NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
95 reportsClear category filter100,000 miles · Nov 1, 2018
EngineService BrakesSteering
STALLS WHILE DRIVING USUALLY AT LOW SPEED.LOSS OF POWER STEERING AND BRAKES IS DANGEROUS. RESTARTS WHEN TURNED OFF AND RESTARTED. SAME PROBLEM HAS BEEN REPORTED LARGE NUMBER OF TIMES ON AUTO INTERNET SITES .CAR HAS 108000 MILES AND HAS BEEN STALLING THIS WAY FOR MANY MONTHS FROM TIME TO TIME USUALLY AFTER COLD START. MECHANI…
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STALLS WHILE DRIVING USUALLY AT LOW SPEED.LOSS OF POWER STEERING AND BRAKES IS DANGEROUS. RESTARTS WHEN TURNED OFF AND RESTARTED. SAME PROBLEM HAS BEEN REPORTED LARGE NUMBER OF TIMES ON AUTO INTERNET SITES .CAR HAS 108000 MILES AND HAS BEEN STALLING THIS WAY FOR MANY MONTHS FROM TIME TO TIME USUALLY AFTER COLD START. MECHANICS HAVE BEEN ABLE TO REPRODUCE STALLS AND UNABLE TO CORRECT.
NHTSA ODI #11144809
114,000 miles · Oct 24, 2018
EngineService BrakesSteering
CAR STALLS (STOPS RUNNING) RANDOMLY AT SPEEDS BELOW 40 MPH. THIS CAUSES LOSS OF POWER STEERING AND BRAKES WHICH CAN LEAD TO A DANGEROUS SITUATION. I'VE ALMOST RUN INTO A TREE OR OFF THE ROAD ON SEVERAL OCCASIONS SINCE THIS HAPPENS RANDOMLY. THE TRACTION LIGHT COMES ON FIRST AND THEN YOU REALIZE THE ENGINE ISN'T RUNNING ANYMORE. …
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CAR STALLS (STOPS RUNNING) RANDOMLY AT SPEEDS BELOW 40 MPH. THIS CAUSES LOSS OF POWER STEERING AND BRAKES WHICH CAN LEAD TO A DANGEROUS SITUATION. I'VE ALMOST RUN INTO A TREE OR OFF THE ROAD ON SEVERAL OCCASIONS SINCE THIS HAPPENS RANDOMLY. THE TRACTION LIGHT COMES ON FIRST AND THEN YOU REALIZE THE ENGINE ISN'T RUNNING ANYMORE. YOU HAVE TO PUT THE CAR IN PARK AND THEN START IT AGAIN. IT MAY BE FINE FOR THE REST OF THE DRIVE OR IT MAY STALL AGAIN. TOTALLY RANDOM AS TO WHEN IT DOES THIS. IT HAS NOT HAPPENED AT HIGH SPEEDS ON THE HIGHWAY AS OF YET. I'VE HAD THE CAR TO THE DEALER SEVERAL TIMES WITH THIS COMPLAINT AND EACH TIME THEY CAN'T REPLICATE IT OR IT WAS DUE TO THE KEY FOB RECALL WHICH WAS PERFORMED ON MY CAR 3 TIMES.
NHTSA ODI #11142512
115,247 miles · Sep 25, 2018
EngineSteeringVehicle Speed Control
WHILE IN MOTION THE CAR WILL JUST TURN OFF,STEERING WHEEL LOCKED AND I COULD NOT STEER. IT HAS TURNED OFF ON ME WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN. IT WILL START BACK UP BUT CAN NOT GO LONGER THAN A MILE BEFORE IT DOES IT AGAIN.
