Electrical System. Review the 1,242 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 375 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 204 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports17 fire reports29 injury reports

Engine And Engine Cooling complaints

44 reports

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75,000 miles · Aug 8, 2011

Engine And Engine Cooling

2008 CHRYSLER TOWN AND COUNTRY LOST POWER- STALLED WHEN ACCELERATING ON HIGHWAY RAMP. THE STALLS HAVE HAPPENED SEVERAL OTHER TIMES BUT NOTHING LIKE IN THIS DANGEROUS SITUATION. THE POWER STEERING WAS LOST AND IT WOULDN'T RESTART UNTIL IT WAS BACK IN PARK. *TR

NHTSA ODI #10417945

35,500 miles · Aug 1, 2011

Engine And Engine Cooling

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IGNITION FAILED WHILE DRIVING ON INTERSTATE 40 IN RALEIGH, NC. HAD JUST CROSS OVER BRIDGE AND NOTICED A BUMP IN THE ROAD WHEN GOING FROM BRIDGE TO ROAD. IGNITION SHUT OFF COMPLETELY, HAD TO MOVE TO SHOULDER, PLACE IN PARK AND TO RE-START VEHICLE. ON 07/27/2011, IGNITION FAILED WHILE MAKING LEFT HAND TURN ACROSS DIVIDED HIGHWAY (WITH GREEN TRAFFIC LIGHT ARROW). BOTH INCIDENTS CAME WITHOUT WARNING, AND ALTHOUGH THE FIRST INCIDENT OCCURRED AFTER EXPERIENCING A BUMP IN THE ROAD, THE SECOND INCIDENT OCCURRED ON SMOOTH SURFACE. AUTOPARK CHRYSLER JEEP (CARY, NC) SERVICE THE VEHICLE ON 07/28/2011 AND REPLACED THE "WIN" MODULE, STATING THEY BELIEVED THE KEYLESS IGNITION WAS NOT MAINTAINING CONNECTION WITH THE KEY FOB. THEY ALSO NOTED THIS HAS HAPPENED BEFORE, AND IT IS A RECALL ITEM ON SIMILAR DODGE GRAND CARAVAN MODELS (2010 AND 2009) WITH IDENTICAL IGNITION AND KEY FOB DESIGN. PLEASE TAKE ACTION AS OUR FAMILY NARROWLY ESCAPED POTENTIALLY TRAGIC ACCIDENTS AND ALTHOUGH OUR DEALERSHIP FELT COMPELLED TO FIX THE PROBLEM, IT COULD HAPPEN TO ANYONE ELSE AT ANYTIME WITHOUT ANY WARNING, AND THE RESULTS COULD BE FATAL.

NHTSA ODI #10417368

6,191 miles · Jan 10, 2011

Engine And Engine CoolingPower TrainService Brakes, Electric

BRAKE PADS AND ROTORS NEED TO BE REPLACED EVERY 8K TO 14K MILES, RECALL J29 RADIATOR CAPAND K04 DISCHARGE HOSE - PARTS ORDERED JULY 26,2010. VEHICLE BROUGHT IN FOR SERVICE AGAIN ON SEPT 27 2010 DEALERSHIP "ORDERED THE PARTS AGAIN BECAUSE THEY NEVER REPLACED THEM. BROUGHT THE VEHICLE TO ANOTHER DEALERSHIP ON NOV 18 2010 AND THES…

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NHTSA ODI #10375382

12,000 miles · Dec 5, 2010

Electrical SystemEngine And Engine CoolingFuel System, Gasoline

VEHICLE STALLED ON SLOW RIGHT HAND TURNS. HAPPENED 5 OR 6 TIMES. ELECTRICAL SYSTEM APPEARED TO BE DEAD, NO DASHBOARD LIGHTS AND THE INDICATORS STOPPED BLINKING. VEHICLE RESTARTED EVERY TIME AFTER STOPPING AND PUTTING THE TRANSMISSION INTO PARK POSITION. CHRYSLER 5 STAR DEALER IN ELLINGTON CT COULD NOT FIND A PROBLEM. THE VEHICLE…

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NHTSA ODI #10370034

45,000 miles · Sep 22, 2010

Engine And Engine Cooling

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2008 CHRYSLER TOWN AND COUNTRY VAN HAS BEEN STALLING WHILE DRIVING SINCE 45K MILES. IT STALLED ONCE EVERY OTHER MONTH AT FIRST, NOW IT IS EVERY DAY. IT STALLS WHILE DRIVING 15MPH OR 60MPH. THE DEALERSHIP HAS SEEN IT TWO TIMES IN THE SERVICE DEPARTMENT AND HAVE BEEN UNABLE TO DETERMINE WHAT THE CAUSE IS. WHEN IT STALLS THE BREAKS AND GAS ARE NOT FUNCTIONING, THE STEERING WHEEL LOCKS, AND THE VEHICLE MUST COAST TO A STOP. THERE IS NO WARNING WHEN IT WILL STALL OTHER THAN THE RPM GAUGE SUDDENLY DROPS FROM 1-2 TO 0 RAPIDLY. IN THAT TIME IT IS POSSIBLE TO PREVENT THE STALL IF THE VEHICLE CAN ACCELERATE QUICKLY, BUT IT IS DANGEROUS TO WATCH THE RPM GAUGE WHILE SIMULTANEOUSLY WATCHING THE ROAD. THE ENGINE DOES NOT CHANGE SOUND AT ALL. *TR

