NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
50 reportsClear category filter70,000 miles · Jul 21, 2014
Electrical SystemVisibility/wiper
ON 7/19 AND 7/21 I PUT MY VAN IN PARK AND REMOVED THE KEY. UPON DOING SO, THE HORN CONTINUED TO BLOW AND THE FRONT AND REAR WIPERS RAN AT HIGH SPEED. ON 7/19, AFTER IMMEDIATELY OPENING THE HOOD, IT STOPPED. ON 7/21, I STARTED THE VAN BACK UP AND IT CONTINUED TO HONK/WIPERS ON. DROVE IT ACROSS THE STREET TO HAVE A MECHANIC LO…
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ON 7/19 AND 7/21 I PUT MY VAN IN PARK AND REMOVED THE KEY. UPON DOING SO, THE HORN CONTINUED TO BLOW AND THE FRONT AND REAR WIPERS RAN AT HIGH SPEED. ON 7/19, AFTER IMMEDIATELY OPENING THE HOOD, IT STOPPED. ON 7/21, I STARTED THE VAN BACK UP AND IT CONTINUED TO HONK/WIPERS ON. DROVE IT ACROSS THE STREET TO HAVE A MECHANIC LOOK AT IT. AGAIN, TURNED IT OFF AND TOOK KEY OUT, BUT IT STILL CONTINUED. WE OPENED THE HOOD AND THE MECHANIC OPENED THE FUSE BOX. IT STOPPED. THE MECHANIC RAN A SCAN TO SEE IF ANYTHING WOULD COME UP AS A PROBLEM WITH THE ELECTRICAL SYSTEM. NOTHING SHOWED UP. MY VAN WAS JUST RECENTLY ADDED TO THE RECALL LIST FOR THE IGNITION. IS THIS A RESULT OF THE NEED FOR A NEW IGNITION SWITCH? NOT SURE WHAT I WILL DO IF IT DOESN'T SHUT OFF. *TR
NHTSA ODI #10615004
63,000 miles · Jun 30, 2014
Electrical SystemExterior LightingVisibility/wiper
I JUST LEFT MY WORK RELATED TRAINING CLASS AROUND 4:45PM AND IT WAS RAINING ON THAT DAY. I NOTICED THAT I TURNED ON MY WIPERS, THE FRONT LIGHT AND I IMMEDIATELY NOTICED THAT MY WIPER, THE FRONT LIGHT, SIGNAL LIGHT, HEATER AND AIR CONDITION STOPPED WORKING SUDDENLY. I TRIED TO ADJUST MY WIPER SPEED BUT COULD NOT DO ANY THING, TO …
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I JUST LEFT MY WORK RELATED TRAINING CLASS AROUND 4:45PM AND IT WAS RAINING ON THAT DAY. I NOTICED THAT I TURNED ON MY WIPERS, THE FRONT LIGHT AND I IMMEDIATELY NOTICED THAT MY WIPER, THE FRONT LIGHT, SIGNAL LIGHT, HEATER AND AIR CONDITION STOPPED WORKING SUDDENLY. I TRIED TO ADJUST MY WIPER SPEED BUT COULD NOT DO ANY THING, TO EVEN TURN IT OFF WAS NOT POSSIBLE. MY SIGNAL FAILED TO WORK, MY HORN ALSO FAILED. I PARKED TO SEE WHAT MIGHT BE THE PROBLEM BUT COULD NOT ELECTRONICALLY UNLOCK THE DOORS, ALSO I NOTICED THAT WHEN I TURN THE IGNITION KEY TO ON POSITION, THE DASH LIGHT ON THE BOARD WAS OFF, WIPER IS MOVING WITHOUT BEEN TURNED ON AND THE LIGHT WAS NOT ON AFTER I STARTED THE VEHICLE. THIS IS A POTENTIAL DANGER AND THIS HAS HAPPENED SEVEN TO TEN TIMES AND THESE ONLY HAPPENED WHEN IT WAS RAINING OR DURING COLD WEATHER. *TR
NHTSA ODI #10607053
67,000 miles · Jun 6, 2014
Electrical SystemFuel/propulsion SystemVisibility/wiper
HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM AS DESCRIBED BY MANY OTHERS HERE. CAR CAN BE SITTING STILL IN DRIVEWAY OR DRIVING WHEN THE HORN WILL GO OFF, DASHBOARD LIGHTS GO ON, WIPERS STARTING GOING UP AND DOWN, WINDSHIELD FLUID STARTS SHOOTING OUT, ELECTRICAL COMPONENTS IN VEHICLE DON'T WORK, A/C DOESN'T WORK, AND IF DRIVING, C…
