NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
96 reportsClear category filter53,000 miles · Jun 30, 2014
Engine
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURE…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
NHTSA ODI #10607011
100,942 miles · Jun 20, 2014
Engine
MY COMPLAINT TO DEALER ON 03/03/2014 WAS THE VEHICLE WHILE DRIVING IN CITY TRAFFIC HAD STALLED OUT TWICE IN THE PAST WEEK TO 10 DAYS. IT WOULD ALSO RUN VERY ROUGH / SLUGGISH FOR A SHORT PERIOD OF TIME. THE RESULTS FROM SUPERSTITION SPRINGS CHRYSLER DEALERSHIP ARE: "CEL WAS ON, ENGIN…
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MY COMPLAINT TO DEALER ON 03/03/2014 WAS THE VEHICLE WHILE DRIVING IN CITY TRAFFIC HAD STALLED OUT TWICE IN THE PAST WEEK TO 10 DAYS. IT WOULD ALSO RUN VERY ROUGH / SLUGGISH FOR A SHORT PERIOD OF TIME. THE RESULTS FROM SUPERSTITION SPRINGS CHRYSLER DEALERSHIP ARE: "CEL WAS ON, ENGINE DIED TWICE, RUNS FINE NOW CHECKED VEHICLE, NO DTC'S ARE IN PCM AT THIS TIME. DROVE VEHICLE AND WAS UNABLE TO DUPLICATE STALLING. IT HAS STALLED OUT SEVERAL TIMES IN PAST 3 MONTHS, THE LAST TIME, YESTERDAY IT HAPPENED TO MY WIFE...THE NEXT TIME, SHE WILL CALL. *TR
NHTSA ODI #10604831
55,000 miles · Jun 19, 2014
Electrical SystemEngineSteering
WE WERE DRIVING ON A CITY STREET WHEN THE CAR LOST ALL POWER. IT WAS BROUGHT TO A HALT AFTER WE WERE ABLE TO STEER TO THE SIDE OUT OF THE WAY OF TRAFFIC. WHEN WE WERE ABLE TO RESTART THE ENGINE IT PERFORMED WITHOUT ADDITIONAL PROBLEMS UNTIL WE REACHED HOME. THE CAR ALSO PERFORMED EXACTLY AS IT DID ON DECEMBER 16 ,2013, ONJUNE…
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WE WERE DRIVING ON A CITY STREET WHEN THE CAR LOST ALL POWER. IT WAS BROUGHT TO A HALT AFTER WE WERE ABLE TO STEER TO THE SIDE OUT OF THE WAY OF TRAFFIC. WHEN WE WERE ABLE TO RESTART THE ENGINE IT PERFORMED WITHOUT ADDITIONAL PROBLEMS UNTIL WE REACHED HOME. THE CAR ALSO PERFORMED EXACTLY AS IT DID ON DECEMBER 16 ,2013, ONJUNE 15, 20,14. *TR
NHTSA ODI #10604573
41,000 miles · Jun 18, 2014
Air BagsElectrical SystemEngine
WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS,…
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WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS IS AN ISSUE SIMILAR TO THE GM ISSUE THAT HAS CAUSED SEVERAL DEATHS. I DON'T WANT MY FAMILY OR MYSELF TO BE THE NEXT VICTIM. PLEASE HELP! *TR
NHTSA ODI #10599200
Mileage unknown · Jun 5, 2014
Air BagsElectrical SystemEngine
I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CA…
