NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
195 reportsClear category filter18,640 miles · Nov 2, 2009
Service Brakes, Hydraulic
NEW 2008 CHRYSLER TOWN AND COUNTRY IN APRIL 2008. OCTOBER 2009, WITH 18,600 MILES, NOISE WAS COMING FROM FRONT END WHEN BRAKES APPLIED. DEALER HAD TO REPLACE FRONT PADS AND ROTORS. PADS WORE TO METAL WITHOUT ANY WARNINGS AND GOUGED THE ROTOR. REAR BRAKES WERE WORN TO 35% AND WERE REPLACED ALSO. DEALER BLAMED IT ON A HEAVIER …
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NEW 2008 CHRYSLER TOWN AND COUNTRY IN APRIL 2008. OCTOBER 2009, WITH 18,600 MILES, NOISE WAS COMING FROM FRONT END WHEN BRAKES APPLIED. DEALER HAD TO REPLACE FRONT PADS AND ROTORS. PADS WORE TO METAL WITHOUT ANY WARNINGS AND GOUGED THE ROTOR. REAR BRAKES WERE WORN TO 35% AND WERE REPLACED ALSO. DEALER BLAMED IT ON A HEAVIER VAN AND OUR TYPE OF DRIVING AND TO EXPECT TO HAVE TO DO BRAKE WORK AGAIN IN 15,000 TO 20,000 MILES. WE HAVE HAD MANY CARS/VANS, HAVE NOT CHANGED OUR TYPE OF DRIVING AND NEVER REPLACED BRAKES WITH THIS LOW MILEAGE. THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED AND RECALLED. *TR
NHTSA ODI #10290743
24,748 miles · Nov 2, 2009
Service Brakes, Hydraulic
I RECENTLY HAD TO REPLACE THE FRONT BRAKES ON MY 2008 CHRYSLER TOWN AND COUNTRY....THE VEHICLE ONLY HAS 24748 MILES ON IT AND IS 18 MONTHS OLD, AT A COST OF SEVERAL HUNDRED DOLLARS. AFTER RESEARCHING BLOGS, ETC., I HAVE DISCOVERED THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND I BELIEVE IT'S A SERIOUS ISSUE THAT R…
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I RECENTLY HAD TO REPLACE THE FRONT BRAKES ON MY 2008 CHRYSLER TOWN AND COUNTRY....THE VEHICLE ONLY HAS 24748 MILES ON IT AND IS 18 MONTHS OLD, AT A COST OF SEVERAL HUNDRED DOLLARS. AFTER RESEARCHING BLOGS, ETC., I HAVE DISCOVERED THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND I BELIEVE IT'S A SERIOUS ISSUE THAT REQUIRES CHRYSLER TO COVER THE COSTS WE (THE CONSUMERS) HAVE INCURRED BECAUSE OF THIS DEFECT. THERE WAS ANOTHER VEHICLE, A 2008 DODGE CARAVAN, IN THE SHOP AT THE EXACT SAME TIME AS MY VEHICLE. IT HAD APPROXIMATELY THE SAME AMOUNT OF MILES ON IT AND WAS BEING SERVICED FOR THE EXACT SAME PROBLEM. THAT SHOULD BE ENOUGH TO RAISE A RED FLAG, BUT I KNOW WE ARE NOT THE ONLY CONSUMERS WITH THIS PROBLEM. *TR
NHTSA ODI #10290722
16,000 miles · Nov 2, 2009
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY MINI VAN. THE VEHICLE WAS TAKEN TO A LOCAL SHOP AND HE WAS ADVISED THAT THE ROTORS AND BRAKE PADS ON ALL FOUR WHEELS NEEDED TO BE REPLACED AT AN EXPENSE OF $950.00. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 16,000. THE VEHICLE IDENTIFICATION NUMB…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY MINI VAN. THE VEHICLE WAS TAKEN TO A LOCAL SHOP AND HE WAS ADVISED THAT THE ROTORS AND BRAKE PADS ON ALL FOUR WHEELS NEEDED TO BE REPLACED AT AN EXPENSE OF $950.00. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 16,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
NHTSA ODI #10290586
21,000 miles · Nov 1, 2009
Service Brakes, Hydraulic
