NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
195 reportsClear category filter11,000 miles · Oct 12, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-45 MPH ON NUMEROUS OCCASIONS, THE BRAKE SYSTEM SUDDENLY ACTIVATED; THERE WAS NO PRIOR WARNING BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALERS BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT CALLED …
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TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-45 MPH ON NUMEROUS OCCASIONS, THE BRAKE SYSTEM SUDDENLY ACTIVATED; THERE WAS NO PRIOR WARNING BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALERS BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK HIS COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000 AND THE CURRENT MILEAGE WAS 14,500.
NHTSA ODI #10360130
44,000 miles · Oct 4, 2010
Service Brakes, Hydraulic
I HAVE A 2008 CHRYSLER TOWN AND COUNTRY MINIVAN WITH 44,000 MILES, MOSTLY USED FOR CITY DRIVING. WE HAVE HAD TO REPLACE THE FRONT BRAKES 3 TIMES NOW AND THE REAR ONCE. THE ROTORS HAVE TO BE REPLACED ALL THE WAY AROUND THIS TIME, WHICH IS EXCESSIVE FOR A VEHICLE WITH THIS MANY MILES. *TR
NHTSA ODI #10359060
18,000 miles · Sep 25, 2010
Service Brakes, Hydraulic
FRONT AND REAR BRAKE PADS AND ROTORS ON 2008 CHRYSLER TOWN AND COUNTRY VEHICLES ARE INFERIOR AND WEAR OUT PREMATURELY; AND IN SOME CASES THE PAD MATERIAL SEPARATES FROM THE STEEL BACKING PLATE. ROTORS ARE ALSO INFERIOR AND WARP. ALL OF THIS OCCURS USUALLY IN UNDER 15,000 MILES. CHRYSLER IS AWARE OF THIS PROBLEM, AND KNOWS THAT …
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FRONT AND REAR BRAKE PADS AND ROTORS ON 2008 CHRYSLER TOWN AND COUNTRY VEHICLES ARE INFERIOR AND WEAR OUT PREMATURELY; AND IN SOME CASES THE PAD MATERIAL SEPARATES FROM THE STEEL BACKING PLATE. ROTORS ARE ALSO INFERIOR AND WARP. ALL OF THIS OCCURS USUALLY IN UNDER 15,000 MILES. CHRYSLER IS AWARE OF THIS PROBLEM, AND KNOWS THAT IT EXTENDS INTO MAY OTHER VEHICLE LINES. NEW ROTORS AND PADS HAVE BEEN INSTALLED TO CORRECT THIS ISSUE ON MY VEHICLE WHICH NOW STOPS PROPERLY. THE BRAKES ON THIS VEHICLE CAN BECOME INEFFECTIVE DUE TO LOSS OF FRICTION MATERIAL, OR HEATING CAUSED BY INFERIOR ROTOR MATERIALS. *TR
NHTSA ODI #10357500
24,500 miles · Sep 22, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE VEHICLE SHAKES AND THE BRAKE PEDAL PULSATES WHEN HE APPLIES THE BRAKE WHILE DRIVING AT ANY SPEED. THE CONSUMER ALSO EXPERIENCES AN INCREASED STOPPING DISTANCE. HE HAS HAD THE BRAKES REPLACED FOUR TIMES AT EITHER AN AUTHORIZED DEALER OR INDEPENDENT REPAIR SHOP. THE CON…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE VEHICLE SHAKES AND THE BRAKE PEDAL PULSATES WHEN HE APPLIES THE BRAKE WHILE DRIVING AT ANY SPEED. THE CONSUMER ALSO EXPERIENCES AN INCREASED STOPPING DISTANCE. HE HAS HAD THE BRAKES REPLACED FOUR TIMES AT EITHER AN AUTHORIZED DEALER OR INDEPENDENT REPAIR SHOP. THE CONTACT DECLINED TO PROVIDE ANY FURTHER DETAILS. THE FAILURE MILEAGE WAS 24,500 AND THE CURRENT MILEAGE WAS 59,700. UPDATED 02/09/11
NHTSA ODI #10356932
15,000 miles · Sep 16, 2010
Service Brakes, Hydraulic
