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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
25 miles · Apr 2, 2004
Engine And Engine Cooling

2003 TOWN & COUNTRY WITH LESS THAN 15000 MILES HAS LOST IT'S COMPRESSION, OR PEPPY PASSING. WENT TO DEALER AND TEST DROVE SIMILAR CAR WITH OVER 30,000 MILES AND TEST CAR INCREASES SPEED DRAMATICALLY LIKE OURS USE TO. GOING UP BRIDGES ON HIGHWAY CAR LOSES SPEED AND NEEDS FULL ACCLERATION TO MAINTAIN 50-60 MPH. CAR AT PURCHASE WIT…

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2003 TOWN & COUNTRY WITH LESS THAN 15000 MILES HAS LOST IT'S COMPRESSION, OR PEPPY PASSING. WENT TO DEALER AND TEST DROVE SIMILAR CAR WITH OVER 30,000 MILES AND TEST CAR INCREASES SPEED DRAMATICALLY LIKE OURS USE TO. GOING UP BRIDGES ON HIGHWAY CAR LOSES SPEED AND NEEDS FULL ACCLERATION TO MAINTAIN 50-60 MPH. CAR AT PURCHASE WITH LARGE ENGINE HANDLED COMPETELY DIFFERENT. COMPUTER TESTS AT DEALERSHIP DOES NOT SHOW PROBLEM, SO THEY CANNOT FIX PROBLEM.*JB

NHTSA ODI #10064375

9,044 miles · Mar 26, 2004
SuspensionCrashInjury

LIBERTY MUTUAL INSURANCE COMPANY AND M & L MOTOR COMPANY IN LEXINGTON NC INSIST THAT 90% OF CHRYLSER TOWN & COUNTRY LIMITED MINI VANS ARE OUT OF ALIGMENT FROM THE FACTORY. MY CHRYSLER WAS RECENTLY REAR ENDED BY A CLIENT OF LIBERTY MUTUAL .THEY REFUSED TO REPAIR THE ALIGMENT TO MY CHRYSLER. PLEASE CAN YOU HELP ME IN THIS SISTUATI…

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LIBERTY MUTUAL INSURANCE COMPANY AND M & L MOTOR COMPANY IN LEXINGTON NC INSIST THAT 90% OF CHRYLSER TOWN & COUNTRY LIMITED MINI VANS ARE OUT OF ALIGMENT FROM THE FACTORY. MY CHRYSLER WAS RECENTLY REAR ENDED BY A CLIENT OF LIBERTY MUTUAL .THEY REFUSED TO REPAIR THE ALIGMENT TO MY CHRYSLER. PLEASE CAN YOU HELP ME IN THIS SISTUATION THE PHONE NUMBER AT M&L MOTORS IS 336-248-5191 AND THE PHONE NUMBER AT LIBERTY MUTUAL IS 1-800-223-9704.*AK

NHTSA ODI #10063972

8,000 miles · Mar 18, 2004
Power Train

WHEN DRIVING OVER 25 MPH TRANSMISSION MADE A LOUD NOISE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ODI #10063474

24,000 miles · Mar 17, 2004
SteeringSuspensionCrash

WHILE DRIVING AT NORMAL SPEED VEHICLE UNEXPECTEDLY VEERED TO THE RIGHT. DRIVER GRABBED THE STEERING WHEEL AND THE STEER WHEEL DID A COMPLETE TURN BUT THE VEHICLE DIDN'T RESPOND. AS A RESULT THE VEHICLE WENT INTO A DITCH. *AK *NM

NHTSA ODI #10059283

27,188 miles · Mar 1, 2004
Engine And Engine Cooling

ENGINE NOICE FROM ROCKER ARM EXCESSIVE . DEALER WOULD NOT FIX . STILL UNDER NEW CAR UNDER WARRANTY.*AK

NHTSA ODI #10060113

21,193 miles · Feb 20, 2004
Steering

POWER STEERING PUMP HAS BEEN REPLACED 2 TIMES AND FLUID HAS BEEN REPLACED 3 TIMES.COOLER LINES FOR PUMP HAVE BEEN REPLACED.RACK & PINION HAS BEEN REPLACED. PROBLEM STILL THERE.POWER STEERING MAKES LOUD WHINING AND MOANING NOISE.*AK ALL THIS OVER 2 MONTHS 21193-23700 MILES.

