTORS TURNED. BUT THEY REFUSED. WHILE IT DID DRIVE BETTER, THE VEHICLE NEVER DROVE SMOOTH AGAIN. I TOLD THEM IT'S STILL NOT SMOOTH BUT NOTHING WAS DONE. MY HUSBAND (MECHANIC) HAS CHANGED OUR BRAKES 4 TIMES IN 3 YRS. HE CHANGED THE BRAKES A COUPLE OF MONTHS AGO, TWO WEEKS LATER WE HAD SQUEALING AND RUBBING WHEN STOPPING AGAIN. HE DECIDED TO PURCHASE BRAKE PADS FROM THE DEALERSHIP (VERY EXPENSIVE) BUT WHEN HE WENT TO PUT THEM ON HE DISCOVERED THE BRAKE PADS WEREN'T THE PROBLEM. APPARENTLY THERE'S A PROBLEM WITH THE BALL BEARINGS FOR WHICH CHRYSLER HAS EXTENDED THEIR WARRANTY BUT WON'T EXTENDED A LOANER CAR TO IT'S "VALUED" CUSTOMERS FOR THEIR INCONVENIENCE. NOW WE HAVE TO EITHER BE WITHOUT A VEHICLE OR PAY MONEY FOR A RENTAL BECAUSE CHRYSLER SOLD US A FAULTY VEHICLE. OH AND THE LEATHER ON MY DRIVER SEAT HAS CRACKED ALSO. MY HUSBAND'S 10 YR OLD FORD ISN'T DOING THAT. *TR
REAR ROTORS AND PADS GIVE GRINDING NOISE MOST PRONOUNCED IN COLD WEATHER. JUST LIKE THE RECALLED FRONT ROTORS AND PADS. THE ROOT PROBLEM MOST LIKELY IS INFERIOR QUALITY OF THE ROTOR METAL. SHOULD ADVISE CHRYSLER TO REPLACE ROTORS WITH A SUPERIOR QUALITY ROTOR, NOT JUST A QUICK FIX "CUTTING THE ROTORS", BECAUSE THE CUTTING WILL N…
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REAR ROTORS AND PADS GIVE GRINDING NOISE MOST PRONOUNCED IN COLD WEATHER. JUST LIKE THE RECALLED FRONT ROTORS AND PADS. THE ROOT PROBLEM MOST LIKELY IS INFERIOR QUALITY OF THE ROTOR METAL. SHOULD ADVISE CHRYSLER TO REPLACE ROTORS WITH A SUPERIOR QUALITY ROTOR, NOT JUST A QUICK FIX "CUTTING THE ROTORS", BECAUSE THE CUTTING WILL NOT CURE INFERIOR METAL CONSTITUTION TO BEGIN WITH. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AN ABNORMAL GRINDING WAS HEARD FROM THE BRAKES WHEN DEPRESSED AND CAUSED THE VEHICLE SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER REPLACED THE BRAKES, BRAKE PADS, BEARINGS AND THE ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AN ABNORMAL GRINDING WAS HEARD FROM THE BRAKES WHEN DEPRESSED AND CAUSED THE VEHICLE SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER REPLACED THE BRAKES, BRAKE PADS, BEARINGS AND THE ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE MILEAGE WAS 70,027 AND THE APPROXIMATE MILEAGE WAS 71,000. KMJ
BRAKE CALIPERS DO NOT CONSISTENTLY RELEASE. THEY CONTINUE TO DRAG AND CAUSE EXCESSIVE HEAT. REPORTED IT TO DEALER. THEY CLAIM IT WAS NORMAL. REAR BRAKES AND ROTORS HAD TO BE REPLACED AT 23,000 MILES AND NOW 31000. YOU CAN HEAR THE BRAKES COME ON WHILE ON THE HIGHWAY AT 65MPH WITH OUT EVER PRESSING THE PEDAL. I ALSO FOUND TH…
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BRAKE CALIPERS DO NOT CONSISTENTLY RELEASE. THEY CONTINUE TO DRAG AND CAUSE EXCESSIVE HEAT. REPORTED IT TO DEALER. THEY CLAIM IT WAS NORMAL. REAR BRAKES AND ROTORS HAD TO BE REPLACED AT 23,000 MILES AND NOW 31000. YOU CAN HEAR THE BRAKES COME ON WHILE ON THE HIGHWAY AT 65MPH WITH OUT EVER PRESSING THE PEDAL. I ALSO FOUND THAT I'M NOT THE ONLY ONE, SEVERAL AUTO WEBSITES HAVE HUNDREDS OF PEOPLE WRITING VERY SIMILAR ISSUES WITH THE 08-09 T&C (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1BBE4A/0). *TR
I AM ABOUT TO PUT MY FIFTH SET OF FRONT BRAKE ROTORS ON MY 2009 TOWN & COUNTRY. I HAVE TRIED MOPAR, AUTOZONE, AND NAPA ROTORS. CHRYSLER EMPLOYEES HAVE TOLD ME THAT THIS IS A WELL KNOWN PROBLEM, THAT AFFECTS THE TOWN AND COUNTRY AND THE JOURNEY, WHICH SHARE BRAKE COMPONENTS. THEY ALSO TOLD ME THAT THE MOPAR ROTORS WERE "JUNK".…