2008 CHRYSLER TOWN AND COUNTRY VANS NEED BRAKES WELL BEFORE THEY SHOULD. MY FIRST SET OF BRAKES ONLY LASTED APPROXIMATELY 15000 MILES AND THE VAN HAS NEEDED NEW BRAKES EVERY 3000 MILES SINCE. ACCORDING TO CHRYSLER THIS IS "NORMAL MAINTENANCE." HOWEVER MANY OTHER TOYOTA AND HONDA MINI VAN OWNERS THAT I HAVE SPOKEN WITH HAVE HA…
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2008 CHRYSLER TOWN AND COUNTRY VANS NEED BRAKES WELL BEFORE THEY SHOULD. MY FIRST SET OF BRAKES ONLY LASTED APPROXIMATELY 15000 MILES AND THE VAN HAS NEEDED NEW BRAKES EVERY 3000 MILES SINCE. ACCORDING TO CHRYSLER THIS IS "NORMAL MAINTENANCE." HOWEVER MANY OTHER TOYOTA AND HONDA MINI VAN OWNERS THAT I HAVE SPOKEN WITH HAVE HAD THEIR BRAKES LAST FOR 35K TO 40K MILES. IF YOU RESEARCH CHRYSLER VAN BRAKES ONLINE, MANY PEOPLE HAVE POSTED IN FORUMS THAT THEIR BRAKES ALSO WEAR DOWN AT AN ALARMING RATE. CHRYSLER ACKNOWLEDGES THAT THERE IS A PROBLEM BUT AS OF YET HAS NOT PROVIDED A FIX BESIDES REPLACING THE PADS AND ROTORS A RIDICULOUS AMOUNT OF TIMES (ALTHOUGH THEY ARE FOOTING THE BILL MINUS A DEDUCTIBLE UP UNTIL 36,000 MILES AT WHICH POINT IT BECOMES THE OWNER'S PROBLEM). CHRYSLER SHOULD BE HELD RESPONSIBLE FOR MAKING A PRODUCT WHICH DOES NOT PERFORM PROPERLY AND POSES A SAFETY HAZARD AS MANY PEOPLE HAVE SAID ONLINE THEY DID NOT REALIZE THEY EVEN HAD A PROBLEM WITH THE BRAKES UNTIL THEY BROUGHT IT IN FOR OTHER SERVICE AND WERE TOLD THAT THE BRAKES WERE COMPLETELY WORN DOWN AFTER BEING REPLACED ONLY A COUPLE OF THOUSAND MILES AGO. MY BRAKES PULSATE VIOLENTLY ON THE HIGHWAY AND GOING DOWNHILL, BUT THERE IS NOTHING CHRYSLER CAN DO ABOUT IT SHORT OF REPLACING THE ROTORS WHEN THE PULSATION GETS UNBEARABLE. IN 30K MILES I AM CURRENTLY ON MY 6TH SET OF ROTORS AND I HAVE SPENT COUNTLESS HOURS ON THE PHONE WITH CHRYSLER BUT THEY WILL DO NOTHING FOR ME. CHRYSLER HAS TAKEN A LOT OF MONEY FROM A LOT OF PEOPLE AND HAS NOT PROVIDED A SAFE PRODUCT. THEY SHOULD HAVE TO FIX THE PROBLEM OR TAKE BACK THE VEHICLES. *TR
NHTSA ODI #10356045
25,000 miles · Sep 9, 2010
Service Brakes, Hydraulic
FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED AT 16,000; NOW REAR BRAKES AND ROTORS NEED TO BE REPLACED AT 25,000; CHRYSLER HAS SUBSEQUENTLY COVERED THE FRONT BRAKES UNDER WARRANTY BUT WILL NOT COVER REAR BRAKES EVEN THOUGH SAME ISSUE IS OCCURRING. *TR
NHTSA ODI #10354719
25,000 miles · Sep 4, 2010
Service Brakes, Hydraulic
BRAKE ISSUES - HAVING TO REPLACE BRAKE PADS AND ROTORS, WE ARE ON OUR THIRD SET FOR OUR 2008 CHRY TOWN AND COUNTRY MINI VAN. PRESENT MILEAGE 39884. ON TWO OCCASIONS THE BRAKES OVER HEATED WITH SMOKE, LOTS OF SMOKE. ONCE IN DEC.2009 AND THE OTHER 2010. WE USED SNOW TO COOL OFF THE BRAKES. WE WERE CONCERNED THAT A FIRE WOULD STAR…
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BRAKE ISSUES - HAVING TO REPLACE BRAKE PADS AND ROTORS, WE ARE ON OUR THIRD SET FOR OUR 2008 CHRY TOWN AND COUNTRY MINI VAN. PRESENT MILEAGE 39884. ON TWO OCCASIONS THE BRAKES OVER HEATED WITH SMOKE, LOTS OF SMOKE. ONCE IN DEC.2009 AND THE OTHER 2010. WE USED SNOW TO COOL OFF THE BRAKES. WE WERE CONCERNED THAT A FIRE WOULD START. WE HAD TAKEN OUR VEHICLE BACK TO THE DEALER FOR THE BRAKES AND WE WERE TOLD THEY WERE FINE THIS PRIOR TO THE SMOKING INCIDENT IN 2009. LATER IN OCTOBER 2009 WE WENT TO FIRESTONE TO GET THE TIRES ROTATED THEY ADVISED THE BRAKES NEED TO BE REPLACED AT 