NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
14 reportsClear category filterMileage unknown · Sep 7, 2017
Air BagsFuel/propulsion SystemVisibility
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SMOKING EXCESSIVELY AFTER BEING RE-FUELED, THE AIR CONDITIONER FAILED TO FUNCTION, AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER (WHEELS OF CHICAGO, 6229 N WESTERN AVE, CHICAGO, IL 60659, (773) 262-7500) INDICATED THAT THE …
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SMOKING EXCESSIVELY AFTER BEING RE-FUELED, THE AIR CONDITIONER FAILED TO FUNCTION, AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER (WHEELS OF CHICAGO, 6229 N WESTERN AVE, CHICAGO, IL 60659, (773) 262-7500) INDICATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL AND DIAGNOSTIC TESTING WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER HAD NOT DIAGNOSED THE VEHICLE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT IT WAS UNSAFE TO DRIVE, AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND NOTIFY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON A SOLUTION TO REPAIR THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #11022188
120,000 miles · Nov 4, 2016
Electrical SystemExterior LightingVisibility
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER GAUGES SUDDENLY FLASHED OFF AND ON, THE HEADLIGHTS TURNED OFF AND ON, AND THE WINDSHIELD WIPERS ERRONEOUSLY ACTIVATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFAC…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER GAUGES SUDDENLY FLASHED OFF AND ON, THE HEADLIGHTS TURNED OFF AND ON, AND THE WINDSHIELD WIPERS ERRONEOUSLY ACTIVATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10924200
Mileage unknown · Apr 2, 2015
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE WINDOWS AND AIR CONDITIONING STOPPED WORKING. THE DEALER INFORMED THE CONTACT THAT IT WAS DUE TO…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE WINDOWS AND AIR CONDITIONING STOPPED WORKING. THE DEALER INFORMED THE CONTACT THAT IT WAS DUE TO THE IGNITION SWITCH, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 5/18/15*CN UPDATED 06/02/15*JB
NHTSA ODI #10703276
134,000 miles · Jul 24, 2014
VisibilityVisibility/wiper
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY.THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE WINDSHIELD WIPERS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC HOWEVER, THE MECHANIC WAS NOT ABLE TO DIAGNOSE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
NHTSA ODI #10615910
Mileage unknown · Jul 16, 2014
Electrical SystemVisibility
WHILE DRIVING, THE WIPERS STARTED AT HIGH SPEED, ALONG WITH THE WINDSHIELD WIPER FLUID SHOOTING OUT CONTINUOUSLY SO I COULD NOT SEE OUT THE WINDSHIELD. I PULLED OVER AND TURNED THE KEY TO TURN THE CAR OFF AND THE WIPERS AND FLUID DID NOT STOP. THE LOCKS WOULD NOT UNLOCK AND I WAS STRANDED IN A VERY BAD BUSY PART OF THE ROAD. …
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WHILE DRIVING, THE WIPERS STARTED AT HIGH SPEED, ALONG WITH THE WINDSHIELD WIPER FLUID SHOOTING OUT CONTINUOUSLY SO I COULD NOT SEE OUT THE WINDSHIELD. I PULLED OVER AND TURNED THE KEY TO TURN THE CAR OFF AND THE WIPERS AND FLUID DID NOT STOP. THE LOCKS WOULD NOT UNLOCK AND I WAS STRANDED IN A VERY BAD BUSY PART OF THE ROAD. I HAD TO HAVE A POLICE OFFICER PUSH ME OFF OF THE ROAD. AFTER A LONG WHILE, THE CAR STARTED BACK UP. BUT IT OCCURRED LATER THAT MORNING, AND I HAD TO HAVE IT TOWED TO A REPAIR SHOP AT THE COST OF $94.90. THE REPAIR SHOP COULD NOT FIND WHAT THE PROBLEM WAS. THEY SAID IT WAS RUNNING FINE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, NOR DO I FEEL THIS VEHICLE IS SAFE FOR MY CHILDREN TO DRIVE. I AM TOTALLY PERPLEXED AS TO WHAT TO DO. *TR
