IllustrationAIR BAG LIGHT STAYS ON AFTER STARTING VAN.
2003 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
3825–50K
3450–75K
3575–100K
26100–150K
13150K+
188 reports with mileage · 57 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports18 injury reports
What owners actually said
245 reportsTL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. HE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO THE CLOSEST DEALER. THE DEALER FOUND THE CAM SHAFT SENSOR WAS DEFECTIVE AND WAS REPLACED ACCORDINGLY. THE FAILURE AND CURRENT MILEAGES WERE UND…
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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. HE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO THE CLOSEST DEALER. THE DEALER FOUND THE CAM SHAFT SENSOR WAS DEFECTIVE AND WAS REPLACED ACCORDINGLY. THE FAILURE AND CURRENT MILEAGES WERE UNDER 80,340.
LIFTGATE WAS OPEN, CLOSED ON ITS OWN AND WINDOW EXPLODED. WINDOW GLASS WAS EVERYWHERE.. *TR
REAR DOWN CLOSE ON ITS OWN, WINDOW SHATTERED. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS TURNED ON AND IN THE PARK POSITION ON A SLIGHT SLOPE WHEN IT BEGAN TO ROLL BACKWARDS. THE CONTACT WAS REMOVING ITEMS FROM THE PASSENGER SIDE DOOR WHEN THE VEHICLE STARTED TO ROLL. THE INSURANCE INVESTIGATOR STATED THAT THE VEHICLE HAD A FALSE PARK DEFECT, WHIC…
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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS TURNED ON AND IN THE PARK POSITION ON A SLIGHT SLOPE WHEN IT BEGAN TO ROLL BACKWARDS. THE CONTACT WAS REMOVING ITEMS FROM THE PASSENGER SIDE DOOR WHEN THE VEHICLE STARTED TO ROLL. THE INSURANCE INVESTIGATOR STATED THAT THE VEHICLE HAD A FALSE PARK DEFECT, WHICH MEANS THAT THE VEHICLE WOULD SLIP OUT OF THE PARK POSITION INTO REVERSE WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
MY FRONT AIR BAGS DEPLOYED WHILE DRIVING THE VEHICLE AT 30MPH UNDER NORMAL CONDITIONS AND WERE NOT TRIGGERED DUE TO IMPACT OF THE FRONT BUMPER. ADDITIONALLY, THE AIR BAGS ONLY PARTIALLY INFLATED AND WOULD NOT HAVE PROVIDED FULL PROTECTION HAD THERE BEEN A FRONTAL IMPACT. I AM CONCERNED THAT THE MANUFACTURER HAS NOT BEEN ABLE T…
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MY FRONT AIR BAGS DEPLOYED WHILE DRIVING THE VEHICLE AT 30MPH UNDER NORMAL CONDITIONS AND WERE NOT TRIGGERED DUE TO IMPACT OF THE FRONT BUMPER. ADDITIONALLY, THE AIR BAGS ONLY PARTIALLY INFLATED AND WOULD NOT HAVE PROVIDED FULL PROTECTION HAD THERE BEEN A FRONTAL IMPACT. I AM CONCERNED THAT THE MANUFACTURER HAS NOT BEEN ABLE TO TELL ME WHY THIS OCCURRED NOR HAVE THEY EXPRESSED MUCH INTEREST IN UNDERSTANDING WHY IT OCCURRED. FORTUNATELY, THERE WERE NO INJURIES AS A RESULT OF THIS INCIDENT. *TR
