NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
44 reportsClear category filter38,000 miles · Feb 2, 2012
Engine And Engine CoolingCrash
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE ENGINE STALLED WITH THE ILLUMINATION OF THE TRACTION CONTROL WARNING INDICATOR. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SAME FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILUR…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE ENGINE STALLED WITH THE ILLUMINATION OF THE TRACTION CONTROL WARNING INDICATOR. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SAME FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE REPEATED FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE VEHICLE STALLED MULTIPLE TIMES DURING THE DAY. THE CONSUMER STATED SHE WAS INVOLVED IN TWO ACCIDENTS, BUT THERE WAS NO DAMAGE. UPDATED 04/25/12
NHTSA ODI #10446226
Mileage unknown · Jan 4, 2012
Engine And Engine Cooling
BURNING HEATER HOSE, SMELLS LIKE ANTIFREEZE. THEN SMOKE FROM RUBBER COULD LEAD TO FIRE. *TR
NHTSA ODI #10442388
38,800 miles · Dec 29, 2011
Engine And Engine CoolingPower TrainVehicle Speed Control
UPON MERGING ON TO THE HIGHWAY AT APPROX. 50 MPH, THE VAN RAPIDLY ACCELERATED ON IT'S OWN. THE GAS PEDAL WAS NOT STUCK ON A FLOOR MAT, IT HIT THE FLOORBOARD ON IT'S OWN. APPLYING THE BRAKES DID NOT WORK, PUMPING THE BRAKES AS WELL AS THE GAS PEDAL DID NOT WORK. VAN WAS STEERED TO SHOULDER, THE EMERGENCY BRAKE WAS APPLIED, AND…
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UPON MERGING ON TO THE HIGHWAY AT APPROX. 50 MPH, THE VAN RAPIDLY ACCELERATED ON IT'S OWN. THE GAS PEDAL WAS NOT STUCK ON A FLOOR MAT, IT HIT THE FLOORBOARD ON IT'S OWN. APPLYING THE BRAKES DID NOT WORK, PUMPING THE BRAKES AS WELL AS THE GAS PEDAL DID NOT WORK. VAN WAS STEERED TO SHOULDER, THE EMERGENCY BRAKE WAS APPLIED, AND THE VEHICLE PUT IN PARK. THE ENGINE REVVED RAPIDLY UNTIL VEHICLE WAS TURNED OFF. ACCELERATION PROBLEM OCCURRED AT 38,800 MILES. *KB
NHTSA ODI #10441584
52,941 miles · Dec 23, 2011
Electrical SystemEngine And Engine Cooling
ON SEPT. 7, 2011 WE EXPERIENCED A SECOND INCIDENT WHERE THE VEHICLE TOTALLY SHUT DOWN WHILE IN MOTION. TOOK IT TO THE CHRYSLER DEALER AND THEY PERFORMED A SOFTWARE UPDATE ,TSB 18-003-09 , AND THEY SAID THIS SHOULD CORRECT THE PROBLEM. WE PERFORMED A DEALERSHIP BATTERY REPLACEMENT ON 8-1-11. ON DEC. 14TH, 2011 THE PROBLEM RE-OCC…
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ON SEPT. 7, 2011 WE EXPERIENCED A SECOND INCIDENT WHERE THE VEHICLE TOTALLY SHUT DOWN WHILE IN MOTION. TOOK IT TO THE CHRYSLER DEALER AND THEY PERFORMED A SOFTWARE UPDATE ,TSB 18-003-09 , AND THEY SAID THIS SHOULD CORRECT THE PROBLEM. WE PERFORMED A DEALERSHIP BATTERY REPLACEMENT ON 8-1-11. ON DEC. 14TH, 2011 THE PROBLEM RE-OCCURRED, WHILE LEAVING A PARKING LOT TRAVELING UNDER 10 MPH. NOW WITH OUT POWER STEERING ASSISTANCE, I WAS BARELY ABLE TO MANUALLY MANEUVER THE VEHICLE TO A OPEN PARKING SPOT, STOP, PUT THE VEHICLE IN PARK AND IT RESTARTED. ON DEC. 22, 2011 THE PROBLEM RE-OCCURRED, WHILE BACKING OUT OF MY DRIVEWAY TRAVELING UNDER 10 MPH. STOPPED VEHICLE, PLACED IT INTO PARK AND IT RESTARTED. I CALLED THE SAME CHRYSLER DEALERSHIP WHOM PERFORMED THE ABOVE STATED REPAIR, THE EARLIEST APPOINTMENT DATE THEY WERE ABLE TO GIVE WAS DEC. 27, 2011. THIS IS INCIDENT IS EXTREMELY DANGEROUS AND ALARMING TO THE SAFETY OF A FAMILY OF SIX. WE HAVE GOOGLE'D THIS TYPE OF INCIDENT AND HAVE READ A LOT OF SIMILAR OCCURRENCES. WE WOULD LIKE TO RECOMMEND TO THE NTSB TO CONDUCT A FULL INVESTIGATION INTO THIS TYPE OF INCIDENT AND ISSUE A SAFETY RECALL RECOMMENDATION TO CHRYSLER IN ORDER TO PROACTIVELY AVOID LOSS OF LIFE'S DUE TO THIS TOTAL SYSTEM FAILURE IN WHICH CHRYSLER HAS BEEN MADE AWARE OF. *TR
