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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
60,000 miles · Jul 15, 2013
Fuel System, Gasoline

THE VAN WAS MODIFIED BY BRAUN CORPORATION. AN AFTER MARKET FUEL TANK WITH AN UNSTABLE AND UNSAFE FUEL PUMP MOUNT (THEY MODIFIED THE TANK WHICH IS NOT A CHRYSLER TANK AND PUT A MOUNTING O-RING IN PLACE OF THE STANDARD LOCKING MECHANISM) IS THE ISSUE. IT FAILS ABOUT EVERY 4 YEARS AND CAUSES A CHECK ENGINE LIGHT AND FUEL CAN SPIL…

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THE VAN WAS MODIFIED BY BRAUN CORPORATION. AN AFTER MARKET FUEL TANK WITH AN UNSTABLE AND UNSAFE FUEL PUMP MOUNT (THEY MODIFIED THE TANK WHICH IS NOT A CHRYSLER TANK AND PUT A MOUNTING O-RING IN PLACE OF THE STANDARD LOCKING MECHANISM) IS THE ISSUE. IT FAILS ABOUT EVERY 4 YEARS AND CAUSES A CHECK ENGINE LIGHT AND FUEL CAN SPILL OR LEAK OUT OF THE TOP OF THE TANK WHEN YOU FILL THE TANK. WHEN THE SEAL FAILS, GAS FUMES ENTER THE CABIN. CONTACT FOR DETAILED INFORMATION AND HEAVY FREQUENCY OF REPEATED REPAIRS ON THIS AND MANY OTHER VEHICLES JUST LIKE THIS ONE. GIBSON AUTO ELECTRIC 211 SE 11TH AVE PORTLAND, OR 97214 (503) 231-4100. *TR

NHTSA ODI #10524898

150,000 miles · Jul 2, 2013
TiresWheels

REAR TIRE BLEW OUT, WHEN STOPPED TO ATTEMPT TO CHANGE THE TIRE, I WAS UNABLE TO GET SPARE TIRE TO RELEASE FROM ITS HOLDER UNDER THE CAR. TALKED W/ THE MECHANIC AND HE EXPLAINED THAT ALL OF THE MINIVANS SUFFER FROM THE RELEASE MECHANISM RUSTING IN PLACE AFTER A FEW YEARS CAUSING THE SPARE TO REMAIN LOCKED. ONLY REMEDY IS TO CUT…

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REAR TIRE BLEW OUT, WHEN STOPPED TO ATTEMPT TO CHANGE THE TIRE, I WAS UNABLE TO GET SPARE TIRE TO RELEASE FROM ITS HOLDER UNDER THE CAR. TALKED W/ THE MECHANIC AND HE EXPLAINED THAT ALL OF THE MINIVANS SUFFER FROM THE RELEASE MECHANISM RUSTING IN PLACE AFTER A FEW YEARS CAUSING THE SPARE TO REMAIN LOCKED. ONLY REMEDY IS TO CUTOUT AND REPLACE THE ENTIRE SPARE TIRE ASSEMBLY.

NHTSA ODI #10522965

120,000 miles · Oct 19, 2012
Fuel/propulsion System

WHILE TRAVELING ON THE HIGHWAY, I RAN OVER ROAD DEBRIS WHEN CHANGING LANES (SAW IT TOO LATE TO SWERVE). THE LEFT FRONT WHEEL KICKED UP THE ROAD DEBRIS AND I FELT IT HIT THE UNDERCARRIAGE. A COUPLE OF DAYS LATER, WHEN ADDING FUEL TO THE TANK, WE DISCOVERED THAT THE FUEL FILLER NECK HAD BEEN SHEARED OFF! THE FUEL WE WERE PUMPIN…

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WHILE TRAVELING ON THE HIGHWAY, I RAN OVER ROAD DEBRIS WHEN CHANGING LANES (SAW IT TOO LATE TO SWERVE). THE LEFT FRONT WHEEL KICKED UP THE ROAD DEBRIS AND I FELT IT HIT THE UNDERCARRIAGE. A COUPLE OF DAYS LATER, WHEN ADDING FUEL TO THE TANK, WE DISCOVERED THAT THE FUEL FILLER NECK HAD BEEN SHEARED OFF! THE FUEL WE WERE PUMPING WENT STRAIGHT TO THE GROUND. *TR