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HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM AS DESCRIBED BY MANY OTHERS HERE. CAR CAN BE SITTING STILL IN DRIVEWAY OR DRIVING WHEN THE HORN WILL GO OFF, DASHBOARD LIGHTS GO ON, WIPERS STARTING GOING UP AND DOWN, WINDSHIELD FLUID STARTS SHOOTING OUT, ELECTRICAL COMPONENTS IN VEHICLE DON'T WORK, A/C DOESN'T WORK, AND IF DRIVING, CAR WILL NOT SHIFT INTO GEAR AT HIGHER SPEEDS. CANNOT TURN OFF OR STOP ANY OF THIS. I TRIED TURNING CAR ON AND OFF, HIT BUTTONS ON REMOTE, AND THIS WILL CONTINUE FOR A FEW MINUTES UNTIL FINALLY STOPPING ON ITS ON. VERY SCARY WHEN YOU ARE DRIVING! ALMOST GOT IN MULTIPLE ACCIDENTS SO FAR AND WITH MY KIDS IN THE CAR! *TR
NHTSA ODI #10596785
104,000 miles · May 22, 2014
Electrical SystemSeatsVisibility/wiper
WAS DRIVING DOWN THE ROAD WHEN THE ALARM STARTED BEEPING, LIGHTS ON DASHBOARD FLICKERED, AND WIPERS GO ON AND OFF ON THEIR OWN. HAS HAPPENED SEVERAL TIMES. NOW THE PASSENGER BACK DOOR AUTOMATIC BUTTONS DO NOT WORK AND THE DRIVER'S SEAT WILL MOVE FORWARD AND BACK WHEN DRIVING. THIS IS A HUGE SAFETY ISSUE AND THE CHRYSLER DEALE…
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WAS DRIVING DOWN THE ROAD WHEN THE ALARM STARTED BEEPING, LIGHTS ON DASHBOARD FLICKERED, AND WIPERS GO ON AND OFF ON THEIR OWN. HAS HAPPENED SEVERAL TIMES. NOW THE PASSENGER BACK DOOR AUTOMATIC BUTTONS DO NOT WORK AND THE DRIVER'S SEAT WILL MOVE FORWARD AND BACK WHEN DRIVING. THIS IS A HUGE SAFETY ISSUE AND THE CHRYSLER DEALERSHIPS ARE NOT HELPFUL IN FINDING A SOLUTION. SAID IT WILL TAKE SEVERAL WEEKS TO TRY AND DIAGNOSE WHAT'S WRONG. I AM ALARMED THAT MORE PEOPLE ARE HAVING SIMILAR ISSUES AND A RECALL HAS NOT BEEN MADE. IT'S HARD TO DRIVE WHEN YOUR SEAT IS MOVING. IN ADDITION, SOMETIMES MY TRANSMISSION WILL NOT SHIFT. SEEMS TO BE AN ELECTRICAL PROBLEM. ONCE I TURN THE VEHICLE OFF AND RESTART IT, SEEMS TO RUN FINE. *TR
NHTSA ODI #10593340
80,000 miles · May 20, 2014
Electrical SystemVisibility/wiper
WE HAVE BEEN HAVING AN ONGOING ISSUE WITH OUR 2008 CHRYSLER TOWN AND COUNTRY. THE HORN WILL START BLOWING, THE WIPERS WILL COME ON, FLUID WILL START SPRAYING, THE A/C WILL COME OFF AND ON, DOORLOCKS WILL NOT WORK, AND ALL THIS WILL HAPPEN WHILE DRIVING AND WHEN IT IS SITTING IN THE GARAGE WITH NO KEY IN THE IGNITION. I HAVE A 4 …
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WE HAVE BEEN HAVING AN ONGOING ISSUE WITH OUR 2008 CHRYSLER TOWN AND COUNTRY. THE HORN WILL START BLOWING, THE WIPERS WILL COME ON, FLUID WILL START SPRAYING, THE A/C WILL COME OFF AND ON, DOORLOCKS WILL NOT WORK, AND ALL THIS WILL HAPPEN WHILE DRIVING AND WHEN IT IS SITTING IN THE GARAGE WITH NO KEY IN THE IGNITION. I HAVE A 4 YEAR OLD DAUGHTER AND WHEN THIS HAPPENS WHILE DRIVING WE HAVE COME VERY CLOSE TO BEING IN AN ACCIDENT. THE ONLY WAY TO STOP THE VEHICLE FROM DOING THIS IS TO DISCONNECT THE BATTERY. NOT SAFE. *TR