NHTSA ODI #10611062
52,000 miles · Nov 18, 2012
Electrical SystemElectronic Stability Control (esc)Service Brakes, Hydraulic
DURING THE PAST THREE MONTHS ALL OF A SUDDEN THE HORN STARTS BLOWING ERRATICALLY, THE WINDSHIELD WASHERS AND WIPERS ACTIVATE, LIGHTS START FLASHING, THE DOORS LOCK AUTOMATICALLY AND THE TRANSMISSION WILL NOT SHIFT INTO HIGH. THIS HAS HAPPENED FIVE OR SIX TIMES SINCE AUG., HAVING OCCURRED FOUR TIMES IN THE PAST THREE WEEKS. IT …
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DURING THE PAST THREE MONTHS ALL OF A SUDDEN THE HORN STARTS BLOWING ERRATICALLY, THE WINDSHIELD WASHERS AND WIPERS ACTIVATE, LIGHTS START FLASHING, THE DOORS LOCK AUTOMATICALLY AND THE TRANSMISSION WILL NOT SHIFT INTO HIGH. THIS HAS HAPPENED FIVE OR SIX TIMES SINCE AUG., HAVING OCCURRED FOUR TIMES IN THE PAST THREE WEEKS. IT HAPPENS WHILE THE CAR IS RUNNING AND WHILE IT IS NOT. WITH EACH INCIDENT THE SYMPTOMS BECOME WORSE AND THE DURATION IS LONGER. LAST WEEK, I HAD TO PULL OFF THE ROAD AND WAIT FIVE OR TEN MINUTES FOR IT TO STOP AS I COULD NOT SEE WHERE I WAS GOING. YESTERDAY, IT OCCURRED WHILE SITTING IN THE GARAGE AND I HAD TO DISCONNECT THE BATTERY TO STOP IT. THE CHRYSLER DEALER SAYS IT IS THE TOTAL INTEGRATED POWER MODULE THAT NEEDS TO BE REPLACED @$524.12. ADDITIONALLY NOW AT 54,000 MILES THE FRONT ROTORS ARE WARPED AND NEED TO BE REPLACED @ $409. THEY HAD TO BE REPLACED @ 25,834 AND 35,272. WHEN THE BRAKES ARE APPLIED THE FRONT END AND STEERING VIBRATE UNCONTROLLABLY. BOTH CONDITIONS ARE SAFETY ISSUES, HAVE BEEN WELL DOCUMENT BY HUNDREDS OF PEOPLE, AND ARE OBVIOUS INHERENT DEFECTS IN THE VEHICLE, AND SHOULD BE ISSUES THAT RESULT IN A RECALL OF THESE VEHICLES AND REPAIRS OR REPLACEMENTS MADE AT CHRYSLER'S EXPENSE, YET THEY CONTINUE TO DENY THERE IS AN INHERENT PROBLEM. BOTH ISSUES COULD RESULT IN A SERIOUS ACCIDENT.
NHTSA ODI #10485662
57,000 miles · Apr 27, 2012
Electrical SystemExterior LightingVisibility
THE WINDSHIELD WIPERS BOTH FRONT AND BACK, THE WASHER FLUID AND HORN ALL TURN ON RANDOMLY WHILE DRIVING OR PARKED WITH THE IGNITION OFF, THE DOORS REFUSE TO UNLOCK OR LOCK, THE HEADLIGHTS TURN ON AND OFF RANDOMLY WHILE DRIVING OR PARKED. THE DASHBOARD GAUGES STOP WORKING ALL TOGETHER OR ALL OF THE WARNING LIGHTS TURN ON AND OFF …
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THE WINDSHIELD WIPERS BOTH FRONT AND BACK, THE WASHER FLUID AND HORN ALL TURN ON RANDOMLY WHILE DRIVING OR PARKED WITH THE IGNITION OFF, THE DOORS REFUSE TO UNLOCK OR LOCK, THE HEADLIGHTS TURN ON AND OFF RANDOMLY WHILE DRIVING OR PARKED. THE DASHBOARD GAUGES STOP WORKING ALL TOGETHER OR ALL OF THE WARNING LIGHTS TURN ON AND OFF AND THE RADIO/NAVIGATION WILL TURN ON AND OFF. ALL OF THE MENTIONED SYMPTOMS OCCUR REGARDLESS OF WHETHER THE IGNITION IS ON OR NOT AND RANDOMLY WITH NO NOTIFICATION OR PREDICTABILITY. THE DEALER WANTS IN EXCESS OF $1000 TO REPAIR BUT OFFERS NO GUARANTEE THAT IT WILL NOT REOCCUR. *TR
NHTSA ODI #10456654
2,500 miles · Mar 17, 2011
Service Brakes, HydraulicUnknown Or OtherVisibility
STUCK CALIPERS AND SMOKING REAR WHEELS AT APPROXIMATELY 2500 MILES. COMPLAINED TO DEALERSHIP WHICH HAS TAKEN SEVERAL TIMES TO FIX THE PROBLEM. AFTER NEW BRAKES AND CALIPERS AGAIN AND BEARINGS REPLACED, AGAIN THIS WAS DONE IN NOVEMBER 2010 CUSTOMER COMPLAINED OF REAR NOISES AS BRAKES STICKING OR SOME PROBLEM WITH BEARINGS THAT W…