NHTSA ODI #10481199

75,000 miles · Aug 9, 2012
Engine

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT ACCELERATING FROM A TRAFFIC STOP THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE AFTER UNPLUGGING THE BATTERY FOR SEVERAL HOURS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ECM WAS DEFECT…

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT ACCELERATING FROM A TRAFFIC STOP THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE AFTER UNPLUGGING THE BATTERY FOR SEVERAL HOURS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ECM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 154,511.

NHTSA ODI #10469942

150,000 miles · Aug 5, 2012
Electrical SystemEquipment Adaptive/mobility

FIRST THE DASHBOARD LIGHTS WENT DOWN TO O I WAS GOING 65 MILE PER HOUR WHEN THE LIGHTS ON THE DASHBORAD SAID 0 AS IF I DIDNOT HAVE GAS IN THE CAR IT SAID I WAS GOING 0 MILES PER HOUR WHEN IN FACT I WAS GOING 65 WITH THREE CHILDREN AND TOO ADULT IN THE CAR ALL OF A SUTTIN THE CAR STARTS OPERATING AGAIN THIS WENT ON FOR SEVERIAL …

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FIRST THE DASHBOARD LIGHTS WENT DOWN TO O I WAS GOING 65 MILE PER HOUR WHEN THE LIGHTS ON THE DASHBORAD SAID 0 AS IF I DIDNOT HAVE GAS IN THE CAR IT SAID I WAS GOING 0 MILES PER HOUR WHEN IN FACT I WAS GOING 65 WITH THREE CHILDREN AND TOO ADULT IN THE CAR ALL OF A SUTTIN THE CAR STARTS OPERATING AGAIN THIS WENT ON FOR SEVERIAL MILES I WAS AFRAID FOR MY LIFE AS WELL AS THE PEOPLE WHO WAS IN THE CAR AT THE TIME A FINALLY GOT HOME AND THEN THE CAR WENT DEAD. *TR

NHTSA ODI #10469234

123,000 miles · May 22, 2012
Air BagsCrash

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN COUNTRY. THE CONTACT WAS EXITING A PARKING LOT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THE AIR BAG SENSOR WAS NOT ACTIVATED. THE CONTACT STATED THAT THE AIR BAG S…

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN COUNTRY. THE CONTACT WAS EXITING A PARKING LOT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THE AIR BAG SENSOR WAS NOT ACTIVATED. THE CONTACT STATED THAT THE AIR BAG SENOR WAS NEVER TURNED OFF. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 123,510.

NHTSA ODI #10459310

80,000 miles · May 21, 2012
Engine

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DECELERATING AT 25 MPH. THERE WAS NO WARNING LIGHT ILLUMINATION. THE VEHICLE WAS TAKEN TO THE CONTACT'S PERSONAL MECHANIC FOR A DIAGNOSIS, BUT NO FAILURE WAS DISCOVERED. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND AGAIN THERE …

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DECELERATING AT 25 MPH. THERE WAS NO WARNING LIGHT ILLUMINATION. THE VEHICLE WAS TAKEN TO THE CONTACT'S PERSONAL MECHANIC FOR A DIAGNOSIS, BUT NO FAILURE WAS DISCOVERED. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND AGAIN THERE WAS NO FAILURE DISCOVERED. THE FAILURE CONTINUED TO OCCUR AND PROGRESSIVELY GOT WORSE, SO THAT THE VEHICLE STALLED WHILE ACCELERATING. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 94,000.