NHTSA ODI #10441113
12,000 miles · Oct 11, 2011
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
I HAVE HAD MY VAN FOR A LITTLE OVER 3 YEARS AND HAVE ALREADY HAD TO REPLACE THE FRONT BRAKES ON IT TWICE AND THE REAR BRAKES ONCE. BOTH TIMES THE ROTORS AND BRAKE PADS HAD TO BE REPLACED. I HAVE HAD TO REPLACE ALL 4 TIRES AS WELL, AND THAT WAS ONLY AT A LITTLE OVER 40,000 MILES. I HAVE HAD TO REPLACE THE BATTERY, AND I AM NOW F…
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I HAVE HAD MY VAN FOR A LITTLE OVER 3 YEARS AND HAVE ALREADY HAD TO REPLACE THE FRONT BRAKES ON IT TWICE AND THE REAR BRAKES ONCE. BOTH TIMES THE ROTORS AND BRAKE PADS HAD TO BE REPLACED. I HAVE HAD TO REPLACE ALL 4 TIRES AS WELL, AND THAT WAS ONLY AT A LITTLE OVER 40,000 MILES. I HAVE HAD TO REPLACE THE BATTERY, AND I AM NOW FIXING THE A/C & HEATING SYSTEM FOR THE THIRD TIME. AND EVERY TIME I CHECK THE MAIL I RECEIVE ANOTHER RECALL NOTICE! AND ALL THE ISSUES "COULD CAUSE A FIRE". IN ADDITION, MY REAR AUTOMATIC DOORS DO NOT ALWAYS CLOSE, I HAVE TO MANUALLY CLOSE THEM OR THEY COME BACK OPEN. I HAVE BEEN PAGED OUT OF A STORE FOR MY BACK DOORS BEING OPEN, AFTER I WATCHED THEM BEGIN TO CLOSE. I ALSO HAVE PROBLEMS WITH THE RADIO FREEZING. *KB
NHTSA ODI #10429496
72,000 miles · Sep 18, 2011
Engine And Engine CoolingSteering
POOR ENGINEERING ON THE HOSES ALREADY HAD 4 HOSES LEAK AT CRIMPS ON COOLING SYSTEM AND POWER STEERING SYSTEM THIS SHOULD BE A WARRANTY RECALL WITH ONLY 70,000 MILES NEVER SEEN ANYTHING LIKE THIS. *TT
NHTSA ODI #10425913
96,000 miles · Sep 11, 2011
Electrical SystemEngine And Engine Cooling
THE WIPER BLADES (BOTH FRONT AND BACK WINDOW) TURN ON WITHOUT WARNING. THE WINDSHIELD WIPER FLUID WILL SPURT OUT. AND THE HORN WILL HONK. THESE ITEMS WILL ACT LIKE THIS FOR A SHORT TIME AND UP TO 10 MINUTES AND WON'T STOP. THE CAR HAS STOPPED WHILE I HAVE BEEN DRIVING AND WILL NOT START FOR UP TO 15 MINUTES. THE CARS ENGINE…
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THE WIPER BLADES (BOTH FRONT AND BACK WINDOW) TURN ON WITHOUT WARNING. THE WINDSHIELD WIPER FLUID WILL SPURT OUT. AND THE HORN WILL HONK. THESE ITEMS WILL ACT LIKE THIS FOR A SHORT TIME AND UP TO 10 MINUTES AND WON'T STOP. THE CAR HAS STOPPED WHILE I HAVE BEEN DRIVING AND WILL NOT START FOR UP TO 15 MINUTES. THE CARS ENGINE WILL BE RUNNING EVEN AFTER TURNING THE KEY TO OFF AND TAKING THE KEY OUT OF THE IGNITION. I HAVE NOT USED THE TRANSPONDER FOR NO OTHER REASON THAN TO START THE CAR. THE WIPERS, FLUID AND HORN DO NOT HAPPEN ALL OF THE TIME BUT, IT DOES HAPPEN FREQUENTLY. THE CAR STOPPING HAS OCCURRED TWICE AND WHILE MY MOBILITY LIMITED MOTHER WAS IN THE CAR WITH ME. *TR
NHTSA ODI #10424684
100 miles · Aug 15, 2011
Electrical SystemEngine And Engine CoolingEquipment
4/30/2008- SPARK PLUGS REPLACED 3/6/2009- RECALL POWER STEERING HOSE- BRAKES REPLACED- 8,000 MILES 6/24-2009 AIR CONDITIONER FIXED BLOWING HOT AIR- 11,200 MILES 12/4/2009- STEERING CHECKED FOR NOISE; BLEED AIR FROM SYSTEM 16,650 MILES 12/26/2009-GOT CAR BACK 12/30/09 TOWED IN - DOORS OPENING BY THEMSELVES WHILE DRIVING, …