NHTSA ODI #11131499
160,000 miles · Mar 30, 2018
EngineService BrakesSteering
AS I LEFT MY APARTMENT TO GO TO WORK, AND AFTER DRIVING APPROXIMATELY 1 MILE, I APPROACHED A STOP LIGHT. AS I PRESSED THE BRAKE PEDAL, SUDDENLY MY POWER STEERING WENT OUT, THE "TRACTION" LIGHT TURNED ON ON MY DASHBOARD, AND THE ENGINE TURNED OFF. I PUT THE CAR IN PARK, TURNED THE KEY TO THE OFF POSITION, THEN RESTARTED THE VAN…
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AS I LEFT MY APARTMENT TO GO TO WORK, AND AFTER DRIVING APPROXIMATELY 1 MILE, I APPROACHED A STOP LIGHT. AS I PRESSED THE BRAKE PEDAL, SUDDENLY MY POWER STEERING WENT OUT, THE "TRACTION" LIGHT TURNED ON ON MY DASHBOARD, AND THE ENGINE TURNED OFF. I PUT THE CAR IN PARK, TURNED THE KEY TO THE OFF POSITION, THEN RESTARTED THE VAN. IT DROVE FINE AFTER THAT. HAVING THE ENGINE, STEERING, AND BRAKES ALL SHUT DOWN RANDOMLY WHILE THE ELECTRICAL ITEMS STILL WORK WAS FRIGHTENING. IF IT HAPPENS ON THE HIGHWAY, I DON'T KNOW WHAT I WILL DO.
NHTSA ODI #11082200
109,000 miles · Dec 14, 2017
Electronic Stability Control (esc)Service BrakesSteering
ALL FOUR BRAKE SYSTEM LIGHTS ARE LITE UP. STEERING HAS BECOME LOOSE AND STEERING WHEEL WOBBLES. I HAVE CHANGED THE PADS ON BRAKES 4 TIMES IN A YEAR AND MY ROTORS ARE STILL VERY GROOVED. DUST IS SUCKING UP INTO THE CAB OF THE VEHICLE FOR NO REASON. THERE IS A KNOCKING COMING FROM THE ENGINE THAT SOMETIMES IS THERE BUT MOST OF THE…
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ALL FOUR BRAKE SYSTEM LIGHTS ARE LITE UP. STEERING HAS BECOME LOOSE AND STEERING WHEEL WOBBLES. I HAVE CHANGED THE PADS ON BRAKES 4 TIMES IN A YEAR AND MY ROTORS ARE STILL VERY GROOVED. DUST IS SUCKING UP INTO THE CAB OF THE VEHICLE FOR NO REASON. THERE IS A KNOCKING COMING FROM THE ENGINE THAT SOMETIMES IS THERE BUT MOST OF THE TIME ITS PRESENT WAS TOLD BY THE DEALER I BOUGHT FROM THAT WAS NORMAL IN THESE VANS. HAS A HARD TIME COMING TO A STOP NOW. I CAN NOT BELIEVE THIS HAS NOT BEEN RECALLED CODES ON MACHINE THAT ARE INDICATED ARE C2200 AND C2205 WHICH ARE RIDICULOUS TO BUY AND FROM WHAT I HAVE READ EVERYONE IS HAVING PROBLEMS WITH THEM
NHTSA ODI #11054633
128,000 miles · Nov 12, 2017
EngineService BrakesSteering