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I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CAR IS IN PARK AS WELL. WHEN I GET TO MY DESTINATION, I AM FACED WITH HAVING TO EITHER LEAVE THE KEY IN THE IGNITION WITH POWER BEING DRAINED FROM THE BATTERY (SINCE THING ARE STILL ON)..OR CONTINUALLY DRIVING AROUND AND PARK, DRIVE AROUND AND PARK, UNTIL THE KEY WILL COME OUT. THIS IS AN ON GOING PROBLEM. I HAVE TAKEN IT TO MY MECHANIC HE GOOGLED AND FOUND OTHER TOWN AND COUNTRY MINI VANS HAVE BEEN REPORTED WITH THE SAME PROBLEM, INCLUDING SHUTTING OFF WHILE BEING DRIVEN GOING BACK AS FAR AS 15 YEARS! THERE IS CLEARLY A MANUFACTURE DEFECT WITH THE IGNITION. ON A SEPARATE OCCASION, MY PASSENGER SIDE AIR BAG OPENED WHILE I WAS DRIVING. I PUSHED IT BACK IN PLACE...BUT SINCE I HIT NOTING, I DON'T KNOW WHY IT OPENED UP TO BEGIN WITH. EXCEPT FOR AFTER READING ABOUT THE FAULTY GM IGNITION AND HOW IT AFFECTED THE AIR BAGS. NOW I HAVE NO IDEA IF THE AIR BAGS WILL WORK OR NOT WHEN NEEDED. I HAVE COMPLAINED TO CHRYSLER OPENLY AND REPEATEDLY ON THEIR TWITTER ACCOUNT AND THEIR FACEBOOK PAGE, THEY MESSAGED ME ONCE THROUGH FACEBOOK AND SAID THEY CLOSED MY COMPLAINT (BUT WITHOUT EVER HAVING SPOKEN TO ME). AND THEY ARE CONTINUING TO IGNORE ME. THE PROBLEMS I AM HAVING WITH MY IGNITION ARE THE VERY SAME PROBLEMS OWNERS OF THE RECENTLY RECALL DEFECTIVE GM IGNITIONS ARE HAVING. I HAVE NO DOUBT THE IGNITIONS ARE ONE IN THE SAME. I WANT THIS DEALT WITH WHILE IT IS FRESH IN THE MINDS OF PEOPLE WHO DEMANDED THE GM RECALL! I WANT SOMETHING DONE TODAY! I'M AFRAID OF MY OWN CAR! PS THE ENGINE LAGS AS WELL.. THE RPM'S DROP BELOW THE MPH RANDOMLY. *TR
NHTSA ODI #10596523
80,000 miles · May 30, 2014
Electrical SystemEngineVehicle Speed Control
WHILE DRIVING ON THE FREEWAY, GOING UPHILL AT ABOUT 55MPH, MY ENGINE SUDDENLY BEGAN REVVING AND THE VAN SPED UP, THEN, I WAS UNABLE TO GET IT TO ACCELERATE. I PUSHED THE GAS PEDAL, BUT IT WASN'T ENGAGING THE ENGINE. THE RPM'S WOULD GO UP, BUT THERE WAS NO AFFECT ON THE VAN SPEED. THE TERRAIN CHANGED, SO THEN I BEGAN GOING DOWNHI…
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WHILE DRIVING ON THE FREEWAY, GOING UPHILL AT ABOUT 55MPH, MY ENGINE SUDDENLY BEGAN REVVING AND THE VAN SPED UP, THEN, I WAS UNABLE TO GET IT TO ACCELERATE. I PUSHED THE GAS PEDAL, BUT IT WASN'T ENGAGING THE ENGINE. THE RPM'S WOULD GO UP, BUT THERE WAS NO AFFECT ON THE VAN SPEED. THE TERRAIN CHANGED, SO THEN I BEGAN GOING DOWNHILL AND I CONTINUED TRYING TO GET THE VAN TO ACCELERATE TO AVOID BEING REAR-ENDED. FINALLY, THE ENGINE ENGAGED AND I WAS ABLE TO SPEED UP. THIS HAPPENED ONE MORE TIME DURING THAT TRIP. IT HAS HAPPENED A COUPLE OF OTHER TIMES SINCE THEN, BRIEFLY, BUT YESTERDAY, IT HAPPENED, AND I AGAIN, WAS NEARLY REAR-ENDED, AND I HAD TO COAST INTO A PARKING LOT TO GET OUT OF THE WAY OF TRAFFIC. (THE "CHECK ENGINE" LIGHT HAS NEVER COME ON WHILE THIS WAS HAPPENING.) I WENT TO A MECHANIC WHO THEN TEST-DROVE THE