NHTSA ODI #10459168

190,688 miles · Apr 5, 2012
Electrical SystemEngine And Engine Cooling

11/2/11 WHILE PARKED & RUNNING IDLE, VAN SHUTS OFF AND ALL POWER IS LOST. AFTER 15 MIN THE VAN FINALLY STARTS. HOWEVER, AFTER DRIVING 200 FEET IT LOSES POWER AGAIN. ROAD SIDE SERVICE JUMPS THE BATTERY, ALL SEEMS TO OPERATE NORMALLY. OVER THE NEXT COUPLE OF DAYS THE SAME THING HAPPENS MANY TIMES. 11/8/11 A NEW BATTERY IS INSTALLE…

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11/2/11 WHILE PARKED & RUNNING IDLE, VAN SHUTS OFF AND ALL POWER IS LOST. AFTER 15 MIN THE VAN FINALLY STARTS. HOWEVER, AFTER DRIVING 200 FEET IT LOSES POWER AGAIN. ROAD SIDE SERVICE JUMPS THE BATTERY, ALL SEEMS TO OPERATE NORMALLY. OVER THE NEXT COUPLE OF DAYS THE SAME THING HAPPENS MANY TIMES. 11/8/11 A NEW BATTERY IS INSTALLED. (STARTER & ALTERNATOR PASS TESTS) NEW BATTERY VAN STILL LOSSES POWER WHEN RUNNING IDLE PARKED/IN OPERATION(AT TRAFFIC LIGHT). FREQUENCY INCREASES AND EVENTUALLY VAN LOSES POWER/ STALLS WHILE DRIVING. AT TIMES VAN IS ABLE TO START UP RIGHT AWAY, OTHER TIMES IT HAS TO SIT FOR A FEW MIN. SOME WARNING OR INDICATION THAT SYSTEM MAY FAIL, VAN MAY SHUTTER A BIT/RPM GAGE NEEDLE FLUCTUATES WILDLY. ANOTHER NEW GLITCH, THE DOOR POWER LOCKS AND POWER DOOR LOCKS ALARM. POWER DOOR LOCKS STOP WORKING 2/12. FUSE IS REPLACED. PROBLEM IS FIXED TEMP, LOCKS STOP WORKING DAYS LATER. FUSE IS REMOVED AND RESEATED. POWER LOCKS WORK BUT ONLY FOR A SHORT PERIOD OF TIME. THIS PROCESS IS REPEATED SEVERAL TIMES. BATTERY CABLE IS TAKEN OFF IN HOPES OF RESETTING POWER MODULE BUT UPON RECONNECTING CABLE, BATTERY HAS NO LIFE. END RESULT, BATTERY IS REPLACED, TESTS ARE RUN AGAIN ON STARTER/ALTERNATOR, THEY PASS. VAN RUNS OKAY FOR ABOUT A DAY, LOCKS STOP WORKING AGAIN. NEXT DOOR OPEN ALARM AND INTERIOR LIGHTS ARE SET OFF REPEATEDLY. AS OF TODAY ALL ISSUES ARE STILL PRESENT BUT SEEM TO COME AND GO. SERVICE/REPAIRS SINCE APRIL 2011, BRAKE SYSTEM FLUSH 2-11, COOLANT SYSTEM 2-11, TUNE UP 2-11, OIL/FILTER 2/11, RECONDITIONED TRANS/ REBUILT TORQUE CONVERTER 4/11, MUFFLER 5/11, SOLENOID AND EVAP HARNESS 6/11, OIL/FILTER 7/11, GASKETS/LOWER INTAKE MANIFOLD 9/11, RADIATOR 9/11, REAR COOLING HOSE 9/11, BATTERY 11/11, THERMOSTAT 11/11, INTAKE MANIFOLD AND VALVE COVER 11/11, CRANK SHAFT POSITION SENSOR 11/11, OIL/FILTER 11/11, FUEL FILTER 2/12, TUNE UP 2/12, OIL/FILTER 2/12, BATTERY 3/12. *TR

NHTSA ODI #10454250

150,000 miles · Feb 23, 2012
Electrical SystemFire

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE WIRING HARNESS CAUGHT ON FIRE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE M…

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE WIRING HARNESS CAUGHT ON FIRE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ODI #10449060

80,000 miles · Feb 13, 2012
SeatsFireInjury

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 15 MPH WITH THE HEATED SEATS TURNED ON WHEN SHE WAS BURNED BY THE SEAT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE.…

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 15 MPH WITH THE HEATED SEATS TURNED ON WHEN SHE WAS BURNED BY THE SEAT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI #10447735

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.