I HAVE A CHRYSLER TOWN AND COUNTRY WHICH I BOUGHT NEW. IT HAS 21,000 MILES AND HAVE JUST REPLACED THE BRAKE PADS. I HAVE DRIVEN MANY DIFFERENT MAKES OF VEHICLES AND HAVE NEVER HAD TO REPLACE BRAKE PADS AT SUCH A LOW MILEAGE. I AM NOT A DRIVER THAT 'RIDES THE BRAKES'. I WAS TOLD AT THE DEALERSHIP THAT THEY HAVE HAD TO REPLACE M…
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I HAVE A CHRYSLER TOWN AND COUNTRY WHICH I BOUGHT NEW. IT HAS 21,000 MILES AND HAVE JUST REPLACED THE BRAKE PADS. I HAVE DRIVEN MANY DIFFERENT MAKES OF VEHICLES AND HAVE NEVER HAD TO REPLACE BRAKE PADS AT SUCH A LOW MILEAGE. I AM NOT A DRIVER THAT 'RIDES THE BRAKES'. I WAS TOLD AT THE DEALERSHIP THAT THEY HAVE HAD TO REPLACE MOST TOWN AND COUNTRY BRAKE PADS AT ABOUT 20,000. OBVIOUSLY THIS IS A FAULTY PART. I SUPPOSE THE REAR BRAKE PADS WILL BE NEXT. I HAVE SEEN MANY LETTERS ON INTERNET FORUMS COMPLAINING OF THE SAME PROBLEM. I THINK THESE BRAKES SHOULD BE RECALLED BEFORE SOMEONE IS KILLED. PLEASE INVESTIGATE THE LIFE OF THESE BRAKE PADS. *TR
NHTSA ODI #10290495
21,000 miles · Oct 29, 2009
Service Brakes, Hydraulic
CHRYSLER TOWN AND COUNTY 2008 LIMITED, BRAKES AND ROTORS NEED TO BE REPLACE AT 21,000 MILES. NORMAL HIGHWAY AND CITY DRIVING. HAVING TO REPLACE BRAKES AT 21,000 MILES IS UNHEARD OF FOR OTHER MANUFACTURERS. *TR
NHTSA ODI #10290229
21,600 miles · Oct 27, 2009
Service Brakes, Hydraulic
2008 CHRYSLER TOWN & COUNTRY FRONT BRAKES HAVE WORN OUT AT 21,00 MILES. WE HAVE PURCHASED OR LEASED 13 NEW CARS IN THE PAST 15 YEARS. BRAKES HAVE NEVER WORN OUT THIS QUICKLY BEFORE. CHRYSLER WILL NOT FIX THIS PROBLEM. *TR
NHTSA ODI #10289970
23,500 miles · Oct 16, 2009
Service Brakes, Hydraulic
2008 CHRYSLER TOWN & COUNTRY. TOOK CAR TO DEALERSHIP BECAUSE BRAKE LIGHT WAS COMING ON & BRAKES NOT WORKING PROPERLY. DEALER SAID FRONT BRAKES WERE DOWN TO METAL ON METAL. $495 TO REPLACE PADS AND ROTORS. ONLY 23,500 MILES ON THE GARAGE KEPT VEHICLE. NOT COVERED UNDER WARRANTY. ROTORS ARE BADLY GROOVED WITH SHREDDED METAL …
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2008 CHRYSLER TOWN & COUNTRY. TOOK CAR TO DEALERSHIP BECAUSE BRAKE LIGHT WAS COMING ON & BRAKES NOT WORKING PROPERLY. DEALER SAID FRONT BRAKES WERE DOWN TO METAL ON METAL. $495 TO REPLACE PADS AND ROTORS. ONLY 23,500 MILES ON THE GARAGE KEPT VEHICLE. NOT COVERED UNDER WARRANTY. ROTORS ARE BADLY GROOVED WITH SHREDDED METAL HANGING OFF. DEALERSHIP SERVICE DEPARTMENT SAYS THE BRAKES ARE ONLY LASTING 20-25,000 MILES ON THE MINIVANS. AT A MINIMUM, THE ROTORS SHOULD BE COVERED UNDER WARRANTY, BUT PADS AND ROTORS SHOULD LAST LONGER THAN 23,500 MILES. *TR
NHTSA ODI #10288652
49,897 miles · Oct 13, 2009
Service Brakes, Hydraulic
FAULTY BRAKES ON MY 2008 CHRYSLER TOWN & COUNTRY LIMITED. MY VAN HAS 49,897 MILES ON IT AND IT NEEDS A 5TH SET OF FRONT PADS. THE 4TH SET OF PADS WERE REPLACED ON 7-9-09 WHEN THE VEHICLE HAD 39,525 MILES ON IT. AT THAT TIME THE FRONT PADS, FRONT ROTORS, REAR PADS AND REAR ROTORS HAD TO BE REPLACED. THREE MONTHS LATER ON 10-1…