VAN, BUT WAS "UNABLE TO DUPLICATE THE PROBLEM." I DROVE THE VAN HOME AND THE PROBLEM HAPPENED THROUGHOUT MY TRIP (SPEEDS RANGING FROM 30-45 MPH.) IT WASN'T UNTIL I FINALLY MADE IT HOME AND WAS PARKING THE VAN IN FRONT OF MY HOUSE THAT THE "CHECK ENGINE" LIGHT FINALLY CAME ON. I THEN TOOK THE VAN TO A LOCAL AUTO PARTS STORE THAT WILL RUN CODES AFTER THE ENGINE LIGHT COMES ON. IT GAVE A CODE FOR SEVERAL POSSIBLE CAUSES, WHICH INCLUDED ELECTRICAL ISSUES. UNFORTUNATELY, THE GUY CLEARED THE CODE, AND I AM NOT ABLE TO DRIVE THE VAN IN ORDER TO SEE IF THE ENGINE LIGHT WILL COME BACK ON. (HE DID, HOWEVER, WRITE DOWN WHAT THE CODE COULD BE AN INDICATION OF - 4 DIFFERENT ISSUES TO CHOOSE FROM.) THIS IS A VERY DANGEROUS ISSUE, AND I HAVE READ OF NUMEROUS OTHER COMPLAINTS SIMILAR TO THIS. PLEASE, LOOK INTO THIS MATTER AND DO A RECALL OF THESE VEHICLES BEFORE TRAGEDY STRIKES! *TR
NHTSA ODI #10595168
109,000 miles · May 9, 2014
Engine
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000. THE CURRENT…
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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000. THE CURRENT MILEAGE WAS 110,659.
NHTSA ODI #10587429
66,419 miles · May 6, 2014
Electrical SystemEngineService Brakes
THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORM…
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THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR WITH THE SAME ISSUES AS ABOVE. THE VEHICLE HAS BEEN AT THE DEALER TWICE WITH NO SOLUTION AT THIS TIME. THERE IS A RECALL AFTER THE TIMEFRAME OF THIS VEHICLE MANUFACTURE FOR THE IGNITION MODULE 11V139000. IT WOULD SEEM THE RECALL NEEDS TO BE EXTENDED AS THERE ARE MORE ISSUES RELATED TO THE ENGINE STOPPING FOR MORE THAN JUST THE 2010 MODEL. *TR
NHTSA ODI #10586726
Mileage unknown · Mar 31, 2014
EnginePower TrainSteering
SEVERAL TIMES I HAVE BEEN DRIVING AND MY ENGINE STOPS FOR NO REASON. IT HAS HAPPENED HAS I WAS MERGING ONTO A HIGHWAY AND INSTEAD OF INCREASING MY SPEED I WAS SLOWING DOWN. IT HAS HAPPENED AT RANDOM TIMES AND IN JUST NORMAL DRIVING SITUATIONS. THE MOST RECENT WAS DRIVING FROM RHODE ISLAND BACK TO CT AND 2 HOURS INTO THE DRIVE…
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SEVERAL TIMES I HAVE BEEN DRIVING AND MY ENGINE STOPS FOR NO REASON. IT HAS HAPPENED HAS I WAS MERGING ONTO A HIGHWAY AND INSTEAD OF INCREASING MY SPEED I WAS SLOWING DOWN. IT HAS HAPPENED AT RANDOM TIMES AND IN JUST NORMAL DRIVING SITUATIONS. THE MOST RECENT WAS DRIVING FROM RHODE ISLAND BACK TO CT AND 2 HOURS INTO THE DRIVE THE CAR STOPPED AS I WAS TURNING LEFT AT A LIGHT FROM ONE BUSY ROADWAY ONTO ANOTHER WITH QUITE A FEW CARS SURROUNDING ME. MOST OF THE TIME THAT THIS HAPPENS I HAVE TO PULL OVER (WITHOUT POWER STEERING) AND PUT THE CAR IN PARK TO RESTART THE CAR. EACH TIME I HAVE BEEN ABLE TO DO SO SAFELY BUT IT IS A VERY SERIOUS CONCERN AND I USUALLY HAVE MY KIDS IN THE CAR WITH ME. CHRYSLER NEEDS TO REPAIR THIS BECAUSE THIS IS OBVIOUSLY NOT THE FIRST COMPLAINT ON THE ISSUE. *TR