NHTSA ODI #10592814
68,000 miles · Apr 17, 2014
Electrical SystemExterior LightingVisibility/wiper
TWO YEARS AGO, WHILE DRIVING AT NIGHT, HORN, WIPERS, WIPER FLUID AND LIGHTS BEGAN GOING OFF AND ON BY THEMSELVES. STOPPED THE CAR AND TURNED OFF THE CAR, BUT IT KEPT ON GOING ON. I WAS IN THE CAR WITH MY 5 CHILDREN AND MY HUSBAND WAS NOT WITH US. IT TOTALLY FREAKED OUT MY CHILDREN AND ME. MY HUSBAND CAME AND DISCONNECTED THE BAT…
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TWO YEARS AGO, WHILE DRIVING AT NIGHT, HORN, WIPERS, WIPER FLUID AND LIGHTS BEGAN GOING OFF AND ON BY THEMSELVES. STOPPED THE CAR AND TURNED OFF THE CAR, BUT IT KEPT ON GOING ON. I WAS IN THE CAR WITH MY 5 CHILDREN AND MY HUSBAND WAS NOT WITH US. IT TOTALLY FREAKED OUT MY CHILDREN AND ME. MY HUSBAND CAME AND DISCONNECTED THE BATTERY AND IT STOPPED. ON THE WAY HOME IT HAD STOPPED. CALL OUR CHRYSLER DEALERSHIP IN THE MORNING, BUT THEY HAD NO IDEA WHAT WE WERE TALKING ABOUT AND SAID TO BRING IT IN. NOT BEING UNDER WARRANTY (68,000 MILES) WE DECIDED TO DO OUR OWN RESEARCH (HUSBAND WORKS ON CARS ON A REGULAR BASIS). WE ONLY FOUND THAT OTHERS IN THIS SITUATION WERE NOT HAVING ANY LUCK AT DEALERSHIP. WE HAVE LEARNED HOW TO DEAL WITH THIS FOR 2 YEARS NOW. WE HAVE TAKEN OUT THE FUSE FOR THE HORN AND WIPERS (AS BOTH WILL NOT TURN OFF ANYMORE) AND INSERT WIPERS WHEN RAINING. WE DON'T FEEL SAFE WITH THIS SITUATION, BUT NOT ABLE TO DO ANYTHING ELSE. HAPPENS OFTEN WITHOUT PATTERN. WAITING FOR A RECALL SINCE THIS SEEMS TO BE A HUGE PROBLEM WITH CHRYSLER. VERY DISAPPOINTED IN THE PRODUCT.
NHTSA ODI #10583336
79,000 miles · Jan 5, 2014
Electrical SystemExterior LightingVisibility/wiper
DRIVING DOWN THE ROAD WIPERS TURN ON BY THEMSELVES WILL NOT TURN OFF, HIGH BEAMS WILL NOT WORK ALSO TURN SIGNALS WILL NOT WORK. *TR
NHTSA ODI #10558512
78,000 miles · Nov 3, 2013
Electrical SystemExterior LightingVisibility/wiper
VEHICLE IS HAVING ELECTRICAL PROBLEMS. THESE ELECTRICAL PROBLEMS ARE CAUSING THE VEHICLE TO SHUT OFF WHILE OPERATING, LIGHTS TO TURN ON AND OFF, HORN TO SOUND AND WINDSHIELD WIPERS AND WASHERS TO OPERATE RANDOMLY. THIS VEHICLE WAS PURCHASED NEW FROM THE DEALER AND HAD A SIMILAR PROBLEM WHEN NEW.IT WAS REPAIRED AND NOW IS DOING I…
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VEHICLE IS HAVING ELECTRICAL PROBLEMS. THESE ELECTRICAL PROBLEMS ARE CAUSING THE VEHICLE TO SHUT OFF WHILE OPERATING, LIGHTS TO TURN ON AND OFF, HORN TO SOUND AND WINDSHIELD WIPERS AND WASHERS TO OPERATE RANDOMLY. THIS VEHICLE WAS PURCHASED NEW FROM THE DEALER AND HAD A SIMILAR PROBLEM WHEN NEW.IT WAS REPAIRED AND NOW IS DOING IT AGAIN ONLY MORE SEVERELY. THERE ARE MANY REPORTS OF SIMILAR PROBLEMS WITH THIS VEHICLE EXPERIENCING THIS PROBLEM. IN SOME CASES THE CRUISE CONTROL STARTS OPERATING ON ITS OWN AND ACCELERATING. THIS NEEDS TO BE A RECALL. *TR