NHTSA ODI #10058568

90,000 miles · Jan 29, 2004
Air BagsCrashInjury

WHILE DRIVING AT 35 MPH VEHICLE WAS INVOLVED IN FRONTAL COLLISION. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK

NHTSA ODI #10056063

Mileage unknown · Jan 6, 2004
Electrical System

WHILE DRIVING AND WITHOUT WARNING ALL DOORS WILL OPEN AND LOCK INTERMITTENTLY. DRIVER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC REPLACED THE COMPUTER.*AK

NHTSA ODI #10053494

38,000 miles · Dec 23, 2003
Air BagsInjury

SPONTANEOUS DEPLOYMENT OF AIRBAGS WITHOUT WARNING WHILE DRIVING AT 55MPH ON A CLEAR HIGHWAY. NO BRAKING, TURNING OR SUDDEN MOVEMENTS OF THE VEHICLE WERE INVOLVED AND I DID NOT HIT ANYTHING. THIS OCCURRED SEP 23, 2003. VEHICLE-2003 CHRYSLER TOWN&COUNTRY VAN. NO PREVIOUS ACCIDENTS WITH THIS CAR AND IT WAS SERVICED REGULARLY. I REC…

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SPONTANEOUS DEPLOYMENT OF AIRBAGS WITHOUT WARNING WHILE DRIVING AT 55MPH ON A CLEAR HIGHWAY. NO BRAKING, TURNING OR SUDDEN MOVEMENTS OF THE VEHICLE WERE INVOLVED AND I DID NOT HIT ANYTHING. THIS OCCURRED SEP 23, 2003. VEHICLE-2003 CHRYSLER TOWN&COUNTRY VAN. NO PREVIOUS ACCIDENTS WITH THIS CAR AND IT WAS SERVICED REGULARLY. I RECEIVED MINOR INJURIES BUT DID REQUIRE MEDICAL ATTENTION. NO ONE ELSE WAS IN THE CAR. IT WAS LESS THAN 1 YEAR OLD. CHRYSLER IMMEDIATELY SENT THIS TO THEIR LEGAL DEPT, STALLED THE INVESTIGATION, REFUSED TO GIVE ME ANY EXPLANATION OR ANY GUARANTEE IT WOULD NOT OCCUR AGAIN IF I ACCEPTED THE VEHICLE BACK. THEY MADE ME A RIDICULOUS OFFER AND HAVE REFUSED TO REPAIR THE CAR WITHOUT A RELEASE OF LIABILITY STATEMENT FROM ME. THEY ARE THREATENING TO"CLOSE THE FILE".

NHTSA ODI #10050996

400 miles · Dec 21, 2003
Fuel System, Other

FUEL MILEAGE IN TOWN 12.3 ON THE ROAD 15.3 THIS IS TERRIBLE GAS MILEAGE IS WHAT IT SUPPOSED TO BE AS OF POINT OF VIEW 16/26 THE STICKER IN THE BEGINNING AT 400 MILES THEY TOLD ME WAIT TILL 10000 MILES B4 THEY CAN DO ANYTHING BUT NOW THEY SAY THEY NEVER SAID IT, ALSO CHRYSLER WILL NOT TALK TO ME ABOUT THIS PROBLEM I BOUGHT THE …

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FUEL MILEAGE IN TOWN 12.3 ON THE ROAD 15.3 THIS IS TERRIBLE GAS MILEAGE IS WHAT IT SUPPOSED TO BE AS OF POINT OF VIEW 16/26 THE STICKER IN THE BEGINNING AT 400 MILES THEY TOLD ME WAIT TILL 10000 MILES B4 THEY CAN DO ANYTHING BUT NOW THEY SAY THEY NEVER SAID IT, ALSO CHRYSLER WILL NOT TALK TO ME ABOUT THIS PROBLEM I BOUGHT THE TOP OF LINE FOR A HEFTY PRICE AND THEY DID 3 MILEAGE TESTS AND THEY ALL CAME BACK WITH THE SAME MILEAGE. DO YOU REALIZE A MOTOR HOME GETS BETTER THEN MY CAR . BUT THE NEW OWNERS OF XCHRYSLER ALSO DO NOT WANT TO HERE THIS BECAUSE THEY HAVE MY MONEY AND WILL NOT HELP THE SALES MANAGER SAID SUE US I NEED THIS VAN FOR MY WIFES WHEEL CHAIR SINCE SHE DOES NOT WALK AND I HAD DODGE VANS FOR OVER 30 YEARS BUT I GUESS THIS WILL BE THE LAST ONE. *AK

NHTSA ODI #10050873

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.