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4/30/2008- SPARK PLUGS REPLACED 3/6/2009- RECALL POWER STEERING HOSE- BRAKES REPLACED- 8,000 MILES 6/24-2009 AIR CONDITIONER FIXED BLOWING HOT AIR- 11,200 MILES 12/4/2009- STEERING CHECKED FOR NOISE; BLEED AIR FROM SYSTEM 16,650 MILES 12/26/2009-GOT CAR BACK 12/30/09 TOWED IN - DOORS OPENING BY THEMSELVES WHILE DRIVING, WINDSHIELD WIPER GO ON BY SELF, TRUNK OPENING WHILE DRIVING, ALARM GOING OFF CAR RUNNING WITHOUT KEY IN IGNITION- COMPUTER REPROGRAMMED, SOP PARTS, REPROGRAM MTC, REPROGRAM TIPM MODULE- MILEAGE 17,200 2/9/2010 - SAME ISSUE CAR TOWED IN TO SHOP- 17,800 RENT A CAR FROM 3/17/10 TO 3/26/103/12/2010 SAME ISSUE CAR DIED IN THE ROAD- TOWED IN- INTERNAL FAULT WITH INTERGRATED POWER MODULE- REPLACED AND TIPM RECONFIGURED IN MODULE- 18,450 3/15/2010 GO TO PICK UP CAR AND THE ENGINE LIGHT IS BACK ON- THEY HAD TO HOOK UP THE COMPUTER TO TURN IT OFF 3/17/2010 ENGINE LIGHT COMES BACK ON HAVE TO DRIVE IT BACK TO DEALER AND THEY CAN NOT FIGURE OUT THE PROBLEM 3/19/2010 SAME ISSUE CAR REVVING HIGH PDC/ TIPM POWER MODULE REPLACED 3/25/2010 TECH BRINGS CAR HOME AND HE WAS HAVING PROBLEMS ENGINE LIGHT ON 9/10/10- RECALL RADIATOR CAP & AIR CONDITIONER BLOWING WARM AIR ? HOSE REPLACED & RECHARGED MILES=25,200 11//20/10 GOT CAR BACK 12/3/2010 TOWED IN ENGINE LIGHT STOPPED ON THE EXPRESSWAY, REVVING OVER 7,000 TOWED IN PCM REPLACED TIPM SHORTENED INTERNALLY. DOORS OPENING WHILE DRIVING NEEDED NEW SOFTWARE = MILEAGE 26,000- HAD TO FIGHT WITH CHRYSLER TO GET A RENTAL AFTER 4 DAYS OF THEM HAVING CAR*** I WAS DRIVING ON THE EXPRESSWAY WITH MY CHILDREN AND THE BOY SCOUTS TO A CAMPING TRIP WHEN THE VEHICLE STOPS ON THE EXPRESSWAY A CAR COULD HAVE HIT US FROM BEHIND! -/4/2011 ?RECALL- FRONT WHEEL BEARINGS/RECALL HVAC DRAIN AND TUBE..OIL LEAKING NEEDS A PCV VALVE WHICH I REFUSE TO PAY FOR 4/28/2011- CAR BACK 4/29/11 ENGINE LIGHT ON EGR FAIL- 8/1/11 TIPM A THE CONSUMER ALSO STATED THE VEHICLE WAS IN THE REPAIR SHOP FOR A WEEK, DUE TRANSMISSION PROBLEMS. UPDATED 09/15/11
NHTSA ODI #10420269
72,654 miles · Aug 15, 2011
Engine And Engine Cooling
WHILE DRIVING MY 2008 TOWN AND COUNTRY VAN I SMELL SOMETHING BURNING: PLEASE TELL ME IF THIS IS A SAFETY ISSUE WITH THESE VANS..... THIS HAS BEEN GOING ON FOR A COUPLE DAYS AND THE SMELL IS GETTING STRONGER , I CANT SEE ANYTHING BUT THE SMELL IS BAD!!! *TR
NHTSA ODI #10419544
65,403 miles · Aug 9, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED WITHIN A MINUTE HOWEVER, THE STEERING WHEEL HAD BECOME VERY DIFFICULT TO STEER. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT BOTH THE CONDENSER AND COMPRESSOR HA…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED WITHIN A MINUTE HOWEVER, THE STEERING WHEEL HAD BECOME VERY DIFFICULT TO STEER. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT BOTH THE CONDENSER AND COMPRESSOR HAD SEIZED. THE VEHICLE WAS DRIVEN TO A REPAIR SHOP WHERE THE REC, AIR CONDITIONER LINE, COMPRESSOR, OIL AND OIL FILTER WERE REPLACED AT THE CONTACTS EXPENSE. THE DEALER WAS CONTACTED WHO CONFIRMED THERE WERE NO RECALLS. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT BECAUSE THE VEHICLE WAS NOT TAKEN TO THE DEALER, THEY WERE UNWILLING TO ASSIST. THE FAILURE MILEAGE WAS 65,403.
NHTSA ODI #10418112
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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