NHTSA ODI #10550712
51,438 miles · Oct 6, 2013
Electrical SystemVisibility/wiper
USED KEYFOB TO UNLOCK VAN AND HORN STARTED HONKING (SHORT BLASTS) CONTINUALLY, WIPERS/WASHER ACTIVATED, ALL LIGHTS IN DASH STARTED FLASHING SHOWING AN 8 IN GEAR INDICATOR, HEADLIGHTS STARTED FLASHING, DOORS LOCKED, FANS START RUNNING, SOLENOID STARTS CLICKING, IT APPEARS THAT EVERYTHING ELECTRICAL UNDER THE HOOD EXCEPT THE START…
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USED KEYFOB TO UNLOCK VAN AND HORN STARTED HONKING (SHORT BLASTS) CONTINUALLY, WIPERS/WASHER ACTIVATED, ALL LIGHTS IN DASH STARTED FLASHING SHOWING AN 8 IN GEAR INDICATOR, HEADLIGHTS STARTED FLASHING, DOORS LOCKED, FANS START RUNNING, SOLENOID STARTS CLICKING, IT APPEARS THAT EVERYTHING ELECTRICAL UNDER THE HOOD EXCEPT THE STARTER IS ACTIVATED. *TR
NHTSA ODI #10546917
50,000 miles · Sep 20, 2013
Electrical SystemExterior LightingVisibility/wiper
THIS IS THE SAME ISSUE THAT A LOT OF OTHER PEOPLE ARE HAVING WITH THE WINDSHIELD WIPERS AND FLUID SPRAYING AND GOING OFF, HORN HONKING AND LOCKS GOING ALL CRAZY. ABOUT A YEAR AGO THIS HAPPENED AND I TOOK MY CAR IN AND WAS TOLD IT WAS THE CLOCK SPRING, THEN A WEEK LATER SAME THING HAPPENED- HAPPENED FIRST WHILE I WAS DRIVING AND…
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THIS IS THE SAME ISSUE THAT A LOT OF OTHER PEOPLE ARE HAVING WITH THE WINDSHIELD WIPERS AND FLUID SPRAYING AND GOING OFF, HORN HONKING AND LOCKS GOING ALL CRAZY. ABOUT A YEAR AGO THIS HAPPENED AND I TOOK MY CAR IN AND WAS TOLD IT WAS THE CLOCK SPRING, THEN A WEEK LATER SAME THING HAPPENED- HAPPENED FIRST WHILE I WAS DRIVING AND IT WENT CRAZY, THEN ALSO WHEN I USE THE KEY FAUB TO UNLOCK THE CAR IT ACTED UP. THE SECOND TIME I TOOK IT IN THEY TOLD ME MY BATTERY WAS BAD, BUT IF I HAD IT IN A WEEK BEFORE THAT WHY IS THAT BAD NOW WHEN THEY SHOULD HAVE NOTICED THEN? SO PUT IN AROUND $700 TO FIX THIS ISSUE. NOW YESTERDAY, EXACTLY A YEAR LATER, SAME THING HAPPENED. DRIVING ON MY WAY TO WORK, IT DID IT FOR ABOUT 5 MINUTES, I PULLED OVER AND SHUT MY CAR OFF AND RESTARTED IT. THEN WHEN I LEFT WORK I PUSHED MY UNLOCK ON MY KEY FAUB AND DID IT FOR A MINUTE OR SO, THEN WHEN I GOT HOME AND WENT DOWN TO MY CAR TO LEAVE LAST NIGHT, USED KEY FAUB AND IT STARTED GOING AGAIN, BUT THIS TIME WOULD NOT STOP SO THE BATTERY IS DISCONNECTED. I TRY TO HOOK THE BATTERY UP AND IT CONTINUES ON STILL. THIS IS DANGEROUS FOR SOMEONE TO DRIVE AND SHOULD BE RECALLED IMMEDIATELY, ALSO, MY CAR WOULD NOT SHIFT AND MY ABS LIGHT AND TRACTION CONTROL LIGHT TURNED ON THIS TIME, AND LAST YEAR IT DID NOT. MY CAR IS POSSESSED!! I COMMUTE TO WORK AND THIS IS A VERY DANGEROUS ISSUE AND THESE CARS NEED TO BE RECALLED ASAP! *TR
NHTSA ODI #10544611
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972