2008 CHRYSLER TOWN AND COUNTRY LIMITED EDITION. AT SPEEDS BETWEEN 10-72 MPH VEHICLE WILL SHUT OFF. THERE ARE NO INDICATIONS PRESENT WHEN THIS HAPPENS, LIGHTS DO NOT FLASH, NO CHECK ENGINE WARNING LIGHTS, NO WARNING ETC. VEHICLE SHUTS OFF INTERMITTENTLY ONLY WHILE IN MOTION. VEHICLE HAS SHUT OFF 9 TIMES OVER A PERIOD OF 11 M…
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2008 CHRYSLER TOWN AND COUNTRY LIMITED EDITION. AT SPEEDS BETWEEN 10-72 MPH VEHICLE WILL SHUT OFF. THERE ARE NO INDICATIONS PRESENT WHEN THIS HAPPENS, LIGHTS DO NOT FLASH, NO CHECK ENGINE WARNING LIGHTS, NO WARNING ETC. VEHICLE SHUTS OFF INTERMITTENTLY ONLY WHILE IN MOTION. VEHICLE HAS SHUT OFF 9 TIMES OVER A PERIOD OF 11 MONTHS. VEHICLE HAS NEVER BEEN EXPOSED TO ANY EXTREME WEATHER CONDITION, WATER, SALTS, OR OTHER ITEMS THAT MIGHT IMPACT THE VEHICLE. VEHICLE HAS NEVER RUN TO OF GAS. VEHICLE ALWAYS HAS OIL CHANGES DONE BEFORE REQUIRED TIMES. VEHICLE IS DRIVEN VERY LIGHTLY. CONDITION- VEHICLE WAS DRIVING AT 32 MPH ON A CITY ROAD IN KILLEEN TEXAS, TAKING A SLIGHT TURN IN A ROAD. ANGLE OF ROAD WAS LESS THAN A 120 DEGREE TURN. VEHICLE SHUT OFF WITH ONCOMING TRAFFIC AND VEHICLES BEHIND THE VAN. BRAKES LOCKED UP, STEERING WHEEL LOCKED UP, AND GAUGES CONTINUE TO WORK UNTIL VEHICLE STOPS. VEHICLE DID NOT RESTART FOR 3 MINUTES AND 7 SECONDS. CONDITION- VEHICLE WAS DRIVING DOWN HIGHWAY 90 IN KILLEEN TEXAS NEAR THE TJ MILLS EXIT. SPEED WAS 72 MPH, VEHICLE LOST ALL POWER AND SHUT OFF. STEERING WHEEL AND BRAKES LOCK. VEHICLE NEARLY CAUSED A MULTI CAR COLLISION, BUT DUE TO OTHER DRIVERS BEING AWARE NO ACCIDENT HAPPENED. CONDITION- FORT HOOD TEXAS, VEHICLE IS DRIVING DOWN THE ROAD, NEAR A STOP LIGHT APPROACHING AT A SPEED OF 13 MPH. VEHICLE SHUTS OFF, STEERING LOCKS, BRAKES LOCK, AND VEHICLE WILL NOT GO OUT OF DRIVE. VEHICLE IS NEARLY HIT BY TRAFFIC FROM BEHIND. MILITARY POLICE ARRIVE ON SCENE AND ASSIST DRIVER WITH MOVING VEHICLE TO A SAFE LOCATION. VEHICLE DID START AFTER 22 MINUTES AND 7 SECONDS. VEHICLE WAS DRIVING STRAIGHT, THERE WERE NO HILLS PRESENT. AFTER RESEARCHING MULTIPLE SITES, THREADS, FORUMS, AND BUSINESS, THIS IS A COMMON PROBLEM THAT REQUIRES IMMEDIATE ATTENTION FOR SAFETY OF LIFE.
NHTSA ODI #11045487
96,250 miles · Oct 3, 2017
SteeringUnknown Or OtherWheels
WHILE I'M DRIVING MY VEHICLE HOME FROM WORK IT WILL STALL, TAKING THE ABILITY TO STEER AWAY. LIKE IT JUST SHUTS OFF RIGHT IN THE MIDDLE OF DRIVING. IT USUALLY HAPPENS WHEN I AM TURNING OR GOING AROUND A CURVE.