NHTSA ODI #10357038

15,000 miles · Aug 16, 2010

Engine And Engine Cooling

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WOULD STALL WITHOUT WARNING INTERMITTENTLY ON AT LEAST SIX OCCASIONS. THE CONTACT STATED THAT RIGHT BEFORE THE FAILURE WOULD OCCUR, THE AIR CONDITIONER AND RADIO WOULD FAIL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE DE…

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NHTSA ODI #10349559

42,325 miles · Aug 13, 2010

Air BagsElectrical SystemEngine And Engine Cooling

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TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT VEHICLE WAS STALLING. THE VEHICLE DOES NOT GIVE ANY WARNING BEFORE IT SHUT DOWN; HOWEVER, IT DOES NOT OCCUR WHILE SITTING IDLE. THE CONTACT STATED THAT THE SLIDING DOORS DO NOT CLOSE AUTOMATICALLY. THE DOORS CLOSE AND THEN OPEN BACK UP. THE DOORS WILL ONLY CLOSE MANUALLY. THE CONTACT ALSO STATED THAT THE ENGINE LIGHT CAME ON AND THE DEALER HAD TO REPLACE THE ETESIAN INDICATOR SENSOR. THE BRAKES HAD TO BE REPLACED TWICE WITHIN THE FIRST 37603 MILES. THE FIRST TIME THEY WERE REPLACED AT 21000 MILES. THE REAR BRAKES HAD TO BE REPLACED AT 29781. THE REAR LIFT GATE BROKE IN SEPTEMBER 2009. THE STARTER FAILURE CAUSED THE AIR CONDITIONER TO FAIL AND THE WINDOWS FROM OPENING AND CLOSING. THE CONTACT STATED THAT THEY ALSO HAD A PROBLEM WITH THE AIR BAG LIGHT COMING ON. THE CLOCK SPRING STEERING ANGLE SENSOR WAS REPLACED. THE VEHICLE WILL START AND THE GEAR SHIFT SELECTOR WOULD MOVE, BUT WHEN THE GAS PEDAL WAS ENGAGED THE VEHICLE WOULD NOT ACCELERATE. THE DEALER REPLACED THE TRANSMISSION, BUT THE CONTACT WAS NOT SURE WHY. UPDATED 11/05/10. *LJ UPDATED 1/25/11 *CN UPDATED 04/18/11

NHTSA ODI #10349168

40,000 miles · Apr 22, 2010

Engine And Engine CoolingSteering

TWO PROBLEMS: 1. WHILE DRIVING VERY SLOWLY AROUND A CURVY ROAD, THE ENGINE JUST STOPPED ( 2 TIMES) MAKING ME HIT THE CURB. THE DEALERSHIP RE FLASHED THE COMPUTER SOFTWARE AND THE PROBLEM WENT AWAY. 2. WHILE GOING UP ON A SMALL HILL, THE STEERING WHEEL JUST LOCKED AND I COULD NOT STEER IT AT ALL. I TURNED THE ENGINE OFF AND T…

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NHTSA ODI #10327068

12,586 miles · Mar 13, 2010

Engine And Engine CoolingStructure

METAL CLANG FROM CATALYTIC CONVERTER SHIELD SINCE I HAD VEHICLE NEW. DEALER SAID NOTHING THEY CAN DO. NEVER HAD THIS PROBLEM IN ANY VEHICLE. RATTLING FROM SLIDER DOOR, CANNOT ISOLATE. I HAVE LET IT GO BUT NOW IT BOTHERING ME ABOUT THE CLANGING. *TR

NHTSA ODI #10319464

400 miles · Dec 15, 2009

Engine And Engine Cooling

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2008 CHRYSLER T&C LIMITED W/ 4 LITER ENGINE. SINCE THE VEHICLE WAS NEW IT PERIODICALLY PRODUCES LARGE PLUMES OF SMOKE WHEN STARTING THE VEHICLE. SEVERAL TRIPS TO TWO DEALERSHIPS RESULTED IN NO DIAGNOSTIC ACTION BECAUSE THE PROBLEM WAS NOT REPRODUCIBLE AT THE DEALERSHIP. AFTER SEVERAL CALLS TO CHRYSLER AND TRIPS TO TWO DEALERSHIPS, THE PROBLEM FINALLY SURFACED AT THE ORIGINAL DEALERSHIP. THE DIAGNOSIS WAS A BAD PCV VALVE AND IT WAS REPLACED. HOWEVER, WHEN PICKING UP THE VEHICLE AFTER THE REPAIR, THE VEHICLE AGAIN SMOKED WHILE IN THE PRESENCE OF THE SERVICE MANAGER. THE PROBLEM STILL REMAINS AT 27,000 MILES. THE VEHICLE CONSUMES TWICE THE AMOUNT OF OIL AS THE OWNER'S 2000 CHRYSLER T&C WITH 160,000 MILES AND THREE TIMES AS MUCH OIL AS THE OWNER'S 1998 BUICK CENTURY WITH 135,000 MILES. A CONSUMPTION TEST WAS CONDUCTED AT THE 2ND DEALERSHIP AND THEY REPORTED THAT THE OIL CONSUMPTION WAS WITHIN CHRYSLER'S SPECIFICATIONS. *TR

NHTSA ODI #10295788

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module