NHTSA ODI #10575866
88,500 miles · Mar 30, 2014
Electrical SystemEngine
THIS IS THE LETTER I SENT TO CHRYSLER CORPORATION. I AM REPORTING THE OCCURRENCE OF UNEXPECTED ENGINE SHUTOFF AND LOSS OF POWER FOR MY 2009 CHRYSLER TOWN & COUNTRY MINIVAN. THIS HAS OCCURRED 3 TIMES OVER THE PAST FOUR MONTHS WITH THE FIRST OCCURRENCE ON 30 NOVEMBER 2013; THE LAST OCCURRENCE ON 11 MARCH 2014; AND ANOTHER TIME B…
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THIS IS THE LETTER I SENT TO CHRYSLER CORPORATION. I AM REPORTING THE OCCURRENCE OF UNEXPECTED ENGINE SHUTOFF AND LOSS OF POWER FOR MY 2009 CHRYSLER TOWN & COUNTRY MINIVAN. THIS HAS OCCURRED 3 TIMES OVER THE PAST FOUR MONTHS WITH THE FIRST OCCURRENCE ON 30 NOVEMBER 2013; THE LAST OCCURRENCE ON 11 MARCH 2014; AND ANOTHER TIME BETWEEN THOSE OCCURRENCES. THE BELOW DESCRIPTION CHARACTERIZES EACH OF THE INCIDENTS: - WITHOUT WARNING THE ENGINE SHUT OFF - THERE WAS A COMPLETE LOSS OF POWER STEERING AND BRAKES - IT TOOK EXTREME FORCE TO STOP THE VEHICLE AND TURN THE VEHICLE OFF THE ROAD OUT OF THE TRAFFIC FLOW DUE TO THE LOSS OF POWER STEERING AND POWER BRAKES. - THE CONSOLE REMAINED LIT - ALL THE LOSS OF ENGINE CUTOFF INCIDENTS OCCURRED WITHOUT WARNING I HAVE CONTACTED THE LOCAL DEALERSHIP SERVICE SHOP ABOUT THE PROBLEM. I WAS TOLD THAT THEY HAVE NO INFORMATION ABOUT THE PROBLEM, AND WOULD HAVE TO TRY TO RECREATE THE PROBLEM TO ADDRESS THE SOLUTION. I CONTACTED THE CHRYSLER CORPORATION CUSTOMER SERVICE (ON 28 MARCH 2014) AND WAS TOLD THAT THEY HAVE NO KNOWLEDGE OF ANY SERVICE BULLETIN ASSOCIATED WITH THIS PROBLEM. THIS OF COURSE IS A VERY SCARY SITUATION GIVEN THAT ANOTHER LOSS OF POWER CAN OCCUR AGAIN WITHOUT WARNING. THIS CLEARLY WILL PUT THE RIDERS IN DANGER. I WAS FORTUNATE DURING THE LAST THREE OCCURRENCES, BUT THAT MAY NOT BE THE CASE THE NEXT TIME. I KNOW FROM INTERNET SEARCHES THAT THIS PROBLEM HAS OCCURRED WITH OTHER TOWN AND COUNTRY VANS. THIS IS A PROBLEM THAT THE CHRYSLER CORPORATION SHOULD INVESTIGATE. IT IS POTENTIALLY A LIFE THREATENING FLAW IN THE VEHICLE THAT CAN ONLY BE ADDRESSED BY A CORPORATE LEVEL INVESTIGATION, ANALYSIS, AND SOLUTION. NOTE: THIS PROBLEM IS THE SAME ISSUE THAT WAS THE SUBJECT OF YOUR RECALL FOR 2010 MINIVANS (NHTSA RECALL: 11V139000). *TR
NHTSA ODI #10575707
Official recalls
6Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Feb 5, 2009
CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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