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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
58,200 miles · Jan 30, 2007
Power Train

TL* - THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED WHEN ENGAGING THE SECOND GEAR, AND IT SLIPPED BACK INTO FIRST. THE VEHICLE JERKED HARSHLY EACH TIME TRYING TO SHIFT GEARS, IT EVENTUALLY SHIFTED GEARS. THE CONTACT WAS TOLD BY THE CUSTOMER CARE CENTER ON MORE THAN ONE …

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TL* - THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED WHEN ENGAGING THE SECOND GEAR, AND IT SLIPPED BACK INTO FIRST. THE VEHICLE JERKED HARSHLY EACH TIME TRYING TO SHIFT GEARS, IT EVENTUALLY SHIFTED GEARS. THE CONTACT WAS TOLD BY THE CUSTOMER CARE CENTER ON MORE THAN ONE OCCASION THAT THEY WILL NOTIFY HIM WHEN THEY HAVE DIAGNOSED THE PROBLEM. THE CONTACT STATED THAT IT HAS BEEN FOUR YEARS THAT HE HAS BEEN TRYING TO HAVE THIS SAME PROBLEM REPAIRED. THE CONTACT WAS TOLD BY THE DEALERS ENGINEER THAT THE PROBLEM WAS IN THE COMPUTER SYSTEM. THE CONTACT STATED THAT THE TRANSMISSION HAS BEEN UNSUCCESSFULLY REPAIRED ON THREE DIFFERENT OCCASIONS.*AK UPDATED 02/22/07

NHTSA ODI #10181095

115,000 miles · Jan 25, 2007
Electrical SystemEquipmentFuel System, Gasoline

TL*- THE CONTACT OWNS A 2003 CHEVROLET TOWN AND COUNTRY. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED. THE DEALER DIAGNOSED THE VEHICLE AND INSTALLED A TRANSMISSION CARRIER, BUT INDICATED THAT THE FUEL INJECTION PUMP COULD ALSO BE THE CAUSE OF THE FAILURE. THIS INCIDENT OCCURRED FOR THREE WEEKS AND CONTINUED TO OCCUR AFTER BEI…

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TL*- THE CONTACT OWNS A 2003 CHEVROLET TOWN AND COUNTRY. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED. THE DEALER DIAGNOSED THE VEHICLE AND INSTALLED A TRANSMISSION CARRIER, BUT INDICATED THAT THE FUEL INJECTION PUMP COULD ALSO BE THE CAUSE OF THE FAILURE. THIS INCIDENT OCCURRED FOR THREE WEEKS AND CONTINUED TO OCCUR AFTER BEING REPAIRED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS HOT OR COLD. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATOR LIGHTS WHEN THE STALLING OCCURRED. HOWEVER, WHEN THE VEHICLE LOST POWER THE OIL LIGHT INDICATOR WAS LIT. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE DUE TO THE FREQUENT STALLING INCIDENTS, INCLUDING ONE THAT OCCURRED AT 1 AM. UPDATED 2/22/2007 -NOW THE VEHICLE EXHIBITS A ROUGH START CONDITION. THE STEERING HAD BECOME VERY TIGHT AND MAKES NOISE. THE RADIO WILL NOT PLAY AND THE VEHICLE CUTS OFF WHEN IT IS ON. TRANSMISSION PROBLEMS. THE HORN WILL NOT SOUND. REAR WIPERS STOPPED WORKING. *NM

NHTSA ODI #10180713

61,750 miles · Jan 24, 2007
Latches/locks/linkages

POWER LIFTGATE FAILURE. UNIT WILL OPEN WITH SWITCH OR KEY FOB, UNIT WILL NOT CLOSE. ATTEMPT TO CLOSE MANUALLY AND WILL NOT PULL DOWN. PUSHED UP AND THEN LIFTGATE RELEASED WITHOUT NOTICE. PERSONAL INJURY OR DEATH COULD HAVE RESULTED. TEMPERATURE OUTSIDE WAS APPROX 35 TO 40 DEGREES. ATTEMPTED SEVERAL TIME OVER PAST FEW DAYS W…

