Electrical System. Review the 1,242 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
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NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports17 fire reports29 injury reports

Service Brakes complaints

112 reports

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55,000 miles · Feb 16, 2018

Power TrainService BrakesSuspension

1ST VEHICLE STOPPED SHIFTING HAD TO PULL OVER TURN OFF CAR AND WAIT THEN IT WORKED FOR AWHILE , DOES THIS EVERY FEW DAYS. BRAKES HAVE BEEN REPLACED 4 TIMES BEFORE 55000 ON THE VEHICLE. AT 58000 THE VEHICLE BOUNCES OVER EVERY BUMP BIG OR SMALL SOME THING WRONG IN FRONT END HAVE BEEN TOLD IT?S FINE

NHTSA ODI #11073197

109,000 miles · Dec 14, 2017

Electronic Stability Control (esc)Service BrakesSteering

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ALL FOUR BRAKE SYSTEM LIGHTS ARE LITE UP. STEERING HAS BECOME LOOSE AND STEERING WHEEL WOBBLES. I HAVE CHANGED THE PADS ON BRAKES 4 TIMES IN A YEAR AND MY ROTORS ARE STILL VERY GROOVED. DUST IS SUCKING UP INTO THE CAB OF THE VEHICLE FOR NO REASON. THERE IS A KNOCKING COMING FROM THE ENGINE THAT SOMETIMES IS THERE BUT MOST OF THE TIME ITS PRESENT WAS TOLD BY THE DEALER I BOUGHT FROM THAT WAS NORMAL IN THESE VANS. HAS A HARD TIME COMING TO A STOP NOW. I CAN NOT BELIEVE THIS HAS NOT BEEN RECALLED CODES ON MACHINE THAT ARE INDICATED ARE C2200 AND C2205 WHICH ARE RIDICULOUS TO BUY AND FROM WHAT I HAVE READ EVERYONE IS HAVING PROBLEMS WITH THEM

NHTSA ODI #11054633

60,000 miles · Nov 20, 2017

Electrical SystemEngineService Brakes

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VEHICLE SPORADICALLY SHUT OFF WHILE DRIVING WITH NO WARNING CAUSING IT TO LOOSE BRAKING AND STEERING... GOTTA BE VERY FAST TO GET IT RESTARTED...DONE HAD A LOT OF NEAR MISSES....VEHICLE CAN SIT OVER NIGHT AND LOOSE ALL POWER AND WANT START OR MAY DRIVE IT SOME MILES SHUT IT OFF AND IT WANT START...DONE BOUGHT NEW BATTERY BUT THINK MY BATTERY WAS OK THEY JUST WANTED THE SELL BECAUSE IT'S DOING BASICALLY THE SAME THING...IT START WITH A ONE MINUTE OR LESS BOOST...I HAVE TO CHECK IT WITH MY AUTO START TO SEE IF I AM GOING ANYWHERE OR TO USE MY WIFE CAR...AT TIMES I GET A GRINDING SOUND FROM FRONT BREAKS..I CHECK THE PADS AND THEY OK GRINDING COME AND GOES...REAR DISC BRAKES WEARS UNEVENLY DEALER HUSH HUSH... NO RECALL DEFECTIVE CALIPERS...TOLD ME IT'S OVER NOW YOU GOTTA PAY TO HAVE IT FIX NOW ...MAP LIGHTS COME ON WITH A DISTURBING NOISE FAULT SHOWING PASSENGER DOOR AGAR BUT IT CLOSED TIGHT...EVENTUALLY IT STOPS...L LOVE MY VAN IF ENGINEERS COULD FIX SOME OF THE PROBLEMS BECAUSE IT'S DANGEROUS AND EXPENSIVE UP AGAINST WHAT NEXT PROBLEMS AND ILL FEEL GUILTY SELLING IT TO SOMEONE AND SOMETHING HAPPENS TO THEM...IT'S AT THE POINT WHERE I AM REALLY AFRAID TO DRIVE IT WITH IT SHUTTING OFF WITH NO CONTROLS BRAKING NOR STEERING(HELP) BUT I STILL LOVE MY VAN...CAN Y'ALL PLEASE FIX IT...