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I AM ABOUT TO PUT MY FIFTH SET OF FRONT BRAKE ROTORS ON MY 2009 TOWN & COUNTRY. I HAVE TRIED MOPAR, AUTOZONE, AND NAPA ROTORS. CHRYSLER EMPLOYEES HAVE TOLD ME THAT THIS IS A WELL KNOWN PROBLEM, THAT AFFECTS THE TOWN AND COUNTRY AND THE JOURNEY, WHICH SHARE BRAKE COMPONENTS. THEY ALSO TOLD ME THAT THE MOPAR ROTORS WERE "JUNK". I CALLED THE CUSTOMER ASSISTANCE LINE AND THE PERSON WHO TOOK MY REPORT, TOLD ME THAT CHRYSLER IS AWARE OF THIS PROBLEM AND HAS JUST COMPLETED A COMPLETE RE-DESIGN ON THE COMPONENTS. THEY EXTENDED THE WARRANTY TO 30 OR 36 THOUSAND MILES, WHICH DOES NOT HELP ME. I RECEIVED A CALL BACK FROM A CASE MANAGER, WHOSE JOB WAS CLEARLY TO GET ME OFF THE PHONE. SHE DID NOT WANT TO KNOW ANYTHING, WAS NOT INTERESTED IN THE DATES AND MILES OF ROTOR CHANGES, AND BASICALLY SAID: ONCE YOU TRIED NON-CHRYSLER PARTS, WE ARE NO LONGER WILLING TO HELP YOU. SHE ALSO SAID THAT SHE KNOWS NOTHING ABOUT RE-DESIGN OR ANY "KNOWN BRAKE PROBLEMS". MY TRYING DIFFERENT MANUFACTURERS' PARTS ACTUALLY PROVES THAT THE ISSUE IS NOT THE FAULT OF THE ROTORS, BUT LIKELY THE DESIGN OF THE BRAKES. SOMETHING IS CAUSING THEM TO WEAR IMPROPERLY. THE ROTORS "WARP". I INSTALLED A SET AT ONE YEAR (23,916 MI), TWO YEARS (40,997), SIX WEEKS LATER AT (43,745) AND NOW NEED MY FIFTH SET AT 46,400 AFTER ANOTHER SIX WEEKS. ONE NON-CHRYSLER MECHANIC SAID THAT HE THINKS IT IS POSSIBLE THE BRAKES ARE UNDERSIZED FOR THE MINIVAN. MY DEALER IS ATTEMPTING TO HELP, TRYING TO FIND A SOLUTION. OFFICIALLY, CHRYSLER SAYS THAT CHANGING ROTORS EVERY 10 TO 15,000 MILES IS "ACCEPTABLE". IT IS NOT. I HAD TWO PREVIOUS CHRYSLER MINIVANS AND CHANGED BRAKES BETWEEN 80 AND 100,000 MILES. CHRYSLER NEED TO RECALL THESE BRAKES - WHEN I DRIVE ON THE HIGHWAY WITH THE FAMILY, BRAKE DISTANCES ARE VERY LONG AND THE VIBRATION OF THE STEERING WHEEL UPON BRAKING IS EXTREME. THIS IS VERY DANGEROUS. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE ALIGNED AT LEAST SEVEN TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND IN…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE ALIGNED AT LEAST SEVEN TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 1,700. THE CONSUMER ALSO STATED THERE WAS AN ISSUE WITH THE BRAKE CALIPERS AND ITS RELATED COMPONENTS. THE GUIDE PINS ON THE CALIPER WAS CORRODED WHICH CAUSED THE BRAKES TO DRAG, AND IN TURN CAUSED OVERHEATING CONDITIONS . ALSO, THE TIRE, ALUMINUM WHEEL, PADS, WHEEL BEARINGS, ABS, FLUIDS, SEALS, HOSES AND OTHER RUBBER TYPE ITEMS NOT LIMITED TO MOUNTING TO GROMMETS AND OTHER CHASSIS COMPONENTS FAILED. UPDATED EVOQ 10/24/12...UPDATED 05/22/13 *BF UPDATED 05/30/2013 *JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWNS AND COUNTRY. THE CONTACT WAS DRIVING 60 MPH WHEN A GRINDING NOISE WAS HEARD COMING FROM THE BRAKES WHEN APPLIED AND THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRONT AND REAR BRAKES, ALONG WITH ROTORS NEEDED TO BE REPLACED. TH…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWNS AND COUNTRY. THE CONTACT WAS DRIVING 60 MPH WHEN A GRINDING NOISE WAS HEARD COMING FROM THE BRAKES WHEN APPLIED AND THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRONT AND REAR BRAKES, ALONG WITH ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 38,000.
Official recalls
620V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar
Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
16V047000 · Air Bags:frontal
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
14V373000 · Air Bags; Electrical System:ignition:switch
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
09V351000 · Service Brakes, Hydraulic
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
09V046000 · Electrical System:wiring:fuses And Circuit Breakers
Feb 5, 2009
CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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