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STUCK CALIPERS AND SMOKING REAR WHEELS AT APPROXIMATELY 2500 MILES. COMPLAINED TO DEALERSHIP WHICH HAS TAKEN SEVERAL TIMES TO FIX THE PROBLEM. AFTER NEW BRAKES AND CALIPERS AGAIN AND BEARINGS REPLACED, AGAIN THIS WAS DONE IN NOVEMBER 2010 CUSTOMER COMPLAINED OF REAR NOISES AS BRAKES STICKING OR SOME PROBLEM WITH BEARINGS THAT WERE REPLACED. DEALER FOUND "NO PROBLEM". 3/11/2011 HOWEVER THE CAR IS STILL MAKING NOISES AND CONCERN FOR SAFETY IS THE ISSUE FOR THE CUSTOMER. ALSO, THE DEFROSTER DO NOT ALWAYS WORK AND CUSTOMER HAS TO SCRAPE THE INSIDE OF THE WINDOW TO SEE OUT. DEALER COULD NOT RE-CREATE. ALSO WHEN IT RAINS OR SLUSH THE UNDERNEATH OF THE CAR BANGS AS IF SOMETHING IS LOOSE. CUSTOMER ASKED DEALERSHIP TO CHECK ALSO ON 3/11/2011 AND STILL THE SAME ANSWER "COULD NOT RE-CREATE" AND FOUND NOTHING. CUSTOMER ASKED TO CHECK BRAKES, BEARINGS, CONVERTER AND DIFFERENTIAL ON 3/11/2011 FOR THE 4TH TIME AND AGAIN NOTHING WAS FOUND. CAR HAS HAD NUMEROUS PROBLEMS FROM DAY ONE INCLUDING THE GEAR SHIFT COMING OFF IN HAND. HOT WHEEL SYNDROME IN 2009 FIXED BUT IS BACK. CUSTOMER GOING ON TRIP AND WANTS THIS DOCUMENTED.
NHTSA ODI #10392033
Mileage unknown · Jun 30, 2010
Electrical SystemService Brakes, HydraulicStructure
2008 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES PROBLEMS WITH FRONT AND REAR BRAKES *TGW THE CONSUMER STATED THE BRAKES HAVE BEEN REPLACED THREE TIMES. THE CONSUMER STATED THERE WAS A BURNING SMELL COMING FROM THE VEHICLE. THE CONSUMER IMMEDIATELY PULLED OVER AND DISCOVERED THE FRONT BRAKES WERE EXTREMELY HOT AND THE REAR BRAKE…
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2008 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES PROBLEMS WITH FRONT AND REAR BRAKES *TGW THE CONSUMER STATED THE BRAKES HAVE BEEN REPLACED THREE TIMES. THE CONSUMER STATED THERE WAS A BURNING SMELL COMING FROM THE VEHICLE. THE CONSUMER IMMEDIATELY PULLED OVER AND DISCOVERED THE FRONT BRAKES WERE EXTREMELY HOT AND THE REAR BRAKES WERE SMOKING. THE SERVICE MANAGER INDICATED THERE WAS A PROBLEM WITH THE BRAKES AND THEY COULD NOT SEEM TO FIX THEM. ALSO, THE AIR VENT WAS NOT WORKING PROPERLY, A FUSE HAD TO BE REPLACED, AS WELL AS THE STARTER. THE DRIVER SIDE MIRROR HAD TO BE REPLACED, THE HANDLE ON THE SLIDING DOOR WAS REPLACED, THE DRIVER SIDE REAR DOOR DID OPEN PROPERLY AND THE BUMPER FELL APART. *JB THE CONSUMER STATED THE FRONT AND REAR BRAKES HAD TO BE REPLACED FOR A FOURTH TIME. UPDATED 07/12/10*JB
NHTSA ODI #10341175
15,000 miles · Jan 7, 2010
Visibility
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY VAN. THE FRONT DEFROST MECHANISM FOR HER FRONT WINDSHIELD FAILED TO OPERATE NORMALLY. WHILE DRIVING APPROXIMATELY 45 MPH AND TRYING TO UTILIZE THE DEFROST MECHANISM IN SNOWY WEATHER, IT FAILED TO ENGAGE. THE ICE CONTINUED TO BUILD UP ON THE FRONT WINDSHIELD AND WIPERS; HOWEVER, …
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TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY VAN. THE FRONT DEFROST MECHANISM FOR HER FRONT WINDSHIELD FAILED TO OPERATE NORMALLY. WHILE DRIVING APPROXIMATELY 45 MPH AND TRYING TO UTILIZE THE DEFROST MECHANISM IN SNOWY WEATHER, IT FAILED TO ENGAGE. THE ICE CONTINUED TO BUILD UP ON THE FRONT WINDSHIELD AND WIPERS; HOWEVER, THE DEFROST MECHANISM WOULD NOT HELP WITH GETTING THE PRECIPITATION OFF OF THE FRONT WINDSHIELD. ON A SEPARATE OCCASION, THE INCIDENT OCCURRED WHILE DRIVING IN FREEZING COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A DESIGN FLAW IN THE DEFROST MECHANISM OF HER YEAR, MAKE AND MODEL VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 15,000.
NHTSA ODI #10298649
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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