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POWER LIFTGATE FAILURE. UNIT WILL OPEN WITH SWITCH OR KEY FOB, UNIT WILL NOT CLOSE. ATTEMPT TO CLOSE MANUALLY AND WILL NOT PULL DOWN. PUSHED UP AND THEN LIFTGATE RELEASED WITHOUT NOTICE. PERSONAL INJURY OR DEATH COULD HAVE RESULTED. TEMPERATURE OUTSIDE WAS APPROX 35 TO 40 DEGREES. ATTEMPTED SEVERAL TIME OVER PAST FEW DAYS WITH PROBLEM PERSISTING. DEALER STATES THAT IT IS NOT UNDER WARRANTY AND NO RECALL EXISTS. *JB

NHTSA ODI #10180622

45,000 miles · Jan 10, 2007
Engine And Engine CoolingSteering

THE WEATHER HAS TURNED COLD AGAIN AND THE MOANING NOISE FROM THE P.S. PUMP IS BACK. I HAD A BRAND-NEW P.S. PUMP, WATER PUMP, SERPENTINE BELT, AND TENSIONER INSTALLED A WEEK AGO. I DON'T KNOW WHAT ELSE TO DO. SOME PEOPLE HAVE HAD BELTS, HOSES, PUMPS, AND EVEN STEERING RACKS REPLACED AND THE MOANING NOISE WILL NOT GO AWAY. I'M N…

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THE WEATHER HAS TURNED COLD AGAIN AND THE MOANING NOISE FROM THE P.S. PUMP IS BACK. I HAD A BRAND-NEW P.S. PUMP, WATER PUMP, SERPENTINE BELT, AND TENSIONER INSTALLED A WEEK AGO. I DON'T KNOW WHAT ELSE TO DO. SOME PEOPLE HAVE HAD BELTS, HOSES, PUMPS, AND EVEN STEERING RACKS REPLACED AND THE MOANING NOISE WILL NOT GO AWAY. I'M NOT SPENDING ANY MORE MONEY ON THIS VEHICLE. I SUPPOSE I CAN JUST IGNORE THE NOISE ALONG WITH ALL THE OTHER ONES COMING FROM MY VEHICLE. I THINK ITS TIME FOR ANOTHER MINI-VAN. *JB

NHTSA ODI #10178327

45,000 miles · Jan 6, 2007
Steering

LOW MOANING NOISE COMING FROM THE FRONT END. MORE PRONOUNCED DURING COLD WEATHER AND WHEN MAKING TURNS. DEALER TOLD ME THE BRAKES WERE BAD (AFTER 25K MILES). REPLACED THE BRAKES AND THE NOISE STILL THERE. OVER TIME THE NOISE BECAME EVEN LOUDER. COULDN'T STAND THE NOISE ANY LONGER AND TOOK THE CAR TO THE DEALER 20 MONTHS LATER AT…

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LOW MOANING NOISE COMING FROM THE FRONT END. MORE PRONOUNCED DURING COLD WEATHER AND WHEN MAKING TURNS. DEALER TOLD ME THE BRAKES WERE BAD (AFTER 25K MILES). REPLACED THE BRAKES AND THE NOISE STILL THERE. OVER TIME THE NOISE BECAME EVEN LOUDER. COULDN'T STAND THE NOISE ANY LONGER AND TOOK THE CAR TO THE DEALER 20 MONTHS LATER AT 45K MILES. I WAS TOLD THE POWER STEERING PUMP, WATER PUMP, SERPENTINE BELT, AND TENSIONER NEEDED REPLACING. THE WATER PUMP WAS UNDER WARRANTY. REPLACED EVERYTHING AND MOANING NOISE RETURNED THE NEXT DAY (IT SOUNDED WORSE). DEALER DRAINED P.S. FLUID AND ADDED P.S. FLUID CONDITIONER AND THE NOISE IS NOW GONE. WHILE LISTENING FOR THE MOANING NOISE TO RETURN I'M HEARING NOISES I HAVEN'T HEARD BEFORE. I WONDER IF THE P.S. FLUID WAS THE PROBLEM FROM THE BEGINNING. IT WOULD HAVE SAVED ME OVER NINE HUNDRED DOLLARS IN REPAIR COSTS. *JB