NHTSA ODI #11031590
47,000 miles · Sep 13, 2017
Electrical SystemSteering
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES BEFORE RESTARTIN…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES BEFORE RESTARTING THE ENGINE, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (21027 I 45, SPRING, TX 77388, PHONE NUMBER: (281) 715-6927), BUT THE VEHICLE COULD NOT BE SERVICED DUE TO A RESTRICTION FROM CHRYSLER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
NHTSA ODI #11023327
Mileage unknown · Aug 18, 2017
Electrical SystemService BrakesSteeringCrash
MY TRACTION SENSOR IS NOT WORKING WHICH IS CAUSING MY A SAFETY ISSUE. WHEN I START DRIVING (IN MOTION), THE ABS TRACTION STARTS EVEN WHEN THERE IS NO WATER, ICE OR POOR DRIVING CONDITIONS. THE DEALERSHIP REPLACED THE ABS MODULE AND ITS STILL DOING IT. THEY NOW SAY THEY WILL HAVE TO REPLACE THE SENSOR IN THE STEERING COLUMN (WHEE…
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MY TRACTION SENSOR IS NOT WORKING WHICH IS CAUSING MY A SAFETY ISSUE. WHEN I START DRIVING (IN MOTION), THE ABS TRACTION STARTS EVEN WHEN THERE IS NO WATER, ICE OR POOR DRIVING CONDITIONS. THE DEALERSHIP REPLACED THE ABS MODULE AND ITS STILL DOING IT. THEY NOW SAY THEY WILL HAVE TO REPLACE THE SENSOR IN THE STEERING COLUMN (WHEEL). THIS IS VERY SCARY AS IT STOPS MY ACCELERATION AND IT AFFECTS THE ANTI-LOCK BREAKS. I WAS HOPING THIS WAS ALL DUE TO AN MINOR AUTO COLLISION BUT THE INSURANCE COMPANY TOLD ME THERE IS ABSOLUTELY NO WAY THIS COULD HAVE BEEN CAUSED BECAUSE OF IT. THEY SAID ITS A COINCIDENCE AND THAT IT JUST HAPPENED ON ITS OWN AT THE SAME TIME. I WOULD SAY THE FAULT IS UNKNOWN.
NHTSA ODI #11016180
Mileage unknown · May 17, 2017
Electrical SystemEngineSteering
MY CHRYSLER TOWN AND COUNTRY HAD PERFORMED THE RECALL ON THE IGNITION SWITCH HOWEVER MY VAN STILL SHUTS DOWN WHILE DRIVING. AT FIRST IT STARTED UPON MORNING WHEN FIRST STARTING OUT THE DAY, BUT NOW IT SHUTS OFF EVEN AFTER 45 MINUTES OF DRIVING THE VEHICLE CAUSING ME TO LOOSE CONTROL OF THE STEERING AND HAVING TO BE CAUTIOUS SO T…
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MY CHRYSLER TOWN AND COUNTRY HAD PERFORMED THE RECALL ON THE IGNITION SWITCH HOWEVER MY VAN STILL SHUTS DOWN WHILE DRIVING. AT FIRST IT STARTED UPON MORNING WHEN FIRST STARTING OUT THE DAY, BUT NOW IT SHUTS OFF EVEN AFTER 45 MINUTES OF DRIVING THE VEHICLE CAUSING ME TO LOOSE CONTROL OF THE STEERING AND HAVING TO BE CAUTIOUS SO THAT I WONT BE REAR ENDED OR WORSE. I HAVE TAKING IT IN TO BE DIAGNOSED BUT THE TECHNICIANS AFTER HAVING THE VAN HOOKED UP TO THEIR DIAGNOSTIC MACHINE ARE STILL UNABLE TO SEE ANYTHING WRONG. NO ERROR CODES ARE SHOWING. ALSO NOW, WHILE PARKED AND THE ENGINE OFF WITH NO KEYS... MY DOORS WILL JUST OPEN BY THEMSELVES OR AUTOMATICALLY LOCK. IT DID IT YESTERDAY MORNING HOWEVER MY CAR WAS RUNNING, THE VAN LOCKED SOUNDING MY ALARM THAT SOUNDED AS IF I HAD PRESSED THE KEY TO LOCK. I HOPE THAT SOMEONE CAN CALL OR EMAIL ME TO GIVE AN EXPLANATION WHAT COULD BE THE PROBLEM AS WELL AS HOW I CAN RESOLVE THIS PROBLEM,
NHTSA ODI #10986267
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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