WHEN WILL CHRYSLER DO A RECALL ON POWER STEERING LINES, PUMPS, ETC. MY SON IS 16 AND HAS ONLY BEEN DRIVING FOR A FEW MONTHS. HE ALMOST LOST CONTROL OF OUR VEHICLE BECAUSE THE POWER STEERING FROZE AND HE COULDN'T TURN! LUCKILY HE WAS SMART ENOUGH TO JUST PARK IT, AND WE HAD IT TOWED. THE POWER STEERING LINES BROKE (AGAIN) ! THE …
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WHEN WILL CHRYSLER DO A RECALL ON POWER STEERING LINES, PUMPS, ETC. MY SON IS 16 AND HAS ONLY BEEN DRIVING FOR A FEW MONTHS. HE ALMOST LOST CONTROL OF OUR VEHICLE BECAUSE THE POWER STEERING FROZE AND HE COULDN'T TURN! LUCKILY HE WAS SMART ENOUGH TO JUST PARK IT, AND WE HAD IT TOWED. THE POWER STEERING LINES BROKE (AGAIN) ! THE MECHANIC SAID THERE ARE 173 PEOPLE ON THE WAITING LIST FOR A POWER STEERING LINE. DOESN'T THIS SUGGEST THIS IS A PROBLEM? I HAVE HAD TO ADD POWER STEERING FLUID TO MY VEHICLE SINCE THE DAY I PURCHASED IT. I HAVE REPLACED WATER PUMPS, BUSHINGS, LINKS, AND CONTINUE TO HAVE PROBLEMS WITH THE POWER STEERING. WILL THEY WAIT UNTIL ENOUGH PEOPLE HAVE DIED FROM LOSING CONTROL OF THEIR VEHICLE? I DON'T EVEN FEEL SAFE HAVING MY SON TAKE THIS VEHICLE IS IT CAN HAPPEN WITHOUT ANY ADVANCED WARNING! WHAT ARE THEY THINKING? CHECK OUT THIS WEBSITE - 73 COMMENTS ON THE POWER STEERING ISSUE: TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F172B27. BY THE LOOKS OF IT THIS HAS BEEN GOING ON FOR A WHILE. I AM NOT THE ONLY ONE...BUT IF SOMETHING HAPPENS TO MY SON - IT WILL BE TOO LATE! *CW
I HAD A SPARE TIRE CARRIER NOT LOWER THE SPARE TIRE DOWN ON MY 2003 CHRYSLER TOWNE AND COUNTRY, WHEN I WAS STUCK ON A COUNTRY ROAD WHERE THERE WAS NO HOUSES FOR MILES AND THERE WAS NO CELL SERVICE AVAILABLE. I WAS STUCK WITH MY 2 VERY YOUNG AND SEVERELY AUTISTIC CHILDREN AND UNABLE TO GET ASSISTANCE. AFTER PULLING AND TUGGING…
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I HAD A SPARE TIRE CARRIER NOT LOWER THE SPARE TIRE DOWN ON MY 2003 CHRYSLER TOWNE AND COUNTRY, WHEN I WAS STUCK ON A COUNTRY ROAD WHERE THERE WAS NO HOUSES FOR MILES AND THERE WAS NO CELL SERVICE AVAILABLE. I WAS STUCK WITH MY 2 VERY YOUNG AND SEVERELY AUTISTIC CHILDREN AND UNABLE TO GET ASSISTANCE. AFTER PULLING AND TUGGING ON THE SPARE TIRE FOR AN HOUR AS TO TRY AND GET IT TO RELEASE IN THE DANGEROUS SITUATION I WAS IN, THE SPARE TIRE DROPPED WITHOUT ANY WARNING AND JUST MISSED HITTING ME IN THE HEAD. I WAS THEN ABLE TO CHANGE THE FLAT TIRE AND TRAVEL BACK HOME. I HAVE BEEN TRYING TO GET A REPLACEMENT SPARE TIRE CARRIER FROM CHRYSLER SINCE IT WAS ORDERED ON 10/19/09. EACH MONTH THEY KEEP TELLING ME IT IS SCHEDULED FOR RELEASE IN ANOTHER MONTH. THE LAST DATE THEY TOLD ME FOR A RELEASE DATE WAS 12/14/09. WHEN I CALLED FOR A STATUS TODAY, 12/15/09, I WAS