NHTSA ODI #10177973

47,300 miles · Jan 3, 2007
Air BagsCrashInjury

POSSIBLE DEFECT 2003 CHRYSLER T & C LIMITED - AIR BAG FAILURE - OFFSET LEFT FRONT CRASH AT APPROX. 25 MPH - ALL AIR BAGS FAILED TO DEPLOY - FORCE WAS STRONG ENOUGH TO BREAK LEFT FRONT AXEL AND UPPER CONTROL ARM. DEALER NOTIFIED OF PROBLEM. *NM

NHTSA ODI #10177632

84,000 miles · Dec 28, 2006
Power Train

CAR WAS IN DRIVE BUT WENT INTO REVERSE ON NUMEROUS OCCASIONS. ENGINE LIGHT CAME ON TOOK THE CAR IN TRANSMISSION, ENGINE , AND OTHER PARTS WAS FOUND OUT TO BE OK OR WAS REPLACED OR FIXED. TOOK CAR BACK OUT AND IT IS STILL GEARSHIFTING FROM DRIVE TO NEUTRAL TO REVERSE WHEN THE CONSOLE STATES THE CAR IS IN DRIVE. *NM

NHTSA ODI #10177231

61,000 miles · Dec 24, 2006
Engine And Engine Cooling

AT 60,000 MILES, ENGINE IS LOSING COOLANT. THERE ARE NO VISIBLE SIGNS OF LEAKS. TEMPERATURE GAUGE READ HOT. PULLED OVER, LET ENGINE COOL DOWN, AND NOTICED THERE WAS NO COOLANT. VEHICLE ENGINE OIL WAS RECENTLY CHANGED BY WALMART. AND TO MY SURPRISE, WALMART'S BEST OIL CHANGE DOES NOT REQUIRE CHECKING COOLANT. ENGINE OIL WAS…

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AT 60,000 MILES, ENGINE IS LOSING COOLANT. THERE ARE NO VISIBLE SIGNS OF LEAKS. TEMPERATURE GAUGE READ HOT. PULLED OVER, LET ENGINE COOL DOWN, AND NOTICED THERE WAS NO COOLANT. VEHICLE ENGINE OIL WAS RECENTLY CHANGED BY WALMART. AND TO MY SURPRISE, WALMART'S BEST OIL CHANGE DOES NOT REQUIRE CHECKING COOLANT. ENGINE OIL WAS CLEAN AND FULL. *NM

NHTSA ODI #10176889

Mileage unknown · Dec 20, 2006
Power Train

INTERMITTENT LOSS OF POWER ON ACCELERATION FROM STOP AND ON SHIFT FROM 1ST TO 2ND GEAR. *NM

NHTSA ODI #10176681

36,950 miles · Dec 13, 2006
Steering

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE STEERING SYSTEM STARTED MAKING A LOUD NOISE WHILE TURNING. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC, WHO DETERMINED THE RACK AND PINION NEEDED TO BE REPLACED. ALSO, THE …

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DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE STEERING SYSTEM STARTED MAKING A LOUD NOISE WHILE TURNING. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC, WHO DETERMINED THE RACK AND PINION NEEDED TO BE REPLACED. ALSO, THE HYDRAULIC PUMP SHOULD BE REPLACED TO PREVENT A MAJOR FAILURE DUE TO NOTICED METAL SHAVINGS. NEITHER THE DEALERSHIP NOR THE MANUFACTURER HAD BEEN CONTACTED. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE HAD LITTLE USE AND SHOULD NOT HAVE THIS SAFETY DEFECT.

NHTSA ODI #10176074

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.