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FAULTY BRAKES ON MY 2008 CHRYSLER TOWN & COUNTRY LIMITED. MY VAN HAS 49,897 MILES ON IT AND IT NEEDS A 5TH SET OF FRONT PADS. THE 4TH SET OF PADS WERE REPLACED ON 7-9-09 WHEN THE VEHICLE HAD 39,525 MILES ON IT. AT THAT TIME THE FRONT PADS, FRONT ROTORS, REAR PADS AND REAR ROTORS HAD TO BE REPLACED. THREE MONTHS LATER ON 10-10-09 I WAS INFORMED THAT THE FRONT PADS NEEDED TO BE REPLACED AGAIN WITH 49,897 MILES ON THE VEHICLE. EACH TIME THE BRAKES WERE OEM PARTS REPLACED BY THE DEALER. THIS IS A VERY DANGEROUS SITUATION BECAUSE THE BRAKES ARE NOT MAKING ANY NOISES, BUT COULD GIVE OUT AT ANY MOMENT CAUSING A VERY SERIOUS ACCIDENT. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE BRAKING SYSTEM AND I AM REQUESTING A RECALL FROM CHRYSLER. *TR
NHTSA ODI #10287307
24,395 miles · Oct 9, 2009
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT HIS FRONT BRAKES WERE COMPLETELY WORN OUT. THE BRAKE PADS AND ROTORS ON THE FRONT AND BACK OF HIS VEHICLE WERE REPLACED. THE DEALER STATED THAT IT WAS A COMMON PROBLEM WITH HIS YEAR, MAKE AND MODEL VEHICLE. THE MANUFACTURER STATED THAT SINCE THERE WERE N…
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TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT HIS FRONT BRAKES WERE COMPLETELY WORN OUT. THE BRAKE PADS AND ROTORS ON THE FRONT AND BACK OF HIS VEHICLE WERE REPLACED. THE DEALER STATED THAT IT WAS A COMMON PROBLEM WITH HIS YEAR, MAKE AND MODEL VEHICLE. THE MANUFACTURER STATED THAT SINCE THERE WERE NO EXISTING RECALLS OR WARRANTIES, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 24,395.
NHTSA ODI #10286935
16,343 miles · Oct 8, 2009
Service Brakes, Hydraulic
AT JUST OVER 16K MILES I HAD TO GET THE FRONT BRAKE PADS AND DISC BRAKES REPLACED AS THEY HAD WORN DOWN TO METAL ON METAL. THE SCREECHING NOISE HAD STARTED ABOUT 3 MONTHS BEFORE THIS - ASSUMED IT WAS DIRT FROM A NEW ENGLAND WINTER. NEVER WOULD HAVE THOUGHT IT WAS THE BRAKES WEARING DOWN TO NOTHING AT AROUND 12 - 13K MILES. TH…
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AT JUST OVER 16K MILES I HAD TO GET THE FRONT BRAKE PADS AND DISC BRAKES REPLACED AS THEY HAD WORN DOWN TO METAL ON METAL. THE SCREECHING NOISE HAD STARTED ABOUT 3 MONTHS BEFORE THIS - ASSUMED IT WAS DIRT FROM A NEW ENGLAND WINTER. NEVER WOULD HAVE THOUGHT IT WAS THE BRAKES WEARING DOWN TO NOTHING AT AROUND 12 - 13K MILES. THIS IS UNHEARD OF FOR BRAKE LIFE. THE LINE I WAS GIVEN BY THE DEALER, WAS THAT IS NORMAL BASED ON HOW MOM'S DRIVE THE CARS AROUND TOWN ALL THE TIME. '!@#$% IF YOU ASK ME. DID THE SAME DRIVING WITH MY MAXIMA AND NEVER HAD THIS PROBLEM. TOLD MY DEALER TO KEEP THE CAR, I DID NOT WANT IT ANYMORE. THAT GOT THEM TO DEAL WITH ME A BIT, BUT I STILL ENDED UP PAYING OVER A HUNDRED DOLLARS. NOW, 4 MONTHS AND ~ 3,500 MILES LATER, THE REAR BRAKES ARE SQUEAKING. I AM SURE THOSE WILL NEED TO BE REPLACED. AT ONLY 20K MILES, THIS SEEMS UNGODLY. CAN'T WAIT TO SEE THE BILL CHRYSLER IS GOING TO HIT ME WITH FOR THIS ONE. THEY CLEARLY KNOW THERE IS A PROBLEM AND ARE JUST NOT WILLING TO DEAL WITH IT. AM SIMPLY WAITING FOR THE FRONT ONES TO WEAR OUT AGAIN. HAVE NEVER HAD SUCH A PROBLEM ON A CAR BEFORE. LUCKILY THE HORRIBLE SQUEAKING AND MASSIVE AMOUNTS OF BRAKE DUST ALERT ONE TO A PROBLEM PRIOR TO THE BRAKES FAILING TOTALLY CAUSING A MAJOR AND POTENTIALLY FATAL ACCIDENT. PLEASE, PLEASE, PLEASE GET CHRYSLER TO ISSUE A RECALL AND FIX THE BRAKE PROBLEMS ON THE 2008 T&C BEFORE IT BECOMES FATAL. *TR
NHTSA ODI #10286781
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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