22,324 MILES. THEY CALLED THE DEALER AND REPORTED THE BRAKES, THE DEALER ADVISED BRAKES WERE NOT COVERED. WE HAD THE BRAKE PADS AND ROTORS REPLACED A COUPLE DAYS LATER ON OWN. THEN IN JULY 2010 THE BRAKES OVER HEATED AND SMOKED AGAIN. ON SEPT 2010 THE BRAKE PADS AND FRONT ROTORS HAD TO BE REPLACED. UPON LOOKING INTO THIS ISSUE ON THE INTERNET THERE SEEMS TO BE A LOT OF COMPLAINTS WITH THE 2008 CHRY TOWN AND COUNTRY HAVING BRAKE ISSUES. WE DID GET A NOTICE FROM CHRY. BUT THERE SEEM TO BE A BIGGER ISSUE. *TR
NHTSA ODI #10353906
12,000 miles · Aug 20, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS BRAKING FROM APPROXIMATELY 55 MPH AND THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL. THE FAILURE RECURRED WHENEVER THE BRAKES WERE APPLIED WHEN DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED T…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS BRAKING FROM APPROXIMATELY 55 MPH AND THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL. THE FAILURE RECURRED WHENEVER THE BRAKES WERE APPLIED WHEN DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR ROTORS WERE WORN AND WOULD NEED TO BE RESURFACED. THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 16,025.
NHTSA ODI #10350824
32,000 miles · Aug 20, 2010
Service Brakes, HydraulicFire
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES BEGAN TO SEQUEL ABNORMALLY. THE NOISE WOULD CEASE ONCE THE BRAKES WERE DEPRESSED. IN ADDITION, THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE DEALER DISCOVERED THAT THE REAR…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES BEGAN TO SEQUEL ABNORMALLY. THE NOISE WOULD CEASE ONCE THE BRAKES WERE DEPRESSED. IN ADDITION, THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE DEALER DISCOVERED THAT THE REAR BRAKE PADS AND ROTORS WERE DESTROYED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. APPROXIMATELY 4 MONTHS LATER, THE FAILURE RECURRED. ON ONE OCCASION, THE CONTACT NOTICED SMOKE COMING FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THERE WAS A FAILURE WITHIN THE CALIPERS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 37,000.
NHTSA ODI #10350808
Mileage unknown · Aug 11, 2010
Service Brakes, Hydraulic
2008 CHRYSLER TOWN & COUNTRY. S10 APPROPRIATE HANDLING-LETTER FROM REGARDING CHRYSLER PROBLEMS *TGW THE CONSUMER WAS INFORMED THE VEHICLE NEEDED NEW BRAKE PADS AND ROTORS. THE TECHNICIAN STATED THE PADS HAD CUT INTO THE METAL OF BOTH ROTORS. THE CONSUMER RECEIVED A RECALL NOTICE AFTER HAVING THE BRAKES AND ROTORS REPLACED BY …
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2008 CHRYSLER TOWN & COUNTRY. S10 APPROPRIATE HANDLING-LETTER FROM REGARDING CHRYSLER PROBLEMS *TGW THE CONSUMER WAS INFORMED THE VEHICLE NEEDED NEW BRAKE PADS AND ROTORS. THE TECHNICIAN STATED THE PADS HAD CUT INTO THE METAL OF BOTH ROTORS. THE CONSUMER RECEIVED A RECALL NOTICE AFTER HAVING THE BRAKES AND ROTORS REPLACED BY A THIRD PARTY. CHRYSLER DENIED THE CONSUMERS REQUESTED FOR REIMBURSEMENT BECAUSE THE CONSUMER DID NOT HAVE THE REPAIRS DONE AT A CHRYSLER DEALERSHIP. THE CONSUMER STATED THE DEALER DIDN'T HAVE THE PARTS READILY AVAILABLE. *JB
NHTSA ODI #10348799
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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