TOLD IT WAS PUSHED BACK FOR RELEASE ON 1/27/10. I HAVE BEEN IN CONTACT WITH CHRYSLER DIRECTLY, REFERENCE NUMBER: 19075470 EMAIL CASE NUMBER: 2373440 REPLY LINK: HTTP://WWW.CHRYSLER.COM/WCCS/BRAND_FORMS/US/REPLY.JSP?TRK_ID=KMM6735841I25261L0KM& AND THEY HAVE BEEN OF NO HELP. MY WIFE IS FORCED TO DRIVE OUR HANDICAPPED CHILDREN BACK AND FORTH TO THERAPY IN A VERY RURAL AREA WITH NO CELL SERVICE WITH NO SPARE TIRE. CHRYSLER IS CREATING A VERY DANGEROUS SITUATION FOR MY FAMILY BY FAILING TO SUPPLY A REPLACEMENT PART. LIKEWISE I WAS ALMOST SEVERELY INJURED FROM THE ORIGINAL FAILURE OF THE PART AS DESCRIBED ABOVE. *TR
WE ARE THE ORIGINAL OWNER OF A 2003 CHRYSLER T & C. IN AUGUST, 2009, MY WIFE BEGAN EXPERIENCING PROBLEMS WITH THE WINDOW MOTOR SUDDENLY BECOMING INOPERABLE FOR A SHORT PERIOD OF TIME, THEN SUDDENLY WORKING AGAIN. ONE DAY, AS I WAS DRIVING THE VAN, THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY PARKED THE VEHICLE. AFTER A FEW DAYS…
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WE ARE THE ORIGINAL OWNER OF A 2003 CHRYSLER T & C. IN AUGUST, 2009, MY WIFE BEGAN EXPERIENCING PROBLEMS WITH THE WINDOW MOTOR SUDDENLY BECOMING INOPERABLE FOR A SHORT PERIOD OF TIME, THEN SUDDENLY WORKING AGAIN. ONE DAY, AS I WAS DRIVING THE VAN, THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY PARKED THE VEHICLE. AFTER A FEW DAYS, THE CAR RESTARTED AND THE CHECK ENGINE LIGHT WENT OFF. HOWEVER, ON AUGUST 20, THE CHECK ENGINE LIGHT CAME ON WHILE I WAS LEAVING A CONFERENCE. AFTER LESS THAN MILE, THEN VAN BEGAN SHUDDERING, THE LIGHTS BEGAN BLINKING THEN THE VEHICLE DIED. I WAS TRAVELING AT APPROXIMATELY 40 MPH WHEN THIS OCCURRED. THE VAN WOULD NOT RESTART, IN FACT THE ONLY THING I RECEIVED WAS A CLICK. I HAD THE CAR TOWED HOME AND AGAIN LEFT ALONE. THIS TIME, THE WHEN I TURNED THE KEY, THE RESPONSE WAS JUST A CLICK. ALSO, THERE WAS AN ELECTRICAL DRAIN THAT CAUSED ME TO REPLACE TWO BATTERIES. IN ORDER TO KEEP THIS FROM RECURRING, I DISCONNECTED THE NEGATIVE POST. AFTER CHECKING AND REPLACING THE STARTER AS WELL, I HAD IT TOWED TO A FACILITY WHO CONFIRMED THE PROBLEM WAS A BAD PCM. THE COST TO REMEDY THIS WAS $750. *TR
STEERING IS MAKING A WHINING SOUND AND STARTED AROUND 65,000 MILES. I'VE OWNED THREE CHRYSLER VANS AND ALWAYS SEEM TO HAVE A PROBLEM THAT MANY OTHER PEOPLE HAVE AND WONDER WHY CHRYSLER DOESN'T RECALL THAT ITEM OR CORRECT THAT PROBLEM WITH NEWER MODELS. I THINK I'VE FINALLY LEARNED MY LESSON. NO MORE CHRYSLERS. *TR
Official recalls
205V134000 · Latches/locks/linkages:hatchback/liftgate:lock
Apr 6, 2005
ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04054 · Power Liftgate Latch
Opened Jul 30, 2004 · Closed Nov 22, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.