NHTSA ODI #11047663

128,000 miles · Nov 12, 2017

EngineService BrakesSteering

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2008 CHRYSLER TOWN AND COUNTRY LIMITED EDITION. AT SPEEDS BETWEEN 10-72 MPH VEHICLE WILL SHUT OFF. THERE ARE NO INDICATIONS PRESENT WHEN THIS HAPPENS, LIGHTS DO NOT FLASH, NO CHECK ENGINE WARNING LIGHTS, NO WARNING ETC. VEHICLE SHUTS OFF INTERMITTENTLY ONLY WHILE IN MOTION. VEHICLE HAS SHUT OFF 9 TIMES OVER A PERIOD OF 11 MONTHS. VEHICLE HAS NEVER BEEN EXPOSED TO ANY EXTREME WEATHER CONDITION, WATER, SALTS, OR OTHER ITEMS THAT MIGHT IMPACT THE VEHICLE. VEHICLE HAS NEVER RUN TO OF GAS. VEHICLE ALWAYS HAS OIL CHANGES DONE BEFORE REQUIRED TIMES. VEHICLE IS DRIVEN VERY LIGHTLY. CONDITION- VEHICLE WAS DRIVING AT 32 MPH ON A CITY ROAD IN KILLEEN TEXAS, TAKING A SLIGHT TURN IN A ROAD. ANGLE OF ROAD WAS LESS THAN A 120 DEGREE TURN. VEHICLE SHUT OFF WITH ONCOMING TRAFFIC AND VEHICLES BEHIND THE VAN. BRAKES LOCKED UP, STEERING WHEEL LOCKED UP, AND GAUGES CONTINUE TO WORK UNTIL VEHICLE STOPS. VEHICLE DID NOT RESTART FOR 3 MINUTES AND 7 SECONDS. CONDITION- VEHICLE WAS DRIVING DOWN HIGHWAY 90 IN KILLEEN TEXAS NEAR THE TJ MILLS EXIT. SPEED WAS 72 MPH, VEHICLE LOST ALL POWER AND SHUT OFF. STEERING WHEEL AND BRAKES LOCK. VEHICLE NEARLY CAUSED A MULTI CAR COLLISION, BUT DUE TO OTHER DRIVERS BEING AWARE NO ACCIDENT HAPPENED. CONDITION- FORT HOOD TEXAS, VEHICLE IS DRIVING DOWN THE ROAD, NEAR A STOP LIGHT APPROACHING AT A SPEED OF 13 MPH. VEHICLE SHUTS OFF, STEERING LOCKS, BRAKES LOCK, AND VEHICLE WILL NOT GO OUT OF DRIVE. VEHICLE IS NEARLY HIT BY TRAFFIC FROM BEHIND. MILITARY POLICE ARRIVE ON SCENE AND ASSIST DRIVER WITH MOVING VEHICLE TO A SAFE LOCATION. VEHICLE DID START AFTER 22 MINUTES AND 7 SECONDS. VEHICLE WAS DRIVING STRAIGHT, THERE WERE NO HILLS PRESENT. AFTER RESEARCHING MULTIPLE SITES, THREADS, FORUMS, AND BUSINESS, THIS IS A COMMON PROBLEM THAT REQUIRES IMMEDIATE ATTENTION FOR SAFETY OF LIFE.

NHTSA ODI #11045487

Mileage unknown · Aug 18, 2017

Electrical SystemService BrakesSteeringCrash

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MY TRACTION SENSOR IS NOT WORKING WHICH IS CAUSING MY A SAFETY ISSUE. WHEN I START DRIVING (IN MOTION), THE ABS TRACTION STARTS EVEN WHEN THERE IS NO WATER, ICE OR POOR DRIVING CONDITIONS. THE DEALERSHIP REPLACED THE ABS MODULE AND ITS STILL DOING IT. THEY NOW SAY THEY WILL HAVE TO REPLACE THE SENSOR IN THE STEERING COLUMN (WHEEL). THIS IS VERY SCARY AS IT STOPS MY ACCELERATION AND IT AFFECTS THE ANTI-LOCK BREAKS. I WAS HOPING THIS WAS ALL DUE TO AN MINOR AUTO COLLISION BUT THE INSURANCE COMPANY TOLD ME THERE IS ABSOLUTELY NO WAY THIS COULD HAVE BEEN CAUSED BECAUSE OF IT. THEY SAID ITS A COINCIDENCE AND THAT IT JUST HAPPENED ON ITS OWN AT THE SAME TIME. I WOULD SAY THE FAULT IS UNKNOWN.

NHTSA ODI #11016180

Mileage unknown · Feb 20, 2017

Electronic Stability Control (esc)Service BrakesSteering

WHEN DRIVING AT 30 MPH ESP/ BAS/ABS & BRAKE LIGHTS APPEAR ON THE DASH,THEN STEERING BECAME DIFFICULT .WE ARE SO GRATEFUL IT'S NOT ON THE HIGHWAY.

NHTSA ODI #10955701

139,000 miles · Sep 1, 2016

Electrical SystemService BrakesFire

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IN ONE MONTH OUR BRAKES HAVE LOCKED UP ON US WHILE DRIVING. THIS PAST TIME, A "FLASH FLAME" SPARKED, WENT OUT IMMEDIATELY BUT STILL SMOKED. HAD BOTH OF MY KIDS IN CAR SEATS AT THE TIME. TOWED TO CHRYSLER DEALERSHIP AND THEY "COULDN'T FIGURE OUT THE PROBLEM" SO WANTED US TO PAY $4,000 JUST TO REPLACE THE ENTIRE BRAKE SYSTEM INSTEAD OF TAKING THEIR TIME TO PIN POINT WHAT THE PROBLEM COULD BE. IT WAS IN THE SHOP FOR 16 DAYS AND ONLY 1 OF THOSE 16 DAYS WAS IT LOOKED AT. THEN THE GENTLEMEN KEPT PUSHING BLAME ON ANOTHER COMPANY, ETC. THEN WHEN WE PICKED THE VAN UP, THE ENGINE LIGHT WAS ON ALONG WITH THE STEERING WHEEL WINDING. NEVER HAS THE ENGINE LIGHT COME ON UNTIL IT WAS IN THEIR HANDS. THEY ARE ALSO STATING THAT THERE WAS NEVER A "FLAME", I HAD MY FAMILY AND A STRANGER HELP ME AT THE SCENE AND THERE WAS SOOT ALONG WITH THE BRAKE LINE HAVING SOME KIND OF DAMAGE FROM BEING MELTED. THEY ARE NOT HELPING US AT ALL! THIS IS A VERY DANGEROUS MATTER!! WE HAVE READ SEVERAL FORUMS WITH OTHER PEOPLE HAVE THIS SAME ISSUE AND THE ROTORS, BRAKE PADS, CALIPERS CONTINUOUSLY PREMATURELY HAVING TO BE REPLACED. I EVEN EMAILED CHRYSLER THE LINKS.

NHTSA ODI #10903026

Mileage unknown · Aug 18, 2016

Service Brakes

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MY BRAKES SEEM TO LAST FROM 20,000 TO 30,000 MILES. REPLACEMENT PADS ARE UNDER A ONE YEAR WARRANTY AND THOSE ARE FREE WHEN THEY NEED REPLACED. HOWEVER, AFTER SOME RESEARCH, IT IS THE CALIPER DESIGN THAT IS CAUSING THIS ISSUE. GUIDE RODS NEED TO BE CONSTANTLY GREASED TO AVOID STICKING. I HAVE SEEN THE BRAKES SMOKING A BIT A FEW TIMES AND RIMS FEEL REALLY HOT TO THE TOUCH DUE TO BRAKES DRAGGING. CALIPER UPGRADE TO THE HD 2 PISTON DESIGN SEEMS TO FIX THE ISSUE IN NEWER MODELS. TIRED OF PUTTING ON BRAKES ONCE A YEAR AND THIS ALSO CAUSES POOR GAS MILEAGE. VAN HAS 127,000 MILES ON IT CURRENTLY.

NHTSA ODI #10896805

91,000 miles · Jul 22, 2016

EngineService BrakesSteering

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ENGINE SHUTS DOWN COMPLETELY CAUSING LOSS OF POWER STEERING AND BRAKES. NO WARNINGS, JUST DIES. DIAGNOSTICS REVEAL A BAD TOTALLY INTEGRATED POWER MODULE. RECALLS ISSUED FOR MULTIPLE MODELS BUT NOT MINE. I WAS TOLD, I HAVE ALL THE SYMPTOMS BUT I DON'T HAVE THE FLU ! NOW THEY WANT ALMOST $ 1000 TO FIX IT ! IT'S AN ESTABLISHED, DEFECTIVE PART BUT THEY'LL LET ME DRIVE AWAY IN IT UNLESS I CAN COME UP WITH THE MONEY. CHRYSLER SAID IT'S THE SAME PART AS THE RECALLED ONES BUT I DON'T HAVE A RECALL ON MY MODEL. ANT TIME ANY WHERE AT ANY SPEED, IT SHUTS DOWN.

NHTSA ODI #10887840

50,000 miles · Jul 16, 2016

Electrical SystemEngineService Brakes

DRIVING DOWN THE ROAD AT 55 NIGHT DRIVING ! COMPLETE LOSS OF POWER STEERING ENGINE AND BRAKING ALL HAMPERED BY LOSS OF POWER AS I TRIED TO SLOW VEHICLE TO A SAFE STOP ALL OF A SUDDEN POWER CAME BACK. THIS WAS A COMPLETE SAFETY ISSUE WITH NO POWER NO HEADLIGHTS NO TAILLIGHTS DRIVING 55 AT NIGHT ON A BACK COUNTRY HIGHWAY AND THE …

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NHTSA ODI #10885229

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module